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Other => Beginners & Help => Topic started by: AKAnotOutkast on January 18, 2014, 03:02:47 AM



Title: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on January 18, 2014, 03:02:47 AM
I am filing a small claims suit against crypsty for not making a honest effort to verify my user identity and protect my deposits on file on their system. I really dont care if i win or lose, but a trip to delray is in my future. looking to see if anyone else has had the same problems and want to help me force cryptsy to make customer relation changes. I am filinf within a week, reply and tell me your story....   


from my cryptsy support ticket .. "

yes, that is the ip address that also hacked my gmail. my question is WHY would you allow such activity?  why would your site CODE not stop someone from resetting a password and within moments draining the account, all from a IP address that has never been used to log in before. see this is what pisses me off, i was logged on when that guy (or gal) reset my password, and it logged me off, but i didn't realized it as i was on another tab in IE. 2 minutes later i clicked back on the cryptsy tab and i had been logged out. I didnt know why but i tried to log back in. but it said wrong password, which at the time i didnt understand that the hacker had reset it with the "forgot password"  email reset. , so i had to reset my password again, and was able to log in, and then noticed my coins were gone.   

So my question is, DO YOU NOT THINK IT IS STUPID to allow an IMMEDIATE withdraw, directly after reseting a password, and from a UNKNOWN never used IP address???? do you not think it would be a good idea to lock all withdraws after a password reset for at least 1 hour or until identity can be confirmed? do you not think your system is very weak in letting anyone reset a password and sell off ALL the coins and then change the BTC withdraw address, all while logged in from a never before seen IP? I MEAN YOU HAD SEVERALSTEPS IN WHICH CRYPSY COULD HAVE HALTED the action!

I mean, really? i think my 2 year old son could write code that would recognize that as suspicious behavior! ALL YOU WOULD HAVE TO DO IS PUT some kind of delay in the system, had you delayed that withdraw 5 minutes i could have stopped it. but no. you have demonstrated #1 a lack of concern, #2 a lack of responsibility, #3 a lack of common sense!

SERIOUSLY this is MONEY WE ARE TALKING ABOUT! imagine if my (USD) bank aloud activity such as that, imagine how fast my bank would go out of business if it let anyone come in, flash any id that matches and withdrew all the money and leave. and the teller just said, 'oh, they musta stole your idenity, nothing we can do' i mean come on, if you are going to offer a , i will assume, professional service, on the web, to the whole world, don't you think you need to take the responsibility to make sure you handle peoples money professionally?

How about this, I know it was only $30, but look, it is the 4th time someone was able to steal coins from me, i have had paypal scam me, i have had someone lift a private key from a paper wallet and drain the coins, if we can figure out how to secure cryptocoins in some manner, they will never ever amount to anything main stream, i don't like using money that tends to disappear. So if your going to be involved in such a new exciting trend, then why not work to make it better? why no write some simple fucking code that makes you wait 1 hour to withdrawl your coins after resting your password? i mean duh?? how hard would it be for cryptsy website to figure out that if a user #1 resets a password, then #2 sells all coins and converts to BTC, then #3 changes the withdraw address to a new never seen BTC address, then #4 withdrawals every fucking dime, all while #5 logged in from a never seen IP address, = THEFT and stop or pause the transaction until you can confirm the users identity. I mean if your going to accept money and hold it in a 'account' then you suggest that you demonstrate the responsibility to handle that money in a secure manner.

NOW since i have made several attempts to get you to make positive changes to your services, and you have suggested that, there is really nothing you can do..... this is what i am thinking.... I really think i will just fucking SUE YOU for $30, plus damages, all on principle. See it all seems like common sense to me. And i think other people will see it my way. I don't think you have demonstrated an honest effort to protect my money. Now you may think i am not serious, you may think why would i spend $3000 in legal fees to teach you a lesson? well its because I think you need to be taught a lesson. I think you really don't know what your doing, business wise, I think you know some stuff about cryptocoins, but I bet you don't know much about legal issues and customer service, and a thing called implied security. You see, implied security is where my bank takes my money and I assume they are going to protect it. This is why i put it in a bank. I mean, i could leave my coins lay around anywhere and get them  stolen. But your service implies that you are making an honest effort to protect them. which when such obvious red flag behavior is allowed to go unchecked through your system, you obliviously have NO security. 

So now, we have 2 choices, you can work to correct this situation, or, I SWEAR TO GOD ON ALL THAT IS HOLY I WILL SUE THE SHIT OUT OF YOU. and I DONT CARE IF I WIN MY $30 back or not, I will spend $3000 to drag your name through the mud to get you to do what you should do. You see any good business would automatically take responsibility, and correct the situation to keep good PR, and it seems to me you could use ALOT OF GOOD PR. I mean really, I haven't found one good thing on any google search i have done, I mean there are litterally thousands of negative comments and feedback all over the WWW, hell just google cryptsy. goto the second page and start reading....

