Bitcoin Forum

Economy => Service Announcements => Topic started by: AsiaNexgen on January 21, 2014, 07:59:26 AM



Title: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: AsiaNexgen on January 21, 2014, 07:59:26 AM

Your Ultimate Crypto Trading Platform
ANX is the ultimate trading platform to provide an easy, secure,and affordable marketplace for trading crypto in all major currencies.



The ANX Family
http://i.imgur.com/SHyBMU9.png (https://www.anxbtc.com)
ANXBTC - An easy to use platform for mainstream users to trade Bitcoin


http://i.imgur.com/gFa5eQZ.png (https://www.anxpro.com)
ANXPRO - An advanced trading platform targeting experienced crypto currency traders


http://i.imgur.com/MHXJOu9.png (https://www.mengmengbi.cn)
MengMengbi - Specially designed for advanced users in Mainland China for trading crypto with RMB


Advantages
  • Daily processing of withdrawals and deposits Mon-Fri, with less than 24hours turnaround.
  • Offer local HKD/AUD banking support with zero deposit fees.
  • Support the most popular cryto currencies: Bitcoin, Litecoin, Peercoin, Namecoin and Dogecoin.
  • Support all global fiat currencies: USD/ HKD/ GBP/ NZD/ EUR/ CAD/ AUD/ YEN/ SGD.
  • A single order book for all currencies for maximum liquidity and ease of use from customer’s perspective.
  • Multilingual support (English, Traditional Chinese, Simplified Chinese).
  • Advanced trading interface including support for keyboard hotkeys (i.e. 'B' for Buy, 'L' for Limit, 'Enter' to execute, etc)
  • Native wallet apps for both Android and iOS
  • Support SEPA with same day processing of both EUR deposits and withdrawals.
  • Support Egopay with instant processing of both EUR/ USD deposits and withdrawals.


Security
  • Support Two-Factor Authentication greatly reducing online identity theft.
  • ANX is using an industry leading service provider for DDOS protection and our servers are hosted in a Tier 3+ ISO 27001/9001 compliant datacentre.
  • ANX supports two-factor authentication in addition to email verification for all crypto withdrawals.
  • ANX does not run a fractural reserve. All customer funds segregated and accounted for.


Media Coverage
http://i.imgur.com/w5kSl8p.png

For more information please visit ANX (http://www.anxintl.com/)
Follow us on Facebook (https://www.facebook.com/ANXBTC) / Twitter (https://twitter.com/AsiaBitcoin) / Weibo (http://weibo.com/AsiaNexgen/) / Youtube (https://www.youtube.com/channel/UCYSY0cpjk3DzTE0C2RdRZVg) / Google+ (https://plus.google.com/b/117935740536429187511/117935740536429187511/videos) / Linkedin (http://www.linkedin.com/company/anx)


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: AsiaNexgen on April 24, 2014, 07:11:33 AM
ANXPRO has now completed its Beta and is in full production now still with zero fees!

We are also hiring the following positions:

  • Marketing Affiliates and Promotors
  • Web Designers (CSS)
  • Customer Service/Forum Management

We pay in bitcoins!

Please go to this thread https://bitcointalk.org/index.php?topic=582466.msg6367186#msg6367186 (https://bitcointalk.org/index.php?topic=582466.msg6367186#msg6367186)

For Chinese
https://bitcointalk.org/index.php?topic=582619.0 (https://bitcointalk.org/index.php?topic=582619.0)


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 14, 2014, 05:58:06 PM
Take advantage of the current 0% trading fee now! You can also deposit using EgoPay!


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 15, 2014, 05:08:54 PM
Come and try out our trading platform today! 0% fee LTC, DOGE, PPC, and NMC trading!


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 17, 2014, 03:21:49 PM
Come and trade today! No ID verification is needed! ANXPRO (http://bit.ly/anxprobyt).


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MrWDunne on May 17, 2014, 03:27:36 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 17, 2014, 03:29:29 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MrWDunne on May 17, 2014, 06:23:03 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.
No ID verification needed, thats a great way to get your bank accounts closed.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 17, 2014, 06:52:42 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.
No ID verification needed, thats a great way to get your bank accounts closed.

I think you didn't understand me there. There is no ID verification for trading in cryptocurrencies, but there is for fiat currencies. We request this information to comply with KYC/AML laws. Even though we are based in Hong Kong, other governments may ask us for such information.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MrWDunne on May 17, 2014, 07:05:40 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.
No ID verification needed, thats a great way to get your bank accounts closed.

I think you didn't understand me there. There is no ID verification for trading in cryptocurrencies, but there is for fiat currencies. We request this information to comply with KYC/AML laws. Even though we are based in Hong Kong, other governments may ask us for such information.
That makes more sense.

Who do you bank with in Australia? A bank or a payment service?


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 17, 2014, 07:39:21 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.
No ID verification needed, thats a great way to get your bank accounts closed.

I think you didn't understand me there. There is no ID verification for trading in cryptocurrencies, but there is for fiat currencies. We request this information to comply with KYC/AML laws. Even though we are based in Hong Kong, other governments may ask us for such information.
That makes more sense.

Who do you bank with in Australia? A bank or a payment service?

We work with a bank, but I am not sure if I can tell you which one it is. I'll ask and get back to you.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MrWDunne on May 17, 2014, 07:45:46 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.
No ID verification needed, thats a great way to get your bank accounts closed.

I think you didn't understand me there. There is no ID verification for trading in cryptocurrencies, but there is for fiat currencies. We request this information to comply with KYC/AML laws. Even though we are based in Hong Kong, other governments may ask us for such information.
That makes more sense.

Who do you bank with in Australia? A bank or a payment service?

We work with a bank, but I am not sure if I can tell you which one it is. I'll ask and get back to you.
The wire transfer details would give that away, I'm just not verified.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 17, 2014, 07:49:26 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.
No ID verification needed, thats a great way to get your bank accounts closed.

I think you didn't understand me there. There is no ID verification for trading in cryptocurrencies, but there is for fiat currencies. We request this information to comply with KYC/AML laws. Even though we are based in Hong Kong, other governments may ask us for such information.
That makes more sense.

Who do you bank with in Australia? A bank or a payment service?

We work with a bank, but I am not sure if I can tell you which one it is. I'll ask and get back to you.
The wire transfer details would give that away, I'm just not verified.

I understand. I'll get back to you soon, because that information might actually be confidential, I don't know.
Meanwhile, you could try out our altcoin exchange, ANXPRO (http://bit.ly/anxprobyt), which requires no verification at all. We also have an Android and iOS app.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 18, 2014, 07:01:09 PM
Come and try out our State of the Art Trading Platform (http://bit.ly/anxprobyt), hosted under impressive Dedicated servers in Tier 1 Data Centers!


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 19, 2014, 06:44:20 PM
Come and trade today! No ID verification is needed!
That doesn't sound sustainable...

What isn't sustainable? I don't understand your question.
No ID verification needed, thats a great way to get your bank accounts closed.

I think you didn't understand me there. There is no ID verification for trading in cryptocurrencies, but there is for fiat currencies. We request this information to comply with KYC/AML laws. Even though we are based in Hong Kong, other governments may ask us for such information.
That makes more sense.

Who do you bank with in Australia? A bank or a payment service?

We work with a bank, but I am not sure if I can tell you which one it is. I'll ask and get back to you.
The wire transfer details would give that away, I'm just not verified.

MrWDunne, we use more than one bank in Australia. If you would like to know more, please get verified or contact support@anxpro.com.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 20, 2014, 04:55:42 PM
Okay guys. This is it. ANXPRO (http://bit.ly/anxprobyt) is now officially the best exchange.

SEPA Withdrawals are now supported!
Only €0.90 Withdrawal Fee!


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: Zombier0 on May 20, 2014, 04:58:59 PM
This looks interesting


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 20, 2014, 05:01:20 PM
This looks interesting

Feel free to try it out, there is no deposit, trading or withdrawal fee for cryptocurrencies.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: soundasleep on May 28, 2014, 08:58:58 AM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 28, 2014, 03:33:15 PM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).

Thank you very much!

Customers, when you are setting up CryptFolio, please give them the API key WITHOUT switching on "Move Funds" or "Place and manage orders". Thank you.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on May 30, 2014, 06:58:58 PM
Come and try out our state-of-the-art trading platform now! No verification needed for trading!


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: Benjig on June 04, 2014, 06:21:07 PM
Check out the latest DOGE promotion from ANX!


http://app.mailerlite.com/data/builder/16511/20140528130741547_16511_640_480_1_0.jpg

IR A ANXPRO (https://anxpro.com/?utm_source=forum_referral02&utm_medium=link&utm_campaign=marketing)


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: Benjig on June 07, 2014, 05:22:08 PM
Dont forget to take advantage of the ANX pro promotions!

Go to ANXPRO (https://anxpro.com/?utm_source=forum_referral02&utm_medium=link&utm_campaign=marketing)


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on June 12, 2014, 05:46:41 PM
ANXPRO (http://bit.ly/anxprobyt) has now officially partnered with ZeroBlock (http://zeroblock.com).
Article here:
http://bitcoinist.net/zeroblock-announces-anx-exchange-as-their-premium-market-data-feed-partner/


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: AK-74 on June 18, 2014, 06:06:58 AM
what is the difference between anxbtc.com and anxpro.com?


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on June 18, 2014, 07:12:53 AM
what is the difference between anxbtc.com and anxpro.com?

Basically, you can trade cryptos for fiat on ANXBTC (http://anxbtc.com), and cryptos on ANXPRO (http://bit.ly/anxprobyt).


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: Benjig on June 20, 2014, 12:19:17 AM
Hi guys!

Just a reminder, the doge promotion is still going on dont forget to register! Go to the promotion (http://dogecoin.anxpro.com/?utm_source=newsletter&utm_medium=email&utm_campaign=Dont_miss_out_on_getting_10,000_FREE_Dogecoins_from_ANX-2_Weeks_Left!)


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on June 24, 2014, 06:15:51 PM
Come and take advantage of our offer now, it ends in 6 days, on June 30th!
ANXPRO (http://bit.ly/anxprobyt)


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on June 27, 2014, 04:01:15 PM
ANXPRO (http://bit.ly/anxprobyt) has just recovered from a large scale DDoS attack, and all services are now back online. Rest assured, all user funds are safe.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: Psynpase on June 28, 2014, 04:17:30 AM
This looks great, can you add bizcoin?
Thanks


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on June 28, 2014, 10:41:09 AM
This looks great, can you add bizcoin?
Thanks

ANXPRO (http://bit.ly/anxprobyt) is frequently considering new coins to add, and we'll look into this suggestion. Feel free to try trading the other coins we support in the meantime.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 02, 2014, 06:05:18 PM
ANXPRO (http://bit.ly/anxprobyt) has received some issues from users that SEPA withdrawals aren't working. We are currently investigating.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 11, 2014, 07:05:38 AM
ANXPRO (http://bit.ly/anxprobyt), one of the best exchanges in the Bitcoin Market, announces the first International Bitcoin Debit Card powered by an Exchange in the world.
Card design is for demonstration only. The actual debit card design will be different.
It is a Debit Card, which you can load with any of our supported currencies and Bitcoin. Other cryptocurrencies aren't supported yet.
It's automatically linked to your ANX account, so that you can conveniently fund your debit card for everyday use.
We haven't launched it yet, but it will be available for customers soon. If you don't have an account on ANX (http://bit.ly/anxprobyt) yet, feel free to sign up, and then visit this link (http://debitcard.anxintl.com/) to reserve your debit card!


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MusX on July 21, 2014, 03:11:56 PM
what is the difference between anxbtc.com and anxpro.com?

Basically, you can trade cryptos for fiat on ANXBTC (http://anxbtc.com), and cryptos on ANXPRO (http://bit.ly/anxprobyt).
I see I can trade fiat on anxpro also.

could you elaborate more deeply...
does anxbtc and anxpro have common:
1. market depth?
2. trades history?
3. user accounts?
4. user verification process?
5. fees?
6. api interface?
7. supported currency pairs?

after very short look it seems that anxpro is just another(better) implementation for you market.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 21, 2014, 10:29:59 PM
what is the difference between anxbtc.com and anxpro.com?

Basically, you can trade cryptos for fiat on ANXBTC (http://anxbtc.com), and cryptos on ANXPRO (http://bit.ly/anxprobyt).
I see I can trade fiat on anxpro also.

could you elaborate more deeply...
does anxbtc and anxpro have common:
1. market depth?
2. trades history?
3. user accounts?
4. user verification process?
5. fees?
6. api interface?
7. supported currency pairs?

after very short look it seems that anxpro is just another(better) implementation for you market.

Actually, everything is the same, but ANXBTC is for newbies so that they don't get confused with all the altcoins. ANXPRO (http://bit.ly/anxprobyt) is for users that know more about cryptocurrencies and trading.
Fees, accounts, API, and the orderbook are the same.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 22, 2014, 10:42:47 AM

Check out the newest promotion on ANXPRO (http://bit.ly/anxprobyt)! We are giving LTC away for free!


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MusX on July 26, 2014, 01:05:38 PM
could you update the first post. it still states the site is in "beta" stage.
also the fees seems to be quite confusing.
I see different fees in the anxpro.com/#trade window depending on the order type (market, limit, fill or kill), They varies from 0.30% to 0.60%.
Yet in the anxbtc FAQ I see the updated (New fees in effect on June 1) information regarding fee which states:
Quote
ANX customers are no longer charged transaction fees when using the ANXBTC platform to buy and sell bitcoins.
Could you clarify? or link comprehensive document related to fees?
Regards


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 26, 2014, 01:10:56 PM
could you update the first post. it still states the site is in "beta" stage.
also the fees seems to be quite confusing.
I see different fees in the anxpro.com/#trade window depending on the order type (market, limit, fill or kill), They varies from 0.30% to 0.60%.
Yet in the anxbtc FAQ I see the updated (New fees in effect on June 1) information regarding fee which states:
Quote
ANX customers are no longer charged transaction fees when using the ANXBTC platform to buy and sell bitcoins.
Could you clarify? or link comprehensive document related to fees?
Regards

ANXPRO (http://bit.ly/anxprobyt) charges trading fees as low as 0.05%, and we don't charge any transaction fees to trade bitcoins.
Sure, we will update the OP.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MusX on July 26, 2014, 02:01:14 PM
could you update the first post. it still states the site is in "beta" stage.
also the fees seems to be quite confusing.
I see different fees in the anxpro.com/#trade window depending on the order type (market, limit, fill or kill), They varies from 0.30% to 0.60%.
Yet in the anxbtc FAQ I see the updated (New fees in effect on June 1) information regarding fee which states:
Quote
ANX customers are no longer charged transaction fees when using the ANXBTC platform to buy and sell bitcoins.
Could you clarify? or link comprehensive document related to fees?
Regards

ANXPRO (http://bit.ly/anxprobyt) charges trading fees as low as 0.05%, and we don't charge any transaction fees to trade bitcoins.
Sure, we will update the OP.
so the "0.30%/0.60% fee" also had to be updated in the trading platform.
thanks for the information.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: bernard75 on July 26, 2014, 02:46:53 PM
ANXPRO (http://bit.ly/anxprobyt) charges trading fees as low as 0.05%
Is your fee structure viewable somewhere?


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 26, 2014, 03:03:52 PM
ANXPRO (http://bit.ly/anxprobyt) charges trading fees as low as 0.05%
Is your fee structure viewable somewhere?

No, but when you are on ANXPRO (http://bit.ly/anxprobyt), you can see the fees before every trade you execute, depending on the type of the order.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 28, 2014, 11:05:25 AM

1. The ANX Bitcoin Debit Card is now back in stock!
https://static2.mailerlite.com/data/builder/62993/20140725103902871_62993_540_300_1_0.jpg (http://bit.ly/anxprobyt)
Let your Bitcoins do everything credit cards can do!

Thank you for the overwhelming demand for the ANX Bitcoin Debit Card that sold out in less than 24 hours after our initial launch! The ANX Bitcoin Debit cards are now back in stock and are available for immediate delivery.

Please note that the ANX branded debit cards featuring the ANX logo and colors remain on back order. The ANX Bitcoin Debit card currently shipping features the standard bank issued design (as shown when ordering via ANXBTC).

2. Recharge your ANX Bitcoin Debit Card with Bitcoin!
https://static1.mailerlite.com/data/builder/62993/20140725164859160_62993_540_432_1_0.jpg (http://bit.ly/anxprobyt)
You can now recharge your ANX Bitcoin Debit Card with bitcoins.  Simply go to the debit card tab on ANXBTC, locate your bitcoin address and send the amount of bitcoins you would like to load.  Your bitcoins will be converted to USD at the current market price offered on the ANX Open Dealer Network (see below for more information on the ANX Open Dealer Network).

3. ANXBTC relaunches with the introduction of the ANX Open Dealer Network
https://static3.mailerlite.com/data/builder/62993/20140725164400216_62993_540_555_1_0.png (http://bit.ly/anxprobyt)
ANX is delighted to introduce our new and improved ANXBTC online offering, making it easier than ever to buy and sell bitcoins.  The new instant-buy and instant-sell features on ANXBTC provides ANX customers with a no fuss approach.  It is no longer required for ANX customers to understand bids, asks, or exotic order types in order to buy and sell bitcoins on ANXBTC. 

Simply enter the amount of bitcoins you wish to buy or sell and click submit.  The best price is located and displayed on screen allowing you 30 seconds to confirm the transaction.

To ensure the most competitive pricing for ANX customers, ANX has introduced the ANX Open Dealer Network, exclusively developed for the ANXBTC platform. When a buy or sell order is submitted, the ANXBTC platform receives matching orders from an extensive number of buyers and sellers who have registered as part of the ANX Open Dealer Network. The ANXBTC platform instantly determines the best price and displays this on screen for 30 seconds each time you submit an order. For more details on the ANX Open Dealer Network, or how to join the program, please refer to the ANXBTC FAQ.

4. New "Send crypto via Email" feature
https://static2.mailerlite.com/data/builder/62993/20140725164225331_62993_540_313_1_0.jpg (http://bit.ly/anxprobyt)
You can now send bitcoins and altcoins via Email. Simply select the Send via Email option when withdrawing your BTC, LTC, DOGE, NMC or PPC along with the email address of the individual you wish to send to.  If the recipient already holds an account with ANX, their account will be credited.  If they do not, one will be created for them and they will be notified along with your personalized message by email. 

Transfers by email are instant and there are no network fees!

Available on both ANXBTC and ANXPRO (http://bit.ly/anxprobyt), as well as on ANX Mobile App-ANX VAULT

5. ANX VAULT Update (Mobile App)
Mobile App ANX VAULT version v1.0.3 has been published on Google Play store with various improvements and added features including the new "Send crypto via Email" function.

iOS update coming soon (with send and receive function)


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: MusX on July 28, 2014, 12:25:48 PM
ANXPRO (http://bit.ly/anxprobyt) charges trading fees as low as 0.05%, and we don't charge any transaction fees to trade bitcoins.
Sure, we will update the OP.

No, but when you are on ANXPRO (http://bit.ly/anxprobyt), you can see the fees before every trade you execute, depending on the type of the order.
While placing market order or fill or kill order the fee is written as 0.60%, when placing limit order the fee is written as 0.30%.
It is far higher then mentioned 0.05%.

I suggest you to build a page "fee structure" and link it in the platform site footer, as the footer is the place where everybody would look for such information in the first place. Currently fee structure is very confusing.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on July 28, 2014, 12:27:50 PM
ANXPRO (http://bit.ly/anxprobyt) charges trading fees as low as 0.05%, and we don't charge any transaction fees to trade bitcoins.
Sure, we will update the OP.

No, but when you are on ANXPRO (http://bit.ly/anxprobyt), you can see the fees before every trade you execute, depending on the type of the order.
While placing market order or fill or kill order the fee is written as 0.60%, when placing limit order the fee is written as 0.30%.
It is far higher then mentioned 0.05%.

I suggest you to build a page "fee structure" and link it in the platform site footer, as the footer is the place where everybody would look for such information in the first place. Currently fee structure is very confusing.

For some very high volume traders, the fees are as low as 0.05%. For regular customers, it might be higher, but it depends on your volume.
Thank you for the suggestion, we'll look into that. Meanwhile, be sure to check out our other features!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Benjig on July 30, 2014, 04:26:00 AM
Bitcoin Exchange ANX Adds Features to iOS and Android Apps


The ‘ANX Vault’ app now includes the all-important send and receive functions vital to any bitcoin wallet.

Although always available on the Android version, these features have only now appeared for iOS.


Quickly view crypto exchange rates and users’ portfolio value in users’ home currency at current exchange rates.
Send BTC, LTC and DOGE to any crypto coin address (PPC and NMC also supported on Android devices).
Ability to send cryptos to email addresses for people without Bitcoin or crypto-currency wallets.
Configure a daily limit to perform withdrawals without requiring 2/3 Factor authentication for faster payments.
View all transactions on customer's ANX account.
View all crypto currency assets in one single comprehensive listing. Set alerts to notify clients when a crypto is traded below or above a certain rate.
Realtime crypto exchange rates for all supported currencies, view funds instantly.
We remain actively developing our mobile platforms and would love to hear your feedback.


Apple App Store

https://itunes.apple.com/hk/app/anx-vault-your-bitcoin-wallet/id855057847?mt=8Google

Play Store

https://play.google.com/store/apps/details?id=com.anxbtc.android&hl=en

Regards , Anxpro


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Benjig on August 08, 2014, 08:33:24 PM
You can now make cash deposits in GBP at more than 20,000 UK retail locations through ZipZap Global Cash Transaction Network. *If you are in Brazil, you can deposit #Brazilian Real at any local bank via the Boleto Bancario paymentsystem and funds will be credited to your ANX account in USD.

Funds will be deposited into your account instantly!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 08, 2014, 11:34:38 PM
is it possible to trade EUR <-> bitcoin on ANXBTC ? I ask because on the top of your homepage you can't switch to other currencies like you can do on ANXPRO.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 09, 2014, 10:41:46 AM
is it possible to trade EUR <-> bitcoin on ANXBTC ? I ask because on the top of your homepage you can't switch to other currencies like you can do on ANXPRO.

Yes, you can do so.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on August 11, 2014, 08:11:36 AM
If I understand this correctly, ANXBTC and ANXPRO are just different interfaces to the same underlying system, and registering to any of the two makes it possible to swap between ANXBTX and ANXPRO at will?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 11, 2014, 10:22:22 AM
If I understand this correctly, ANXBTC and ANXPRO are just different interfaces to the same underlying system, and registering to any of the two makes it possible to swap between ANXBTX and ANXPRO at will?

Yes, that is correct. The thing is that you can place different orders on ANXPRO (http://bit.ly/anxprobyt), such as Market, Limit or immediate. If you don't know what that means, you should use ANXBTC.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Benjig on August 18, 2014, 07:52:38 AM
Anxpro now trades Stellar currency, the new decentralized currency transfer system.

Go to anxpro (https://anxpro.com/?utm_source=forum_referral02&utm_medium=link&utm_campaign=marketing)

You can get up to 1 litecoin free if you complete the kyc verification.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on August 18, 2014, 08:12:21 AM
You can get up to 1 litecoin free if you complete the kyc verification.
Is this the same like the "up to" 0.05% trading fee? ;)
FFS get your exchange in order, otherwise you see what happens.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 18, 2014, 11:11:53 AM
You can get up to 1 litecoin free if you complete the kyc verification.
Is this the same like the "up to" 0.05% trading fee? ;)
FFS get your exchange in order, otherwise you see what happens.

Our exchange is perfectly in order. Some customers do get 0.05% trading fee. If you read the requirements, you would find that by reaching simple goals you can get the litecoin on ANXPRO. (http://bit.ly/anxprobyt)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on August 18, 2014, 11:53:15 AM
Thats what i see:
http://i.imgur.com/tPUK9m0.png
And you should know that in reality its not even close to that.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 18, 2014, 01:38:12 PM
Thats what i see:
http://i.imgur.com/tPUK9m0.png
And you should know that in reality its not even close to that.

For regular users, orders are from 0.30%-0.60%. For high volume traders, we can offer them fees as low as 0.05%.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on August 18, 2014, 01:42:14 PM
Thats what i meant, a little transparency would go a long way.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: MusX on August 18, 2014, 02:20:39 PM
bernard75, you are perfectly correct. I'm already verified but I don't even think to trade / develop API interface as long as the fee structure is not 100% clearly stated. It is not even possible to estimate the trading capabilities without that information.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 18, 2014, 03:36:04 PM
bernard75, you are perfectly correct. I'm already verified but I don't even think to trade / develop API interface as long as the fee structure is not 100% clearly stated. It is not even possible to estimate the trading capabilities without that information.

Now. When you are on ANXPRO (http://bit.ly/anxprobyt), you can see the fees for each individual order when you select the different options.

Oh dont get me even started on their API, it claims to be "interntional", which means you get a return of everything that is traded no matter if it its EUR, USD or MNT as your currency of choice.

I had the impression that you had already read why that is.

Well, you should do so now, since we (http://http:/bit.ly/anxprobyt) are having a 0% Fee promotion right now, until the start of June.
I'll check it out. In retrospect, it looks like you guys did just launch on the right date. And with all those currencies, you must be capturing some unmet demand in the market. Nice Job!

Here's your answer:

Thank you for raising that. It is a important feature of ANX.

ANX is completely different, from every exchange on the planet.

Other exchanges have separate order books - one order book for BTCEUR, another for BTCUSD. Trades, pricing, depth is all independent.
ANX on the other hand has a sophisticated engine that streams in FX rates in real-time, and blends all FIAT currencies into a single order book.

Orders placed in BTCEUR can match against orders placed in BTCUSD. It's based on a very fair algorithm that converts each existing order into the equivalent price for any incoming order.
USD orders are settled in USD, and EUR in EUR.

Some exchanges have attempted to implement a multi-currency offering by first converting orders into a common currency, which is terrible for the customer as they suffer FX slippage.
In the case of ANX a USD order rests in USD, and a EUR in EUR. If they match, both parties receive their native currency.
So - when you use the two API calls as per your email, you are actually querying against a single order book.

The data is completely transparent - the "primary" flat tells you what is going on.

If a EUR trade matches against a USD trade, the USD and EUR will both be reported in the history call with primary="true".

The volume may appear identical in each of the 11 fiat currencies we support but that is because it is identical; transaction volume could have been executed in any of those 11 fiat currencies we support.  We're the only exchange in the world that offers its customers to execute in their local currency of choice (provided it is one of the 11 currencies we do today).  Customers no longer have to endure poor bank exchange rates and in many cases, they no longer have to rely on expensive wire fees (we now support local banking in Australia, Hong Kong and in Europe). 

By the way, bernard, why are you suddenly having a huge negative attitude towards us? In the past, you were pretty happy with us. If you have any suggestions, please say so.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: MusX on August 19, 2014, 09:16:05 AM
bernard75, you are perfectly correct. I'm already verified but I don't even think to trade / develop API interface as long as the fee structure is not 100% clearly stated. It is not even possible to estimate the trading capabilities without that information.

Now. When you are on ANXPRO (http://bit.ly/anxprobyt), you can see the fees for each individual order when you select the different options.
And this is exactly the problem. You can see the fee for individual order but you can't see the fee structure, that means you are not able to estimate your future trades fees, so you are not able to estimate profits/losses.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 19, 2014, 09:52:19 AM
bernard75, you are perfectly correct. I'm already verified but I don't even think to trade / develop API interface as long as the fee structure is not 100% clearly stated. It is not even possible to estimate the trading capabilities without that information.

Now. When you are on ANXPRO (http://bit.ly/anxprobyt), you can see the fees for each individual order when you select the different options.
And this is exactly the problem. You can see the fee for individual order but you can't see the fee structure, that means you are not able to estimate your future trades fees, so you are not able to estimate profits/losses.
I asked the support about that some days ago. They told me
Quote
We will soon be implemented a tiered fee schedule which will provide scaling incentives depending on volume. For now, if you were to accumulate 100 BTC within a month we would configure you to benefit from zero fees. If you believe you qualify for this please do let me know and I will promptly verify and apply the discount.
zero fees sounds very good. But in this low volume orderbook I can't buy/sell 100 btc...


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 19, 2014, 01:01:13 PM
bernard75, you are perfectly correct. I'm already verified but I don't even think to trade / develop API interface as long as the fee structure is not 100% clearly stated. It is not even possible to estimate the trading capabilities without that information.

Now. When you are on ANXPRO (http://bit.ly/anxprobyt), you can see the fees for each individual order when you select the different options.
And this is exactly the problem. You can see the fee for individual order but you can't see the fee structure, that means you are not able to estimate your future trades fees, so you are not able to estimate profits/losses.
I asked the support about that some days ago. They told me
Quote
We will soon be implemented a tiered fee schedule which will provide scaling incentives depending on volume. For now, if you were to accumulate 100 BTC within a month we would configure you to benefit from zero fees. If you believe you qualify for this please do let me know and I will promptly verify and apply the discount.
zero fees sounds very good. But in this low volume orderbook I can't buy/sell 100 btc...