So do you want to fix this or do you want to set there and tell me how there aint shit you can do about it?


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: alani123 on January 18, 2014, 03:10:58 AM
It's the first time I hear about something like this...

I think contacting the support would be the best thing to do.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on January 18, 2014, 03:13:57 AM
I have contacted support 4 times and they have told me pretty much it is my fault of "letting" someone hack my account, I have gotten no where with support so, guess what us good ol americans do?


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: DRain89 on January 19, 2014, 08:43:55 AM
This just happened to me on Cryptsy, and also my Gmail. Lost 2BTC. Wasn't even my money, money some friends gave me to trade. Totally fucked me at the worst possible time right before school started.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Wipeout2097 on January 19, 2014, 08:55:01 AM
How the hell does an hacker get your password on both Cryptsy and Gmail?

Either:
1) You use the same username and password on both services
2) You have malware in your computer

I don't see this getting anywhere tbh


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on January 21, 2014, 01:15:38 AM
read the details. all a hacker needs is your email password. once they are  in your email all they have to do is RESET you password, via the 'forgot my password' link, then DUH, they now have a link in your email to set your crypsty account password to anything they wish - which is what they did to me. THEN 2 seconds after resetting my password they sold all coins. then transferred to a BTC address I have never used. I always use the same BTC address. they did all this while logged in from a IP address that is 8000 Miles from my location. This is why I am mad ! why would crypsty let your account be drained 2 seconds after someone reset the password. why dont they make a 10 minute time limit, or something to confirm your identity before letting someone that has reset a password drain an account. OBVIOUSLY I am either really fucking smart or really dumb, because the actions the hacker took seem like they would set off red flags, and anyone writing site code ought to know that a reset password+new btc address+new IP address+SELL ALL COINS=HACKER and should lock the account until identity can be confirmed.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: dmpotter on January 21, 2014, 01:49:04 AM
Also can't forget about the 2 stage authentication.. but I'm going to guess care wasn't taken on establishing the account. I'm not going to read that complete wall of text.

Techincally, though we consider BTC to have value, technically it isn't real. Just as real as that +1 uber sword of doom in warcraft.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on January 21, 2014, 02:31:59 AM
2 STEP AUTH only works if you have constant access to a smart phone. #1 I dont have a SMART phone #2, I dont always have access to my cell phone, nor do i want to consult my phone everytime I log onto something. #3, crypsty has a EMAIL WITHDRAW CONFIRMATION SYSTEM. Why would they offer this if it offers ZERO security worthiness.

COME ON PEOPLE, I can keep my info safe as possibly but CRYPTSY has to offer help. I AM SO VERY TIRED OF EVERYONE TELLING ME IT WAS MY FAULT MY ACCOUNT GOT HACKED. I AM TIRED OF EVERYONE SAYING I SHOULD HAVE DONE THIS, I SHOULD HAVE DONE THAT. Why doesnt anyone consider that a site like crypsty can take steps to secure the account. 

I am not programmer, but even I know there is code that notices suspicious behavior and red flags an account. if cryptsy ASSIST in this security issue the we dont need 4 step authentication, if the site helps catch bad behavior then we don't need 40 character passwords with a note from my mom.


AM I responsible for my banks security? if someone robs the bank using my credentials, am I at fault? do I need to stand at the bank vault with a AR15? NO the banks security is the banks problem, this is why I put my money in a bank so they will take care of it. I assume the same with a online bank such as cryptsy. however i might as well gave it to my old lady..


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: dmpotter on January 21, 2014, 02:44:47 AM
2 STEP AUTH only works if you have constant access to a smart phone. #1 I dont have a SMART phone #2, I dont always have access to my cell phone, nor do i want to consult my phone everytime I log onto something. #3, crypsty has a EMAIL WITHDRAW CONFIRMATION SYSTEM. Why would they offer this if it offers ZERO security worthiness.

COME ON PEOPLE, I can keep my info safe as possibly but CRYPTSY has to offer help. I AM SO VERY TIRED OF EVERYONE TELLING ME IT WAS MY FAULT MY ACCOUNT GOT HACKED. I AM TIRED OF EVERYONE SAYING I SHOULD HAVE DONE THIS, I SHOULD HAVE DONE THAT. Why doesnt anyone consider that a site like crypsty can take steps to secure the account.  

I am not programmer, but even I know there is code that notices suspicious behavior and red flags an account. if cryptsy ASSIST in this security issue the we dont need 4 step authentication, if the site helps catch bad behavior then we don't need 40 character passwords with a note from my mom.


AM I responsible for my banks security? if someone robs the bank using my credentials, am I at fault? do I need to stand at the bank vault with a AR15? NO the banks security is the banks problem, this is why I put my money in a bank so they will take care of it. I assume the same with a online bank such as cryptsy. however i might as well gave it to my old lady..


Personal Security is part of it, part of the EULA you agreed to when you signed up for the site. I'm sorry you don't want to/can't embrace 2 factor authentication.

However, I don't get hacked.

I'm also going to guess you used a password you made up. Have you ever considered looking into lastpass or another site to generate strong passwords. Banks do get robbed, thus why they are FDIC insurance. But I'll go back to point one, you agreed to keep your account secure sir when you signed up for the site. Then, I will also add, crypsy isn't handling MONEY. They are handling digital representations of something we have value for. What can you possibly sue them for?

http://i.imgur.com/M2F7Fng.png

This link may help too: Undertstanding BitCoin Contracts (http://www.youtube.com/watch?v=zSQNl4V_R88)


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on January 29, 2014, 12:06:06 AM
however they wish, i will never in my life use crypsty again. f ur eula, f u. f u all! LOL  I UNDERSTAND ALL YOUR TELLING ME NO SHIT! HOWEVER ALL THAT SHIT WOULD BE COMPLETE UNNESSAASRY If crypsty helped keep shit secure. AND for all you cryptsy lovers. go google crypsty, show me one fucking link that has a good thing to say about that cursed wreck of a web site. you mother fuckers act like i pasted my password on the front of my house.
east shit and die


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: shorena on January 29, 2014, 12:20:11 AM
however they wish, i will never in my life use crypsty again. f ur eula, f u. f u all! LOL  I UNDERSTAND ALL YOUR TELLING ME NO SHIT! HOWEVER ALL THAT SHIT WOULD BE COMPLETE UNNESSAASRY If crypsty helped keep shit secure. AND for all you cryptsy lovers. go google crypsty, show me one fucking link that has a good thing to say about that cursed wreck of a web site. you mother fuckers act like i pasted my password on the front of my house.
east shit and die

I dont use their service, but all I read from you is

- you use IE (bad idea)
- you swear at them (bad idea if you want something)
- YOU got your gmail account hacked (bad password? maleware? anyway its a problem on your end)

"#1 a lack of concern, #2 a lack of responsibility, #3 a lack of common sense!"

fits you like a glove.


I understand that you are angry but you can only blame yourself.

- GeoIP services are unreliable. Your "solution" would probably make it impossible for people who use tor to use crypsty.
- the length of your password is not the problem as google wasnt hacked (afaik) and they have meassures to make brute force impossible. Again most likely your PC is infected and the password was stolen that way or you had an password that was easy to guess.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: dmpotter on January 29, 2014, 01:20:59 AM
however they wish, i will never in my life use crypsty again. f ur eula, f u. f u all! LOL  I UNDERSTAND ALL YOUR TELLING ME NO SHIT! HOWEVER ALL THAT SHIT WOULD BE COMPLETE UNNESSAASRY If crypsty helped keep shit secure. AND for all you cryptsy lovers. go google crypsty, show me one fucking link that has a good thing to say about that cursed wreck of a web site. you mother fuckers act like i pasted my password on the front of my house.
east shit and die

I dont use their service, but all I read from you is

- you use IE (bad idea)
- you swear at them (bad idea if you want something)
- YOU got your gmail account hacked (bad password? maleware? anyway its a problem on your end)

"#1 a lack of concern, #2 a lack of responsibility, #3 a lack of common sense!"

fits you like a glove.


I understand that you are angry but you can only blame yourself.

- GeoIP services are unreliable. Your "solution" would probably make it impossible for people who use tor to use crypsty.
- the length of your password is not the problem as google wasnt hacked (afaik) and they have meassures to make brute force impossible. Again most likely your PC is infected and the password was stolen that way or you had an password that was easy to guess.

+1


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: empoweoqwj on January 29, 2014, 05:52:33 AM
however they wish, i will never in my life use crypsty again. f ur eula, f u. f u all! LOL  I UNDERSTAND ALL YOUR TELLING ME NO SHIT! HOWEVER ALL THAT SHIT WOULD BE COMPLETE UNNESSAASRY If crypsty helped keep shit secure. AND for all you cryptsy lovers. go google crypsty, show me one fucking link that has a good thing to say about that cursed wreck of a web site. you mother fuckers act like i pasted my password on the front of my house.
east shit and die

Wow - Is it worth getting this upset about?