Yeah... the orderbook is thin, we can't do much about that, except promoting our exchange so that more people use it. This way we get more volume.
However, you can still put in a Limit Order, so that you will only buy/sell the amount of BTC if the price reaches your target.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 19, 2014, 01:05:56 PM
However, you can still put in a Limit Order, so that you will only buy/sell the amount of BTC if the price reaches your target.
that's a problem too.  because of your multicurrency system, you never know, when your order will get filled.
For example I see on bitcoinity the last trades made on your exchange. I trade in €. The price on kraken.com is e.g. 360€. Then I see "wow the last trades on anxbtc were 350€, I can make some arbitrage".   So I log in to my account and I see, I can only buy for 360€.
So I place a limit order at 350€.  Some hours later I see at bitcoinity, that the last trade was 344€.  I take a look at mit limit order, but it is still untouched, because of this mutli currency thing, because it was traded in another curreny and only converted at a fixed rate into the "last trades" list.
That sucks =/


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 19, 2014, 01:13:23 PM
However, you can still put in a Limit Order, so that you will only buy/sell the amount of BTC if the price reaches your target.
that's a problem too.  because of your multicurrency system, you never know, when your order will get filled.
For example I see on bitcoinity the last trades made on your exchange. I trade in €. The price on kraken.com is e.g. 360€. Then I see "wow the last trades on anxbtc were 350€, I can make some arbitrage".   So I log in to my account and I see, I can only buy for 360€.
So I place a limit order at 350€.  Some hours later I see at bitcoinity, that the last trade was 344€.  I take a look at mit limit order, but it is still untouched, because of this mutli currency thing, because it was traded in another curreny and only converted at a fixed rate into the "last trades" list.
That sucks =/

Actually, no, that's not how it works. If someone puts in a sell order in their currency, at the equivalent of 350€, for example, 466.59 USD, your limit order will get filled.
If that's not what you meant, please give me an example of what you meant!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 19, 2014, 01:24:46 PM
Actually, no, that's not how it works. If someone puts in a sell order in their currency, at the equivalent of 350€, for example, 466.59 USD, your limit order will get filled.
If that's not what you meant, please give me an example of what you meant!
it's very complex and it took me some hours to understand your system. But it is like I wrote. In the recent trade list are trades shown at lower rates as my limit order is. That is because the trades made were in USD and matched in USD. Then the numbers are calculated in € and shwon at the recent trades list of €. But the this € number shown is lower/higher than the orders displayed in the € orderbook/my limit order.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 19, 2014, 01:27:26 PM
Actually, no, that's not how it works. If someone puts in a sell order in their currency, at the equivalent of 350€, for example, 466.59 USD, your limit order will get filled.
If that's not what you meant, please give me an example of what you meant!
it's very complex and it took me some hours to understand your system. But it is like I wrote. In the recent trade list are trades shown at lower rates as my limit order is. That is because the trades that were made in USD and matched in USD. Then the numbers are calculated in € and shwon at the recent trades list of €. But the this € number shown is lower/higher than the orders displayed in the € orderbook/my limit order.

So basically, you mean that if you place a limit order of 350€, and someone places an order of 466.59 USD, they won't get matched?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 19, 2014, 01:32:18 PM
So basically, you mean that if you place a limit order of 350€, and someone places an order of 466.59 USD, they won't get matched?
sry, I'm too tired to calculate the exact numbers.  Maybe tomorrow ;)
Fact is, that I placed a limit buy order at 350€ but it get not touched while the recent trades list showed trades lower than 350€.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 22, 2014, 08:22:16 AM
it is a pain to trade on your website =/  
http://www11.pic-upload.de/22.08.14/bfuxpcbtuhy.jpg
you never know, when it is a good time to make orders, if you only look at bitcoinity.  On bitcoinity it looks like there were good trade opportunities, but in fact there are not there. And even though you have this multi currency system, it is very very unlikely, that a USD order matches a € order because of the big spread between the factors.
Therefore it is useless to take a look at bitocinity. Only a look at the orderbook at anxpro can help, to make decisions.


Edit:
I think the problem is the following:
If someone makes a sell order of 500$ you can find this order at 369€ in the € orderbook (factor 1,355 from € to $)
But if someone matches this 500$ order with $, you display this on the last trades made in € with 373,13€ (factor 1,34)
Meanwhile there is a real € buy order at 377€ , wich is only displayed at 499,525$ on the $ orderbook. (factor 1,325).
Of course it would be even worse, if you would display a 369€ for this 500$ match. So I have no real solution for that.
But there should be a better way. Maybe a list with recent trades, where is a note on every trade in which currency they were matched, or something like that.
You need a solution for that.

edit2:
another topic:
is it possible to change the fee charge? I mean I bought these 0,6BTC now, but I only got 0,59....BTC, so 0,6% less. But I want 0,6BTC and pay 0,6% more €.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 22, 2014, 09:53:38 AM
it is a pain to trade on your website =/  
http://www11.pic-upload.de/22.08.14/bfuxpcbtuhy.jpg
you never know, when it is a good time to make orders, if you only look at bitcoinity.  On bitcoinity it looks like there were good trade opportunities, but in fact there are not there. And even though you have this multi currency system, it is very very unlikely, that a USD order matches a € order because of the big spread between the factors.
Therefore it is useless to take a look at bitocinity. Only a look at the orderbook at anxpro can help, to make decisions.


Edit:
I think the problem is the following:
If someone makes a sell order of 500$ you can find this order at 369€ in the € orderbook (factor 1,355 from € to $)
But if someone matches this 500$ order with $, you display this on the last trades made in € with 373,13€ (factor 1,34)
Meanwhile there is a real € buy order at 377€ , wich is only displayed at 499,525$ on the $ orderbook. (factor 1,325).
Of course it would be even worse, if you would display a 369€ for this 500$ match. So I have no real solution for that.
But there should be a better way. Maybe a list with recent trades, where is a note on every trade in which currency they were matched, or something like that.
You need a solution for that.

edit2:
another topic:
is it possible to change the fee charge? I mean I bought these 0,6BTC now, but I only got 0,59....BTC, so 0,6% less. But I want 0,6BTC and pay 0,6% more €.

What you are speaking of isn't a bug, its because we have a very low volume compared to other exchanges such as BitStamp.
About the fee, you can simply "buy" 0.606 BTC.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: MusX on August 22, 2014, 10:32:43 AM
What you are speaking of isn't a bug, its because we have a very low volume compared to other exchanges such as BitStamp.
About the fee, you can simply "buy" 0.606 BTC.
I believe you should rethink such design approach if you want to catch some real market share.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 22, 2014, 11:50:40 AM
What you are speaking of isn't a bug, its because we have a very low volume compared to other exchanges such as BitStamp.
About the fee, you can simply "buy" 0.606 BTC.
I never said it is a bug. It is just a pain, if you look at the recent trades, but you have no clue if you will get bitcoins for the price shown there.
That's why you have to do something to make it easier. The best thing I can imagine at the moment is a optional recent trade list with just € to € trades. (the same for all other currencies). This list would be not complete in case of low volume currencies of course. But in case of currencies with no large spread < 10€ to 20€ , it would be very helpful.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 22, 2014, 12:39:27 PM
What you are speaking of isn't a bug, its because we have a very low volume compared to other exchanges such as BitStamp.
About the fee, you can simply "buy" 0.606 BTC.
I never said it is a bug. It is just a pain, if you look at the recent trades, but you have no clue if you will get bitcoins for the price shown there.
That's why you have to do something to make it easier. The best thing I can imagine at the moment is a optional recent trade list with just € to € trades. (the same for all other currencies). This list would be not complete in case of low volume currencies of course. But in case of currencies with no large spread < 10€ to 20€ , it would be very helpful.

Yes, thank you for your suggestion. Instead of that, we might use an average for the higher buy order and the lowest sell order for the latest price and the API, but I can't guarantee anything.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 22, 2014, 04:37:37 PM
your orderbook is not up to date.
Every time I click on "trade" it shows a old orderbook for around 10 seconds. Then it's the correct orderbook. But when I click again on "trade" (make a new tab) it is the old orderbook for around 10 or more seconds again.
http://www11.pic-upload.de/22.08.14/u9xvt2muot.jpg

same with your orderbook shown at your home page without the log in. But this one does not update, it's just wrong.

Edit:
what you would do, if I had a arbitrage bot on your website?  This bot would make buy orders for 387,59€ all the time and sell bitcoins at another exchange. So the result would be the bot would sell all my bitcoins on the other exchange, but buy not a single bitcoin at your exchange, because the orderbook is wrong.
Would you cover my losses? I don't think so...


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 23, 2014, 04:56:52 PM
your orderbook is not up to date.
Every time I click on "trade" it shows a old orderbook for around 10 seconds. Then it's the correct orderbook. But when I click again on "trade" (make a new tab) it is the old orderbook for around 10 or more seconds again.
http://www11.pic-upload.de/22.08.14/u9xvt2muot.jpg

same with your orderbook shown at your home page without the log in. But this one does not update, it's just wrong.

Edit:
what you would do, if I had a arbitrage bot on your website?  This bot would make buy orders for 387,59€ all the time and sell bitcoins at another exchange. So the result would be the bot would sell all my bitcoins on the other exchange, but buy not a single bitcoin at your exchange, because the orderbook is wrong.
Would you cover my losses? I don't think so...

For the first part, it does sound like a bug, so I can't do much about it, since I'm not a dev. Please email support@anxpro.com about that, they can help you.

For your edit, that wouldn't be an issue, because that is done via the API, which is instant, and the issue seems to be with the display engine. However, we won't cover anything if something goes wrong.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on August 23, 2014, 05:02:07 PM
However, we won't cover anything if something goes wrong.
Thanks for clarifng that.  :o ROFL



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Benjig on August 23, 2014, 07:44:51 PM
your orderbook is not up to date.
Every time I click on "trade" it shows a old orderbook for around 10 seconds. Then it's the correct orderbook. But when I click again on "trade" (make a new tab) it is the old orderbook for around 10 or more seconds again.
http://www11.pic-upload.de/22.08.14/u9xvt2muot.jpg

same with your orderbook shown at your home page without the log in. But this one does not update, it's just wrong.

Edit:
what you would do, if I had a arbitrage bot on your website?  This bot would make buy orders for 387,59€ all the time and sell bitcoins at another exchange. So the result would be the bot would sell all my bitcoins on the other exchange, but buy not a single bitcoin at your exchange, because the orderbook is wrong.
Would you cover my losses? I don't think so...

Well this seems to be a lag/delay from the network.. dev team was already contacted about this.
thankyou.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on August 25, 2014, 12:29:40 PM
Its nice site. Can you implement an option to import a private key? :)

~~MZ~~


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on August 25, 2014, 12:38:38 PM
Its nice site. Can you implement an option to import a private key? :)~~MZ~~

I second that! I'd like to have all my e-mail communication with ANX encrytped with my OpenPGP key.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on August 25, 2014, 12:45:16 PM
Its nice site. Can you implement an option to import a private key? :)~~MZ~~

I second that! I'd like to have all my e-mail communication with ANX encrytped with my OpenPGP key.

I don't think it will be implemented. I couldn't find any website which has that option. ::) Do you know any? :)

~~MZ~~


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on August 25, 2014, 12:49:07 PM
I second that! I'd like to have all my e-mail communication with ANX encrytped with my OpenPGP key.
I don't think it will be implemented. I couldn't find any website which has that option. ::) Do you know any? :)~~MZ~~

Indeed I do, Kraken and Bitcoin.de are both supporting that feature.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 25, 2014, 12:49:22 PM
Its nice site. Can you implement an option to import a private key? :)

~~MZ~~

Import a private key for what? For depositing?
I see many flaws to that.
Its nice site. Can you implement an option to import a private key? :)~~MZ~~

I second that! I'd like to have all my e-mail communication with ANX encrytped with my OpenPGP key.

Umm... May I ask why you need this feature?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on August 25, 2014, 12:53:43 PM
I second that! I'd like to have all my e-mail communication with ANX encrytped with my OpenPGP key.
Umm... May I ask why you need this feature?

Because I like to use OpenPGP encryption for e-mails whenever possible. Unencrypted e-mails are like postcards, everybody in between can read, store and analyze them. Big Brother (NSA and the like) is always watching, and I don't like that!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 26, 2014, 06:42:44 AM
I second that! I'd like to have all my e-mail communication with ANX encrytped with my OpenPGP key.
Umm... May I ask why you need this feature?

Because I like to use OpenPGP encryption for e-mails whenever possible. Unencrypted e-mails are like postcards, everybody in between can read, store and analyze them. Big Brother (NSA and the like) is always watching, and I don't like that!

A bit unsure of what you're talking about, to be honest. Do you mean that you will sign all of your messages, and that we should verify them?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on August 26, 2014, 08:00:01 AM
A bit unsure of what you're talking about, to be honest. Do you mean that you will sign all of your messages, and that we should verify them?

You should encrypt all outgoing e-mails to me using my public OpenPGP key. As said, Kraken and Bitcoin.de are supporting this, and all I needed to do was inserting my public key in the account settings.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 27, 2014, 09:47:04 PM
A bit unsure of what you're talking about, to be honest. Do you mean that you will sign all of your messages, and that we should verify them?

You should encrypt all outgoing e-mails to me using my public OpenPGP key. As said, Kraken and Bitcoin.de are supporting this, and all I needed to do was inserting my public key in the account settings.

Thank you for your suggestion. We will take this into account and we will consider implementing it in the future.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on August 27, 2014, 10:15:42 PM
Having been referred to this project by a friend I can say I'm particularly impressed by the accessibility of this trading platform. Had no problems whatsoever and support resolved a problem with withdrawals (which was entirely my mistake) very quickly...

@OP can you confirm whether you'll be introducing some new features soon?

Thanks!

Yes, we have many features planned, such as other currencies, and additional features for our Debit Card.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: cozytrade on September 02, 2014, 05:08:55 PM

Where can we obtain the fee schedule ???

- How much do you mean by "High Volume". There should be definite guideline such as 100 BTC per recent 30 days.
- What about "Middle Volume" traders?
- I thought taker/market order starts from 0.6 % and maker starts from 0.3%. Is it right understanding?
  Confusing point is that whichever taker or maker, fee indicates 0.3% as far as it is limit order.
- How can I obtain the estimated fee from API ?

Is there any reason you cannot disclose detailed fee table ???



Thats what i see:
http://i.imgur.com/tPUK9m0.png
And you should know that in reality its not even close to that.

For regular users, orders are from 0.30%-0.60%. For high volume traders, we can offer them fees as low as 0.05%.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 02, 2014, 05:53:37 PM

Where can we obtain the fee schedule ???

- How much do you mean by "High Volume". There should be definite guideline such as 100 BTC per recent 30 days.
- What about "Middle Volume" traders?
- I thought taker/market order starts from 0.6 % and maker starts from 0.3%. Is it right understanding?
  Confusing point is that whichever taker or maker, fee indicates 0.3% as far as it is limit order.
- How can I obtain the estimated fee from API ?

Is there any reason you cannot disclose detailed fee table ???



Thats what i see:
http://i.imgur.com/tPUK9m0.png
And you should know that in reality its not even close to that.

For regular users, orders are from 0.30%-0.60%. For high volume traders, we can offer them fees as low as 0.05%.

1) I can't tell you that, things are sorted on a case by case basis. Please email support@anxpro.com for that.
2) Refer to 1)
3) I'm not sure what you mean by that, but a market order has a 0.60% fee, regardless of buy and sell. Limit orders are always 0.30%, for both buy and sell.
4) You can't.

Fee structure is being calculated and made right now.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on September 02, 2014, 07:59:32 PM

Where can we obtain the fee schedule ???

- How much do you mean by "High Volume". There should be definite guideline such as 100 BTC per recent 30 days.
- What about "Middle Volume" traders?
- I thought taker/market order starts from 0.6 % and maker starts from 0.3%. Is it right understanding?
  Confusing point is that whichever taker or maker, fee indicates 0.3% as far as it is limit order.
- How can I obtain the estimated fee from API ?

Is there any reason you cannot disclose detailed fee table ???

the support told me it is 100btc volume in 30 days. Don't know if it is different for every customer, can't imagine why.
And they are working on a fee structure, but it could take some month.
The support said:
Quote
That’s correct. Should you throughout any rolling one month period amount 100 BTC in trades, we will remove fees going forward. Fees incurred up until that point will not be refunded. If you continue to trade 100 BTC in the rolling 30 day period, you will remain on zero fees. As Patrick mentioned, we will be implementing tiered fees in the future so this offer will not last indefinitely however it is very likely that you will remain on this program for the next few months.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 02, 2014, 08:25:00 PM

Where can we obtain the fee schedule ???

- How much do you mean by "High Volume". There should be definite guideline such as 100 BTC per recent 30 days.
- What about "Middle Volume" traders?
- I thought taker/market order starts from 0.6 % and maker starts from 0.3%. Is it right understanding?
  Confusing point is that whichever taker or maker, fee indicates 0.3% as far as it is limit order.
- How can I obtain the estimated fee from API ?

Is there any reason you cannot disclose detailed fee table ???

the support told me it is 100btc volume in 30 days. Don't know if it is different for every customer, can't imagine why.
And they are working on a fee structure, but it could take some month.
The support said:
Quote
That’s correct. Should you throughout any rolling one month period amount 100 BTC in trades, we will remove fees going forward. Fees incurred up until that point will not be refunded. If you continue to trade 100 BTC in the rolling 30 day period, you will remain on zero fees. As Patrick mentioned, we will be implementing tiered fees in the future so this offer will not last indefinitely however it is very likely that you will remain on this program for the next few months.

Yeah, that should be it.
We, ANXPRO (http://bit.ly/anxprobyt), have to take a lot into account, such as salaries, and other expenses. We then need to calculate the fee tiers to see how much we would earn, in order to cover these expenses.
It isn't as simple as 1 + 1, and it will take some time for us to work everything out.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: cozytrade on September 03, 2014, 11:40:51 AM


Thank you.

3) I'm not sure what you mean by that, but a market order has a 0.60% fee, regardless of buy and sell. Limit orders are always 0.30%, for both buy

What if your limit price is equal to or above the ask to buy, or below the bid to sell just when you placed?

0.6 % ? 0.3 %? I guess it is 0.6% and does not depend on limit/market but maker/taker doesn't it?


Will be confused once the volume discount is applied.

Quote
ANXPRO (http://bit.ly/anxprobyt), have to take a lot into account, such as salaries, and other expenses.

I don't push you to decrease the fee, just like to have transparent fee scheme. That's it  ;)




Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 03, 2014, 03:44:29 PM


Thank you.

3) I'm not sure what you mean by that, but a market order has a 0.60% fee, regardless of buy and sell. Limit orders are always 0.30%, for both buy

What if your limit price is equal to or above the ask to buy, or below the bid to sell just when you placed?

0.6 % ? 0.3 %? I guess it is 0.6% and does not depend on limit/market but maker/taker doesn't it?


Will be confused once the volume discount is applied.

Quote
ANXPRO (http://bit.ly/anxprobyt), have to take a lot into account, such as salaries, and other expenses.

I don't push you to decrease the fee, just like to have transparent fee scheme. That's it  ;)

1) Actually, it counts as a Limit Order, so it would be 0.3%.
2) For the volume discount, you'd have to read the above posts and email support@anxpro.com if you want it.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: cozytrade on September 05, 2014, 03:22:24 PM
What if your limit price is equal to or above the ask to buy, or below the bid to sell just when you placed?

0.6 % ? 0.3 %? I guess it is 0.6% and does not depend on limit/market but maker/taker doesn't it?

1) Actually, it counts as a Limit Order, so it would be 0.3%.

Oh is it? Then if you'd like to place a market order, placing in-the-money limit price, such as 999.99USD limit price for buy or  1.0 USD for sell is better than market order, right?

Is it applicable to API order too or from screen only? I reviewed my history and notice several orders have been charged 0.6 % even though I only placed limit order.

If API has different fee rule, please let us know.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 05, 2014, 04:28:55 PM
What if your limit price is equal to or above the ask to buy, or below the bid to sell just when you placed?

0.6 % ? 0.3 %? I guess it is 0.6% and does not depend on limit/market but maker/taker doesn't it?

1) Actually, it counts as a Limit Order, so it would be 0.3%.

Oh is it? Then if you'd like to place a market order, placing in-the-money limit price, such as 999.99USD limit price for buy or  1.0 USD for sell is better than market order, right?

Is it applicable to API order too or from screen only? I reviewed my history and notice several orders have been charged 0.6 % even though I only placed limit order.

If API has different fee rule, please let us know.

Actually, yeah, since I tried it, and it works for me when placing a Limit Order at Market Price.
As far as I know, applicable to API too. If your Limit Order got charged 0.6%, please give me a screenshot.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: cozytrade on September 06, 2014, 10:56:17 AM
What if your limit price is equal to or above the ask to buy, or below the bid to sell just when you placed?

0.6 % ? 0.3 %? I guess it is 0.6% and does not depend on limit/market but maker/taker doesn't it?

1) Actually, it counts as a Limit Order, so it would be 0.3%.

Oh is it? Then if you'd like to place a market order, placing in-the-money limit price, such as 999.99USD limit price for buy or  1.0 USD for sell is better than market order, right?

Is it applicable to API order too or from screen only? I reviewed my history and notice several orders have been charged 0.6 % even though I only placed limit order.

If API has different fee rule, please let us know.

Actually, yeah, since I tried it, and it works for me when placing a Limit Order at Market Price.
As far as I know, applicable to API too. If your Limit Order got charged 0.6%, please give me a screenshot.

I reconfirmed I was charged 0.6 % for API limit trade several times at least on Sept 2, though it might have been in the money trade. Although I'm ready to send the screenshot and account information via PM, but wait  ::), could you identify you again?  Yes I know you are trustworthy "ANXBTC Trusted Forum Manager" and very helpful. But not official support, are you?

- Is your comment considered as official from ANX? i.e, should I ask for ANX official support with your quote?
- Can you escalate my question to the official team and make adjustment to my account if applicable?
- Why do you promote PRIMEDICE in your signature with ANXBTC Trusted Forum Manager title side by side?

Anyway, as you say " as far as I know" and I reconfirmed I was charged, I tested myself now for order from website, too.
...

Now I notice I was charged 0.6% for the LIMIT ORDER as a taker (buy limit price is equals to ask) from SCREEN, even though the fee rate on the screen indicates 0.3%  >:( >:( >:(

You say "since I tried it" but do you reconfirm with the transaction report with csv? If you just see on the screen fee rate indication, it is not the actual charge.

So my conclusion is the current behaviour is as same as my assumption and
0.6 % for market trade or limit trade as a taker
0.3 % for limit trade as a maker
It is applicable both for API and Website.  Is this correct? (I'm just asking to clarify) ;)

Can anyone deny my experiments?

Please forgive me I'm not against your support but, once again, ANX should clarify this fee schedule and disclose with transparency. :(

Best,


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 06, 2014, 06:38:45 PM
What if your limit price is equal to or above the ask to buy, or below the bid to sell just when you placed?

0.6 % ? 0.3 %? I guess it is 0.6% and does not depend on limit/market but maker/taker doesn't it?

1) Actually, it counts as a Limit Order, so it would be 0.3%.

Oh is it? Then if you'd like to place a market order, placing in-the-money limit price, such as 999.99USD limit price for buy or  1.0 USD for sell is better than market order, right?

Is it applicable to API order too or from screen only? I reviewed my history and notice several orders have been charged 0.6 % even though I only placed limit order.

If API has different fee rule, please let us know.

Actually, yeah, since I tried it, and it works for me when placing a Limit Order at Market Price.
As far as I know, applicable to API too. If your Limit Order got charged 0.6%, please give me a screenshot.

I reconfirmed I was charged 0.6 % for API limit trade several times at least on Sept 2, though it might have been in the money trade. Although I'm ready to send the screenshot and account information via PM, but wait  ::), could you identify you again?  Yes I know you are trustworthy "ANXBTC Trusted Forum Manager" and very helpful. But not official support, are you?

- Is your comment considered as official from ANX? i.e, should I ask for ANX official support with your quote?
- Can you escalate my question to the official team and make adjustment to my account if applicable?
- Why do you promote PRIMEDICE in your signature with ANXBTC Trusted Forum Manager title side by side?

Anyway, as you say " as far as I know" and I reconfirmed I was charged, I tested myself now for order from website, too.
...

Now I notice I was charged 0.6% for the LIMIT ORDER as a taker (buy limit price is equals to ask) from SCREEN, even though the fee rate on the screen indicates 0.3%  >:( >:( >:(

You say "since I tried it" but do you reconfirm with the transaction report with csv? If you just see on the screen fee rate indication, it is not the actual charge.

So my conclusion is the current behaviour is as same as my assumption and
0.6 % for market trade or limit trade as a taker
0.3 % for limit trade as a maker
It is applicable both for API and Website.  Is this correct? (I'm just asking to clarify) ;)

Can anyone deny my experiments?

Please forgive me I'm not against your support but, once again, ANX should clarify this fee schedule and disclose with transparency. :(

Best,

First of all, sorry, we're working on the fee schedule and will release it ASAP :/.
And I sort of am a support that is on Bitcointalk and Reddit, and I am employed by ANX directly, so yeah, I am a support, I guess.
You'd have to reference this thread and email support@anxpro.com, since I don't have access to all the tools to help you, and the questions I answer are official responses, although there might be changes.
I am employed by ANXPRO, and I am on Stunna's PrimeDice Signature Campaign. The 2 businesses don't compete with each other, so there isn't any conflict with that.
Again, please email support@anxpro.com with this weird problem. I can't do much except escalate this for you on my side, but you should also open a ticket just in case. What's you ANXPRO email? PM it to me, then I can escalate it.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on September 09, 2014, 09:28:10 PM
ANX review:

ANX Customer Support: From my experience, they are very friendly and responsive. I had quite a lot of questions before ordering the Debit Card and always received an friendly (and constructive) answer within 24 hours.

ANX Website: Well takes quite a bit of getting used to (at least for me), once you understand that ANXBTC.com, ANXPRO.com and anxinternational.com are all connected its quite easy to use.

ANX Trading experience: Overall the liquidity is rather good, trade engine is smooth and instant, Fees are OK but not that good (0.3% limit order, 0.6% market order), only bad thing is (IMO) that there is no way to see the exchanges trade history (personal history only is visible)

ANX DebitCard: It delivers what they promise, nothing more nothing less. If you are OK with the rather high fees (but that is quite normal with credit/debit cards) and the initial cost of ordering, then its a great thing. Personally though I find that ANX should be more open with the fees (as well as that there is a 3000$ annual limit ), that could be a bad surprise for those that did not do proper searching before ordering.


My experience with ANX and the Debit Card:

First of, over all I am very satisfied with ANX.
I opened an account at ANX and submitted my verification documents. Next day already I received an e-mail that my verification was excepted and that an validation code has been send via traditional post service to the address I submitted for verification. <<< Note: The account is not yet verified before you receive that code.
Even though I had not yet received the verification code I could already order the Debit card, which I did. As I live in South America and the Card is sent from Hong Kong, it took 3 weeks until I received it. Funny thing is, the verification code was sent from Brasil (neighboring country from where I live) but had not yet arrived when I received the Card.
I then sent ANX support a email with a picture of the card and the Letter and asked them to manually verified my account, which they agreed to and immediately verified my account.

Loading the card took an additional two business days, so its not instant as I had hoped for, but two business days isn't to bad.

Next day, after receiving confirmation that the card had been loaded, I made a test withdraw at a ATM and it worked flawless, no problem at all.







Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on September 10, 2014, 05:02:04 PM
when you will enable SEPA again?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 11, 2014, 04:36:22 PM
when you will enable SEPA again?

I'm sorry about that. I'd also like it to be enabled again, but unfortunately, due to some reasons I can't disclose, it has been disabled, alongside direct Australian Banking. It might be removed altogether, but I hope not, and we are discussing this.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on September 11, 2014, 05:02:31 PM
when you will enable SEPA again?

I'm sorry about that. I'd also like it to be enabled again, but unfortunately, due to some reasons I can't disclose, it has been disabled, alongside direct Australian Banking. It might be removed altogether, but I hope not, and we are discussing this.
how about okpay as a alternativ payment method?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 11, 2014, 05:07:29 PM
when you will enable SEPA again?

I'm sorry about that. I'd also like it to be enabled again, but unfortunately, due to some reasons I can't disclose, it has been disabled, alongside direct Australian Banking. It might be removed altogether, but I hope not, and we are discussing this.
how about okpay as a alternativ payment method?

Nice idea, we'll have a look into that.
ANXPRO (http://bit.ly/anxprobyt) supports EgoPay as an alternative payment method.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on September 11, 2014, 05:58:54 PM
Sorry, but SEPA is a must if you want any Europeans to participate.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 11, 2014, 06:27:28 PM
Sorry, but SEPA is a must if you want any Europeans to participate.

Yeah, we understand that. We are trying to keep as many payment methods up as possible, but some circumstances are just out of our control.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on September 11, 2014, 06:42:57 PM
Sorry, but SEPA is a must if you want any Europeans to participate.

Yeah, we understand that. We are trying to keep as many payment methods up as possible, but some circumstances are just out of our control.

Interestingly you already had it, so what's changed? All it takes is a bank account within the SEPA area, others (like Kraken) can do it as well.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 11, 2014, 07:07:44 PM
Sorry, but SEPA is a must if you want any Europeans to participate.

Yeah, we understand that. We are trying to keep as many payment methods up as possible, but some circumstances are just out of our control.

Interestingly you already had it, so what's changed? All it takes is a bank account within the SEPA area, others (like Kraken) can do it as well.

Again, we are having problems that we cannot disclose, which may lead to the removal of this feature.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on September 11, 2014, 09:01:10 PM
Sorry, but SEPA is a must if you want any Europeans to participate.

Yeah, we understand that. We are trying to keep as many payment methods up as possible, but some circumstances are just out of our control.

Interestingly you already had it, so what's changed? All it takes is a bank account within the SEPA area, others (like Kraken) can do it as well.
obviously their bank closed their accounts and now they have to find a new.

you could try the german Fidor bank, the bank Kraken uses. (kraken had also alot of problems to find a banking partner.)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: moni3z on September 12, 2014, 12:50:08 AM
Sorry, but SEPA is a must if you want any Europeans to participate.

Yeah, we understand that. We are trying to keep as many payment methods up as possible, but some circumstances are just out of our control.

Interestingly you already had it, so what's changed? All it takes is a bank account within the SEPA area, others (like Kraken) can do it as well.

Banks don't like SEPA. They will drop you the moment you start sending/receiving a lot of transfers because it's more hassle than it's worth, they don't make any money off you. It takes a while to find the right bank who will actually do it which also means you need to keep substantial capital at that bank too so they make some money from you somehow. There's also a high risk of fraud with exchanging crypto currencies so nobody wants to touch it. The secret is to sell a voucher that can later be added to the exchange, not directly allow loading of the exchange. These vouchers can then be traded around p2p and you don't need nearly as many SEPA transfers since most of your money stays put while p2p trades go on switching account balances with each other.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: verloren on September 12, 2014, 01:20:10 AM
ANXPro is down?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on September 12, 2014, 07:04:21 AM
ANXPro is down?