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Sonny on January 29, 2014, 05:15:43 PM
It seems to be a keylogger on OP's computer.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: empoweoqwj on January 30, 2014, 04:39:04 AM
It seems to be a keylogger on OP's computer.

I worry about anyone still using IE but saying that  feels a bit "racist"


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: dailyarsenal on January 30, 2014, 06:34:57 AM
I've been using them for a very long time. You should check the integrity of your system. This is indeed your own fault. You cannot hold someone else responsible for you not taking measures to protect your credentials. my 2 cents

:D


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Loosoogooso on January 30, 2014, 07:59:13 AM
No but very slow and they have this terrible way of getting balances back, it's like everything is manual with them. Always seriously underpowered servers.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: IrReAr on January 30, 2014, 11:05:05 AM
I had 3.5 btc stolen from btc-e about month ago, still sad. You had to have 2 step authorization.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: empoweoqwj on January 30, 2014, 11:33:42 AM
I had 3.5 btc stolen from btc-e about month ago, still sad. You had to have 2 step authorization.

I wouldn't complain if any site holding coins insisted on 2fa. Much less coin stealing then. A better community all round.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: dmpotter on January 30, 2014, 12:23:45 PM
I had 3.5 btc stolen from btc-e about month ago, still sad. You had to have 2 step authorization.

I wouldn't complain if any site holding coins insisted on 2fa. Much less coin stealing then. A better community all round.

I agree +1


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: letunovskeye on January 31, 2014, 12:17:16 AM
 In case you don't have a smartphone, 2FA can also be provided with Yubikey which is a usb key that issues one time password when you press it.  I don't know if crypsty offers that security option though, would be interested in hearing feedback form those who use that exchange.

Also to the OP, I get your frustration but I think you should move on ,threatening to sue for $30 is ridiculous, as is spending $3000 to drag their name through the mud..  Also typing in ALL CAPS A LOT LIKE THIS IS CONSIDERED SHOUTING so if you want to be taken seriously, you'll cut that out.  Finally while it would be nice for an exchange to have all the procedures in place to catch unauthorized account access in real time, the reality is that according to their terms of use or whatever the agreement is called, it's up to an account holder to ensure confidentiality of their login credentials.   Assuming you used Windows, I would suggest reinstalling your operating system to clear it of any suspected malware and use a safer browser like Chrome or Firefox, plus various security software , otherwise Linux, though the latter has a bit of a learning curve.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: empoweoqwj on January 31, 2014, 06:02:26 AM
In case you don't have a smartphone, 2FA can also be provided with Yubikey which is a usb key that issues one time password when you press it.  I don't know if crypsty offers that security option though, would be interested in hearing feedback form those who use that exchange.

Also to the OP, I get your frustration but I think you should move on ,threatening to sue for $30 is ridiculous, as is spending $3000 to drag their name through the mud..  Also typing in ALL CAPS A LOT LIKE THIS IS CONSIDERED SHOUTING so if you want to be taken seriously, you'll cut that out.  Finally while it would be nice for an exchange to have all the procedures in place to catch unauthorized account access in real time, the reality is that according to their terms of use or whatever the agreement is called, it's up to an account holder to ensure confidentiality of their login credentials.   Assuming you used Windows, I would suggest reinstalling your operating system to clear it of any suspected malware and use a safer browser like Chrome or Firefox, plus various security software , otherwise Linux, though the latter has a bit of a learning curve.

Can't you do 2fa via the web as well? Or is it limited to smartphones + yubikeys?


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Sonny on January 31, 2014, 03:11:57 PM
Can't you do 2fa via the web as well?

I haven't heard of anything like that....



Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: hangman on January 31, 2014, 05:21:14 PM
Hey guys get your free PotCoin's, early adopters will make loads of $$:Start mining these baby'sUPDATE! I will be closing down on some of the giveaways tonight! Pot has become scarce... Wallets get empty ;pThere will be a new giveaway - details to follow later...Now: GRAB what you can!! It will help replace what you losted
Coin come super fast and will cheer you UP." :)

Give these a go too look great..
Cryptonium Coin, Scrypt based, 66 millions in total will be.













BTC Most Welcome 17ZKVyJkJBYXC1LoywdENSo6XRaHSghKn2


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Sonny on January 31, 2014, 06:12:03 PM
Hey guys get your free PotCoin's, early adopters will make loads of $$:Start mining these baby'sUPDATE! I will be closing down on some of the giveaways tonight! Pot has become scarce... Wallets get empty ;pThere will be a new giveaway - details to follow later...Now: GRAB what you can!! It will help replace what you losted
Coin come super fast and will cheer you UP." :)

Give these a go too look great..
Cryptonium Coin, Scrypt based, 66 millions in total will be.