ANXPRO (http://bit.ly/anxprobyt) is currently under a DDoS attack, we're working to solve this problem.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bitcointradebots.com on October 08, 2014, 10:44:42 PM
Down again?

"Can't connect to server"


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on October 09, 2014, 12:37:16 PM
BTW What happened to the 1 LTC from the account verification promotion, which was destined to be credited in September?

I had my account verified during that promotion and still haven't got credited that one Litecoin.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 09, 2014, 03:17:40 PM
BTW What happened to the 1 LTC from the account verification promotion, which was destined to be credited in September?

I had my account verified during that promotion and still haven't got credited that one Litecoin.

Hi Master One,
Please send a support ticket to support@anxpro.com to resolve this problem. I'm terribly sorry about that.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Master One on October 10, 2014, 04:36:20 AM
BTW What happened to the 1 LTC from the account verification promotion, which was destined to be credited in September? I had my account verified during that promotion and still haven't got credited that one Litecoin.
Please send a support ticket to support@anxpro.com to resolve this problem. I'm terribly sorry about that.

Feedback from support:

Quote
Unfortunately you have not signed for our Litecoin campaign, as stated on http://litecoin.anxpro.com/
This is the reason why you might not be able to receive the rewards.

I just took a look at that page, I don't recall that form for entering name and e-mail address being there when I visited that page in August, I thought it's enough to just sign up and have my account verified for taking part in that promotion. :(


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bitcointradebots.com on October 23, 2014, 05:36:56 PM
Are there issues with EUR withdrawals currently?

I'm getting insufficient funds on wire transfer even though I do have the funds in EUR in my account.

This is obviously concerning.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: crazyivan on October 29, 2014, 06:28:23 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 29, 2014, 06:54:31 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: crazyivan on October 29, 2014, 08:01:40 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 29, 2014, 09:41:57 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: crazyivan on October 29, 2014, 09:53:18 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.

Do you plan to raise this limit any time soon?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 29, 2014, 10:34:47 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.

Do you plan to raise this limit any time soon?

Yes, we are planning some really awesome new things. I can't say much, but you guys will be quite surprised.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: crazyivan on October 30, 2014, 05:46:33 AM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.

Do you plan to raise this limit any time soon?

Yes, we are planning some really awesome new things. I can't say much, but you guys will be quite surprised.

What about you fee, how much the card costs and what about withdrawal fee?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: HerrAndreas on October 30, 2014, 10:45:43 AM
I know hopes are slim, but are there any news regarding SEPA?

As another user mentioned before, FIDOR Bank in Germany might be a suitable partner as it already processes kraken.com´s banking and is also behind bitcoin.de. There is also a youtube video out there with Andrey Savchenko of the Ullus Corp/Hit Technologies/hitbtc.com conglomorate saying he plans to move their banking to Fidor (https://www.youtube.com/watch?v=cIyxBjUjXWk) (if that means anything).

As soon as you have sepa re-enabled you can count me in as a regular p(l)ayer on your exchange too.

HerrAndreas.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 30, 2014, 03:41:39 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.

Do you plan to raise this limit any time soon?

Yes, we are planning some really awesome new things. I can't say much, but you guys will be quite surprised.

What about you fee, how much the card costs and what about withdrawal fee?

The details can be found here:
https://anxbtc.com/pages/#/card-compare

If you have any other questions, please ask.

I know hopes are slim, but are there any news regarding SEPA?

As another user mentioned before, FIDOR Bank in Germany might be a suitable partner as it already processes kraken.com´s banking and is also behind bitcoin.de. There is also a youtube video out there with Andrey Savchenko of the Ullus Corp/Hit Technologies/hitbtc.com conglomorate saying he plans to move their banking to Fidor (https://www.youtube.com/watch?v=cIyxBjUjXWk) (if that means anything).

As soon as you have sepa re-enabled you can count me in as a regular p(l)ayer on your exchange too.

HerrAndreas.

Yes, we are actively trying to remedy this situation. We'll keep you guys posted if we get SEPA up again.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: crazyivan on October 30, 2014, 06:03:21 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.

Do you plan to raise this limit any time soon?

Yes, we are planning some really awesome new things. I can't say much, but you guys will be quite surprised.

What about you fee, how much the card costs and what about withdrawal fee?

The details can be found here:
https://anxbtc.com/pages/#/card-compare

If you have any other questions, please ask.

I know hopes are slim, but are there any news regarding SEPA?

As another user mentioned before, FIDOR Bank in Germany might be a suitable partner as it already processes kraken.com´s banking and is also behind bitcoin.de. There is also a youtube video out there with Andrey Savchenko of the Ullus Corp/Hit Technologies/hitbtc.com conglomorate saying he plans to move their banking to Fidor (https://www.youtube.com/watch?v=cIyxBjUjXWk) (if that means anything).

As soon as you have sepa re-enabled you can count me in as a regular p(l)ayer on your exchange too.

HerrAndreas.

Yes, we are actively trying to remedy this situation. We'll keep you guys posted if we get SEPA up again.

Hey, I see you have offered this new and improved card with 50k limit. What is the fee for issuing this card, I was not able to find this on your website.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 30, 2014, 09:15:16 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.

Do you plan to raise this limit any time soon?

Yes, we are planning some really awesome new things. I can't say much, but you guys will be quite surprised.

What about you fee, how much the card costs and what about withdrawal fee?

The details can be found here:
https://anxbtc.com/pages/#/card-compare

If you have any other questions, please ask.

I know hopes are slim, but are there any news regarding SEPA?

As another user mentioned before, FIDOR Bank in Germany might be a suitable partner as it already processes kraken.com´s banking and is also behind bitcoin.de. There is also a youtube video out there with Andrey Savchenko of the Ullus Corp/Hit Technologies/hitbtc.com conglomorate saying he plans to move their banking to Fidor (https://www.youtube.com/watch?v=cIyxBjUjXWk) (if that means anything).

As soon as you have sepa re-enabled you can count me in as a regular p(l)ayer on your exchange too.

HerrAndreas.

Yes, we are actively trying to remedy this situation. We'll keep you guys posted if we get SEPA up again.

Hey, I see you have offered this new and improved card with 50k limit. What is the fee for issuing this card, I was not able to find this on your website.

The current cost for this card is 0.12BTC. Standard Mail is an additional 0.04BTC.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: crazyivan on October 30, 2014, 09:35:23 PM
Anyone using this card, do these guys deliver what they promise to deliver? Also, is there a monthly limit on using the card?

Yes, we do deliver what we promise, you can search around reddit and this forum for reviews.
The card has a total limit of $3000. That means that if you have spent a total of $3000 with the card, you will have to buy a new card.

Only 3k? What does it mean, I would have to order a completely new card, it is like a prepaid phone card?

Basically, once you have deposited $3000 on the card and used the $3000, you will have to order another card.
Not like prepaid phone cards. You can still topup/deposit money onto the card if you haven't reached the limit, but once you have, you will have to order a new card.

Do you plan to raise this limit any time soon?

Yes, we are planning some really awesome new things. I can't say much, but you guys will be quite surprised.

What about you fee, how much the card costs and what about withdrawal fee?

The details can be found here:
https://anxbtc.com/pages/#/card-compare

If you have any other questions, please ask.

I know hopes are slim, but are there any news regarding SEPA?

As another user mentioned before, FIDOR Bank in Germany might be a suitable partner as it already processes kraken.com´s banking and is also behind bitcoin.de. There is also a youtube video out there with Andrey Savchenko of the Ullus Corp/Hit Technologies/hitbtc.com conglomorate saying he plans to move their banking to Fidor (https://www.youtube.com/watch?v=cIyxBjUjXWk) (if that means anything).

As soon as you have sepa re-enabled you can count me in as a regular p(l)ayer on your exchange too.

HerrAndreas.

Yes, we are actively trying to remedy this situation. We'll keep you guys posted if we get SEPA up again.

Hey, I see you have offered this new and improved card with 50k limit. What is the fee for issuing this card, I was not able to find this on your website.

The current cost for this card is 0.12BTC. Standard Mail is an additional 0.04BTC.

That seems reasonable, I think I ll give it a try. Is there a list of supported countries?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 31, 2014, 01:05:35 PM
That seems reasonable, I think I ll give it a try. Is there a list of supported countries?

Our cards ship/work worldwide, except for Mainland China, so I think you're fine.
Please sign up at ANXPRO (http://bit.ly/anxprobyt), verify your account, and then order a card!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 31, 2014, 04:45:24 PM
https://static1.mailerlite.com/data/builder/169557/20141031151533100_640_212_1_0.png
ANX Service Update Oct 2014: New Debit Card Offerings, Mobile App Feature Additions, Stellar Relaunch


1. ANX New Debit Card Offerings

We are excited to announce our new ANX Debit Card Offerings. The new ANX Debit Cards- ANX Plus and ANX Premium are of higher quality, offer significantly higher limits and faster loading times with NO LOADING FEES, allowing you to enjoy greater spending power, greater flexibility, and more convenience than before! In stock and available to ship now!

To find out more about the card features and parameters, please click here (https://anxbtc.com/pages/#/card-compare).
https://static3.mailerlite.com/data/builder/169557/20141031151801466_540_302_1_0.png (https://anxbtc.com/pages/#/card)



​2. ANX Vault for iOS and Android - New Added Features

World Markets

Introducing the World Markets feature on ANX Vault allowing you to receive real time market data from the world's most popular Bitcoin exchanges. The information is accessible to everyone and does not require an ANX account.
https://static3.mailerlite.com/data/builder/169557/20141031170112912_300_551_1_0.png

Debit Card Order and Recharge

You can now order and recharge debit cards using your ANX Vault Mobile App. Simply choose your preferred debit card and delivery option to place your order. To add funds, enter your desired recharge amount in Bitcoin and it will be transferred directly to your debit card.

Available on both iOS and Android versions.
https://static3.mailerlite.com/data/builder/169557/20141031170236886_300_561_1_0.png

​3. Stellar Deposit and Trading Services Restored on ANXPRO

ANXPRO (http://goo.gl/U9byuy) has reinstated all Stellar (STR) services, including STR deposits, STR/BTC trading, and STR withdrawals as numerous improvements have been recently implemented by the Stellar team and the reliability issues of the Stellar network have been remedied.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on October 31, 2014, 05:43:41 PM
Oh shit, im waiting for the complaints again.
How is the mBank card gong btw? :D
(I know you have no idea, you just work for them)

Hi Bernard!
The regular cards are currently out of stock, and we don't know when they will be back in stock.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on November 03, 2014, 12:01:07 PM
Bernard, so far I am a happy customer of ANX and its debit Card, no complains from me ;)

@byt411:

Question, I am 99% sure that I was able to see the current balance of my Debit card (as well as transactions) on your website. Now when I was looking for that, I couldn't find it. Am I just to stupid/blind...or have you guys removed it? If its removed, will you be re-enabling it soon?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on November 03, 2014, 04:35:01 PM
Bernard, so far I am a happy customer of ANX and its debit Card, no complains from me ;)

@byt411:

Question, I am 99% sure that I was able to see the current balance of my Debit card (as well as transactions) on your website. Now when I was looking for that, I couldn't find it. Am I just to stupid/blind...or have you guys removed it? If its removed, will you be re-enabling it soon?

I'm sorry about that. I think that functions should still be working, but i'll check. I'll get back to you.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on November 03, 2014, 04:46:35 PM
Bernard, so far I am a happy customer of ANX and its debit Card, no complains from me ;)

I and most people know that:
https://bitcointalk.org/index.php?topic=685581.100

The thread makes an interesting read btw.
I wonder why its not pushed every 2h like this one...


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on November 03, 2014, 07:55:45 PM
Bernard, so far I am a happy customer of ANX and its debit Card, no complains from me ;)

I and most people know that:
https://bitcointalk.org/index.php?topic=685581.100

The thread makes an interesting read btw.
I wonder why its not pushed every 2h like this one...

Oh, haha. Well then you already know my thoghts about ANX (and it's Card) ;D

What do you mean by "pushed every 2h"?

@byt411: Thanks :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on November 03, 2014, 08:00:11 PM
exactly that.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on November 05, 2014, 09:26:30 AM
Bernard, so far I am a happy customer of ANX and its debit Card, no complains from me ;)

@byt411:

Question, I am 99% sure that I was able to see the current balance of my Debit card (as well as transactions) on your website. Now when I was looking for that, I couldn't find it. Am I just to stupid/blind...or have you guys removed it? If its removed, will you be re-enabling it soon?

I'm sorry about that. I think that functions should still be working, but i'll check. I'll get back to you.

By the way, still waiting ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: telemaco on November 08, 2014, 10:19:32 PM
I am having some problems with the ANX PLUS cards at the moment. Any advice appreciated.

Quote
This debit card will be automatically activated upon your first loading.
By using this debit card, you are accepting the terms and conditions and will be bound by them.

If you need further information, visit our website at www.anxbtc.com or email us at cards@anxintl.com for any assistance.

How to use your ANX PLUS International Debit Card:

1. Upon receiving your card, please immediately sign your name using a ballpoint pen on the signature panel on the back of the card.
2. Your card will be automatically activated upon your first loading. If you haven't loaded funds to your card, please login to your ANX account via http://www.anxbtc.com and add funds with Bitcoins.
3. You may use the card at any retail, merchant, point-of-sale or ATM worldwide that supports the UnionPay network.
4. If you would like to check the details of your debit card, you can use any ATM that supports the UnionPay network or contact our support team at cards@anxintl.com. We will soon have your debit card facilities available through our ANXBTC online portal.

When i received the confirmation that i was already verified and i purchased the 2 cards, i sent some funds to one of them.
After some days i received the cards by urgent air mail.

When opening the two envelopes there was only (in each of them) one letter with the glued card and the instructions i noted above. No pin code or similar.
I went to an ATM and as usual with any other of my credit/debit cards, the ATM asked for a pin code that i do not have for this ANXcards. Haven't received any. I tried 4 different ATMs from different networks, and all of them asked for pin that i do not have. I hoped that maybe it would request to set a new one first time or something but no luck.

I think the pin is an issue and 90% of the physical shops also request pin when purchasing something.

So at the moment the funds are locked and the cards are unusable. I sent a mail to card support but have not received a reply.

Any help appreciated.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on November 08, 2014, 10:55:44 PM
Bernard, so far I am a happy customer of ANX and its debit Card, no complains from me ;)

@byt411:

Question, I am 99% sure that I was able to see the current balance of my Debit card (as well as transactions) on your website. Now when I was looking for that, I couldn't find it. Am I just to stupid/blind...or have you guys removed it? If its removed, will you be re-enabling it soon?

I'm sorry about that. I think that functions should still be working, but i'll check. I'll get back to you.

By the way, still waiting ;)

Sorry about the delay. Yes, we have removed that feature temporarily, because our new cards use a different method to check the balance, and we are implementing that right now.

I am having some problems with the ANX PLUS cards at the moment. Any advice appreciated.

Quote
This debit card will be automatically activated upon your first loading.
By using this debit card, you are accepting the terms and conditions and will be bound by them.

If you need further information, visit our website at www.anxbtc.com or email us at cards@anxintl.com for any assistance.

How to use your ANX PLUS International Debit Card:

1. Upon receiving your card, please immediately sign your name using a ballpoint pen on the signature panel on the back of the card.
2. Your card will be automatically activated upon your first loading. If you haven't loaded funds to your card, please login to your ANX account via http://www.anxbtc.com and add funds with Bitcoins.
3. You may use the card at any retail, merchant, point-of-sale or ATM worldwide that supports the UnionPay network.
4. If you would like to check the details of your debit card, you can use any ATM that supports the UnionPay network or contact our support team at cards@anxintl.com. We will soon have your debit card facilities available through our ANXBTC online portal.

When i received the confirmation that i was already verified and i purchased the 2 cards, i sent some funds to one of them.
After some days i received the cards by urgent air mail.

When opening the two envelopes there was only (in each of them) one letter with the glued card and the instructions i noted above. No pin code or similar.
I went to an ATM and as usual with any other of my credit/debit cards, the ATM asked for a pin code that i do not have for this ANXcards. Haven't received any. I tried 4 different ATMs from different networks, and all of them asked for pin that i do not have. I hoped that maybe it would request to set a new one first time or something but no luck.

I think the pin is an issue and 90% of the physical shops also request pin when purchasing something.

So at the moment the funds are locked and the cards are unusable. I sent a mail to card support but have not received a reply.

Any help appreciated.

There might be a delay between the PIN and the actual card arriving. Our support team only works on Mon-Fri, so they'll answer you on Monday.
If you don't get a reply by Tuesday, please tell me.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: telemaco on November 08, 2014, 11:11:28 PM
Thanks a lot for your swift reply.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on November 09, 2014, 01:58:50 PM
Bernard, so far I am a happy customer of ANX and its debit Card, no complains from me ;)

@byt411:

Question, I am 99% sure that I was able to see the current balance of my Debit card (as well as transactions) on your website. Now when I was looking for that, I couldn't find it. Am I just to stupid/blind...or have you guys removed it? If its removed, will you be re-enabling it soon?

I'm sorry about that. I think that functions should still be working, but i'll check. I'll get back to you.

By the way, still waiting ;)

Sorry about the delay. Yes, we have removed that feature temporarily, because our new cards use a different method to check the balance, and we are implementing that right now.

OK, thank you.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Chester3 on November 12, 2014, 10:03:58 PM
Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 12, 2014, 10:40:01 PM
Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly?  We're you trying to buy/sell or deposit/withdraw?  I'm new to this but I'll try to help you as best as I can. 


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Chester3 on November 13, 2014, 09:27:16 AM
Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly?  We're you trying to buy/sell or deposit/withdraw?  I'm new to this but I'll try to help you as best as I can.  

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 13, 2014, 01:25:26 PM
Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly?  We're you trying to buy/sell or deposit/withdraw?  I'm new to this but I'll try to help you as best as I can.  

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks
Hi Chester, it may be because that the value of HKD is much lower than the value of USD.  I'll ask and get back to you asap.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Chester3 on November 13, 2014, 02:39:02 PM
Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly?  We're you trying to buy/sell or deposit/withdraw?  I'm new to this but I'll try to help you as best as I can.  

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks
Hi Chester, it may be because that the value of HKD is much lower than the value of USD.  I'll ask and get back to you asap.

Hello monbux,

Thanks for your reply. The value of a currency does not have anything to do with it - I think it is more about liquidity and/or competitors. If I purchase 20.000 HKD, I should get nearly 20.000 HKD value in Bitcoins, and the conversion rate HKD/USD does not matter. Moreover the HKD value is pegged to the USD value, so there is no volatility (ie http://www.xe.com/currencycharts/?from=HKD&to=USD&view=1M).

I think it is just a higher mark-up due to virtually no competition in HKD exchanges, but it would be great if they could clarify it.

Have a great day


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on November 13, 2014, 04:47:21 PM
Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly?  We're you trying to buy/sell or deposit/withdraw?  I'm new to this but I'll try to help you as best as I can.  

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks
Hi Chester, it may be because that the value of HKD is much lower than the value of USD.  I'll ask and get back to you asap.

Hello monbux,

Thanks for your reply. The value of a currency does not have anything to do with it - I think it is more about liquidity and/or competitors. If I purchase 20.000 HKD, I should get nearly 20.000 HKD value in Bitcoins, and the conversion rate HKD/USD does not matter. Moreover the HKD value is pegged to the USD value, so there is no volatility (ie http://www.xe.com/currencycharts/?from=HKD&to=USD&view=1M).

I think it is just a higher mark-up due to virtually no competition in HKD exchanges, but it would be great if they could clarify it.

Have a great day

As far as I know, if you are using the ANXBTC platform, your request is paired with the cheapest sell order in HKD on our platform. Sellers may place orders that are above market price, and so that order will be suggested to you.
If you don't want that, I suggest using the ANXPRO platform, where you can set your desired buy price as a "Limit Order". If you are unsure on how to do so, please ask.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 14, 2014, 12:02:22 AM
Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly?  We're you trying to buy/sell or deposit/withdraw?  I'm new to this but I'll try to help you as best as I can.  

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks
Hi Chester, it may be because that the value of HKD is much lower than the value of USD.  I'll ask and get back to you asap.

Hello monbux,

Thanks for your reply. The value of a currency does not have anything to do with it - I think it is more about liquidity and/or competitors. If I purchase 20.000 HKD, I should get nearly 20.000 HKD value in Bitcoins, and the conversion rate HKD/USD does not matter. Moreover the HKD value is pegged to the USD value, so there is no volatility (ie http://www.xe.com/currencycharts/?from=HKD&to=USD&view=1M).

I think it is just a higher mark-up due to virtually no competition in HKD exchanges, but it would be great if they could clarify it.

Have a great day

As far as I know, if you are using the ANXBTC platform, your request is paired with the cheapest sell order in HKD on our platform. Sellers may place orders that are above market price, and so that order will be suggested to you.
If you don't want that, I suggest using the ANXPRO platform, where you can set your desired buy price as a "Limit Order". If you are unsure on how to do so, please ask.

byt411 is correct, and note that there is a "Maker/Taker Fee Model" in place.  You were probably trading as a "market order", which only guarantees automatic purchase, but might not get it for the price you want.  Chester, I believe what you say is correct as well. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on November 22, 2014, 11:31:59 AM
when do you start accepting SEPA again? I can't use your exchange since September and you said it would be just for some days.

Also:
You bought the exchange "justcoin". Will there be a SEPA deposit method? I guees no, because you have no SEPA bank and justcoin closed because of that.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 22, 2014, 02:39:17 PM
when do you start accepting SEPA again? I can't use your exchange since September and you said it would be just for some days.

Also:
You bought the exchange "justcoin". Will there be a SEPA deposit method? I guees no, because you have no SEPA bank and justcoin closed because of that.

Hello Serpens66! :)
I'm not quite sure of this actually, as for I've just recently joined the team and this like something that happened months ago?  Nevertheless, I'll ask and get back to you ASAP with an answer.  Just please note that the justcoin exchange that was recently bought is registered under the ANX family I believe, so if there is no SEPA deposits allowed on the ANX exchange, then probably not on the justcoin exchange either.  I'm sure the finance team is working hard to bring new deposit and withdraw methods on the table to make it more convenient for its users!  But like I said before, I'll try to get an answer to you ASAP. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on November 22, 2014, 03:37:14 PM
when do you start accepting SEPA again? I can't use your exchange since September and you said it would be just for some days.

Also:
You bought the exchange "justcoin". Will there be a SEPA deposit method? I guees no, because you have no SEPA bank and justcoin closed because of that.

Hi Serpens66,
I'm sorry about that, but SEPA is probably going to be disabled for a long period of time, since we cannot find adequate banking partners. However, I am not sure about Justcoin, but probably not, since it had to close due to Norwegian Bank problems.
TL;DR: Probably no SEPA. Sorry for the inconvenience.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on November 22, 2014, 11:40:24 PM
Hi Serpens66,
I'm sorry about that, but SEPA is probably going to be disabled for a long period of time, since we cannot find adequate banking partners.
thanks for the answers both of you.

Did you asked the german Fidor Bank (the banking partner from Kraken.com)?  I guess they have alot of inquiries, but they do work with bitcoin exchanges, so it would be worth a try.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on November 23, 2014, 01:22:01 AM
Hi Serpens66,
I'm sorry about that, but SEPA is probably going to be disabled for a long period of time, since we cannot find adequate banking partners.
thanks for the answers both of you.

Did you asked the german Fidor Bank (the banking partner from Kraken.com)?  I guess they have alot of inquiries, but they do work with bitcoin exchanges, so it would be worth a try.

I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on November 23, 2014, 01:20:42 PM
I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.
Yes that could be true, but on the other hand, they also work together with bitcoin.de... but I don't know any details of their contracts.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on November 23, 2014, 03:27:49 PM
I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.
Yes that could be true, but on the other hand, they also work together with bitcoin.de... but I don't know any details of their contracts.

Anyway, Serpens, thanks for your suggestion. We will take that into account, and see what we can do.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 24, 2014, 03:59:40 AM
I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.
Yes that could be true, but on the other hand, they also work together with bitcoin.de... but I don't know any details of their contracts.
Hi serpens66, we've forwarded your questions and suggestions to our team - stay tuned... ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 27, 2014, 10:24:35 PM
Still here, the ANX family is growing bigger by the day!  Join us today! :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 28, 2014, 10:49:54 PM
Serpens66, I believe that you should have the answer to your questions now... *wink*


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on November 29, 2014, 12:14:58 PM
Serpens66, I believe that you should have the answer to your questions now... *wink*
?   where do I find the answer of which question? (1. when will SEPA back at ANX. 2. Will justcoin support SEPA?)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on November 29, 2014, 04:25:18 PM
Serpens66, I believe that you should have the answer to your questions now... *wink*
?   where do I find the answer of which question? (1. when will SEPA back at ANX. 2. Will justcoin support SEPA?)
I've sent you a pm regarding your question.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 01, 2014, 09:27:38 PM
If you have any questions regarding the ANX family, please ask here or send byt411 or me a a PM! :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on December 03, 2014, 12:39:59 PM
Hi, yes I do have a question ;)

 I used to be able to see the Balance and the Transactions of My Card on the anxbtc Website, but that has been disabeld for quite some time now. I was told that it will be re-enabeld soon, with support for the ANX Premium Card aswelll....but thats already 2-3 weeks back I belive.

Any Idea when it will be up and working again?

Thanks!

Edit: I now have the Anx Premium Debit Card. My old Anx Card had the Name "ANX" as card owner name....on my new Card I don't have any Name printed. When I use it for online shopping, which Name would I use? Again "ANX", even though its not printed on the Card?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 03, 2014, 04:50:53 PM
Hi, yes I do have a question ;)

 I used to be able to see the Balance and the Transactions of My Card on the anxbtc Website, but that has been disabeld for quite some time now. I was told that it will be re-enabeld soon, with support for the ANX Premium Card aswelll....but thats already 2-3 weeks back I belive.

Any Idea when it will be up and working again?

Thanks!

Edit: I now have the Anx Premium Debit Card. My old Anx Card had the Name "ANX" as card owner name....on my new Card I don't have any Name printed. When I use it for online shopping, which Name would I use? Again "ANX", even though its not printed on the Card?

Hi bahamapascal!
I'm sorry about that. We have recently have some internal restructuring of our personnel, and our developers are now working to fix bugs. I'm not sure when that function will be available again, but I will ask and get back to you.
As for the name, yes, I think that using "ANX" again will work.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: CdnBitcoinFan111 on December 08, 2014, 03:02:54 PM
Vogogo recently announced that ANXPro was integrating with their platform for US, Canadian, and European payments http://www.stockwatch.com/News/Item.aspx?bid=Z-C%3aVGO-2235831&symbol=VGO&region=C.

Can you go into more detail as to what this actually means for customers and potential customers of ANXPro?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 08, 2014, 11:05:20 PM
Vogogo recently announced that ANXPro was integrating with their platform for US, Canadian, and European payments http://www.stockwatch.com/News/Item.aspx?bid=Z-C%3aVGO-2235831&symbol=VGO&region=C.

Can you go into more detail as to what this actually means for customers and potential customers of ANXPro?

Well, the ANX family supports bitcoin on a worldwide basis.  We are always thinking of ways to make the exchange and our other features more accessible for our members.  Integrating this feature will allow users to use VOGOGO, and it may be easier for some.

If there is anything specific you need, please ask and I'll try to answer as best as possible. :)

As you can see here,

Quote
It is ANX's mission to promote a healthy ecosystem by providing value-added Bitcoin exchange services to the public. ANX is also lowering the barriers to Bitcoin and other cryptocurrency adoption by increasing ways for consumers to acquire and access them. ANX introduced the world's first physical Bitcoin retail store, the world's third Bitcoin ATM machine, a multicurrency on-line Bitcoin exchange platform and mobile apps for cryptocurrencies, as well as launched the world's first Bitcoin debit card.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 10, 2014, 01:37:56 AM
Shamelessly bumping one of the top 5 bitcoin exchanges in the world!  8)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 10, 2014, 09:46:53 PM
Bump!  Any questions?  Ask here! byt411 and I will try to respond to you ASAP. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 11, 2014, 02:41:50 AM
Ill just bump for all the deceptions and lies.
Hiya, what do you mean?  Care to explain exactly what you mean by deceptions and lies?

Cheers,
Monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on December 12, 2014, 03:07:19 PM
Thanks for your answer byt411!

Regarding the balance checking, I found that it's possible to check the balance at the card issuer, transforex.com :)
As for the name, are you sure? I had to register the Card at transforex with my Name, so wouldn't that mean that the cards owners name also is my name? Could you please double check that?

Also, I just filled my ANX accoun with some Bitcoins and sold them to USD. Now I wanted to top up my New Card, it seems that it can ONLY be refilled with Bitcoins? Is that right?
If thats so, whats the exchange price you give? I guess it will be below market price?!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 13, 2014, 12:59:03 AM
Thanks for your answer byt411!

Regarding the balance checking, I found that it's possible to check the balance at the card issuer, transforex.com :)
As for the name, are you sure? I had to register the Card at transforex with my Name, so wouldn't that mean that the cards owners name also is my name? Could you please double check that?

Also, I just filled my ANX accoun with some Bitcoins and sold them to USD. Now I wanted to top up my New Card, it seems that it can ONLY be refilled with Bitcoins? Is that right?
If thats so, whats the exchange price you give? I guess it will be below market price?!

Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 13, 2014, 01:02:16 AM
Thanks for your answer byt411!

Regarding the balance checking, I found that it's possible to check the balance at the card issuer, transforex.com :)
As for the name, are you sure? I had to register the Card at transforex with my Name, so wouldn't that mean that the cards owners name also is my name? Could you please double check that?

Also, I just filled my ANX accoun with some Bitcoins and sold them to USD. Now I wanted to top up my New Card, it seems that it can ONLY be refilled with Bitcoins? Is that right?
If thats so, whats the exchange price you give? I guess it will be below market price?!

Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)

Cheers,
monbux

Hmmm... As far as I know, ANX should support all of the fiat currencies, as stated in the FAQ, and as for the exchange price, it should just match you with the best current buy order in our orderbook. (Just like when you use the ANXBTC platform).


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on December 13, 2014, 06:32:10 AM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 13, 2014, 02:21:21 PM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~

Hi Muhammed Zakir!
Unless I am mistaken, what you have said is correct. Our fees vary from card to card, and you can find a detailed breakdown of fees here:
https://anxpro.com/pages/#/card-compare


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 13, 2014, 02:33:10 PM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~

Hi Muhammed Zakir!
Unless I am mistaken, what you have said is correct. Our fees vary from card to card, and you can find a detailed breakdown of fees here:
http://anxpro.com/pages/#/card-compare
byt411 is correct.  The debit card is offered worldwide, so it'd be funny if we only allowed you to withdraw in USD... :P


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on December 14, 2014, 10:13:00 AM
Thanks for your answer byt411!

Regarding the balance checking, I found that it's possible to check the balance at the card issuer, transforex.com :)
As for the name, are you sure? I had to register the Card at transforex with my Name, so wouldn't that mean that the cards owners name also is my name? Could you please double check that?

Also, I just filled my ANX accoun with some Bitcoins and sold them to USD. Now I wanted to top up my New Card, it seems that it can ONLY be refilled with Bitcoins? Is that right?
If thats so, whats the exchange price you give? I guess it will be below market price?!

Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)

Cheers,
monbux

Quote
Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

Yes, that is what the FAQ says...and thats the case with my old ANX (regular) Card, but with my new ANX Premium Card seems to just be able to refill with BTC. There is no option to deduct the balance from my USD account on ANX.

Quote
The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)
Thanks, will wait for what you can find out :)





Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on December 14, 2014, 10:44:13 AM
Hi Muhammed Zakir!
Unless I am mistaken, what you have said is correct. Our fees vary from card to card, and you can find a detailed breakdown of fees here:
http://anxpro.com/pages/#/card-compare
byt411 is correct.  The debit card is offered worldwide, so it'd be funny if we only allowed you to withdraw in USD... :P

Thanks! Just don't give wrong urls , correct one : https://anxbtc.com/pages/#/card-compare . ;)

What makes your service better than others such as bitplastic, Xapo and coinkite? ???

P.S. User can load the card anytime, right? And, is using ACR35 NFC MobileMate Card Reader (http://www.acs.com.hk/en/products/341/acr35-nfc-mobilemate-card-reader) safe? If not, any alternative trusted equipment? :)

   ~~MZ~~


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 14, 2014, 10:09:52 PM
Hi Muhammed Zakir!
Unless I am mistaken, what you have said is correct. Our fees vary from card to card, and you can find a detailed breakdown of fees here:
http://anxpro.com/pages/#/card-compare
byt411 is correct.  The debit card is offered worldwide, so it'd be funny if we only allowed you to withdraw in USD... :P

Thanks! Just don't give wrong urls , correct one : https://anxbtc.com/pages/#/card-compare . ;)

What makes your service better than others such as bitplastic, Xapo and coinkite? ???

P.S. User can load the card anytime, right? And, is using ACR35 NFC MobileMate Card Reader (http://www.acs.com.hk/en/products/341/acr35-nfc-mobilemate-card-reader) safe? If not, any alternative trusted equipment? :)

   ~~MZ~~

Hi, personally, I think that the ANX debit cards are the best: I believe they have the lowest fees as well.  For example, Xapo charges $4.5 USD per ATM transactions, whereas ANX only charges $3 USD, and that's just out basic cards. :)  I'm pretty sure bitplastic is a scam.  Aren't Xapo cards still in Beta?  I'm not sure if they are actually open for everyone yet.  Lastly, regarding coinkite, it's not an actual international "debit card", you can only use it with other bitcoin users and coinkite terminals.  Regular ATMs won't accept them.

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 15, 2014, 06:08:57 PM
Hi Muhammed Zakir!
Unless I am mistaken, what you have said is correct. Our fees vary from card to card, and you can find a detailed breakdown of fees here:
http://anxpro.com/pages/#/card-compare
byt411 is correct.  The debit card is offered worldwide, so it'd be funny if we only allowed you to withdraw in USD... :P

Thanks! Just don't give wrong urls , correct one : https://anxbtc.com/pages/#/card-compare . ;)

What makes your service better than others such as bitplastic, Xapo and coinkite? ???

P.S. User can load the card anytime, right? And, is using ACR35 NFC MobileMate Card Reader (http://www.acs.com.hk/en/products/341/acr35-nfc-mobilemate-card-reader) safe? If not, any alternative trusted equipment? :)

   ~~MZ~~

Whoops, sorry about that. I've now corrected the link.

First, ANX is a highly reputable exchange, that has never been accused of scamming, and we have never been hacked. We are quite sure that this will continue, and your funds are extremely secure.
Second, BitPlastic is an extremely shady website, and its slogan is simply a lie. They aren't "The only bitcoin debit card". They also charge 6-8% to exchange your BTC into fiat, and they charge $1.50 per ATM transaction.
There are also numerous scam accusations to this "company", such as this one:
http://www.reddit.com/r/Bitcoin/comments/1v9pzr/bitplastic_scam/

Second, Xapo does not have debit cards in stock. We, ANX (http://bit.ly/anxprobyt), have cards in stock and we are able to ship them out immediately. Our fees are also a lot lower than Xapo, and we are also an exchange, which means that you can buy bitcoins directly and load them if needed.

Users can load the card whenever they want to. I am not quite sure what the device you mentioned is, but it should be quite safe.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on December 16, 2014, 10:55:25 AM


Quote
Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

Yes, that is what the FAQ says...and thats the case with my old ANX (regular) Card, but with my new ANX Premium Card seems to just be able to refill with BTC. There is no option to deduct the balance from my USD account on ANX.

Quote
The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)
Thanks, will wait for what you can find out :)


Still waiting for an answer  :P


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 16, 2014, 09:29:58 PM


Quote
Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

Yes, that is what the FAQ says...and thats the case with my old ANX (regular) Card, but with my new ANX Premium Card seems to just be able to refill with BTC. There is no option to deduct the balance from my USD account on ANX.

Quote
The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)
Thanks, will wait for what you can find out :)


Still waiting for an answer  :P
I'm still waiting on mine, I'm not sure about byt411. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on December 17, 2014, 11:24:07 AM


Quote
Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

Yes, that is what the FAQ says...and thats the case with my old ANX (regular) Card, but with my new ANX Premium Card seems to just be able to refill with BTC. There is no option to deduct the balance from my USD account on ANX.

Quote
The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)
Thanks, will wait for what you can find out :)


Still waiting for an answer  :P
I'm still waiting on mine, I'm not sure about byt411. :)


hmmh, well I think I will write to support my self, maybe I will get an answer faster then you. In the past they answered my questions within 24hours.
Just thought I would ask here, so your thread gets a bit more live to it ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 17, 2014, 04:22:53 PM


Quote
Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

Yes, that is what the FAQ says...and thats the case with my old ANX (regular) Card, but with my new ANX Premium Card seems to just be able to refill with BTC. There is no option to deduct the balance from my USD account on ANX.

Quote
The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)
Thanks, will wait for what you can find out :)


Still waiting for an answer  :P
I'm still waiting on mine, I'm not sure about byt411. :)


hmmh, well I think I will write to support my self, maybe I will get an answer faster then you. In the past they answered my questions within 24hours.
Just thought I would ask here, so your thread gets a bit more live to it ;)

-.- I'm sorry about that. I thought that monbux asked and that he would get the response, so I didn't ask at all. I'll ask now, and probably get back to you tomorrow.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on December 17, 2014, 05:17:21 PM
oh please, stop bumping the thread between the 3 alter egos of you


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 18, 2014, 02:37:05 AM
oh please, stop bumping the thread between the 3 alter egos of you
bernard75, it seems like you dislike this thread very much.  If there is anything you would like to discuss, either publicly or privately, I'd be happy to!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 18, 2014, 10:26:00 PM


Quote
Regarding this question (quoted from the FAQ),

Quote
Funds can be loaded onto the ANX debit card via bitcoin or in any of the 10 major currencies that ANX supports.  The stored currency on the ANX debit card is in USD.  Any transaction performed at one of the thousands of retail outlets or ATMs worldwide will be debited in USD.

Yes, that is what the FAQ says...and thats the case with my old ANX (regular) Card, but with my new ANX Premium Card seems to just be able to refill with BTC. There is no option to deduct the balance from my USD account on ANX.

Quote
The exact exchange price is always changing, obviously, I'll ask and get back to you, as well as double check your inquiry about the name thing as well! :)
Thanks, will wait for what you can find out :)


Still waiting for an answer  :P
I'm still waiting on mine, I'm not sure about byt411. :)


hmmh, well I think I will write to support my self, maybe I will get an answer faster then you. In the past they answered my questions within 24hours.
Just thought I would ask here, so your thread gets a bit more live to it ;)

Hi bahamapascal,
I have an answer for you: Our new cards only current support BTC funding. I am unsure why, but it's not a bug.
I have asked about the Name, and I will get an answer back to you tomorrow.

Thanks,
byt411


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on December 19, 2014, 03:09:15 AM

Hi bahamapascal,
I have an answer for you: Our new cards only current support BTC funding. I am unsure why, but it's not a bug.
I have asked about the Name, and I will get an answer back to you tomorrow.

Thanks,
byt411

Thanks :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 19, 2014, 09:52:31 AM

Hi bahamapascal,
I have an answer for you: Our new cards only current support BTC funding. I am unsure why, but it's not a bug.
I have asked about the Name, and I will get an answer back to you tomorrow.

Thanks,
byt411

Thanks :)

Hi bahamapascal,
As promised, I have an answer for you.
Any name can be used when purchasing online.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bahamapascal on December 20, 2014, 02:20:38 AM

Hi bahamapascal,
I have an answer for you: Our new cards only current support BTC funding. I am unsure why, but it's not a bug.
I have asked about the Name, and I will get an answer back to you tomorrow.

Thanks,
byt411

Thanks :)

Hi bahamapascal,
As promised, I have an answer for you.
Any name can be used when purchasing online.


Thats good news, thanks !


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: farrukh on December 24, 2014, 10:22:59 AM
when i will be able to recieve my free debit card  :D ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 24, 2014, 03:50:00 PM
when i will be able to recieve my free debit card  :D ;)

Once you complete the requirements, it will be sent out to you.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 24, 2014, 04:05:01 PM
https://static1.mailerlite.com/data/builder/269915/20141224135859571_640_239_1_0.png
ANX Service Update Dec 2014: Justcoin, Coinarch & Vogogo Partnerships, Express Verification and more!


1. ANX acquires Justcoin to expand its global footprint!
https://static2.mailerlite.com/data/builder/269915/20141224140045860_300_75_1_0.jpg

We are delighted to have Justcoin integrated into the ANX family! Justcoin shares the same ANX orderbook as all the platforms in the ANX family which means better pricing and higher liquidity!

2. Stellar and Ripple Trading
https://static3.mailerlite.com/data/builder/269915/20141224161126549_540_121_1_0.png
Alongside with the acquisition of Justcoin, you can now trade Stellar (STR) and Ripple (XPR) on all the ANX platforms.

3. SEPA is back!
SEPA is now back on to support deposits and withdrawals in Euros. Deposits and withdrawals are processed on the same day with zero fees on deposits.

4. Partnerships with Coinarch and Vogogo!
http://i.imgur.com/7oSVgEU.png

5. Express Verification for Faster Account Verification
http://puu.sh/dHRTS/863f366208.png

6. Free Debit Card and other Holiday Promotions...
http://puu.sh/dHS5F/225dd96f54.jpg (http://www.anxintl.com/campaigns/freecard?utm_source=forum_referral&utm_medium=link&utm_campaign=marketing)



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 27, 2014, 09:03:06 PM
https://static1.mailerlite.com/data/builder/269915/20141224135859571_640_239_1_0.png
ANX Service Update Dec 2014: Justcoin, Coinarch & Vogogo Partnerships, Express Verification and more!


1. ANX acquires Justcoin to expand its global footprint!
https://static2.mailerlite.com/data/builder/269915/20141224140045860_300_75_1_0.jpg

We are delighted to have Justcoin integrated into the ANX family! Justcoin shares the same ANX orderbook as all the platforms in the ANX family which means better pricing and higher liquidity!

2. Stellar and Ripple Trading
https://static3.mailerlite.com/data/builder/269915/20141224161126549_540_121_1_0.png
Alongside with the acquisition of Justcoin, you can now trade Stellar (STR) and Ripple (XPR) on all the ANX platforms.

3. SEPA is back!
SEPA is now back on to support deposits and withdrawals in Euros. Deposits and withdrawals are processed on the same day with zero fees on deposits.

4. Partnerships with Coinarch and Vogogo!
http://i.imgur.com/7oSVgEU.png

5. Express Verification for Faster Account Verification
http://puu.sh/dHRTS/863f366208.png

6. Free Debit Card and other Holiday Promotions...
http://puu.sh/dHS5F/225dd96f54.jpg (http://www.anxintl.com/campaigns/freecard?utm_source=forum_referral&utm_medium=link&utm_campaign=marketing)

Bump, firstly, Happy Holidays everyone!  Secondly, we're always here to answer your questions :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on December 29, 2014, 03:10:43 PM
Did you know that Max Keiser visited us in our office this afternoon!?

https://pbs.twimg.com/media/B6AWM9pCcAAhram.jpg
https://twitter.com/AsiaBitcoin/status/549463567821316096


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on December 31, 2014, 05:46:35 PM
Any measures to reduce the fee? If the $1.25/TX is really needed, you can decrease it and start charging monthly fee. ::)

i seen anx card but the fees for each use do not seem good , i like no monthly fee but come on $1.25 for each transaction purchase at store is something else. Even prepaid normal visa or mastercards are not raping people like this.

   ~~MZ~~


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on December 31, 2014, 06:57:47 PM
Any measures to reduce the fee? If the $1.25/TX is really needed, you can decrease it and start charging monthly fee. ::)

i seen anx card but the fees for each use do not seem good , i like no monthly fee but come on $1.25 for each transaction purchase at store is something else. Even prepaid normal visa or mastercards are not raping people like this.

   ~~MZ~~

We have no such fee. For all of our cards, POS purchases are free.
https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare?utm_source=forum_referral&utm_medium=link&utm_campaign=marketing).


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: verloren on January 01, 2015, 08:47:07 AM
Did you know that Max Keiser visited us in our office this afternoon!?

https://pbs.twimg.com/media/B6AWM9pCcAAhram.jpg
https://twitter.com/AsiaBitcoin/status/549463567821316096
IFC?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 01, 2015, 11:41:12 AM
Did you know that Max Keiser visited us in our office this afternoon!?

https://pbs.twimg.com/media/B6AWM9pCcAAhram.jpg
https://twitter.com/AsiaBitcoin/status/549463567821316096
IFC?

I'm not exactly sure, since I'm overseas staff, but our office is located at:
Unit 701, 7/F, The Sun's Group Centre,
200 Gloucester Road, Wanchai
Hong Kong


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 02, 2015, 09:21:57 PM
The ANX family is always coming up with something to make our customers happy - Did you know that you can soon get a FREE bitcoin debit card until the end of January? :)
http://www.anxintl.com/campaigns/freecard


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 07, 2015, 01:55:29 AM
Bump!  Online and ready to answer questions! :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 08, 2015, 01:47:54 AM
Ken Lo, the CEO and Co-Founder of ANX, introduces ANX and our debit cards to Max Keiser on the Keiser Report!
https://www.youtube.com/watch?v=jjH7a2dZi_o


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 09, 2015, 02:10:37 AM
Get a FREE debit card! http://www.anxintl.com/campaigns/freecard  :o

http://instapage-thumbnail.s3.amazonaws.com/197807-444320-687x395-getaFREE.png
http://instapage-thumbnail.s3.amazonaws.com/197807-446036-960x537-debitcardfamilynew.png
http://dfsm9194vna0o.cloudfront.net/444403-0-FreeDebitCardticketoptions.png


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 10, 2015, 08:56:18 AM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~
Well i finally got my ANX premium card took me about 6 days to get it " including weekend " from Hong Kong to me here in the Midwest USA. I must say i was shocked how fast i got the card, i am still mad cards cant have persons name on them. They verify our identity and ask for documents but cant get a card with a name on it. I hope i can use it to rent a car when i travel for work. Also i dont like the activation process of the card they really need a native english speaker to translate this. Seems like they used google translate and it went wrong with words and meanings lost or not making sense. Also i dont like how the site where you go to activate card will show $0 balance even if you have bitcoin on ANXBTC website. I will try to use card sometime this weekend see what happens.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 11, 2015, 01:03:00 AM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~
Well i finally got my ANX premium card took me about 6 days to get it " including weekend " from Hong Kong to me here in the Midwest USA. I must say i was shocked how fast i got the card, i am still mad cards cant have persons name on them. They verify our identity and ask for documents but cant get a card with a name on it. I hope i can use it to rent a car when i travel for work. Also i dont like the activation process of the card they really need a native english speaker to translate this. Seems like they used google translate and it went wrong with words and meanings lost or not making sense. Also i dont like how the site where you go to activate card will show $0 balance even if you have bitcoin on ANXBTC website. I will try to use card sometime this weekend see what happens.

Verifying your identity is not because we find it fun, it's because it is required by the government. We are not a bank, we are a Bitcoin Exchange. The activation process of the card is not through us, it is through a third party, and their translating is not our fault. However, if you encounter any issues doing so, we are here to help.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 11, 2015, 02:24:10 AM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~
Well i finally got my ANX premium card took me about 6 days to get it " including weekend " from Hong Kong to me here in the Midwest USA. I must say i was shocked how fast i got the card, i am still mad cards cant have persons name on them. They verify our identity and ask for documents but cant get a card with a name on it. I hope i can use it to rent a car when i travel for work. Also i dont like the activation process of the card they really need a native english speaker to translate this. Seems like they used google translate and it went wrong with words and meanings lost or not making sense. Also i dont like how the site where you go to activate card will show $0 balance even if you have bitcoin on ANXBTC website. I will try to use card sometime this weekend see what happens.

Verifying your identity is not because we find it fun, it's because it is required by the government. We are not a bank, we are a Bitcoin Exchange. The activation process of the card is not through us, it is through a third party, and their translating is not our fault. However, if you encounter any issues doing so, we are here to help.
Yes. DARKANGEL6415, please note that ANX is a Hong Kong registered company and a licensed MSO (Money Services Operator) with a compliance to KYC/AML, as byt411 mentioned, this is required for everything to be legal.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 11, 2015, 07:10:33 PM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~
Well i finally got my ANX premium card took me about 6 days to get it " including weekend " from Hong Kong to me here in the Midwest USA. I must say i was shocked how fast i got the card, i am still mad cards cant have persons name on them. They verify our identity and ask for documents but cant get a card with a name on it. I hope i can use it to rent a car when i travel for work. Also i dont like the activation process of the card they really need a native english speaker to translate this. Seems like they used google translate and it went wrong with words and meanings lost or not making sense. Also i dont like how the site where you go to activate card will show $0 balance even if you have bitcoin on ANXBTC website. I will try to use card sometime this weekend see what happens.

Verifying your identity is not because we find it fun, it's because it is required by the government. We are not a bank, we are a Bitcoin Exchange. The activation process of the card is not through us, it is through a third party, and their translating is not our fault. However, if you encounter any issues doing so, we are here to help.
Yes. DARKANGEL6415, please note that ANX is a Hong Kong registered company and a licensed MSO (Money Services Operator) with a compliance to KYC/AML, as byt411 mentioned, this is required for everything to be legal.
i think there is some confussion i have no problem getting account verified. I just want to know why cards cant have my name on them. I really suggest getting a new company for activations the site is horrible and worded in bad english. Also i deposited 0.6 bitcoin to try out card only to notice i have to " load " the card up with $100 minimal. I thought the card was going to be like XAPO debit card where they sell the bitcoin needed ONLY to cover the transaction you using it for. I also do not like the fact when i send bitcoin will show deposited but i can't use it till next day seriously that is a big flaw. Also when you top off the card using bitcoin that you already waited 1 day to clear the system then you are forced to wait more time before you can use the money up to two days. Seriously this card is turning out to be one BIG mistake i can't belive i paid 0.1 bitcoin for this horrible card. If the above issues fixed where people can have bitcoin in ANX and it automatically converts only the amount of item bought into cash would be great.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 11, 2015, 10:48:11 PM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~
Well i finally got my ANX premium card took me about 6 days to get it " including weekend " from Hong Kong to me here in the Midwest USA. I must say i was shocked how fast i got the card, i am still mad cards cant have persons name on them. They verify our identity and ask for documents but cant get a card with a name on it. I hope i can use it to rent a car when i travel for work. Also i dont like the activation process of the card they really need a native english speaker to translate this. Seems like they used google translate and it went wrong with words and meanings lost or not making sense. Also i dont like how the site where you go to activate card will show $0 balance even if you have bitcoin on ANXBTC website. I will try to use card sometime this weekend see what happens.

Verifying your identity is not because we find it fun, it's because it is required by the government. We are not a bank, we are a Bitcoin Exchange. The activation process of the card is not through us, it is through a third party, and their translating is not our fault. However, if you encounter any issues doing so, we are here to help.
Yes. DARKANGEL6415, please note that ANX is a Hong Kong registered company and a licensed MSO (Money Services Operator) with a compliance to KYC/AML, as byt411 mentioned, this is required for everything to be legal.
i think there is some confussion i have no problem getting account verified. I just want to know why cards cant have my name on them. I really suggest getting a new company for activations the site is horrible and worded in bad english. Also i deposited 0.6 bitcoin to try out card only to notice i have to " load " the card up with $100 minimal. I thought the card was going to be like XAPO debit card where they sell the bitcoin needed ONLY to cover the transaction you using it for. I also do not like the fact when i send bitcoin will show deposited but i can't use it till next day seriously that is a big flaw. Also when you top off the card using bitcoin that you already waited 1 day to clear the system then you are forced to wait more time before you can use the money up to two days. Seriously this card is turning out to be one BIG mistake i can't belive i paid 0.1 bitcoin for this horrible card. If the above issues fixed where people can have bitcoin in ANX and it automatically converts only the amount of item bought into cash would be great.

First of all, these are not issues. It may be your own personal opinion that the process of converting bitcoin to paying with card is a hassle, but they are not issues.
Again, cards can't have your name on them because the costs would be ridiculous. Ordering cards in bulk that are the same from our supplier is cheaper than having to personalize every single card. Our card is not like Xapo's card, and we have said that the Bitcoin is converted to fiat and stored in fiat multiple times, unlike Xapo's. However, we are working towards that feature.

You have to wait 1 day because the transaction is processed manually, and not automatically. I am unsure of what you mean by having to wait 1 day + 2 days, since in most cases loading the card takes 1 business day, unless you mean you loaded it on Friday night.
If you deposit 0.6BTC, there shouldn't be any problems because that is equal to aprox. 161.9 USD.

However, despite you stating that these are issues, we appreciate your comments, and we welcome any constructive criticism.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 12, 2015, 02:55:06 AM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~
Well i finally got my ANX premium card took me about 6 days to get it " including weekend " from Hong Kong to me here in the Midwest USA. I must say i was shocked how fast i got the card, i am still mad cards cant have persons name on them. They verify our identity and ask for documents but cant get a card with a name on it. I hope i can use it to rent a car when i travel for work. Also i dont like the activation process of the card they really need a native english speaker to translate this. Seems like they used google translate and it went wrong with words and meanings lost or not making sense. Also i dont like how the site where you go to activate card will show $0 balance even if you have bitcoin on ANXBTC website. I will try to use card sometime this weekend see what happens.

Verifying your identity is not because we find it fun, it's because it is required by the government. We are not a bank, we are a Bitcoin Exchange. The activation process of the card is not through us, it is through a third party, and their translating is not our fault. However, if you encounter any issues doing so, we are here to help.
Yes. DARKANGEL6415, please note that ANX is a Hong Kong registered company and a licensed MSO (Money Services Operator) with a compliance to KYC/AML, as byt411 mentioned, this is required for everything to be legal.
i think there is some confussion i have no problem getting account verified. I just want to know why cards cant have my name on them. I really suggest getting a new company for activations the site is horrible and worded in bad english. Also i deposited 0.6 bitcoin to try out card only to notice i have to " load " the card up with $100 minimal. I thought the card was going to be like XAPO debit card where they sell the bitcoin needed ONLY to cover the transaction you using it for. I also do not like the fact when i send bitcoin will show deposited but i can't use it till next day seriously that is a big flaw. Also when you top off the card using bitcoin that you already waited 1 day to clear the system then you are forced to wait more time before you can use the money up to two days. Seriously this card is turning out to be one BIG mistake i can't belive i paid 0.1 bitcoin for this horrible card. If the above issues fixed where people can have bitcoin in ANX and it automatically converts only the amount of item bought into cash would be great.

First of all, these are not issues. It may be your own personal opinion that the process of converting bitcoin to paying with card is a hassle, but they are not issues.
Again, cards can't have your name on them because the costs would be ridiculous. Ordering cards in bulk that are the same from our supplier is cheaper than having to personalize every single card. Our card is not like Xapo's card, and we have said that the Bitcoin is converted to fiat and stored in fiat multiple times, unlike Xapo's. However, we are working towards that feature.

You have to wait 1 day because the transaction is processed manually, and not automatically. I am unsure of what you mean by having to wait 1 day + 2 days, since in most cases loading the card takes 1 business day, unless you mean you loaded it on Friday night.
If you deposit 0.6BTC, there shouldn't be any problems because that is equal to aprox. 161.9 USD.

However, despite you stating that these are issues, we appreciate your comments, and we welcome any constructive criticism.
Thank you for the reply and you are correct they are not issues but in fact opinions. I am sure alot of people would share the opinion of fast loading i mean we all want convinience and want faster and better. If that was not the case we would all still be paying by cash and checks. I also put some parts from the anx website that might have caused me the confusion and caused my opinion to be said.

"Your debit card will be automatically recharged once your bitcoin deposits to this address have been confirmed. "

this is what emails i got when i did not know a minimal amount to load, so my error

0.03860000 BTC was received on your topup address. Once confirmed this will be converted into USD which will be credited to your card named: ANX Premium

0.03860000 BTC was received, however it could not be automatically credited to your card named: ANX Premium USD 1 as the topup amount was below the minimum necessary amount 100 USD. The full amount remains available on your standard account.
     
Then i send different amount to meet this guidelines

0.44006163 BTC was received on your topup address. Once confirmed this will be converted into USD which will be credited to your card named: ANX Premium

0.44006163 BTC was received, however it could not be automatically credited to your card named: ANX Premium USD 1 as the topup amount was below the minimum necessary amount 100 USD. The full amount remains available on your standard account.
     
 ???  ???  ???

Unless i missed something that would have equal the amount of over $100 but still nothing.  I will ofcourse still use the card whenever funds load as i got no other choice. I really do hope you are serious when you say they are looking into a option of having bitcoin convert it at point of sale into fiat to cover only the sale and not 1 satoshi more.  In any way i am going to send another deposit straight into card address of around $200 and if i get error again i will post it again  ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 12, 2015, 07:29:02 AM
It says that you have a telephone support but I can't find the number anywhere.
Source: https://anxbtc.com/pages/#/card-compare


Also why don't you write anywhere that I need to wait one or two days before my card will be recharged?

I'm disappointed with my card because all information is so hidden.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on January 12, 2015, 12:17:37 PM
Got my card in few days, extremely fast tbh.

But now I learned I might not use it at all, after realizing it's not VISA or Masterdard, landed on UnionPay website and it looks they don't support ATM use for Bosnia or any country in region here.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on January 12, 2015, 12:40:57 PM
Got my card in few days, extremely fast tbh.

But now I learned I might not use it at all, after realizing it's not VISA or Masterdard, landed on UnionPay website and it looks they don't support ATM use for Bosnia or any country in region here.

That's bad. I thought this was either Visa or MasterCard or Maestro. I suggest you use either of them for better support. Is there any fees' problems when using either of them? Higher fees?

    ~~MZ~~


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 12, 2015, 12:43:39 PM
Got my card in few days, extremely fast tbh.

But now I learned I might not use it at all, after realizing it's not VISA or Masterdard, landed on UnionPay website and it looks they don't support ATM use for Bosnia or any country in region here.

Yeah I don't know why they hide all essential information, is really annoying.

Good thing is was free or I would be mad.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on January 12, 2015, 03:59:04 PM
Unfortunately, it's not VISA. It's Unionpay and it's not supported in many countries :(


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 12, 2015, 04:29:24 PM
Got my card in few days, extremely fast tbh.

But now I learned I might not use it at all, after realizing it's not VISA or Masterdard, landed on UnionPay website and it looks they don't support ATM use for Bosnia or any country in region here.

That's bad. I thought this was either Visa or MasterCard or Maestro. I suggest you use either of them for better support. Is there any fees' problems when using either of them? Higher fees?

    ~~MZ~~
the card i have is a mastercard just cant seem to use it yet still waiting for money to be deposited onto it from bitcoin i sold


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on January 12, 2015, 04:42:13 PM
And as always support is clueless.
But hey, at least they dont have to bump the topic all the time.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 12, 2015, 04:51:25 PM
If I used ANX debit card and withdraw it from ATM, will the USD/BTC converted into local currency automatically? And, can you give a summary of fees? Thanks! :)

   ~~MZ~~
Well i finally got my ANX premium card took me about 6 days to get it " including weekend " from Hong Kong to me here in the Midwest USA. I must say i was shocked how fast i got the card, i am still mad cards cant have persons name on them. They verify our identity and ask for documents but cant get a card with a name on it. I hope i can use it to rent a car when i travel for work. Also i dont like the activation process of the card they really need a native english speaker to translate this. Seems like they used google translate and it went wrong with words and meanings lost or not making sense. Also i dont like how the site where you go to activate card will show $0 balance even if you have bitcoin on ANXBTC website. I will try to use card sometime this weekend see what happens.