This is not the right place to advertise your altcoin or your giveaway.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Mrgoldlake on January 31, 2014, 07:04:51 PM
Not for the moment. But i have heard things like that from another people, so be careful with ur coins in cryptsy, and in another places.
Maybe can be just an error, or can be really stolen...


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: hangman on February 01, 2014, 12:54:29 AM
Sorry Guys
Didn't mean to spam advisement!
I don't a cryptocoin my self or even mine lm just excited to be able to get free coins..
Were would be the place to let people no were I'm getting free coins???  :)" Just trying to do my bit to help"
Well back to the topic
I have only heard of one person that had trouble!! And they had loads if different coins " they noticed some coins missing"
But that was when there was loads of lag...And double spending was going on!!
Yeah l still haven't done my 2 attention for them yet so will be fixing that some time soon... :-\


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: empoweoqwj on February 01, 2014, 02:33:07 AM
Not for the moment. But i have heard things like that from another people, so be careful with ur coins in cryptsy, and in another places.
Maybe can be just an error, or can be really stolen...

Be careful with your coins everywhere:

1) If you have to use Windows, do everything you can to make sure the machine isn't infected
2) Never open a Java app in a website (much malware installed this way)
3) Don't keep all your coins online - keep the minimum online - the rest in wallet
4) Enable 2FA on any website you keep coins at


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Stinky_Pete on February 01, 2014, 02:42:12 AM
In case you don't have a smartphone, 2FA can also be provided with Yubikey which is a usb key that issues one time password when you press it.  I don't know if crypsty offers that security option though, would be interested in hearing feedback form those who use that exchange.

Also to the OP, I get your frustration but I think you should move on ,threatening to sue for $30 is ridiculous, as is spending $3000 to drag their name through the mud..  Also typing in ALL CAPS A LOT LIKE THIS IS CONSIDERED SHOUTING so if you want to be taken seriously, you'll cut that out.  Finally while it would be nice for an exchange to have all the procedures in place to catch unauthorized account access in real time, the reality is that according to their terms of use or whatever the agreement is called, it's up to an account holder to ensure confidentiality of their login credentials.   Assuming you used Windows, I would suggest reinstalling your operating system to clear it of any suspected malware and use a safer browser like Chrome or Firefox, plus various security software , otherwise Linux, though the latter has a bit of a learning curve.

Can't you do 2fa via the web as well? Or is it limited to smartphones + yubikeys?

You don't need a smartphone for 2FA. You just need the phone when you want to gain access. A dumb mobile does the job fine. And sometimes even a landline.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: DakotaEllington on February 01, 2014, 10:37:58 PM
Something similar happened to me too. Someone got into my email and did a password reset request on Cryptsy. They were then able to log into my account, sell my alt-coins, and withdraw almost ALL my coins (the only coins they saved were the ones where its exchange pair was no longer active)!  
And after communicating with Cryptsy, I found that all this happened from a never-before-seen IP and was withdrawn to never-before-seen BTC and LTC addresses. I lost over $20k worth of coins total.

Why canít Cryptsy just freeze withdraws after a password reset is requested (especially if the reset comes from a different IP)?
BTC-e.com does it all the time. They put a withdraw hold for 48 hours every time your password is changed, no exceptions. And the 48 hr. gives people enough time, so even if theyíre on the road or traveling, they still have enough time to get to a computer and check their account before any damage can be done.

I understand the argument that, ďwell, itís my fault for putting money on the exchange. You shouldnít send money if you canít afford to lose itĒ. But if thatís the case, then the solution is to stop putting money on Cryptsy. Just think, if everyone did that, then there would be no trade volume and therefore nothing to support Cryptsy.  

I started trading on Cryptsy the first day they opened, and I even own some of their stock, so I want to see them thrive. But I donít see that happening if they canít reasonably keep their customerís coins safe.
If people canít put their coins on there to trade, then people will eventually take their coins off of Cryptsy (just like theyíre doing with Mtgox) and Cryptsy will be no more.

Iíll be making a video about this issue (when I get over my embarrassment of the whole thing). But until then, thereís my story.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: marjaana771 on February 01, 2014, 11:02:08 PM
Cryptsy lost my coins once! But i emailed them about it and they gave my coins back in few days.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: empoweoqwj on February 02, 2014, 03:49:48 AM
Cryptsy lost my coins once! But i emailed them about it and they gave my coins back in few days.

Where did they lose them?