Verifying your identity is not because we find it fun, it's because it is required by the government. We are not a bank, we are a Bitcoin Exchange. The activation process of the card is not through us, it is through a third party, and their translating is not our fault. However, if you encounter any issues doing so, we are here to help.
Yes. DARKANGEL6415, please note that ANX is a Hong Kong registered company and a licensed MSO (Money Services Operator) with a compliance to KYC/AML, as byt411 mentioned, this is required for everything to be legal.
i think there is some confussion i have no problem getting account verified. I just want to know why cards cant have my name on them. I really suggest getting a new company for activations the site is horrible and worded in bad english. Also i deposited 0.6 bitcoin to try out card only to notice i have to " load " the card up with $100 minimal. I thought the card was going to be like XAPO debit card where they sell the bitcoin needed ONLY to cover the transaction you using it for. I also do not like the fact when i send bitcoin will show deposited but i can't use it till next day seriously that is a big flaw. Also when you top off the card using bitcoin that you already waited 1 day to clear the system then you are forced to wait more time before you can use the money up to two days. Seriously this card is turning out to be one BIG mistake i can't belive i paid 0.1 bitcoin for this horrible card. If the above issues fixed where people can have bitcoin in ANX and it automatically converts only the amount of item bought into cash would be great.

First of all, these are not issues. It may be your own personal opinion that the process of converting bitcoin to paying with card is a hassle, but they are not issues.
Again, cards can't have your name on them because the costs would be ridiculous. Ordering cards in bulk that are the same from our supplier is cheaper than having to personalize every single card. Our card is not like Xapo's card, and we have said that the Bitcoin is converted to fiat and stored in fiat multiple times, unlike Xapo's. However, we are working towards that feature.

You have to wait 1 day because the transaction is processed manually, and not automatically. I am unsure of what you mean by having to wait 1 day + 2 days, since in most cases loading the card takes 1 business day, unless you mean you loaded it on Friday night.
If you deposit 0.6BTC, there shouldn't be any problems because that is equal to aprox. 161.9 USD.

However, despite you stating that these are issues, we appreciate your comments, and we welcome any constructive criticism.
Thank you for the reply and you are correct they are not issues but in fact opinions. I am sure alot of people would share the opinion of fast loading i mean we all want convinience and want faster and better. If that was not the case we would all still be paying by cash and checks. I also put some parts from the anx website that might have caused me the confusion and caused my opinion to be said.

"Your debit card will be automatically recharged once your bitcoin deposits to this address have been confirmed. "

this is what emails i got when i did not know a minimal amount to load, so my error

0.03860000 BTC was received on your topup address. Once confirmed this will be converted into USD which will be credited to your card named: ANX Premium

0.03860000 BTC was received, however it could not be automatically credited to your card named: ANX Premium USD 1 as the topup amount was below the minimum necessary amount 100 USD. The full amount remains available on your standard account.
     
Then i send different amount to meet this guidelines

0.44006163 BTC was received on your topup address. Once confirmed this will be converted into USD which will be credited to your card named: ANX Premium

0.44006163 BTC was received, however it could not be automatically credited to your card named: ANX Premium USD 1 as the topup amount was below the minimum necessary amount 100 USD. The full amount remains available on your standard account.
     
 ???  ???  ???

Unless i missed something that would have equal the amount of over $100 but still nothing.  I will ofcourse still use the card whenever funds load as i got no other choice. I really do hope you are serious when you say they are looking into a option of having bitcoin convert it at point of sale into fiat to cover only the sale and not 1 satoshi more.  In any way i am going to send another deposit straight into card address of around $200 and if i get error again i will post it again  ;)

Sorry about the confusion. What you should do is withdraw the bitcoin again, and then send it to your Bitcoin Debit Card deposit address together, and you should make sure that the amount sent is equal to or more than $100 USD.

It says that you have a telephone support but I can't find the number anywhere.
Source: https://anxbtc.com/pages/#/card-compare


Also why don't you write anywhere that I need to wait one or two days before my card will be recharged?

I'm disappointed with my card because all information is so hidden.

I have no idea why that is stated there. I will check and get back to you, but that's probably telephone support from our card supplier, and they'll be clueless. However, I am on here at least once a day, and I will attempt to resolve any queries that you might have.
I apologize for the lack of clarity. We will try our best to make it more clear.
The information that you asked for is actually available, but it's not clear enough. You can find it in the FAQ.
http://support.anxintl.com/customer/portal/articles/1681902-how-long-does-a-recharge-take-
http://support.anxintl.com/customer/portal/articles/1681903-is-there-a-minimum-recharge-amount-

Got my card in few days, extremely fast tbh.

But now I learned I might not use it at all, after realizing it's not VISA or Masterdard, landed on UnionPay website and it looks they don't support ATM use for Bosnia or any country in region here.

I assume that you have purchased the ANX PLUS card, which is UnionPay. Again, I apologize for the lack of clarity. The ANX PREMIUM Card is Mastercard, while the ANX PLUS card is Mastercard.
I will see if I can help you resolve this problem.

And as always support is clueless.
But hey, at least they dont have to bump the topic all the time.

We aren't clueless. We simply take a bit of time to respond, and resolving queries daily is already very good, compared to other companies.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 12, 2015, 05:36:02 PM
I tried to load the card with 0.1BTC, didn't work, told be that it was less than minimum amount. But nowhere did I read how much it the minimum amount.

Also, before signing up to the page there is no way to know the price for the cards.

As well, the information about how long topup take should be more clear.

A few suggestions.

I'm till waiting for my card to top-up, which is quite annoying, as if I would have used an other exchange I would have had the money in my hand already.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 12, 2015, 08:10:16 PM
I tried to load the card with 0.1BTC, didn't work, told be that it was less than minimum amount. But nowhere did I read how much it the minimum amount.

Also, before signing up to the page there is no way to know the price for the cards.

As well, the information about how long topup take should be more clear.

A few suggestions.

I'm till waiting for my card to top-up, which is quite annoying, as if I would have used an other exchange I would have had the money in my hand already.
Regarding the minimum deposit amount, it is stated in our debit card support section: http://support.anxintl.com/customer/portal/articles/1681903-is-there-a-minimum-recharge-amount-

The price of the cards can be found in the FAQ as well: http://support.anxintl.com/customer/portal/articles/1681919-how-much-does-the-card-cost-
but with the new "free debit card" promotion you could get a debit card for free. :)

Regarding how long a recharge takes, that can be found here: http://support.anxintl.com/customer/portal/articles/1681902-how-long-does-a-recharge-take-
It tends to take around one business day.

When did you "topup" your debit card?

Cheers,
monbux

Edit: I have already sent some of your suggestions to our team, and I'm sure byt411 has as well. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 12, 2015, 10:18:48 PM
I tried to load the card with 0.1BTC, didn't work, told be that it was less than minimum amount. But nowhere did I read how much it the minimum amount.

Also, before signing up to the page there is no way to know the price for the cards.

As well, the information about how long topup take should be more clear.

A few suggestions.

I'm till waiting for my card to top-up, which is quite annoying, as if I would have used an other exchange I would have had the money in my hand already.

We appreciate your comments. I understand your position and know that it is frustrating, and I have suggested some ways to my superiors to increase clarity and help avoid these problems in the future.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 12, 2015, 11:48:10 PM
hello Byt411 ok so i took your recomendation and i sent a top off amount over $100 dirrect to the top off address to see if would be faster. This is the  email i got with the method you recomemned.   :'(   :'(   >:(



0.42584608 BTC was received and converted to 113.00 USD. This amount will be credited to your card named: ANX Premium USD 1. The loading will be processed on the same day or 1 working day depending on the timezone of the customer to complete. There may be some limited instances when loading may take 2 working days but we try our hardest to ensure such occurances are limited. All card load completions are confirmed by email.
 



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 13, 2015, 03:09:39 AM
hello Byt411 ok so i took your recomendation and i sent a top off amount over $100 dirrect to the top off address to see if would be faster. This is the  email i got with the method you recomemned.   :'(   :'(   >:(



0.42584608 BTC was received and converted to 113.00 USD. This amount will be credited to your card named: ANX Premium USD 1. The loading will be processed on the same day or 1 working day depending on the timezone of the customer to complete. There may be some limited instances when loading may take 2 working days but we try our hardest to ensure such occurances are limited. All card load completions are confirmed by email.
 


Hello DARKANGEL6415,
Alright, so it worked!  Why the sad face? :(


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 13, 2015, 04:18:54 AM
hello Byt411 ok so i took your recomendation and i sent a top off amount over $100 dirrect to the top off address to see if would be faster. This is the  email i got with the method you recomemned.   :'(   :'(   >:(



0.42584608 BTC was received and converted to 113.00 USD. This amount will be credited to your card named: ANX Premium USD 1. The loading will be processed on the same day or 1 working day depending on the timezone of the customer to complete. There may be some limited instances when loading may take 2 working days but we try our hardest to ensure such occurances are limited. All card load completions are confirmed by email.
 


Hello DARKANGEL6415,
Alright, so it worked!  Why the sad face? :(

Cause it still says can take up to 2 working days .....


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 13, 2015, 05:05:33 AM
hello Byt411 ok so i took your recomendation and i sent a top off amount over $100 dirrect to the top off address to see if would be faster. This is the  email i got with the method you recomemned.   :'(   :'(   >:(



0.42584608 BTC was received and converted to 113.00 USD. This amount will be credited to your card named: ANX Premium USD 1. The loading will be processed on the same day or 1 working day depending on the timezone of the customer to complete. There may be some limited instances when loading may take 2 working days but we try our hardest to ensure such occurances are limited. All card load completions are confirmed by email.
 


Hello DARKANGEL6415,
Alright, so it worked!  Why the sad face? :(

Cause it still says can take up to 2 working days .....

Yes this is what I've been saying too. I still didn't get my money!!!

 After the BTC is locked up with them, then they tell us we maybe need to wait two working days.

 Perfect!!!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 13, 2015, 05:06:06 AM
And the telephone support, guess what, it's just a lie!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 13, 2015, 06:56:15 AM
FINALLY my money posted from the transaction i made 1-11-2015 at 11am Central time in USA


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 13, 2015, 09:07:17 AM
FINALLY my money posted from the transaction i made 1-11-2015 at 11am Central time in USA

I'm happy for you. Didn't get mine yet.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 13, 2015, 02:54:00 PM
FINALLY my money posted from the transaction i made 1-11-2015 at 11am Central time in USA

I'm happy for you. Didn't get mine yet.
keep in mind i am actually 14 hours behind hong kongs time zone. So when i did my transaction would actially have been 1-12-2015 1AM and when i finally for the funds it was 12:30am 1-13-2015 my time, This would have 1-14-2015 2:30pm time in hong kong


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 13, 2015, 07:07:45 PM
hello Byt411 ok so i took your recomendation and i sent a top off amount over $100 dirrect to the top off address to see if would be faster. This is the  email i got with the method you recomemned.   :'(   :'(   >:(



0.42584608 BTC was received and converted to 113.00 USD. This amount will be credited to your card named: ANX Premium USD 1. The loading will be processed on the same day or 1 working day depending on the timezone of the customer to complete. There may be some limited instances when loading may take 2 working days but we try our hardest to ensure such occurances are limited. All card load completions are confirmed by email.
 


Hello DARKANGEL6415,
Alright, so it worked!  Why the sad face? :(

Cause it still says can take up to 2 working days .....

Yes this is what I've been saying too. I still didn't get my money!!!

 After the BTC is locked up with them, then they tell us we maybe need to wait two working days.

 Perfect!!!

I'm sorry about that, ejinte. Can you tell me the amount you deposited, and the date? If you don't want to post it here, you can pm me. I can check for you.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 14, 2015, 01:05:23 AM
FINALLY my money posted from the transaction i made 1-11-2015 at 11am Central time in USA

I'm happy for you. Didn't get mine yet.

WOW are you still waiting for your money to load onto your card?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 14, 2015, 06:03:08 AM
FINALLY my money posted from the transaction i made 1-11-2015 at 11am Central time in USA

I'm happy for you. Didn't get mine yet.

WOW are you still waiting for your money to load onto your card?


0.48903976 BTC was received and converted to 1013.61 HKD.  14:57 Hong Kong time 2015-01-14. About 47 hours ago.

NOW WHERE IS MY MONEY I'VE BILLS TO PAY AND NEED TO GO TO THE DOCTOR. IF I COULD HAVE THE NUMBER TO THE TELEPHONE SUPPORT TOO, THAT WOULD BE VERY MUCH APPRECIATED!!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 14, 2015, 06:14:09 AM
Quote
Maverick - Customer Support - ANX replied:
Hi Jacob,

We have observed a pending recharge on to your ANX Premium debit card. Please can you kindly confirm receipt of your card delivery so we can promptly process this for you.

Once the card is in your possession, please reply to this email and we will submit the card load immediately.

We look forward to hearing from you.

Thanks and regards,
Maverick
Customer Support Team


It took them 45 hours to poop this shit out. Funny this is I got the card in the same letter as the confirmation code for my address.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 14, 2015, 05:11:47 PM
FINALLY my money posted from the transaction i made 1-11-2015 at 11am Central time in USA

I'm happy for you. Didn't get mine yet.

WOW are you still waiting for your money to load onto your card?


0.48903976 BTC was received and converted to 1013.61 HKD.  14:57 Hong Kong time 2015-01-14. About 47 hours ago.

NOW WHERE IS MY FUCKING MONEY I'VE BILLS TO PAY AND NEED TO GO TO THE DOCTOR. IF I COULD HAVE THE NUMBER TO THE TELEPHONE SUPPORT TOO, THAT WOULD BE VERY MUCH APPRECIATED!!

Please refrain from using inappropriate language. I understand your situation and I am trying to help, but you could have given me that information before, so that I could help. With no reference to your account and your transaction there's nothing I can do. The Telephone Support is of the card issuer's, and it wouldn't have helped you at all.

Quote
Maverick - Customer Support - ANX replied:
Hi Jacob,

We have observed a pending recharge on to your ANX Premium debit card. Please can you kindly confirm receipt of your card delivery so we can promptly process this for you.

Once the card is in your possession, please reply to this email and we will submit the card load immediately.

We look forward to hearing from you.

Thanks and regards,
Maverick
Customer Support Team


It took them 45 hours to poop this shit out. Funny this is I got the card in the same letter as the confirmation code for my address.

Do you mean that the card was sent in the same envelope as the KYC verification letter?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 14, 2015, 06:17:48 PM
Ejinte so from what i got from email response you posted. Does it mean that you did not go to website that is listed on there when you got your card?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 14, 2015, 07:48:30 PM
I got the money after about 50 hours of wait. Had to go to three different ATMs, didn't work on the first two, I don't know why.



Please refrain from using inappropriate language. I understand your situation and I am trying to help, but you could have given me that information before, so that I could help. With no reference to your account and your transaction there's nothing I can do. The Telephone Support is of the card issuer's, and it wouldn't have helped you at all.


Do you mean that the card was sent in the same envelope as the KYC verification letter?

Yes that's right. If there is no telephone support you shouldn't write that on the page. I apologize for using bad language.



Ejinte so from what i got from email response you posted. Does it mean that you did not go to website that is listed on there when you got your card?

I did go to that site and sign the code which I got in the letter, together with the card.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 14, 2015, 07:58:23 PM
I got the money after about 50 hours of wait. Had to go to three different ATMs, didn't work on the first two, I don't know why.



Please refrain from using inappropriate language. I understand your situation and I am trying to help, but you could have given me that information before, so that I could help. With no reference to your account and your transaction there's nothing I can do. The Telephone Support is of the card issuer's, and it wouldn't have helped you at all.


Do you mean that the card was sent in the same envelope as the KYC verification letter?

Yes that's right. If there is no telephone support you shouldn't write that on the page. I apologize for using bad language.



Ejinte so from what i got from email response you posted. Does it mean that you did not go to website that is listed on there when you got your card?

I did go to that site and sign the code which I got in the letter, together with the card.

Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 15, 2015, 12:12:55 AM
ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 15, 2015, 11:05:13 AM


Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?

No, I didn't verify anything and want not told to do so either...

Right now it still says that you've phone support.


ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Yeah it was strange actually. Went to the doctor today and was happy with his answer.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 15, 2015, 09:16:49 PM


Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?

No, I didn't verify anything and want not told to do so either...

Right now it still says that you've phone support.


ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Yeah it was strange actually. Went to the doctor today and was happy with his answer.
Glad that it worked out for you in the end.  Next time, if it's a specific problem regarding your card deposits, I would suggest that you contact our support email, they'll be able to help you out better.  I'

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on January 16, 2015, 02:04:12 AM


Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?

No, I didn't verify anything and want not told to do so either...

Right now it still says that you've phone support.


ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Yeah it was strange actually. Went to the doctor today and was happy with his answer.
Glad that it worked out for you in the end.  Next time, if it's a specific problem regarding your card deposits, I would suggest that you contact our support email, they'll be able to help you out better.  I'

Cheers,
monbux

Is there any way to get any other card beside Unionpay,  that one is useless for me as it doesn't work with my country.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 16, 2015, 02:48:45 AM


Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?

No, I didn't verify anything and want not told to do so either...

Right now it still says that you've phone support.


ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Yeah it was strange actually. Went to the doctor today and was happy with his answer.
Glad that it worked out for you in the end.  Next time, if it's a specific problem regarding your card deposits, I would suggest that you contact our support email, they'll be able to help you out better.  I'

Cheers,
monbux

Is there any way to get any other card beside Unionpay,  that one is useless for me as it doesn't work with my country.
Hello seleme,
How come it doesn't work?  Does your country not allow Unionpay, or is that payment processor just scarce?  What card do you currently have?

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on January 16, 2015, 03:24:33 AM
Bosnia is not on the list of countries where ATM work on Unionpay website

http://cn.unionpay.com/AtmEnglishFront_Search.html


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 17, 2015, 02:06:49 AM


Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?

No, I didn't verify anything and want not told to do so either...

Right now it still says that you've phone support.


ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Yeah it was strange actually. Went to the doctor today and was happy with his answer.
Glad that it worked out for you in the end.  Next time, if it's a specific problem regarding your card deposits, I would suggest that you contact our support email, they'll be able to help you out better.  I'

Cheers,
monbux

Is there any way to get any other card beside Unionpay,  that one is useless for me as it doesn't work with my country.

you going to need the ANX Premium card, that is what i have and it is a Master card branded card, only bad thing is that it does not have customers name on it. I actually went to liquor store today to buy me some beer and was denied the card as it does not have my name on it so they could not match it to my id for age verification  :'(


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 17, 2015, 01:31:09 PM
Bosnia is not on the list of countries where ATM work on Unionpay website

http://cn.unionpay.com/AtmEnglishFront_Search.html

I'm sorry about that. I'll see what I can do about it. So, if my assumptions are correct, you got the ANX PLUS card because it was cheaper, and you didn't know it was UnionPay?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 17, 2015, 07:09:46 PM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 17, 2015, 08:01:24 PM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 18, 2015, 04:39:47 PM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 18, 2015, 04:56:05 PM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 

yeah dont want to be like me i wanted to use my ANX Premium card right when i got it to go to strip club but nope could not. Whole process to load card like 2 business days NOT GOOD at all. In any case hope they address this and fix the issue cause " pre loading " the card is such a hassle we want to have bitcoin in wallet and for it to auto sell ONLY the amount of bitcoin to cover purchase


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 18, 2015, 08:51:25 PM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 

yeah dont want to be like me i wanted to use my ANX Premium card right when i got it to go to strip club but nope could not. Whole process to load card like 2 business days NOT GOOD at all. In any case hope they address this and fix the issue cause " pre loading " the card is such a hassle we want to have bitcoin in wallet and for it to auto sell ONLY the amount of bitcoin to cover purchase

Exactly, this is why I'm disapointed with ANX. This and that they spread misinformation.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 19, 2015, 12:43:45 AM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 

yeah dont want to be like me i wanted to use my ANX Premium card right when i got it to go to strip club but nope could not. Whole process to load card like 2 business days NOT GOOD at all. In any case hope they address this and fix the issue cause " pre loading " the card is such a hassle we want to have bitcoin in wallet and for it to auto sell ONLY the amount of bitcoin to cover purchase

Exactly, this is why I'm disapointed with ANX. This and that they spread misinformation.
Hi, Byt411 and I have both forwarded your suggestions to our supervisors - we can only hope to hear back from them now.  Please keep in mind that they are very busy.  In the meantime, we will continue to try to assist you as best as we can!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 19, 2015, 01:14:27 AM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 

yeah dont want to be like me i wanted to use my ANX Premium card right when i got it to go to strip club but nope could not. Whole process to load card like 2 business days NOT GOOD at all. In any case hope they address this and fix the issue cause " pre loading " the card is such a hassle we want to have bitcoin in wallet and for it to auto sell ONLY the amount of bitcoin to cover purchase

Exactly, this is why I'm disapointed with ANX. This and that they spread misinformation.
Hi, Byt411 and I have both forwarded your suggestions to our supervisors - we can only hope to hear back from them now.  Please keep in mind that they are very busy.  In the meantime, we will continue to try to assist you as best as we can!


Then they will have to hire more people because right now ANX looks very bad in my eyes. 

I don't believe that you're too busy to update their website with legit information

I will be keep watching you to see how this turns out.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 19, 2015, 03:49:10 AM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 

yeah dont want to be like me i wanted to use my ANX Premium card right when i got it to go to strip club but nope could not. Whole process to load card like 2 business days NOT GOOD at all. In any case hope they address this and fix the issue cause " pre loading " the card is such a hassle we want to have bitcoin in wallet and for it to auto sell ONLY the amount of bitcoin to cover purchase

Exactly, this is why I'm disapointed with ANX. This and that they spread misinformation.
Hi, Byt411 and I have both forwarded your suggestions to our supervisors - we can only hope to hear back from them now.  Please keep in mind that they are very busy.  In the meantime, we will continue to try to assist you as best as we can!


Then they will have to hire more people because right now ANX looks very bad in my eyes. 

I don't believe that you're too busy to update their website with legit information

I will be keep watching you to see how this turns out.


Yes, and we will continue to request it for you guys, but it'll probably have to take some time.  I'll try to keep you updated.

Cheers,
Monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 19, 2015, 08:17:51 AM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 

yeah dont want to be like me i wanted to use my ANX Premium card right when i got it to go to strip club but nope could not. Whole process to load card like 2 business days NOT GOOD at all. In any case hope they address this and fix the issue cause " pre loading " the card is such a hassle we want to have bitcoin in wallet and for it to auto sell ONLY the amount of bitcoin to cover purchase

Exactly, this is why I'm disapointed with ANX. This and that they spread misinformation.
Hi, Byt411 and I have both forwarded your suggestions to our supervisors - we can only hope to hear back from them now.  Please keep in mind that they are very busy.  In the meantime, we will continue to try to assist you as best as we can!


Then they will have to hire more people because right now ANX looks very bad in my eyes. 

I don't believe that you're too busy to update their website with legit information

I will be keep watching you to see how this turns out.


Yes, and we will continue to request it for you guys, but it'll probably have to take some time.  I'll try to keep you updated.

Cheers,
Monbux

Don't you think that's a pretty bad way to do  business? I mean, lie and all?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 20, 2015, 08:24:09 PM
And one week later they still advertise telephone support. byt411 this is terrible. I would be really mad if I payed 0.12BTC for a card.

I know. I'm fully aware about that, and I have no idea why our devs haven't changed that yet. It is simply removing a row on the html file for that page, and I really don't know why it hasn't been changed yet. My superiors have said that they will change it, I can show you the email if you want.

Your supervisors should give us an answer.

Also, did you make the information about the loading time for the card easier to find? It doesn't look like it. 

yeah dont want to be like me i wanted to use my ANX Premium card right when i got it to go to strip club but nope could not. Whole process to load card like 2 business days NOT GOOD at all. In any case hope they address this and fix the issue cause " pre loading " the card is such a hassle we want to have bitcoin in wallet and for it to auto sell ONLY the amount of bitcoin to cover purchase

Exactly, this is why I'm disapointed with ANX. This and that they spread misinformation.
Hi, Byt411 and I have both forwarded your suggestions to our supervisors - we can only hope to hear back from them now.  Please keep in mind that they are very busy.  In the meantime, we will continue to try to assist you as best as we can!


Then they will have to hire more people because right now ANX looks very bad in my eyes. 

I don't believe that you're too busy to update their website with legit information

I will be keep watching you to see how this turns out.


Yes, and we will continue to request it for you guys, but it'll probably have to take some time.  I'll try to keep you updated.

Cheers,
Monbux

Don't you think that's a pretty bad way to do  business? I mean, lie and all?

lol dam we on a witch hunt now  :o


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on January 21, 2015, 05:26:39 AM
Bosnia is not on the list of countries where ATM work on Unionpay website

http://cn.unionpay.com/AtmEnglishFront_Search.html

I'm sorry about that. I'll see what I can do about it. So, if my assumptions are correct, you got the ANX PLUS card because it was cheaper, and you didn't know it was UnionPay?

I got that free card offer you were running recently, yeah, I didn't know it's UnionPay. I'd pay for card that can withdraw from ATM here, that's not problem.

So, can you confirm if I order premium card it will be Mastercard?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on January 21, 2015, 05:28:02 AM


Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?

No, I didn't verify anything and want not told to do so either...

Right now it still says that you've phone support.


ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Yeah it was strange actually. Went to the doctor today and was happy with his answer.
Glad that it worked out for you in the end.  Next time, if it's a specific problem regarding your card deposits, I would suggest that you contact our support email, they'll be able to help you out better.  I'

Cheers,
monbux

Is there any way to get any other card beside Unionpay,  that one is useless for me as it doesn't work with my country.

you going to need the ANX Premium card, that is what i have and it is a Master card branded card, only bad thing is that it does not have customers name on it. I actually went to liquor store today to buy me some beer and was denied the card as it does not have my name on it so they could not match it to my id for age verification  :'(

That's very good it doesn't have name on it, no problem with taxes :P


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 21, 2015, 07:11:26 AM


Thank you. I have told my superiors to remove "Telephone Support", and list other things to improve clarity.
I have no idea why it was delayed that much. Did you verify that you received the card on that site successfully?

No, I didn't verify anything and want not told to do so either...

Right now it still says that you've phone support.


ejinte, on the pluss side i am glad you got your moneysituation sorted out on the card. Weird did not work for you at atm worked just fine for me and i went to a small bank that only has like 4 offices in like 3 cities lol. In any case hope you can finally go to the dr and take care of your stuff that was pending


Yeah it was strange actually. Went to the doctor today and was happy with his answer.
Glad that it worked out for you in the end.  Next time, if it's a specific problem regarding your card deposits, I would suggest that you contact our support email, they'll be able to help you out better.  I'

Cheers,
monbux

Is there any way to get any other card beside Unionpay,  that one is useless for me as it doesn't work with my country.

you going to need the ANX Premium card, that is what i have and it is a Master card branded card, only bad thing is that it does not have customers name on it. I actually went to liquor store today to buy me some beer and was denied the card as it does not have my name on it so they could not match it to my id for age verification  :'(

That's very good it doesn't have name on it, no problem with taxes :P

AHHH yeah great for taxes.... not sure how but in any case not great for renting cars, getting airline tickets, buying liquor and today i had pleasure of my cell phone company not accepting it since no name


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 24, 2015, 05:37:12 PM
wow it went dead silent in ths thread after it was down for some time


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on January 25, 2015, 04:50:50 AM
It's because of forum database problems, some days posts were lost.

Anyway, since I didn't see it if it was answered before forum problems, could it be confirmed that premium cards are Mastercard ones?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 25, 2015, 09:45:15 AM
It's because of forum database problems, some days posts were lost.

Anyway, since I didn't see it if it was answered before forum problems, could it be confirmed that premium cards are Mastercard ones?

Don't trust this guys, they are already confirmed liars.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 25, 2015, 03:57:48 PM
It's because of forum database problems, some days posts were lost.

Anyway, since I didn't see it if it was answered before forum problems, could it be confirmed that premium cards are Mastercard ones?

Don't trust this guys, they are already confirmed liars.

Sorry, but what do you mean?

It's because of forum database problems, some days posts were lost.

Anyway, since I didn't see it if it was answered before forum problems, could it be confirmed that premium cards are Mastercard ones?

Yes. They are mastercard.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 25, 2015, 04:05:50 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 25, 2015, 06:56:05 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Again, there is one, but it is completely useless to contact them since it is the support of the card issuer.
https://i.imgur.com/ZfYn0e9.jpg

If you don't feel comfortable, by all means, don't use our service. The information you mentioned isn't "hidden". It is clearly stated in the FAQ.

http://i.imgur.com/mYZpgf0.png


http://i.imgur.com/at5AC8o.png


http://i.imgur.com/ae8UYeD.png


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 25, 2015, 08:40:01 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

There are multiple departments in the ANX BTC company.  We are the part of the support department.  byt411 and I have both linked you directly to where these "hidden" facts are stated in the FAQ.
Again, quoted:
I tried to load the card with 0.1BTC, didn't work, told be that it was less than minimum amount. But nowhere did I read how much it the minimum amount.

Also, before signing up to the page there is no way to know the price for the cards.

As well, the information about how long topup take should be more clear.

A few suggestions.

I'm till waiting for my card to top-up, which is quite annoying, as if I would have used an other exchange I would have had the money in my hand already.
Regarding the minimum deposit amount, it is stated in our debit card support section: http://support.anxintl.com/customer/portal/articles/1681903-is-there-a-minimum-recharge-amount-

The price of the cards can be found in the FAQ as well: http://support.anxintl.com/customer/portal/articles/1681919-how-much-does-the-card-cost-
but with the new "free debit card" promotion you could get a debit card for free. :)

Regarding how long a recharge takes, that can be found here: http://support.anxintl.com/customer/portal/articles/1681902-how-long-does-a-recharge-take-
It tends to take around one business day.

When did you "topup" your debit card?