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: bitbitz on February 02, 2014, 04:46:15 PM
Never but I still dont fully trust the site.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: empoweoqwj on February 03, 2014, 03:28:49 AM
I tried to use cryptsy first time yesterday but got a 502 error the two times I tried to log in. I do now know they use nginx server though ;)


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on February 04, 2014, 09:44:25 PM
USE BTER.com I have found peace in my internet trading by using bter. it is a professional site. NOT ONE PROBLEM IN ABOUT 20 TRANSACTIONS so far.

Everytime i used crypsty I had a problem. EVERYTIME i made a deposit or withdraw i had to contact support on crypsty. I have been using bter now for a month and NOT ONE TIME have i had to contact support. and all my transactions go though in like 2-10 min.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Sonny on February 05, 2014, 09:38:48 AM
Cryptsy lost my coins once! But i emailed them about it and they gave my coins back in few days.

How did you lost your coin? The site didn't credit your account after deposits?


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: qube26 on February 22, 2014, 09:41:43 PM
I lost TWICE on this site ( https://bitcointalk.org/index.php?topic=482386.0 ).

I don't think that my computer has effected as i use 2 FA with my Cryptsy and E-mail ( Gmail )account ( both have different passwords).

First lost BTC balance during transfer. They replied that it sould be due to efecfected computer issue and closed the ticket.

Second; Today happened. I canceled my opened order from selling, i saw that my balance returned and then disappeared.
Nothing any info on Tranfer or any other history. Just disappeared without any track. And as i wrote on my Opened message above link, i really much care about security issue.



Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: marcovaldo on February 23, 2014, 12:02:05 AM
I never had any trouble with this exchange.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: pingler on February 23, 2014, 02:00:41 AM
I think cryptsy still reliable compare to other trading site.  :)


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on February 27, 2014, 02:41:40 AM
To say that crypsty is reliable after all the issues they have had, means either you are paul. Or you have some kind of relationship with crypsty. there is 1000's of horror stories about crypsty. look anywhere on the net for one good thing that is said about cryptsy - you will find 100's of stories of loss, thief, heart ache and just plain lack of customer service. the day that crypsty joins mtgox in the pits of hell will be a great day of rejoicing for all of mankind. May you and crypsty rot in hell.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: n00ber on February 27, 2014, 02:49:07 AM
No problem with cryptsy here. I prefer cryptsy than most exchange. Most complain about cryptsy is a lie and made by its competitors.

Just think this almost all complain about cryptsy is made by a newbie with 0-10 posts.  :)


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: kevindeangelis on February 27, 2014, 02:50:09 AM
I have also had a ton of trading / balance / timing / support / usability issues with cryptsy .... just like any other site on the internet - use with caution and sensibility.  Every time I've submitted a support ticket, I have had a response within 3 days .. lol... however, at the end I did get a response and the issue was resolved.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: whatsmynamehuh on February 27, 2014, 08:50:57 AM
Yet another reason to consider trading Bitcoin at a reputable broker like TopOption instead of risking your money owning it


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: abit2slo on February 27, 2014, 08:55:41 AM
I haven't heard about any problems with Crypsty before. I use it and don't hav eany claims about it.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: duhosnyul on February 27, 2014, 09:23:08 AM
I'm a trader in Cryptsy since it was open, no problem what so ever. Just don't trade with those scam coins and you will be good.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Kaligulax on February 27, 2014, 01:54:22 PM
No. Not stolen.. but i losted some coins in bad trade... :(


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on February 28, 2014, 01:54:40 AM

MY FAVORITE ---- http://www.ripoffreport.com/r/cryptsy/delray-beach-florida-33445/cryptsy-paul-vernon-florida-pervert-poor-service-fraud-disgusting-practices-delray-b-1117982



https://cryptocointalk.com/topic/2685-stay-away-from-cryptsy/

https://bitcointalk.org/index.php?topic=396371.0

http://www.cryptocoinsnews.com/2013/12/06/withdraw-bitcoins-cryptsy-now/

http://www.coinwith.me/cryptsy-issues/

https://doges.org/index.php?topic=8541.0

http://www.1a20.com/entertainment/cryptsy-continues-to-have-deposit-problems-with-dogecoin-ticket-received-dogecoin-deposit/

Shall I continue?   No I am not a competitor. just a pissed off customer that had a very RUDE experience with this website.  I found 110,000 Hits on google for "issues with cryptsy"  NO OTHER SITE EVEN compares to have half of this amount of complaints.

Like I said, anyone that has good things to say about cryptsy is connected to it. Paul is a failure. He failed in th military. He failed at the DVD barn and the other web site he tried. He has been sued and properties reposesed.  He may have a good idea here and there but he deff doesnt know how to carry through and provide good customer service. crypsty will eventually fail just like all his other businesses. He is in it for the quick buck and from the public records I have found he has no idea how to manage a business or finances. 

And yes, I am new to bitcointalk, because until i dealt with crypsty I had no need to post on a board like this. A noob to the BTC communtiy I am not.

F U PAUL EAT THAT 7.32 XPM


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: dharmapuriharithaa on February 28, 2014, 03:17:22 AM
Hackers even hack gmail account. One time one hacker hacked my email and drained all my liberty reserve money. Yes cryptsy  should increase security.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: SlidingHorn on February 28, 2014, 03:19:11 AM
Hackers even hack gmail account. One time one hacker hacked my email and drained all my liberty reserve money. Yes cryptsy  should increase security.

So you've had your email account(s) hacked more than once, but you think Cryptsy needs to beef up security?   :D  :D  :D  :D


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: amandawhite61 on February 28, 2014, 04:08:42 AM
Okay.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: dddbtc on February 28, 2014, 04:17:33 AM
To say that crypsty is reliable after all the issues they have had, means either you are paul. Or you have some kind of relationship with crypsty. there is 1000's of horror stories about crypsty. look anywhere on the net for one good thing that is said about cryptsy - you will find 100's of stories of loss, thief, heart ache and just plain lack of customer service. the day that crypsty joins mtgox in the pits of hell will be a great day of rejoicing for all of mankind. May you and crypsty rot in hell.

I autotrade on cryptsy. I have never experienced issues with BTC/LTC withdrawals or deposits.  However, altcoin deposits occasionally take a long time to show up.  I don't understand all the hate.

My cryptsy account was registered to an invalid email when they force enabled 2FA after the attempted mcxnow hack, I could not access my account which contained over 12BTC at the time.  After opening a support ticket, my issues were resolved within 24hrs.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: marcotheminer on February 28, 2014, 07:55:30 AM
I am filing a small claims suit against crypsty for not making a honest effort to verify my user identity and protect my deposits on file on their system. I really dont care if i win or lose, but a trip to delray is in my future. looking to see if anyone else has had the same problems and want to help me force cryptsy to make customer relation changes. I am filinf within a week, reply and tell me your story....   


from my cryptsy support ticket .. "

yes, that is the ip address that also hacked my gmail. my question is WHY would you allow such activity?  why would your site CODE not stop someone from resetting a password and within moments draining the account, all from a IP address that has never been used to log in before. see this is what pisses me off, i was logged on when that guy (or gal) reset my password, and it logged me off, but i didn't realized it as i was on another tab in IE. 2 minutes later i clicked back on the cryptsy tab and i had been logged out. I didnt know why but i tried to log back in. but it said wrong password, which at the time i didnt understand that the hacker had reset it with the "forgot password"  email reset. , so i had to reset my password again, and was able to log in, and then noticed my coins were gone.   

So my question is, DO YOU NOT THINK IT IS STUPID to allow an IMMEDIATE withdraw, directly after reseting a password, and from a UNKNOWN never used IP address???? do you not think it would be a good idea to lock all withdraws after a password reset for at least 1 hour or until identity can be confirmed? do you not think your system is very weak in letting anyone reset a password and sell off ALL the coins and then change the BTC withdraw address, all while logged in from a never before seen IP? I MEAN YOU HAD SEVERALSTEPS IN WHICH CRYPSY COULD HAVE HALTED the action!

I mean, really? i think my 2 year old son could write code that would recognize that as suspicious behavior! ALL YOU WOULD HAVE TO DO IS PUT some kind of delay in the system, had you delayed that withdraw 5 minutes i could have stopped it. but no. you have demonstrated #1 a lack of concern, #2 a lack of responsibility, #3 a lack of common sense!

SERIOUSLY this is MONEY WE ARE TALKING ABOUT! imagine if my (USD) bank aloud activity such as that, imagine how fast my bank would go out of business if it let anyone come in, flash any id that matches and withdrew all the money and leave. and the teller just said, 'oh, they musta stole your idenity, nothing we can do' i mean come on, if you are going to offer a , i will assume, professional service, on the web, to the whole world, don't you think you need to take the responsibility to make sure you handle peoples money professionally?

How about this, I know it was only $30, but look, it is the 4th time someone was able to steal coins from me, i have had paypal scam me, i have had someone lift a private key from a paper wallet and drain the coins, if we can figure out how to secure cryptocoins in some manner, they will never ever amount to anything main stream, i don't like using money that tends to disappear. So if your going to be involved in such a new exciting trend, then why not work to make it better? why no write some simple fucking code that makes you wait 1 hour to withdrawl your coins after resting your password? i mean duh?? how hard would it be for cryptsy website to figure out that if a user #1 resets a password, then #2 sells all coins and converts to BTC, then #3 changes the withdraw address to a new never seen BTC address, then #4 withdrawals every fucking dime, all while #5 logged in from a never seen IP address, = THEFT and stop or pause the transaction until you can confirm the users identity. I mean if your going to accept money and hold it in a 'account' then you suggest that you demonstrate the responsibility to handle that money in a secure manner.