Cheers,
monbux

Edit: I have already sent some of your suggestions to our team, and I'm sure byt411 has as well. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 25, 2015, 08:51:12 PM

Again, there is one, but it is completely useless to contact them since it is the support of the card issuer.
https://i.imgur.com/ZfYn0e9.jpg



If it's completely useless to call, then you must understand that it's pretty bad business practice to sell the cards with telephone support as one of your selling points?


Don't you think people would like to know that there money will be stuck for days before they press the bottom?

Multiple departments, I'm laughing my as off.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 25, 2015, 11:01:46 PM

Again, there is one, but it is completely useless to contact them since it is the support of the card issuer.



If it's completely useless to call, then you must understand that it's pretty bad business practice to sell the cards with telephone support as one of your selling points?


Don't you think people would like to know that there money will be stuck for days before they press the bottom?

Multiple departments, I'm laughing my as off.

It is useless to call because it is the phone support of the card issuer, and they haven't got a clue about bitcoin.
We have never promoted "Telephone Support" as a selling point. We simply acknowledge that the card issuer provides a telephone support, and that is indeed the case.

The money isn't stuck for days. We take up to 2 business days to process a deposit. This is, by far, a lot simpler than following the traditional method to turn your bitcoins into fiat, allowing it to be paid at many stores.

ejinte, if you are unhappy with your card, I respect that. However, I ask you to keep your ridiculing and bashing at a minimum. Unless you are going to provide any additional constructive criticism, I ask you to stop the bashing.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 27, 2015, 03:13:31 PM

Again, there is one, but it is completely useless to contact them since it is the support of the card issuer.



If it's completely useless to call, then you must understand that it's pretty bad business practice to sell the cards with telephone support as one of your selling points?


Don't you think people would like to know that there money will be stuck for days before they press the bottom?

Multiple departments, I'm laughing my as off.

It is useless to call because it is the phone support of the card issuer, and they haven't got a clue about bitcoin.
We have never promoted "Telephone Support" as a selling point. We simply acknowledge that the card issuer provides a telephone support, and that is indeed the case.

The money isn't stuck for days. We take up to 2 business days to process a deposit. This is, by far, a lot simpler than following the traditional method to turn your bitcoins into fiat, allowing it to be paid at many stores.

ejinte, if you are unhappy with your card, I respect that. However, I ask you to keep your ridiculing and bashing at a minimum. Unless you are going to provide any additional constructive criticism, I ask you to stop the bashing.

lol you know he is not going to stop i myself even told them it is like a witch hunt going on, granted i myself am not to happy with my ANX Premium card not what i thought it would be all the way. Also the 0.1 bitcoin paid seems to be wasted now after all dust has settled and all that good stuff. Now dont get me wrong if you all took away atleast the load limits people might use the card to send mining earnings there to use later on


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: BTCat on January 27, 2015, 03:51:37 PM
How about this for a change of subject:

ANXPRO Exchange To Include Aten “Black Gold” Coin In 2015
http://www.cnbc.com/id/102368697
http://www.bloomberg.com/research/markets/news/article.asp?docKey=600-201501261104BIZWIRE_USPRX____BW6025-1


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 28, 2015, 12:21:49 AM
How about this for a change of subject:

ANXPRO Exchange To Include Aten “Black Gold” Coin In 2015
http://www.cnbc.com/id/102368697
http://www.bloomberg.com/research/markets/news/article.asp?docKey=600-201501261104BIZWIRE_USPRX____BW6025-1
Thanks for bringing something positive to the table!  We are always looking for ways to improve our service, and this addition should definitely do so. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 28, 2015, 11:35:51 AM
How about this for a change of subject:

ANXPRO Exchange To Include Aten “Black Gold” Coin In 2015
http://www.cnbc.com/id/102368697
http://www.bloomberg.com/research/markets/news/article.asp?docKey=600-201501261104BIZWIRE_USPRX____BW6025-1
Thanks for bringing something positive to the table!  We are always looking for ways to improve our service, and this addition should definitely do so. :)

I gave you several points of improvements but it seems like you're ignoring it  ???


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: BTCat on January 28, 2015, 12:02:01 PM
I gave you several points of improvements but it seems like you're ignoring it  ???

And you prove yourself to only look at small negative things. No word about ANX getting involved with an amazing project connecting crypto's with the oil % gas industry.
Open your eyes!  :o


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on January 29, 2015, 11:48:15 PM
How about this for a change of subject:

ANXPRO Exchange To Include Aten “Black Gold” Coin In 2015
http://www.cnbc.com/id/102368697
http://www.bloomberg.com/research/markets/news/article.asp?docKey=600-201501261104BIZWIRE_USPRX____BW6025-1
Thanks for bringing something positive to the table!  We are always looking for ways to improve our service, and this addition should definitely do so. :)

I gave you several points of improvements but it seems like you're ignoring it  ???
You gave us several points of improvements, and they have all been forwarded to our team.  We want to hear your voices, but the changes may take time.  So once again, we have acknowledged your suggestions. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on January 30, 2015, 01:17:59 PM

You gave us several points of improvements, and they have all been forwarded to our team.  We want to hear your voices, but the changes may take time.  So once again, we have acknowledged your suggestions. :)

https://i.imgflip.com/h07l0.jpg (https://imgflip.com/i/h07l0)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on January 31, 2015, 01:36:16 AM

You gave us several points of improvements, and they have all been forwarded to our team.  We want to hear your voices, but the changes may take time.  So once again, we have acknowledged your suggestions. :)

https://i.imgflip.com/h07l0.jpg (https://imgflip.com/i/h07l0)

LOL dam is it really taking that long for anx confirmations or are you just messing around cause they made you mad before? In any case i like the picture i feel like that sometimes at work  :P


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on January 31, 2015, 01:44:19 AM
LOL, the support here are just hired shrills.
And after the disasters, yup multiple, i wouldt trust this exchange with a dime.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on January 31, 2015, 01:29:27 PM
LOL, the support here are just hired shrills.
And after the disasters, yup multiple, i wouldt trust this exchange with a dime.

Please refrain from making claims without proof. I have no idea what "disasters" you are talking about. We have never lost any customer funds.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 01, 2015, 03:39:42 AM
LOL, the support here are just hired shrills.
And after the disasters, yup multiple, i wouldt trust this exchange with a dime.

Please refrain from making claims without proof. I have no idea what "disasters" you are talking about. We have never lost any customer funds.

the person who posted that has been around for a while, is a hero member and nice bitcoin foundation member. So i am sure they will explain in more details what disasters they are referring to or maybe they might contact you in private im to let you know what they referring to. If sent by private im please let us know thanks  :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 02, 2015, 01:52:33 AM
LOL, the support here are just hired shrills.
And after the disasters, yup multiple, i wouldt trust this exchange with a dime.

Please refrain from making claims without proof. I have no idea what "disasters" you are talking about. We have never lost any customer funds.

the person who posted that has been around for a while, is a hero member and nice bitcoin foundation member. So i am sure they will explain in more details what disasters they are referring to or maybe they might contact you in private im to let you know what they referring to. If sent by private im please let us know thanks  :)
Actually, we've asked him multiple times to do this, but he has not done so as of yet. :-/


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on February 02, 2015, 08:10:53 AM
1. Your constant lying to your customers about your cards.
The angry customers here are not the first time this has happened.
There is actually a 100+ post strong topic just about the last fiasco:
https://bitcointalk.org/index.php?topic=685581

2. Your fake volume.
There is no other exchange that combines trades in all currencies and then pretends they are that much in any currency.
http://i.imgur.com/ZACsbEj.png

3. Your inability for SEPA transfers promised for months.

3. Operating multiple sites for one and the same exchange.
Thus faking your user base again.

5. Your "ANX Trusted Forum Managers" being involved in questionable activities.
Like doxxing customers for example here:
http://i.imgur.com/ndOZ0bQ.png


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 02, 2015, 09:03:01 PM
1. Your constant lying to your customers about your cards.
The angry customers here are not the first time this has happened.
There is actually a 100+ post strong topic just about the last fiasco:
https://bitcointalk.org/index.php?topic=685581

2. Your fake volume.
There is no other exchange that combines trades in all currencies and then pretends they are that much in any currency.

3. Your inability for SEPA transfers promised for months.

3. Operating multiple sites for one and the same exchange.
Thus faking your user base again.

5. Your "ANX Trusted Forum Managers" being involved in questionable activities.
Like doxxing customers for example here:
http://i.imgur.com/ndOZ0bQ.png


ohhhhh dam it just got real all up in here, that is some good use of stored web information i cant wait to hear the reply on this issue makes me sad as i have anx card but oh well


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 02, 2015, 10:24:56 PM
1. Your constant lying to your customers about your cards.
The angry customers here are not the first time this has happened.
There is actually a 100+ post strong topic just about the last fiasco:
https://bitcointalk.org/index.php?topic=685581

2. Your fake volume.
There is no other exchange that combines trades in all currencies and then pretends they are that much in any currency.

3. Your inability for SEPA transfers promised for months.

3. Operating multiple sites for one and the same exchange.
Thus faking your user base again.

5. Your "ANX Trusted Forum Managers" being involved in questionable activities.
Like doxxing customers for example here:


1. We have not lied about our cards. Please stop repeating that statement without proof or evidence.
Your accusation of a "100+ post strong topic about the last fiasco" is invalid. There is no evidence that our launch was a fiasco at all. In fact, that thread contains many comments like these from you, bernard, insulting our company and bashing at us for no apparent reason.

In fact, there are positive comments in that thread.

ANX review:

ANX Customer Support: From my experience, they are very friendly and responsive. I had quite a lot of questions before ordering the Card and always received an friendly (and constructive) answer within 24 hours.

ANX Website: Well takes quite a bit of getting used to (at least for me), once you understand that ANXBTC.com, ANXPRO.com and anxinternational.com are all connected its quite easy to use.

ANX Trading experience: Overall the liquidity is rather good, trade engine is smooth and instant, Fees are OK but not that good (0.3% limit order, 0.6% market order), only bad thing is (IMO) that there is no way to see the exchanges trade history (personal history only is visible)

ANX DebitCard: It delivers what they promise, nothing more nothing less. If you are OK with the rather high fees (but that is quite normal with credit/debit cards) and the initial cost of ordering, then its a great thing. Personally though I find that ANX should be more open with the fees (as well as that there is a 3000$ annual limit), that could be a bad surprise for those that did not do proper searching before ordering.


My experience with ANX and the Debit Card:

First of, over all I am very satisfied with ANX.
I opened an account at ANX and submitted my verification documents. Next day already I received an e-mail that my verification was excepted and that an validation code has been send via traditional post service to the address I submitted for verification. <<< Note: The account is not yet verified before you receive that code.
Even though I had not yet received the verification code I could already order the Debit card, which I did. As I live in South America and the Card is sent from Hong Kong, it took 3 weeks until I received it. Funny thing is, the verification code was sent from Brasil (neighboring country from where I live) but had not yet arrived when I received the Card.
I then sent ANX support a email with a picture of the card and the Letter and asked them to manually verified my account, which they agreed to and immediately verified my account.

Loading the card took an additional two business days, so its not instant as I had hoped for, but two business days isn't to bad.

Next day, after receiving confirmation that the card had been loaded, I made a test withdraw at a ATM and it worked flawless, no problem at all.







2. We do not fake volume. Our API clearly states how to pull data from our exchange for the individual currencies due to our state-of-the-art multicurrency order book, but many chart sites are too lazy to implement it. In fact, we have contacted them, and they have ignored us.

4. I do not see how using different domains for the same site is faking our user base. We have never claimed to be "the bitcoin exchange with most users in the world", or anything like that.

5. "ANX Trusted Forum Manager" is a job title. My "questionable activities" have already been addressed, and I have stopped performing these "questionable activities" since you found it inappropiate. However, I do not understand why you are dedicating yourself to personally attack me and ANX, repeatedly, throughout several months.

Bernard, I invite you to not use our exchange if you are unhappy with it. However, I ask you to keep these meaningless and unconstructive comments to a minimum, and only post in the future if you have a suggestion to improve our services.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on February 02, 2015, 11:18:48 PM
You want proof? Since i have no time to look through all the edited and deleted posts by you, lets take your first reply as an example:

A little more details like limits and fees would be great, before one signs up for something.

The limits would be the amount of currency that you have loaded onto the card, and the only fee is 2.5% of the amount you load onto the card. The card will only cost $10 USD.

The limits would be the amount of currency that you have loaded onto the card
Lie!

and the only fee is 2.5% of the amount you load onto the card.

Lie!

The card will only cost $10 USD.
Lie!


Oh, and bahamapascal, the one you quoted praising you, is this the same one bumping this topic?

http://i.imgur.com/tYYKjGn.png


And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:

http://i.imgur.com/ndOZ0bQ.png


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 03, 2015, 03:01:13 AM
Hello bernard75,

Those quotes you pulled up are quite old.  Is there anything that has been done recently that is bothering you?  Also, I'm not sure whether this is more of a personal problem or one that you have with the company ANX.  :-/

Cheers,
Monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: calagan on February 03, 2015, 12:48:08 PM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 03, 2015, 04:00:29 PM
You want proof? Since i have no time to look through all the edited and deleted posts by you, lets take your first reply as an example:

A little more details like limits and fees would be great, before one signs up for something.

The limits would be the amount of currency that you have loaded onto the card, and the only fee is 2.5% of the amount you load onto the card. The card will only cost $10 USD.

The limits would be the amount of currency that you have loaded onto the card
Lie!

and the only fee is 2.5% of the amount you load onto the card.

Lie!

The card will only cost $10 USD.
Lie!


Oh, and bahamapascal, the one you quoted praising you, is this the same one bumping this topic?

http://i.imgur.com/tYYKjGn.png


And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:

http://i.imgur.com/ndOZ0bQ.png

LOL dam where do you find all this posts haha, it is like crazy insane how you find them all so good, i personally always get tired searching for posts as get timeout errors  ;D


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 03, 2015, 04:02:12 PM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.



ahhh man sorry to hear that maybe they you can get the upgrade, i have the anx premium card and it is branded a mastercard


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 03, 2015, 06:01:54 PM
You want proof? Since i have no time to look through all the edited and deleted posts by you, lets take your first reply as an example:

A little more details like limits and fees would be great, before one signs up for something.

The limits would be the amount of currency that you have loaded onto the card, and the only fee is 2.5% of the amount you load onto the card. The card will only cost $10 USD.

The limits would be the amount of currency that you have loaded onto the card
Lie!

and the only fee is 2.5% of the amount you load onto the card.

Lie!

The card will only cost $10 USD.
Lie!


Oh, and bahamapascal, the one you quoted praising you, is this the same one bumping this topic?


And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:


LOL dam where do you find all this posts haha, it is like crazy insane how you find them all so good, i personally always get tired searching for posts as get timeout errors  ;D

You can go to a user's profile and click "Show the last posts of this person".

You want proof? Since i have no time to look through all the edited and deleted posts by you, lets take your first reply as an example:

A little more details like limits and fees would be great, before one signs up for something.

The limits would be the amount of currency that you have loaded onto the card, and the only fee is 2.5% of the amount you load onto the card. The card will only cost $10 USD.

The limits would be the amount of currency that you have loaded onto the card
Lie!

and the only fee is 2.5% of the amount you load onto the card.

Lie!

The card will only cost $10 USD.
Lie!


Oh, and bahamapascal, the one you quoted praising you, is this the same one bumping this topic?



And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:


The "lies" you claimed are not lies, simply miscommunication and misunderstandings. In fact, the information you stated was early information, and it was corrected later, before the first batch of cards were shipped. Customers could refund their order if they were unsatisfied with our "lies".

Update:

I have now received official confirmation for the price of the debit cards.

0.04BTC: The International ANX Bitcoin Debit Card, delivered to you by standard shipping.
0.06BTC: The International ANX Bitcoin Debit Card, delivered to you by registered shipping with tracking number.
0.08BTC: The International ANX Bitcoin Debit Card, delivered to you by express shipping with tracking number.
Just in case the price crashes to 100$ before you ship. :D

And how long do those options take to the EU and US?

You acknowledged that you read the "correction" to our "lies".
Also, I did also state that the limits that I told you guys were the current ones, back in that time. I clearly corrected the price of the card, the fees and the limits.


So
A little more details like limits and fees would be great, before one signs up for something.

The limits would be the amount of currency that you have loaded onto the card is 3300$, and the only fee is 2.5% of the amount you load onto the card. The card will only cost $10 USD.

Yeah, sorry about that, due to some communication problems I didn't receive that information. Also, the price for the card isn't $10 either, prices have been updated.

So what if someone loads up, say 15BTC, would the card refill every time the balance goes below 3300$? Are there any 24 hour limits, withdrawal limits, any other sort of limits?

Good question. As far as I know, you simply cannot load that much btc, and you would only be able to load a maximum of 5.23BTC, since the limit is $3300. There aren't any other limits as of right now.

And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:

I feel like that is simply a personal attack. It is simply unreasonable to hate a person just because of one thing that he did in the past. It is simply unreasonable to constantly negatively criticize a person just because of one bad thing he did, and ignore all the good stuff he did.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 04, 2015, 01:02:24 PM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.


Hi calagan,
First off, sorry about this union pay problem! :(

To answer your question, agtrt the first 12 months with an active ANX plus card, the fee will be 5 HKD pet month, which is a bit below $1 USD.  Hope this helped!

Cheers
Monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 04, 2015, 05:22:38 PM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.


Hi calagan,
First off, sorry about this union pay problem! :(

To answer your question, agtrt the first 12 months with an active ANX plus card, the fee will be 5 HKD pet month, which is a bit below $1 USD.  Hope this helped!

Cheers
Monbux

mmm thanks for that information, will i have any fees after some time? I got ANX Premium Mastercard, if so what will the fees be


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 04, 2015, 05:56:58 PM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.


Hi calagan,
First off, sorry about this union pay problem! :(

To answer your question, agtrt the first 12 months with an active ANX plus card, the fee will be 5 HKD pet month, which is a bit below $1 USD.  Hope this helped!

Cheers
Monbux

mmm thanks for that information, will i have any fees after some time? I got ANX Premium Mastercard, if so what will the fees be

As far as I am aware, you should not have any additional fees. With the ANX Premium card, the only fee you should have is on ATM withdrawals, at 1%. The minimum charged fee is $3.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on February 04, 2015, 07:00:31 PM
And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:
http://i.imgur.com/ndOZ0bQ.png

I feel like that is simply a personal attack. It is simply unreasonable to hate a person just because of one thing that he did in the past. It is simply unreasonable to constantly negatively criticize a person just because of one bad thing he did, and ignore all the good stuff he did.
Fixed that for you. ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 04, 2015, 07:31:47 PM
And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:
http://i.imgur.com/ndOZ0bQ.png

I feel like that is simply a personal attack. It is simply unreasonable to hate a person just because of one thing that he did in the past. It is simply unreasonable to constantly negatively criticize a person just because of one bad thing he did, and ignore all the good stuff he did.
Fixed that for you. ;)

This simply further proves that your argument is invalid, and it is not backed up by evidence at all. This is simply a personal attack against me, and I request you to stop doing so, or keep it to another thread.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: BTCat on February 04, 2015, 10:39:42 PM
I would recommend you to create a new thread that can be modified. Not to delete constructive critics but just to have some control when needed.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 05, 2015, 01:56:34 AM
I would recommend you to create a new thread that can be modified. Not to delete constructive critics but just to have some control when needed.
That's a good suggestion, perhaps we will.  We were hoping for all this off topic stuff to die down and be moved elsewhere.  Problem is then these people might have even more of a reason to bash us, claiming self moderated topics = we have something to hide.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: BTCat on February 05, 2015, 09:31:41 AM
.. claiming self moderated topics = we have something to hide.

People here on bitcointalk are mostly already past that and understand there is a need for it to fight the rudeness and trolls. Even competitors might wanna bash a specific crypto or business.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 06, 2015, 03:16:23 AM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.


Hi calagan,
First off, sorry about this union pay problem! :(

To answer your question, agtrt the first 12 months with an active ANX plus card, the fee will be 5 HKD pet month, which is a bit below $1 USD.  Hope this helped!

Cheers
Monbux

mmm thanks for that information, will i have any fees after some time? I got ANX Premium Mastercard, if so what will the fees be

As far as I am aware, you should not have any additional fees. With the ANX Premium card, the only fee you should have is on ATM withdrawals, at 1%. The minimum charged fee is $3.

sweet thank you for the clarification on that, " well i think lol " since you did say you not 100% sure on the fees so dont want to get my hopes up and then boom large fees


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 06, 2015, 03:18:21 AM
I would recommend you to create a new thread that can be modified. Not to delete constructive critics but just to have some control when needed.
That's a good suggestion, perhaps we will.  We were hoping for all this off topic stuff to die down and be moved elsewhere.  Problem is then these people might have even more of a reason to bash us, claiming self moderated topics = we have something to hide.

thats the world we live in as sad as it may be alot of people will form negative opinions, to much chatter on the forum then you a bad company like gaw / paycoin. If you have no traffic then people will say you are dead like hashie or mt gox sections


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 07, 2015, 08:31:38 PM
I would recommend you to create a new thread that can be modified. Not to delete constructive critics but just to have some control when needed.
That's a good suggestion, perhaps we will.  We were hoping for all this off topic stuff to die down and be moved elsewhere.  Problem is then these people might have even more of a reason to bash us, claiming self moderated topics = we have something to hide.

thats the world we live in as sad as it may be alot of people will form negative opinions, to much chatter on the forum then you a bad company like gaw / paycoin. If you have no traffic then people will say you are dead like hashie or mt gox sections
Yep, it's a cruel world today! :)  Thanks for your suggestions and in the future if we see that it's needed, we'll create a new, self-moderated topic. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on February 08, 2015, 12:45:38 AM
I would recommend you to create a new thread that can be modified. Not to delete constructive critics but just to have some control when needed.
That's a good suggestion, perhaps we will.  We were hoping for all this off topic stuff to die down and be moved elsewhere.  Problem is then these people might have even more of a reason to bash us, claiming self moderated topics = we have something to hide.

thats the world we live in as sad as it may be alot of people will form negative opinions, to much chatter on the forum then you a bad company like gaw / paycoin. If you have no traffic then people will say you are dead like hashie or mt gox sections
Yep, it's a cruel world today! :)  Thanks for your suggestions and in the future if we see that it's needed, we'll create a new, self-moderated topic. :)

How about either open a telephone support or update your webpage?

That would be a start.

It's been a month soon.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 08, 2015, 08:38:09 PM
I would recommend you to create a new thread that can be modified. Not to delete constructive critics but just to have some control when needed.
That's a good suggestion, perhaps we will.  We were hoping for all this off topic stuff to die down and be moved elsewhere.  Problem is then these people might have even more of a reason to bash us, claiming self moderated topics = we have something to hide.

thats the world we live in as sad as it may be alot of people will form negative opinions, to much chatter on the forum then you a bad company like gaw / paycoin. If you have no traffic then people will say you are dead like hashie or mt gox sections
Yep, it's a cruel world today! :)  Thanks for your suggestions and in the future if we see that it's needed, we'll create a new, self-moderated topic. :)

How about either open a telephone support or update your webpage?

That would be a start.

It's been a month soon.
Hi ejinte,

I believe that you are already aware that we've already forwarded this to the team.  Hopefully it'll be changed soon! :)

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on February 09, 2015, 12:07:50 PM


Hi ejinte,

I believe that you are already aware that we've already forwarded this to the team.  Hopefully it'll be changed soon! :)

Cheers,
monbux

So we can agree that the team at ANXBTC is incompetent and we should be careful with our money.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 09, 2015, 01:23:42 PM


Hi ejinte,

I believe that you are already aware that we've already forwarded this to the team.  Hopefully it'll be changed soon! :)

Cheers,
monbux

So we can agree that the team at ANXBTC is incompetent and we should be careful with our money.
Hello ejinte,

I'm not sure how to treat trolls but I'll try my best. We've already stated here everything we can, I'll be sure to send an email to the team today and remind them to remove the telephone support.  Until then I ask you to stop bashing unless  you have more constructive critism to offer.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on February 09, 2015, 02:09:51 PM
Hi! Reply please. Thanks! :)

In the past several Hong Kong exchanges have run away with costomer funds  (GBL, 796, mycoin, ANX.....),
basicaly anyone dealing with a hong kong registered exchange deserves to get goxed

P.S. I bolded 'ANX'.

   -MZ


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: BTCat on February 09, 2015, 02:19:34 PM
Hi! Reply please. Thanks! :)

In the past several Hong Kong exchanges have run away with costomer funds  (GBL, 796, mycoin, ANX.....),
basicaly anyone dealing with a hong kong registered exchange deserves to get goxed

P.S. I bolded 'ANX'.

   -MZ

They already did.


Can you please take this opportunity to advise how and when ANX has "run away with customer funds"?

Let's clarify a few items:

  • ANX launched in June 2013
  • Is a registered Hong Kong entity with a Money Services Operator license
  • has always relied on complete transparency
  • has welcomed thousands of customers to its offices on Hong Kong island
  • Is audited by a third party for both fiat and crypto reserves
  • has recently acquired Norways largest exchange, Justcoin.com aswell as CoinMKT.com in the US




Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 12, 2015, 12:40:29 AM
Hi! Reply please. Thanks! :)

In the past several Hong Kong exchanges have run away with costomer funds  (GBL, 796, mycoin, ANX.....),
basicaly anyone dealing with a hong kong registered exchange deserves to get goxed

P.S. I bolded 'ANX'.

   -MZ

They already did.


Can you please take this opportunity to advise how and when ANX has "run away with customer funds"?

Let's clarify a few items:

  • ANX launched in June 2013
  • Is a registered Hong Kong entity with a Money Services Operator license
  • has always relied on complete transparency
  • has welcomed thousands of customers to its offices on Hong Kong island
  • Is audited by a third party for both fiat and crypto reserves
  • has recently acquired Norways largest exchange, Justcoin.com aswell as CoinMKT.com in the US


Yep, many people have been spreading FUD not about ANX, but about bitcoin...  :-/


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on February 12, 2015, 07:38:29 AM
And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:
http://i.imgur.com/ndOZ0bQ.png
Fixed that for you. ;)
Yup, i see you are going well further than simple KYC/AML.
No need to thank for the free bump.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on February 12, 2015, 06:48:14 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Just going to put this on this page too.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 14, 2015, 03:25:53 AM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Just going to put this on this page too.

lol ejinte you know they love you there at anx haha, but for real i thought you was happy with your card once you got it to work is there something else wrong with it?  ???


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 14, 2015, 03:27:20 AM
And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:
http://i.imgur.com/ndOZ0bQ.png
Fixed that for you. ;)
Yup, i see you are going well further than simple KYC/AML.
No need to thank for the free bump.

lol " no need to thank for the free bump " only time i give thanks for a free bump is when the bumb is white and then i can feel alot better and more focused  :P  :P  8)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 14, 2015, 02:22:51 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Just going to put this on this page too.

lol ejinte you know they love you there at anx haha, but for real i thought you was happy with your card once you got it to work is there something else wrong with it?  ???

ejinte is unhappy because there was some misleading information on our site that still hasn't been corrected.

On a side note, I advise all of you to keep irrelevant posts to a minimum. If you wish to rant, please make a new thread in the Services Discussion section, and don't clutter up this thread.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 14, 2015, 06:11:34 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Just going to put this on this page too.

lol ejinte you know they love you there at anx haha, but for real i thought you was happy with your card once you got it to work is there something else wrong with it?  ???

ejinte is unhappy because there was some misleading information on our site that still hasn't been corrected.

On a side note, I advise all of you to keep irrelevant posts to a minimum. If you wish to rant, please make a new thread in the Services Discussion section, and don't clutter up this thread.

hey i dont think it was irrelevant i was not talking about something random, i simply asked him why does he or she have it so bad for anx since i thought the main issue they had was when they got card took them long time to load card like me. Only difference is i am not going on about your phone number lol i actually use my anx premium card


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 14, 2015, 06:25:05 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Just going to put this on this page too.

lol ejinte you know they love you there at anx haha, but for real i thought you was happy with your card once you got it to work is there something else wrong with it?  ???

ejinte is unhappy because there was some misleading information on our site that still hasn't been corrected.

On a side note, I advise all of you to keep irrelevant posts to a minimum. If you wish to rant, please make a new thread in the Services Discussion section, and don't clutter up this thread.

hey i dont think it was irrelevant i was not talking about something random, i simply asked him why does he or she have it so bad for anx since i thought the main issue they had was when they got card took them long time to load card like me. Only difference is i am not going on about your phone number lol i actually use my anx premium card

I was not referring to your post. I was referring to posts like bernard75's since he is just ranting and lying and trying to incriminate our company.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on February 14, 2015, 06:27:29 PM
You bring this on yourself over and over.
How is this lying:
And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:
http://i.imgur.com/ndOZ0bQ.png


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on February 14, 2015, 06:36:09 PM
You bring this on yourself over and over.
How is this lying:
And the fact that you still fail to understand what you did wrong and werent fired shows with what kind of people customers of ANX have to deal with:
http://i.imgur.com/ndOZ0bQ.png

You're obviously attacking byt411 personally. ??? IMHO scammer doxing is a good thing and also he said he stopped 'questionable activities'. Why repeating?

   -MZ


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on February 14, 2015, 06:48:02 PM
Scammer doxxing might be ok, but its nothing a representative of a company should be involved with.
And byt411 questionable activities are just the tip of the iceberg, as i already described here:

1. Your constant lying to your customers about your cards.
The angry customers here are not the first time this has happened.
There is actually a 100+ post strong topic just about the last fiasco:
https://bitcointalk.org/index.php?topic=685581

2. Your fake volume.
There is no other exchange that combines trades in all currencies and then pretends they are that much in any currency.
http://i.imgur.com/ZACsbEj.png

3. Your inability for SEPA transfers promised for months.

3. Operating multiple sites for one and the same exchange.
Thus faking your user base.

5. Your "ANX Trusted Forum Managers" being involved in questionable activities.
Like doxxing customers for example here:
http://i.imgur.com/ndOZ0bQ.png

I would have left this topic a long time ago, but byt411 cant stop insulting me just because i exposed him.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 14, 2015, 09:30:52 PM
Scammer doxxing might be ok, but its nothing a representative of a company should be involved with.
And byt411 questionable activities are just the tip of the iceberg, as i already described here:

1. Your constant lying to your customers about your cards.
The angry customers here are not the first time this has happened.
There is actually a 100+ post strong topic just about the last fiasco:
https://bitcointalk.org/index.php?topic=685581

2. Your fake volume.
There is no other exchange that combines trades in all currencies and then pretends they are that much in any currency.

3. Your inability for SEPA transfers promised for months.

3. Operating multiple sites for one and the same exchange.
Thus faking your user base.

5. Your "ANX Trusted Forum Managers" being involved in questionable activities.
Like doxxing customers for example here:
http://i.imgur.com/ndOZ0bQ.png

I would have left this topic a long time ago, but byt411 cant stop insulting me just because i exposed him.

bernard75, please quote when I have insulted you.
You claim that you have exposed me, but I have no idea why you say so. Usually, when something is exposed/revealed, it is because it is hidden, and someone revealed the secret.
There is nothing being hidden here; all of my posts are visible and viewable for everyone, so I believe that your use of the word "expose" makes no sense.
I have clarified that everything you said in that post is completely invalid, but it may be that you simply chose to ignore that post. It is the post below:
https://bitcointalk.org/index.php?topic=425451.msg10339921#msg10339921
Also, as to something I forgot to mention in that reply:
3. We have reinstated SEPA withdrawals and deposits a long time ago.

Please understand that I am an employee, not a representative of a company. You might also notice that the common practice is to understand that a person's opinions does not represent the company's opinions.
I would like to mark the end of the discussion here, as there is no more to be discussed. If anyone has any other similar claims, please make a thread on the Service Discussion section and I will reply promptly.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on February 15, 2015, 01:34:15 AM

Please understand that I am an employee, not a representative of a company.

If you are an employee of a company you are also a representative of the same company. Just to make that clear.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 15, 2015, 09:29:54 AM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Just going to put this on this page too.

lol ejinte you know they love you there at anx haha, but for real i thought you was happy with your card once you got it to work is there something else wrong with it?  ???

ejinte is unhappy because there was some misleading information on our site that still hasn't been corrected.

On a side note, I advise all of you to keep irrelevant posts to a minimum. If you wish to rant, please make a new thread in the Services Discussion section, and don't clutter up this thread.

hey i dont think it was irrelevant i was not talking about something random, i simply asked him why does he or she have it so bad for anx since i thought the main issue they had was when they got card took them long time to load card like me. Only difference is i am not going on about your phone number lol i actually use my anx premium card

I was not referring to your post. I was referring to posts like bernard75's since he is just ranting and lying and trying to incriminate our company.

oh ok gotcha sorry was in same response in reply to my post so i thought was ment for me that is why i was lost like what did i do to deserve such a answer lol, well have a good one


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 15, 2015, 02:38:01 PM

Please understand that I am an employee, not a representative of a company.

If you are an employee of a company you are also a representative of the same company. Just to make that clear.

I am fully aware of representing my company while I am working, and if there is anything I have said to offend you then I apologize. My personal matters are however not related to my company at all. Therefore, I hope for your understanding on this matter.
oh ok gotcha sorry was in same response in reply to my post so i thought was ment for me that is why i was lost like what did i do to deserve such a answer lol, well have a good one

It's fine. This is a great example of how simple misunderstandings can be resolved peacefully, without insulting each other. Thank you for your understanding, DARKANGEL6415.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 17, 2015, 01:21:04 AM
Hello everyone, please note:
Quote
Please kindly note that our office will be closed from February 19 to February 22 due to statutory holiday in Hong Kong. We will be back to regular business hours on February 23 and all bank requests will be processed as soon as we resume our normal hours.

Debit card loading will not be performed from February 18 to February 24 and will resume on February 25.

Crypto deposit and withdrawal requests remain unaffected and will be processed 24 x7.

Customer support remains available during standard operating hours.

Wish everyone that'ss celebrating it a Happy Looner New Year!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 22, 2015, 03:26:48 PM
The Startcoin ANX Debit Card project is now live again on: https://www.startjoin.com/anxcard.
Feel free to check it out and tell us what you think!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on February 22, 2015, 03:29:10 PM
The Startcoin ANX Debit Card project is now live again on: https://www.startjoin.com/anxcard.
Feel free to check it out and tell us what you think!

Nginx | 403 Forbidden error.

   -MZ


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on February 22, 2015, 03:36:23 PM
The Startcoin ANX Debit Card project is now live again on: https://www.startjoin.com/anxcard.
Feel free to check it out and tell us what you think!

Nginx | 403 Forbidden error.

   -MZ
For the link https://www.startjoin.com/anxcard ?

It's working fine for me, which browser are you using?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on February 22, 2015, 03:51:52 PM
For the link https://www.startjoin.com/anxcard ?

It's working fine for me, which browser are you using?

I think Cloudfare is preventing from me entering as they are showing captcha when I enter. I am using Safari on Iphone 5s(iOS 8). Let me try with PC.

Edit: Not working on computer using Chrome too. Good luck!

   -MZ


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 22, 2015, 04:02:48 PM
For the link https://www.startjoin.com/anxcard ?

It's working fine for me, which browser are you using?

I think Cloudfare is preventing from me entering as they are showing captcha when I enter. I am using Safari on Iphone 5s(iOS 8). Let me try with PC.

Edit: Not working on computer using Chrome too. Good luck!

   -MZ

Hmmm... It seems to be working for me.
It may be due to a location-based CloudFlare Issue. What country are you in?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on February 22, 2015, 04:06:37 PM
Hmmm... It seems to be working for me.
It may be due to a location-based CloudFlare Issue. What country are you in?

India.

I didn't see that earlier, congrats for becoming a Hero Member! :)

   -MZ


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 22, 2015, 06:58:48 PM
Hmmm... It seems to be working for me.
It may be due to a location-based CloudFlare Issue. What country are you in?

India.

I didn't see that earlier, congrats for becoming a Hero Member! :)

   -MZ

LOL THANKS!
^^Sorry for being informal. I never noticed I am now a Hero Member, I'm more of a lurker now.

Anyway, do you still experience the problem that you stated?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on February 22, 2015, 07:19:20 PM
LOL THANKS!
^^Sorry for being informal. I never noticed I am now a Hero Member, I'm more of a lurker now.

;D :D

Anyway, do you still experience the problem that you stated?

Yes!

   -MZ


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on February 22, 2015, 09:47:29 PM
LOL THANKS!
^^Sorry for being informal. I never noticed I am now a Hero Member, I'm more of a lurker now.

;D :D

Anyway, do you still experience the problem that you stated?

Yes!

   -MZ

Hmmm. OK, I'll forward it on to see what the problem is.
Btw, congrats on becoming Sr. Member too.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on February 22, 2015, 11:15:50 PM

Sorry, but what do you mean?




Look at this link:
https://anxbtc.com/pages/#/card-compare

As you can see, my ANX PLUS card should have a telephone support. However, this is a straight up lie. There is no telephone support. The managers at ANX knows this, you said yourself that you've emailed them. However no changes were made. That's why ANX is lying.

Not to mention hiding important information like loading time for card.

I don't beleive that you guys don't have time to change this information. It would take you about 5 minutes.

I don't feel comfortable trusting you with my money.

Everyone be careful please!!

Just going to put this on this page too.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 23, 2015, 01:37:27 AM

Please understand that I am an employee, not a representative of a company.

If you are an employee of a company you are also a representative of the same company. Just to make that clear.

I am fully aware of representing my company while I am working, and if there is anything I have said to offend you then I apologize. My personal matters are however not related to my company at all. Therefore, I hope for your understanding on this matter.
oh ok gotcha sorry was in same response in reply to my post so i thought was ment for me that is why i was lost like what did i do to deserve such a answer lol, well have a good one

It's fine. This is a great example of how simple misunderstandings can be resolved peacefully, without insulting each other. Thank you for your understanding, DARKANGEL6415.

no problem i always says it is better to try to get civil peaceful answer first before getting all worked up and insulting like you said. I think if people would follow this thinking even if only 25% of the population then the world might be like 50% a better place  ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on February 23, 2015, 01:39:23 AM
Hmmm... It seems to be working for me.
It may be due to a location-based CloudFlare Issue. What country are you in?

India.

I didn't see that earlier, congrats for becoming a Hero Member! :)

   -MZ

LOL THANKS!
^^Sorry for being informal. I never noticed I am now a Hero Member, I'm more of a lurker now.

Anyway, do you still experience the problem that you stated?

oh yeah i did not even notice you a hero member now, congrats on that now you got to work your way up to i think it is legendary or whatever it is called  :P


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Muhammed Zakir on February 24, 2015, 03:12:45 PM
Hmmm. OK, I'll forward it on to see what the problem is.

Thanks and please keep us updated.

Btw, congrats on becoming Sr. Member too.

It was almost 3 weeks ago. ;) But thank you!

   -MZ


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on February 24, 2015, 04:46:13 PM
Hmmm. OK, I'll forward it on to see what the problem is.

Thanks and please keep us updated.



Don't expect much


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: seen369 on February 24, 2015, 05:56:58 PM
Come and trade today! No ID verification is needed! ANXPRO (http://bit.ly/anxprobyt).

How can there be no ID verification? What about AML policy


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: verloren on February 25, 2015, 07:42:15 AM
Come and trade today! No ID verification is needed! ANXPRO (http://bit.ly/anxprobyt).

How can there be no ID verification? What about AML policy
Trading is fine. Fiat withdrawal needs ID.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on February 25, 2015, 04:59:00 PM
Come and trade today! No ID verification is needed! ANXPRO (http://bit.ly/anxprobyt).

How can there be no ID verification? What about AML policy
Trading is fine. Fiat withdrawal needs ID.

That is correct. There is no ID verification needed for trading, but it is needed for fiat deposits and withdrawals.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: KizerWilhelm on February 25, 2015, 09:20:10 PM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).



So how are they generating revenues? From fiat money only?


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on February 25, 2015, 10:35:29 PM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).



So how are they generating revenues? From fiat money only?

Our profits come from many different sources, including but not limited to:
-Transaction Fees
-Debit Card Fees
-Fees from our physical bitcoin store
-Fees from our Bitcoin ATM.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: monbux on February 25, 2015, 11:45:34 PM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).



So how are they generating revenues? From fiat money only?
We also have an exchange that is dedicated to currencies! https://anxpro.com
So no, there are other revenue streams other than fiat.

Cheers,
monbux


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: DARKANGEL6415 on February 26, 2015, 07:13:30 AM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).



So how are they generating revenues? From fiat money only?

Our profits come from many different sources, including but not limited to:
-Transaction Fees
-Debit Card Fees
-Fees from our physical bitcoin store
-Fees from our Bitcoin ATM.

see that is playing it smart getting revenue from multiple sources is a good thing, i wish i had a bitcoin atm set up somewhere i wonder if people would take interest in it


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: monbux on February 28, 2015, 02:52:43 PM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).



So how are they generating revenues? From fiat money only?

Our profits come from many different sources, including but not limited to:
-Transaction Fees
-Debit Card Fees
-Fees from our physical bitcoin store
-Fees from our Bitcoin ATM.

see that is playing it smart getting revenue from multiple sources is a good thing, i wish i had a bitcoin atm set up somewhere i wonder if people would take interest in it
To be honest, bitcoin is still pretty young.  ANX, like all other major companies that accept and promote bitcoin want this currency to strive and to be known everywhere!  I hear that there are more and more bitcoin ATMs being setup around the world. :)



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: calagan on March 01, 2015, 08:09:20 AM
Could one of the friendly ANX guys let us know why support for CHF (Swiss Franc) has been removed?
Is there any chance it will reappear?
If not, I would suggest to edit the original post and remove CHF from the list of "advantages".

... and for those who wonder, YES, the CHF fulfills the definition of a major currency, at least more so than the NZD or even the SGD.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 01, 2015, 12:27:27 PM
Could one of the friendly ANX guys let us know why support for CHF (Swiss Franc) has been removed?
Is there any chance it will reappear?
If not, I would suggest to edit the original post and remove CHF from the list of "advantages".

... and for those who wonder, YES, the CHF fulfills the definition of a major currency, at least more so than the NZD or even the SGD.

That is a very good question. I will ask and I will come back to you, but the reply will probably be tomorrow, since today is Sunday.

Hmmm. OK, I'll forward it on to see what the problem is.

Thanks and please keep us updated.

Btw, congrats on becoming Sr. Member too.

It was almost 3 weeks ago. ;) But thank you!

   -MZ

Hey Muhammed. Do you still experience any problems when trying to access StartJoin?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: calagan on March 01, 2015, 06:06:05 PM
I Noticed an interesting UI bug in anxbtc.com Account Profile > API

I've recently installed the ANX Vault App for Android, so an API key was automatically created, but by default, it doesn't allow you to move (withdraw) funds with the app: you have to go to anxbtc.com Account Profile > API and check "Move Funds".

However I noticed that if you check BOTH "Move Funds" and "Place and Manage orders" then Save, the site will tell you everything went fine, send you a confirmation e-mail, but you will still not be able to transfer money with ANX Vault. Then if you go back to the Web site, you'll notice that only "Place and Manage orders" is checked.

I got it to work by checking only "Move Funds" and not "Place and Manage orders".

For reference, I was using Windows 8.1 and Firefox.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 02, 2015, 02:14:44 AM
I Noticed an interesting UI bug in anxbtc.com Account Profile > API

I've recently installed the ANX Vault App for Android, so an API key was automatically created, but by default, it doesn't allow you to move (withdraw) funds with the app: you have to go to anxbtc.com Account Profile > API and check "Move Funds".

However I noticed that if you check BOTH "Move Funds" and "Place and Manage orders" then Save, the site will tell you everything went fine, send you a confirmation e-mail, but you will still not be able to transfer money with ANX Vault. Then if you go back to the Web site, you'll notice that only "Place and Manage orders" is checked.

I got it to work by checking only "Move Funds" and not "Place and Manage orders".

For reference, I was using Windows 8.1 and Firefox.
Thanks for reporting this bug.  I'll forward this to the technical team and they'll see what they can do to fix it! :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: mario1979 on March 02, 2015, 04:43:28 AM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 02, 2015, 08:01:19 AM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: mario1979 on March 02, 2015, 11:25:12 AM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 02, 2015, 08:05:01 PM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore

Hi Mario,
Can you please PM me a screenshot of the transaction, and the page stating that the minimum recharge is 0.01 BTC?

Thanks.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: mario1979 on March 03, 2015, 01:22:20 AM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore

Hi Mario,
Can you please PM me a screenshot of the transaction, and the page stating that the minimum recharge is 0.01 BTC?

Thanks.

Hi byt411, I am new to this, how do I insert a pic in the pm? where can I read about the fees, the minimum to load an ANX debit card, how much I can withdraw from an ATM in a day etc etc.....


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 03, 2015, 02:18:25 AM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore

Hi Mario,
Can you please PM me a screenshot of the transaction, and the page stating that the minimum recharge is 0.01 BTC?

Thanks.

Hi byt411, I am new to this, how do I insert a pic in the pm? where can I read about the fees, the minimum to load an ANX debit card, how much I can withdraw from an ATM in a day etc etc.....

Quote
The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.
It was stated clearly in the FAQ, and that's where inquiries like this belong... It was a Frequently Asked Question, therefore we answered in the section.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 03, 2015, 02:20:19 AM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore

Hi Mario,
Can you please PM me a screenshot of the transaction, and the page stating that the minimum recharge is 0.01 BTC?

Thanks.

Hi byt411, I am new to this, how do I insert a pic in the pm? where can I read about the fees, the minimum to load an ANX debit card, how much I can withdraw from an ATM in a day etc etc.....
Hello Mario,
Firstly, to insert a picture in any post, you must upload it onto an online image hosting site like tinypic, take the direct URL, then insert it in between:
Code:
[img][/img]
These questions are all answered in the FAQ: https://www.anxbtc.com/faq

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: mario1979 on March 03, 2015, 04:31:23 AM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore

Hi Mario,
Can you please PM me a screenshot of the transaction, and the page stating that the minimum recharge is 0.01 BTC?

Thanks.

Hi byt411, I am new to this, how do I insert a pic in the pm? where can I read about the fees, the minimum to load an ANX debit card, how much I can withdraw from an ATM in a day etc etc.....
Hello Mario,
Firstly, to insert a picture in any post, you must upload it onto an online image hosting site like tinypic, take the direct URL, then insert it in between:
Code:
[img][/img]
These questions are all answered in the FAQ: https://www.anxbtc.com/faq

Cheers,
monbux

Thank you this matter has been solved and I fully understand it now ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 03, 2015, 04:53:25 PM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore

Hi Mario,
Can you please PM me a screenshot of the transaction, and the page stating that the minimum recharge is 0.01 BTC?

Thanks.

Hi byt411, I am new to this, how do I insert a pic in the pm? where can I read about the fees, the minimum to load an ANX debit card, how much I can withdraw from an ATM in a day etc etc.....
Hello Mario,
Firstly, to insert a picture in any post, you must upload it onto an online image hosting site like tinypic, take the direct URL, then insert it in between:
Code:
[img][/img]
These questions are all answered in the FAQ: https://www.anxbtc.com/faq

Cheers,
monbux

Thank you this matter has been solved and I fully understand it now ;)

No problem. I'm glad we could help you. If you have any further queries, please do not hesitate to contact us.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 05, 2015, 01:30:39 PM
Online and ready to answer any of your questions. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: calagan on March 05, 2015, 10:58:46 PM
Could one of the friendly ANX guys let us know why support for CHF (Swiss Franc) has been removed?
Is there any chance it will reappear?
If not, I would suggest to edit the original post and remove CHF from the list of "advantages".

... and for those who wonder, YES, the CHF fulfills the definition of a major currency, at least more so than the NZD or even the SGD.

That is a very good question. I will ask and I will come back to you, but the reply will probably be tomorrow, since today is Sunday.

Still waiting for a reply regarding the above questions.

I would also like to know the exchange fee when making a purchase with the ANX Premium Debit card at a POS in non-USD currencies such as EUR or CHF. To be clear, I'm not talking about the exchange rate which is published by MasterCard (https://www.mastercard.com/global/currencyconversion/index.html), but the additional percentage charged by the issuer, which is often 2-5%.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 06, 2015, 06:11:56 PM
Could one of the friendly ANX guys let us know why support for CHF (Swiss Franc) has been removed?
Is there any chance it will reappear?
If not, I would suggest to edit the original post and remove CHF from the list of "advantages".

... and for those who wonder, YES, the CHF fulfills the definition of a major currency, at least more so than the NZD or even the SGD.

That is a very good question. I will ask and I will come back to you, but the reply will probably be tomorrow, since today is Sunday.

Still waiting for a reply regarding the above questions.

I would also like to know the exchange fee when making a purchase with the ANX Premium Debit card at a POS in non-USD currencies such as EUR or CHF. To be clear, I'm not talking about the exchange rate which is published by MasterCard (https://www.mastercard.com/global/currencyconversion/index.html), but the additional percentage charged by the issuer, which is often 2-5%.

Hey calagan,

To answer your first question, CHF has been removed due to its volatility after de-pegged from the Euro. We will remove CHF from the advantage list.

Secondly, The additional percentage charged by the issuer is 1.5%. 

If you have any additional questions, please ask! :)

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 07, 2015, 04:08:52 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 08, 2015, 12:45:16 AM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 08, 2015, 12:51:56 AM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 08, 2015, 12:55:53 AM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 08, 2015, 12:57:46 AM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 08, 2015, 12:56:05 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 08, 2015, 01:15:02 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 08, 2015, 02:16:41 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 08, 2015, 02:26:41 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange
They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself.  I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card?  If so, you could just email our support or post here.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 08, 2015, 03:09:07 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange
They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself.  I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card?  If so, you could just email our support or post here.

I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 08, 2015, 04:00:41 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange
They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself.  I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card?  If so, you could just email our support or post here.

I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE.

ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries.
The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 08, 2015, 08:11:43 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange
They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself.  I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card?  If so, you could just email our support or post here.

I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE.

ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries.
The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support.


But you said it yourself; they can't do shit.  >:(


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 08, 2015, 09:07:05 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange
They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself.  I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card?  If so, you could just email our support or post here.

I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE.

ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries.
The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support.


But you said it yourself; they can't do shit.  >:(

They can resolve problems related to the card but not to ANX, such as PIN problems, or if, for some reason, the card isn't working. However, if you have any problems that is related to the loading of the card with bitcoins or any ANX related questions, feel free to contact me. I usually reply within 24 hours.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 08, 2015, 11:27:48 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange
They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself.  I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card?  If so, you could just email our support or post here.

I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE.

ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries.
The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support.


But you said it yourself; they can't do shit.  >:(

They can resolve problems related to the card but not to ANX, such as PIN problems, or if, for some reason, the card isn't working. However, if you have any problems that is related to the loading of the card with bitcoins or any ANX related questions, feel free to contact me. I usually reply within 24 hours.


Sure! What number?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 09, 2015, 12:31:32 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card?

The telephone support of our card issuer is +86(10) 9507 1998

That's the nummer for the support of the card issuer and not for ANXBTC!

LIAR!
May I ask where we have stated that WE have a telephone support?

Right here: https://anxbtc.com/pages/#/card-compare

You've said yourself that calling the card issuer would just be a waist of time.

Everyone be careful of this exchange
They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself.  I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card?  If so, you could just email our support or post here.

I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE.

ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries.
The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support.


But you said it yourself; they can't do shit.  >:(

They can resolve problems related to the card but not to ANX, such as PIN problems, or if, for some reason, the card isn't working. However, if you have any problems that is related to the loading of the card with bitcoins or any ANX related questions, feel free to contact me. I usually reply within 24 hours.


Sure! What number?
Quote
The telephone support of our card issuer is +86(10) 9507 1998
. It seems like your inquiry has been answered now, though.  You are now fully aware of the cards loading times.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 11, 2015, 02:59:25 AM
The ANX exchange supports multiple currencies: USD, EUR, HKD, AUD, CAD, JPY,
SGD, GBP and NZD


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 11, 2015, 10:05:11 AM
The ANX exchange supports multiple currencies: USD, EUR, HKD, AUD, CAD, JPY,
SGD, GBP and NZD

And I'm pretty sure they're the only exchange to have a phone support.  :D


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on March 11, 2015, 12:37:10 PM
About a year ago the support told me, they build a fee structure depending on traded volume.
Why it's not live yet?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 12, 2015, 04:33:14 PM
About a year ago the support told me, they build a fee structure depending on traded volume.
Why it's not live yet?

Sorry about the delayed response.
We have cancelled the fee structure depending on traded volume, and market orders are now fixed at 0.6% and limit orders at 0.3%.
Any trader with a volume of more than 100BTC/month may contact us, and we will configure your account to have no fees. We reserve the right to withdraw this benefit at any time.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 12, 2015, 11:27:27 PM
About a year ago the support told me, they build a fee structure depending on traded volume.
Why it's not live yet?

Sorry about the delayed response.
We have cancelled the fee structure depending on traded volume, and market orders are now fixed at 0.6% and limit orders at 0.3%.
Any trader with a volume of more than 100BTC/month may contact us, and we will configure your account to have no fees. We reserve the right to withdraw this benefit at any time.
Sorry guys, I just got a new modem and honestly it sucks, not working very well.  I think its fixed now.  Just saying that I haven't really been able to browse bitcointalk for the last 2 days.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Erdogan on March 14, 2015, 06:24:54 AM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on March 14, 2015, 10:32:44 AM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)


Yeah they don't give a shit about their costumers.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 14, 2015, 06:32:48 PM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)


Yeah they don't give a shit about their costumers.

Again, ejinte, that is your own opinion. If you are unsatisfied by our service, please make a thread in the Service Discussion board of this forum, to not clutter up this thread.

Erdogan, can you please explain how you came to that conclusion from that article?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 15, 2015, 02:10:50 PM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)
Hello Erdogan,

How so?  Would google be a vehicle to extract money out of the tech bubble as well, then?  They are purchasing many startups and small businesses/companies as well.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Erdogan on March 15, 2015, 03:45:04 PM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)
Hello Erdogan,

How so?  Would google be a vehicle to extract money out of the tech bubble as well, then?  They are purchasing many startups and small businesses/companies as well.

Bad support: only excuses, never progress.
The article: The company is engaged in aquisitions.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 15, 2015, 03:55:17 PM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)
Hello Erdogan,

How so?  Would google be a vehicle to extract money out of the tech bubble as well, then?  They are purchasing many startups and small businesses/companies as well.

Bad support: only excuses, never progress.
The article: The company is engaged in aquisitions.

Well, I would assume that managing to provide the first Bitcoin Debit Card to a huge amount of people, and to launch one of the first Bitcoin ATMs in the world, and to be one of the largest Bitcoin exchange is progress.
Our customer support is a lot better than the ones of many other companies. If you feel like we have done badly, at least state why that is the case.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 16, 2015, 12:41:31 AM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)
Hello Erdogan,

How so?  Would google be a vehicle to extract money out of the tech bubble as well, then?  They are purchasing many startups and small businesses/companies as well.

Bad support: only excuses, never progress.
The article: The company is engaged in aquisitions.


Hello,
As byt441 requested, if you find that our support does not meet your standards, feel free to provide any suggestions!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Erdogan on March 16, 2015, 08:05:32 AM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)
Hello Erdogan,

How so?  Would google be a vehicle to extract money out of the tech bubble as well, then?  They are purchasing many startups and small businesses/companies as well.

Bad support: only excuses, never progress.
The article: The company is engaged in aquisitions.

Hello,
As byt441 requested, if you find that our support does not meet your standards, feel free to provide any suggestions!

Nah, it is a lost case. The support people are random people on the net spewing this garbage for minimal pay, they probably know nothing about the company.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 16, 2015, 05:27:50 PM
It seems that ANX is not about creating service or having customers, rather it is a vehicle to extract money out of the tech bubble.

http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/ (http://www.newsbtc.com/2015/01/27/hong-kong-based-bitcoin-exchange-anx-goes-us-markets-coinmkt-acquisition/)
Hello Erdogan,

How so?  Would google be a vehicle to extract money out of the tech bubble as well, then?  They are purchasing many startups and small businesses/companies as well.

Bad support: only excuses, never progress.
The article: The company is engaged in aquisitions.

Hello,
As byt441 requested, if you find that our support does not meet your standards, feel free to provide any suggestions!

Nah, it is a lost case. The support people are random people on the net spewing this garbage for minimal pay, they probably know nothing about the company.


If you are going to talk in such an unconstructive manner, please leave the thread. Thank you.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: DARKANGEL6415 on March 20, 2015, 08:02:39 PM
Today we've added support to keep track of your ANXPRO accounts to CryptFolio (https://cryptfolio.com) (BitcoinTalk thread (https://bitcointalk.org/index.php?topic=192423.msg6987403#msg6987403)). Adding the exchange was fairly straightforward :)

CryptFolio helps you safely keep track of exchange balances over time, and generates reports (such as your overall net worth in any currency).



So how are they generating revenues? From fiat money only?

Our profits come from many different sources, including but not limited to:
-Transaction Fees
-Debit Card Fees
-Fees from our physical bitcoin store
-Fees from our Bitcoin ATM.

see that is playing it smart getting revenue from multiple sources is a good thing, i wish i had a bitcoin atm set up somewhere i wonder if people would take interest in it
To be honest, bitcoin is still pretty young.  ANX, like all other major companies that accept and promote bitcoin want this currency to strive and to be known everywhere!  I hear that there are more and more bitcoin ATMs being setup around the world. :)



man i wish there was atm machines near me in the Midwest USA they all seem to be on big places and i can understand that but makes smaller areas feel left out lol  :'(


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on March 20, 2015, 08:03:18 PM
Could one of the friendly ANX guys let us know why support for CHF (Swiss Franc) has been removed?
Is there any chance it will reappear?
If not, I would suggest to edit the original post and remove CHF from the list of "advantages".

... and for those who wonder, YES, the CHF fulfills the definition of a major currency, at least more so than the NZD or even the SGD.

maybe not enough sales / trades?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on March 20, 2015, 08:04:46 PM
I Noticed an interesting UI bug in anxbtc.com Account Profile > API

I've recently installed the ANX Vault App for Android, so an API key was automatically created, but by default, it doesn't allow you to move (withdraw) funds with the app: you have to go to anxbtc.com Account Profile > API and check "Move Funds".

However I noticed that if you check BOTH "Move Funds" and "Place and Manage orders" then Save, the site will tell you everything went fine, send you a confirmation e-mail, but you will still not be able to transfer money with ANX Vault. Then if you go back to the Web site, you'll notice that only "Place and Manage orders" is checked.

I got it to work by checking only "Move Funds" and not "Place and Manage orders".

For reference, I was using Windows 8.1 and Firefox.

good find keep finding them bugs so they can be fixed  ;)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on March 20, 2015, 08:06:08 PM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

yeah they want recarge amount of $100 minimal


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on March 20, 2015, 08:08:03 PM
I wanted to recharge my ANXPLUS card and this is the first time I am trying this out,

I tried to recharge my ANXPLUS Debit Card yesterday, but I received an error.
I tried  to recharge my Debit Card with 0.04 BTC today but received a message stating that the amount was to low. the minimum to recharge is 0.01 BTC, what is the problem and can anyone help me with some information concerning this. Thank you in advandced

The problem is that ANX hide all relevant information until it becomes a problem for the user. By the way, your recharging might take up to 48hours, I guess you didn't know this, since they don't display it on their website, except for deep down in the FAQ.

I contacted support, they informed me that the minimum to recharge my debit card is $100, the crazy thing is that on the recharge page it states that the minimum to recharge is 0.01 BTC, I am a little confused now or am I suddenly not trusting them anymore

Hi Mario,
Can you please PM me a screenshot of the transaction, and the page stating that the minimum recharge is 0.01 BTC?