NOW since i have made several attempts to get you to make positive changes to your services, and you have suggested that, there is really nothing you can do..... this is what i am thinking.... I really think i will just fucking SUE YOU for $30, plus damages, all on principle. See it all seems like common sense to me. And i think other people will see it my way. I don't think you have demonstrated an honest effort to protect my money. Now you may think i am not serious, you may think why would i spend $3000 in legal fees to teach you a lesson? well its because I think you need to be taught a lesson. I think you really don't know what your doing, business wise, I think you know some stuff about cryptocoins, but I bet you don't know much about legal issues and customer service, and a thing called implied security. You see, implied security is where my bank takes my money and I assume they are going to protect it. This is why i put it in a bank. I mean, i could leave my coins lay around anywhere and get them  stolen. But your service implies that you are making an honest effort to protect them. which when such obvious red flag behavior is allowed to go unchecked through your system, you obliviously have NO security. 

So now, we have 2 choices, you can work to correct this situation, or, I SWEAR TO GOD ON ALL THAT IS HOLY I WILL SUE THE SHIT OUT OF YOU. and I DONT CARE IF I WIN MY $30 back or not, I will spend $3000 to drag your name through the mud to get you to do what you should do. You see any good business would automatically take responsibility, and correct the situation to keep good PR, and it seems to me you could use ALOT OF GOOD PR. I mean really, I haven't found one good thing on any google search i have done, I mean there are litterally thousands of negative comments and feedback all over the WWW, hell just google cryptsy. goto the second page and start reading....

So do you want to fix this or do you want to set there and tell me how there aint shit you can do about it?


never got stolen but frozen and slow funds tes


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: RichG on February 28, 2014, 05:04:01 PM
Had this happen to me before. I got all my money back, though. Thank the gods for 2FA.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Sindelar1938 on February 28, 2014, 05:06:42 PM
This has never happened to me before, generally pleased so far with the service
This seems to have upset you, so you should ping their support but do not have too high expectations of redress


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: Kaligulax on February 28, 2014, 07:49:22 PM
if you're not careful you can always be hacked... Always use the highest possible offered safety


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: postingthatsmypurpose on February 28, 2014, 08:47:04 PM
Dude I lost 0.9 btc 2 months ago. Somebody stole it. That's my very first btc and some asshole took it. Im still piss right now


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: evansearle42 on March 01, 2014, 01:08:43 AM
No problem with cryptsy so far other then delay..


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on March 01, 2014, 11:22:08 PM
I talked to The BBB (better business bureau) In delray beach florida, they told me they have received 15 complaints this week of crypsty. All where with missing funds.  I also investigated and found that paul vernon (CEO of crypsty) has been sued 4 times in the last 4 years for lossing customers money, somehow misplacing it. From all the info I am gathering, it seems that these issues with cryptsy are not just some freak accident but infact the all point back to paul and his bad financial situation. Looking on public records database in delray, I found his house is in foreclosure. Looks like he is literally robbing peter to pay paul.

will post more info as I get it. I am making the trip to delray this week and hope to get inside crypsty and find out what really going on.



Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: naomoto on March 02, 2014, 01:10:39 AM
Its true they have delays and it can be frustrating and confusing when you want to move coins fast.
But they are constantly improving,  and their customer service worked well for me when I had problems with my balance.


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: verncoin on March 02, 2014, 10:21:53 AM
lol ohhhhhhh the stories I've heard/experiences I've had...

Store everything you value OFFLINE, people!


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: AKAnotOutkast on March 02, 2014, 05:02:41 PM
AND NOW CRYPSTY has fuked the API so no ONE is getting paid, all exchanges are frozen due to crypsty. time after time issue after issue, and you say "oh they are a nice company" either you have a sexual desire to constantly let some ass hole fuk you or your just a dumb noob, or shall i call you paul?


Title: Re: HAVE YOU HAD COINS STOLEN ON CRYPTSY?
Post by: giveBTCpls on March 06, 2014, 05:09:55 PM
I just 18+ AUR, as i put an order the fucking coins dissapear, no orders showing, 0.0 AUR deposit, 0.0 BTC deposit. There are no withdraws so no one hacked me. They just fucking dissapeared out of thin air. WHAT THE FUCK. And it has to happen right after the pump starts FUCK MY LIFE .