Thanks.

Hi byt411, I am new to this, how do I insert a pic in the pm? where can I read about the fees, the minimum to load an ANX debit card, how much I can withdraw from an ATM in a day etc etc.....
Hello Mario,
Firstly, to insert a picture in any post, you must upload it onto an online image hosting site like tinypic, take the direct URL, then insert it in between:
Code:
[img][/img]
These questions are all answered in the FAQ: https://www.anxbtc.com/faq

Cheers,
monbux

Thank you this matter has been solved and I fully understand it now ;)

good to hear and thank you for keeping us posted on the progress of the issue and letting us know is resolved


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on March 20, 2015, 08:19:30 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

LOL  ::)  ::)  ::)  ::)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on March 20, 2015, 08:20:48 PM
Did you guys check out our ANX blog yet?  Look there for the latest updates and news! :)
http://blog.anxintl.com/

I know I sound like an annoying bitch, but when are you going to update your webpage?  :-\

We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie.
All new customers now get sent via email all the details of the loading time and such before the card is shipped.

that is good to hear and i am sure all new customers will be less confussed


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on March 20, 2015, 08:25:22 PM
About a year ago the support told me, they build a fee structure depending on traded volume.
Why it's not live yet?

Sorry about the delayed response.
We have cancelled the fee structure depending on traded volume, and market orders are now fixed at 0.6% and limit orders at 0.3%.
Any trader with a volume of more than 100BTC/month may contact us, and we will configure your account to have no fees. We reserve the right to withdraw this benefit at any time.

sweet thanks for the update now if only  could trade 100bitcoin i would be set  ;D


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 20, 2015, 10:00:47 PM
Quote
man i wish there was atm machines near me in the Midwest USA they all seem to be on big places and i can understand that but makes smaller areas feel left out lol
USA is quite big on bitcoin in some parts, no? o.O  There is nothing around where I live here in Canada.  Sometimes I wish that the next day, I could walk up to my local Tim Horton's, and they would as me; "Are you paying in bitcoin, sir?"  Would be pretty neat. ;D


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 22, 2015, 10:06:36 PM
Be sure to check out and like our facebook page: https://www.facebook.com/ANXBTC


Title: ANX working against the spirit of Bitcoin
Post by: snoopy101 on March 23, 2015, 10:42:09 AM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.





Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: snoopy101 on March 23, 2015, 10:49:38 AM
also a side note, https://dsx.uk/ has just accepted me using the same documentation, it seems some companies are working within the spirit of bitcoin while others are just profit motivated.


Title: Re: ANX working against the spirit of Bitcoin
Post by: snoopy101 on March 23, 2015, 10:57:15 AM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.






I will be posting this across the internet on 37 different forums and I am encouraging anyone with the same experience to speak out. Together we can make the bitcoin world better.


Title: Re: ANX working against the spirit of Bitcoin
Post by: ejinte on March 23, 2015, 01:00:12 PM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.






Yeah I've been trying to warn people about this company the last pages.


Title: Re: ANX working against the spirit of Bitcoin
Post by: byt411 on March 23, 2015, 04:34:35 PM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.






I will be posting this across the internet on 37 different forums and I am encouraging anyone with the same experience to speak out. Together we can make the bitcoin world better.

Hi snoopy101,
I'm sorry that your application was rejected. It is correct that the verification is done by a third party, since they are specialists in this field and they have a strict criteria that will determine if a person should be accepted or not. Not accepting you isn't because we don't want to; it's because the KYC company rejected your application. The most common reasons are because your personal information/address has changed recently, or your country is associated with Money Laundering and/or Fraud and it was determined as a high risk.

Other companies, such as CoinBase, follow a similar procedure; the KYC verification is done by another company, for risk management and to check your identity. CoinBase has terminated numerous accounts due to similar reasons, and they have been reopened after the customer emailing customer support and resolving the problem.

About the refund, have you tried contacting our support about it? If not, you can contact me, and I will pass on the information. If you have, then please give me your email address associated with your ANX account, and I will help resolve this problem.

Thanks,
byt411


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on March 23, 2015, 05:07:52 PM
Quote
About the refund, have you tried contacting our support about it? If not, you can contact me, and I will pass on the information. If you have, then please give me your email address associated with your ANX account, and I will help resolve this problem.

snoopy101, please understand that ANX did not reject the KYC vendor did.  You should be able to get a refund easily by contacting the ANX support email: support@anxbtc.com

Quote
ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".
  ANX has to do that, it is a legally required process.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: PolarPoint on March 23, 2015, 05:27:48 PM
Come and trade today! No ID verification is needed! ANXPRO (http://bit.ly/anxprobyt).

I read from the first page that no ID verification is needed. Is this still true? I mean I can register an account, sale some ltc for btc and I can withdraw btc without any holdups? I hate to be forced to jump through hoops just to withdraw 1btc.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: byt411 on March 23, 2015, 05:52:54 PM
Come and trade today! No ID verification is needed! ANXPRO (http://bit.ly/anxprobyt).

I read from the first page that no ID verification is needed. Is this still true? I mean I can register an account, sale some ltc for btc and I can withdraw btc without any holdups? I hate to be forced to jump through hoops just to withdraw 1btc.

Hi PolarPoint,

That is completely correct. No ID verification is needed if you want to trade in cryptocurrencies; ID Verification is only needed if you want to deposit/withdraw fiat, or use our debit card service.

If there are any more questions, please don't hesitate to contact me.

Thanks,
byt411


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: snoopy101 on March 23, 2015, 05:58:44 PM
byt411,
I apreciate your response. Be advised I currently hold accounts at coinbase, bitfinex, lakebtc and others all with my Ecuador address.  I went through alot of trouble to get CNEL power bills in my name as in Ecuador the power company wont put bills in your name unless you own the land or you have a judge certify your lease agreement, this took me many months.

I understand that many banks and other companies refuse customers they do not feel will benefit the bank and they do not tell why they refuse, I understand this is the norm, however this does not make it right.  If your KYC company refuses to give legit reasons for refusals, you need to fire them and find one who will.

Had I been told pre application I lived in a country that was High risk as you say, I would have not applied and saved hundreds of dollars.  I would point out I live in the number one retirement destination in the world.

If you would please post your email, I will give you my address, however I prefer not to post it to a public forum.

I am only looking to either get what I paid for, my cards (prefered outcome) or get my bitcoins back and be given a good explaination why every other bitcoin company in the world accepts me and you dont.

Your company seems like a good company, and I would perhaps suggest that before you send a refusal email, you first send back any bitcoins paid, as otehrwise it gets people upset to be told they have been refused to by a product with no mention of the money they have paid upfront.

Thank you for your time sir.

Snoopy101


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: snoopy101 on March 23, 2015, 06:18:37 PM
Quote
About the refund, have you tried contacting our support about it? If not, you can contact me, and I will pass on the information. If you have, then please give me your email address associated with your ANX account, and I will help resolve this problem.

snoopy101, please understand that ANX did not reject the KYC vendor did.  You should be able to get a refund easily by contacting the ANX support email: support@anxbtc.com

Quote
ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".
  ANX has to do that, it is a legally required process.

Thank you, however at this point more than just a refund would be needed. If indeed it is the case that moving address disqualifies you as as has been mentioned on this forum by ANX, or there is indeed entire countries that are refused due to risk this should be clearly stated pre application as to stop people from wasting their time and money with what in my case was a costly endeavor. 

I care about the bitcoin community and if we allow companies to do stuff like this soon bitcoin will be just like the banks.

ALso the burden of chasing up refunds should rest with the company who is refusing without reason, I should not have to email anyone, coins should have been given back before the refusal, and an email stating the reason for the refusal should have followed.

Better yet, if you dont accept my country, when I select my country during application, just refuse my application then and there, and publicly state you dont accept that region or country.  Collecting money, having me wait, then refusing me and expecting me to chase a refund......lawsuits have been filed for less.....


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: snoopy101 on March 23, 2015, 06:25:25 PM
Quote
About the refund, have you tried contacting our support about it? If not, you can contact me, and I will pass on the information. If you have, then please give me your email address associated with your ANX account, and I will help resolve this problem.

snoopy101, please understand that ANX did not reject the KYC vendor did.  You should be able to get a refund easily by contacting the ANX support email: support@anxbtc.com

Quote
ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".
  ANX has to do that, it is a legally required process.

Thank you, however at this point more than just a refund would be needed. If indeed it is the case that moving address disqualifies you as as has been mentioned on this forum by ANX, or there is indeed entire countries that are refused due to risk this should be clearly stated pre application as to stop people from wasting their time and money with what in my case was a costly endeavor. 

I care about the bitcoin community and if we allow companies to do stuff like this soon bitcoin will be just like the banks.

ALso the burden of chasing up refunds should rest with the company who is refusing without reason, I should not have to email anyone, coins should have been given back before the refusal, and an email stating the reason for the refusal should have followed.

Better yet, if you dont accept my country, when I select my country during application, just refuse my application then and there, and publicly state you dont accept that region or country.  Collecting money, having me wait, then refusing me and expecting me to chase a refund......lawsuits have been filed for less.....

Dear prospective clients,

If you live in the following countries do not apply as our KYC will deny you.

Additionally if you have recently moved, dont bother, as you will be refused.

Sincerely

ANX

Or.......

Dear client,

Please send us your 500 usd bitcoins, and spend hours uploaded your documents, then wait for us to refuse you based on criteria we cannot tell you about.

If you are refused please go online to find support on forums to try and get your coin back.  We dont tell why we refuse, but its ok, everybody inculding coinbase is doing it.

ANX

Does anybody here not see how this is a bad policy?  It is such a shame, because besides this ANX seems like a great company and there is alot of positive reviews about them.  You would think a company with this much on the line could devise a better plan for onboarding clients.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 23, 2015, 08:22:32 PM
Quote
About the refund, have you tried contacting our support about it? If not, you can contact me, and I will pass on the information. If you have, then please give me your email address associated with your ANX account, and I will help resolve this problem.

snoopy101, please understand that ANX did not reject the KYC vendor did.  You should be able to get a refund easily by contacting the ANX support email: support@anxbtc.com

Quote
ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".
  ANX has to do that, it is a legally required process.

Thank you, however at this point more than just a refund would be needed. If indeed it is the case that moving address disqualifies you as as has been mentioned on this forum by ANX, or there is indeed entire countries that are refused due to risk this should be clearly stated pre application as to stop people from wasting their time and money with what in my case was a costly endeavor. 

I care about the bitcoin community and if we allow companies to do stuff like this soon bitcoin will be just like the banks.

ALso the burden of chasing up refunds should rest with the company who is refusing without reason, I should not have to email anyone, coins should have been given back before the refusal, and an email stating the reason for the refusal should have followed.

Better yet, if you dont accept my country, when I select my country during application, just refuse my application then and there, and publicly state you dont accept that region or country.  Collecting money, having me wait, then refusing me and expecting me to chase a refund......lawsuits have been filed for less.....

Dear prospective clients,

If you live in the following countries do not apply as our KYC will deny you.

Additionally if you have recently moved, dont bother, as you will be refused.

Sincerely

ANX

Or.......

Dear client,

Please send us your 500 usd bitcoins, and spend hours uploaded your documents, then wait for us to refuse you based on criteria we cannot tell you about.

If you are refused please go online to find support on forums to try and get your coin back.  We dont tell why we refuse, but its ok, everybody inculding coinbase is doing it.

ANX

Does anybody here not see how this is a bad policy?  It is such a shame, because besides this ANX seems like a great company and there is alot of positive reviews about them.  You would think a company with this much on the line could devise a better plan for onboarding clients.

Hi snoopy101,

Please check the PM that I sent you.
I am currently investigating this. I don't understand how you were able to order cards, when normally, your account must be verified for you to access our debit card page. If you could provide the information I requested, I will be very grateful.

Thanks,
byt411


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: PolarPoint on March 23, 2015, 08:37:33 PM
Hi PolarPoint,

That is completely correct. No ID verification is needed if you want to trade in cryptocurrencies; ID Verification is only needed if you want to deposit/withdraw fiat, or use our debit card service.

If there are any more questions, please don't hesitate to contact me.

Thanks,
byt411

Thanks for the reply. Will try ANX next time I want to sell some alts.


Title: Re: [ANN] ANX launches ANXPRO, support for Altcoins and AUD Direct Banking, 0 Fees!
Post by: monbux on March 26, 2015, 12:00:08 AM
Hi PolarPoint,

That is completely correct. No ID verification is needed if you want to trade in cryptocurrencies; ID Verification is only needed if you want to deposit/withdraw fiat, or use our debit card service.

If there are any more questions, please don't hesitate to contact me.

Thanks,
byt411

Thanks for the reply. Will try ANX next time I want to sell some alts.
Tell us how it goes.  We are open to any constructive critism!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: HowDoge on March 28, 2015, 10:44:49 PM
Bump! Online and ready to answer any questions.

I have PM'd you as I am having issues with ANX matching systems which I need resolved asap.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on March 28, 2015, 10:49:58 PM
Bump! Online and ready to answer any questions.

I have PM'd you as I am having issues with ANX matching systems which I need resolved asap.

Hi HowDoge,
If monbux isn't online, you can PM me too.

Thanks,
byt411


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: HowDoge on March 28, 2015, 10:52:09 PM
Bump! Online and ready to answer any questions.

I have PM'd you as I am having issues with ANX matching systems which I need resolved asap.

Hi HowDoge,
If monbux isn't online, you can PM me too.

Thanks,
byt411
PM'd you thx. Hope you can help asap.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on April 02, 2015, 01:04:27 AM
Bump! Online and ready to answer any questions.

I have PM'd you as I am having issues with ANX matching systems which I need resolved asap.

Hi HowDoge,
If monbux isn't online, you can PM me too.

Thanks,
byt411
PM'd you thx. Hope you can help asap.
I didn't receive a PM yet, could you please resend?  Unless byt411 or our support has already helped you resolve this problem. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on April 02, 2015, 01:28:56 AM
Bump! Online and ready to answer any questions.

I have PM'd you as I am having issues with ANX matching systems which I need resolved asap.

Hi HowDoge,
If monbux isn't online, you can PM me too.

Thanks,
byt411
PM'd you thx. Hope you can help asap.
I didn't receive a PM yet, could you please resend?  Unless byt411 or our support has already helped you resolve this problem. :)

Lol monbux, I have resolved it ages ago, and I have passed it up, since there seem to be problems with the trading engine.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on April 03, 2015, 12:35:39 PM
Happy Easter weekend to those who celebrate it! Please kindly note that our office will be closed from April 3 (Friday) to April 7 (Tuesday) due to statutory holiday in Hong Kong. We will be back to regular business hours on April 8 (Wednesday) and all bank requests will be processed as soon as we resume our normal hours.  Debit card loading will not occur during this Holiday.  But as always, Crypto deposit and withdrawal requests remain unaffected and will be processed 24x7! 


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on April 03, 2015, 01:31:36 PM
Thx for the timely notice.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on April 03, 2015, 09:48:50 PM
Thx for the timely notice.
It was mentioned on our:
ANXBTC website: https://anxbtc.com/
facebook page: https://www.facebook.com/ANXBTC
Twitter: https://twitter.com/AsiaBitcoin

I just thought that I'd post it here as well. :)


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on April 05, 2015, 01:12:58 PM
Bump! Online and ready to answer any questions.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: kapetan on April 06, 2015, 12:01:50 AM
ANXPRO has still with zero fees ?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on April 06, 2015, 12:06:12 AM
ANXPRO has still with zero fees ?

Nope, that was our launch promotion. We now charge some withdrawal and some deposit fees, and 0.60% for every market order and 0.30% for every other order.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: calagan on April 08, 2015, 04:56:58 PM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.


Hi calagan,
First off, sorry about this union pay problem! :(

To answer your question, agtrt the first 12 months with an active ANX plus card, the fee will be 5 HKD pet month, which is a bit below $1 USD.  Hope this helped!

Cheers
Monbux

Just got myself yet another useless piece of plastic from ANX...

My ANX Premium card issued by Sura Global (http://www.suraglobal.com) arrived in the mail last week, it's indeed a MasterCard, BUT it does not have the EMV Chip (https://en.wikipedia.org/wiki/EMV) (aka Chip and PIN in the UK), which is required by the vast majority of POS in Europe, so, as with my ANX Plus card, I'm stuck with getting raped with ATM's fees.

I would also like to to point out that I was asked to e-mail the PIN of my card to ANX to activate it, which is a shady, unsafe practice, especially considering that it's not possible to change this PIN.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on April 08, 2015, 06:16:07 PM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.


Hi calagan,
First off, sorry about this union pay problem! :(

To answer your question, agtrt the first 12 months with an active ANX plus card, the fee will be 5 HKD pet month, which is a bit below $1 USD.  Hope this helped!

Cheers
Monbux

Just got myself yet another useless piece of plastic from ANX...

My ANX Premium card issued by Sura Global (http://www.suraglobal.com) arrived in the mail last week, it's indeed a MasterCard, BUT it does not have the EMV Chip (https://en.wikipedia.org/wiki/EMV) (aka Chip and PIN in the UK), which is required by the vast majority of POS in Europe, so, as with my ANX Plus card, I'm stuck with getting raped with ATM's fees.

I would also like to to point out that I was asked to e-mail the PIN of my card to ANX to activate it, which is a shady, unsafe practice, especially considering that it's not possible to change this PIN.

Hi calagan,

I understand your situation, and I'm sorry about that. I comprehend the frustration that you must be going through, and I will forward this information to see if we can get better cards that have a Chip.
In the meantime, what you could do is use that card for online purchases.

Thanks,
byt411


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on April 09, 2015, 01:01:28 AM
I'm about to receive my ANX Plus Debit card soon (I received and e-mail from ANX support telling me it has been sent), and having just read here that it's a UnionPay card was a bit of a disappointment and a worry.

I did a bit of googling and found that China UnionPay has a page at the link below where you can select your country and find some information that might be of use, including a support hotline. The "Merchant Search" functionality was useless for me (partially translated, no results), but there's a decent summary in the "Tips" section

http://en.unionpay.com/englobalization/list_englobalization.html (http://en.unionpay.com/englobalization/list_englobalization.html)

As far as I'm concerned, being in Switzerland, it appears the only merchants where I'd be able to use a UnionPay card would be located in tourist destinations (Luzern, Interlaken, Geneva,...) where chinese clients like to buy their watches and other luxury items; litlle hope for buying groceries or fuel, as I was planning to.

One piece of information I would need from our friendly ANX guys in the forum is with regard to the ANX Plus monthly fee: https://anxbtc.com/pages/#/card-compare (https://anxbtc.com/pages/#/card-compare) states "Free for first 12 months" under the heading "Monthly fee", but I'm unable to see how much will this monthly fee be after 12 months.


Hi calagan,
First off, sorry about this union pay problem! :(

To answer your question, agtrt the first 12 months with an active ANX plus card, the fee will be 5 HKD pet month, which is a bit below $1 USD.  Hope this helped!

Cheers
Monbux

Just got myself yet another useless piece of plastic from ANX...

My ANX Premium card issued by Sura Global (http://www.suraglobal.com) arrived in the mail last week, it's indeed a MasterCard, BUT it does not have the EMV Chip (https://en.wikipedia.org/wiki/EMV) (aka Chip and PIN in the UK), which is required by the vast majority of POS in Europe, so, as with my ANX Plus card, I'm stuck with getting raped with ATM's fees.

I would also like to to point out that I was asked to e-mail the PIN of my card to ANX to activate it, which is a shady, unsafe practice, especially considering that it's not possible to change this PIN.
Hi Caalagan,
We've forwarded your concerns to our team.  Like byt411 said, you can still use the card freely for online purchases. 
Thanks for your suggestions!

Monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: jcpenny on April 10, 2015, 06:17:21 PM
Hi,

can you shed any light on the Amendment of Payment Methods email which states -

Please note that owing to the increasing costs of providing local payment facilities in Hong Kong, ANX currently no longer offers such services.

So I can not withdraw to my hongkong bank account after April 24th ?


thanks...


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: byt411 on April 10, 2015, 06:41:00 PM
Hi,

can you shed any light on the Amendment of Payment Methods email which states -

Please note that owing to the increasing costs of providing local payment facilities in Hong Kong, ANX currently no longer offers such services.

So I can not withdraw to my hongkong bank account after April 24th ?


thanks...

Hi,

I'm not sure about that. Can you please forward the email to byt411@hotmail.com?

Thanks,
byt411


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: jcpenny on April 10, 2015, 06:59:06 PM
Hi,

sent.

thx...


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on April 13, 2015, 12:36:00 AM
Bump! Online and ready to answer any questions.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: AmazonStuff on April 13, 2015, 08:09:51 AM
Does this mean that I can't use your website?

Quote
ANXBTC website - Account Profile page - Verify page:

Unsupported Jurisdiction
We are not currently accepting verifications from your selected/ detected jurisdiction.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: monbux on April 13, 2015, 01:17:17 PM
Does this mean that I can't use your website?

Quote
ANXBTC website - Account Profile page - Verify page:

Unsupported Jurisdiction
We are not currently accepting verifications from your selected/ detected jurisdiction.

possibly, where are you located?  and correct, without verification, you will not be allowed to withdraw funds other than btc on anxbtc.  You can still use
ANXPRO: https://anxpro.com if you want to trade cryptocurrencies!

Cheers,
monbux


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: DARKANGEL6415 on April 23, 2015, 02:04:51 AM
Does this mean that I can't use your website?

Quote
ANXBTC website - Account Profile page - Verify page:

Unsupported Jurisdiction
We are not currently accepting verifications from your selected/ detected jurisdiction.

possibly, where are you located?  and correct, without verification, you will not be allowed to withdraw funds other than btc on anxbtc.  You can still use
ANXPRO: https://anxpro.com if you want to trade cryptocurrencies!

Cheers,
monbux

i bet you must be located outside the USA i know they have some countries they dont ship to


Title: Re: ANX working against the spirit of Bitcoin
Post by: BitcoinNewsMagazine on April 24, 2015, 03:35:03 PM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.


Anyone who was rejected by ANX when applying for a bitcoin debit card should apply for the WageCan (https://www.wagecan.com/DebitCardInfo) card instead, their approval process is much less complicated and you will most likely be approved.


Title: Re: ANX working against the spirit of Bitcoin
Post by: DARKANGEL6415 on April 29, 2015, 02:05:57 AM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.


Anyone who was rejected by ANX when applying for a bitcoin debit card should apply for the WageCan (https://www.wagecan.com/DebitCardInfo) card instead, their approval process is much less complicated and you will most likely be approved.

what is this new card have never heard of it anywhere before right now, and i never knew anyone could be denied for a anx debit card considering it is a reloadable card


Title: Re: ANX working against the spirit of Bitcoin
Post by: BitcoinNewsMagazine on May 01, 2015, 02:28:13 AM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.


Anyone who was rejected by ANX when applying for a bitcoin debit card should apply for the WageCan (https://www.wagecan.com/DebitCardInfo) card instead, their approval process is much less complicated and you will most likely be approved.

what is this new card have never heard of it anywhere before right now, and i never knew anyone could be denied for a anx debit card considering it is a reloadable card

I have read several reports of people being turned down for the ANX card, usually because of a recent address change or poor credit score. Approval is not automatic it seems. WageCan is one of three bitcoin debit cards shipping to US. Outside of the US there are other options full listing at your bitcoin debit card options (https://bitcoinnewsmagazine.com/bitcoin-debit-card-options/).


Title: Re: ANX working against the spirit of Bitcoin
Post by: DARKANGEL6415 on May 03, 2015, 08:33:32 AM
With much excitement I signed up for the ANX debit card, ordering the max of 10 cards, and paying nearly 300 USD, plus loading my cards and express mail verification.  I had to wait 3 months to apply as I need to switch power bills in my name.

I hold a USA passport but have permanent residency in Ecuador, meaning I have life time residency, government issued ID, and legal this is my tax residency, and KYC residency.

WARNING to all getting excited about ANX, ANX will refuse you without giving any reason at all and you may lose your money for your printed cards. I provided 3 photo IDs, me holding all of these IDs and a power bill from the government power company.  I paid over 500 USD, and I still have not received back my money.  I am here at the house waiting for an express verification that may never come.

I received the following:

"Thank you for submitting the verification documents again. Kindly note that we received all your verification documents as many as you described.
Unfortunately in this instance our external KYC vendor has not approved your application. The vendor does not disclose specific details as to why a verification request is rejected.
Our sincerest apologies but we can not proceed further with your verification request.
Apologies that we can not be more helpful.
Keith
Customer Support Team"

Ok bitcoin community, its not us, its  "our external KYC vendor" that is screwing you.

We are refusing you without reason, or refund is the jest of it.  Does this sound like what we as the bitcoin community should accept from our providers?  I would expect a bank to refuse without cause.  Bitcoins are about being transparent. For example, you have been denied because you are american, at least that I can understand, and I know not to refer USA passport holders to ANX.

I have no criminal record and good credit.  Is it the color of my skin? Is it my country?  They dont say, is this what we should expect from our bitcoin providers?

We need to stand up together and make sure companies like ANX cannot do stuff like this.  ANX has the right to refuse, but they most certainly should give a reason, and not pass the buck onto "external providers".

I am in contact with the local bitcoin community, both in Chili, peru and Ecuador to see what can be done to make sure our block isnt discriminated in this fashion, and ANX will be brought up in a public forum of my bitcoin peers.  I will state my name and not pass the buck on to external providers.

In the mean time use cation when applying for cards from them, as you may lose hours of your time.  I am not going to go as far as calling them a scam at this point, but I am certainly out 500 USD that has not yet been refunded and it appears cards are in the mail.

In the very least I am owed 500 USD and an explanation of why I have been refused.


Anyone who was rejected by ANX when applying for a bitcoin debit card should apply for the WageCan (https://www.wagecan.com/DebitCardInfo) card instead, their approval process is much less complicated and you will most likely be approved.

what is this new card have never heard of it anywhere before right now, and i never knew anyone could be denied for a anx debit card considering it is a reloadable card

I have read several reports of people being turned down for the ANX card, usually because of a recent address change or poor credit score. Approval is not automatic it seems. WageCan is one of three bitcoin debit cards shipping to US. Outside of the US there are other options full listing at your bitcoin debit card options (https://bitcoinnewsmagazine.com/bitcoin-debit-card-options/).

mmmm interesting i never knew they was turning people based on credit, i always figured was like a gift mastercard prepaid gift card, i thought once you put money in it was good to use anywhere. Well except for things like car rentals or hotels or buy beer


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on May 04, 2015, 01:38:13 PM
Where can we see your true BTC/USD volume or any currency pair for that matter?
Because this table from your front page is obviously not it:

http://i.imgur.com/pNb5sex.png


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: seleme on June 02, 2015, 11:46:30 AM
I have loaded card on 25.05 and got mail from you that money is available on the card on 27.05 but since then nothing - my card is still very empty.

I've loaded ANX card twice before and haven't had this problem, this time I'm getting worried, it's a week since I have sent bitcoins to my card. It's not a great feeling to see these kind of problems, I might need money urgent at some time and not being able to have them because of these delays.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bitcoiner23 on June 12, 2015, 12:26:45 PM
Hi there,

I've got my premium card some time ago, ordering and shipping worked really well. The card arrived some days later with express shipping!
The card top-up works fast and flawless too. Paying with it (MasterCard) also works really good.

BUT: They write that there is no "Card Load Fee". Maybe that's true, but the top-up exchange rate is always exactly 3% under the average USD exchange rate. And I'm not even talking about the ANXBTC EUR rate on bitcoinity that is also 1% above the Kraken rate. So combined with the bad MasterCard rates the fee for using that card is 3-5%. Well, at least that looks like a solid business model for ANX and MasterCard (or Sura Global).


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: calagan on June 23, 2015, 09:25:53 AM
Any ETA on Online Account Management for ANX Plus and Premium debit cards?

It has been showing as "coming soon" for several months now.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ejinte on June 23, 2015, 09:54:33 PM
Any ETA on Online Account Management for ANX Plus and Premium debit cards?

It has been showing as "coming soon" for several months now.

ANXBTC are a bunch of liars. They also claim to have a phone support, which they don't.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on June 24, 2015, 05:52:11 PM
I hope you get your money back.
But with the shrill HK address, offering contracts they cant fulfill, i believe you have been ripped.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on July 23, 2015, 04:16:06 PM
Nice to see you added a part of the orderbook (best 5 bids/asks) to the front page ! So I no longer have to login, to see them :)

@ bernard75 about your post from 4th may:
The picture you posted is their true data.  

You can switch currency with the button on the top left. After doing so, you will notice, that the 24h volume is the same for every fiat currency. This is because it is the cumulative volume.  
I already discussed this about 1-2 years ago here in this thread.  Anx places all orders in the same orderbook. So if you place a buy order for 1 BTC for 200€, it will also appear in the USD orderbook. Let's assume the USD/EUR is 1.1 , 200€ would be 200*1.1 = 220$ So your buy order in the USD book could be at 220-x $ (x is the converting fee that anx gets).

I already discussed, that this behaviour makes it hard to comprehend the market activity.  Because it can happen, that your buy order for 200€ is not filled, while you see, that someone sold bitcoins down to 199€.   The answer is then, that he sold in a different currency, which price is equal to 199€, but not if you take the converting fees into account.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: valiz on July 24, 2015, 12:10:24 PM
Just tried to recharge the premium card and something probably went wrong, because I did not receive any emails like before and nothing appears in the activity section. It's like anxbtc didn't see the transaction, even if it's to the same address as for previous recharges and it has 7 confirmations already. I have emailed support to ask about this.  >:(

In any case, be careful with these recharges.  :(

Update: Everything seems ok after 9 confirmations. Mail received as well.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 27, 2015, 08:15:44 PM
is there still anx support in this thread?

If so:
could you increase the API Limits?  I mean the limit of 50 orders placement per hour. This is really really low.
Is there a way to increase this? Maybe for fully veryfied members?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: konkee on August 28, 2015, 06:15:36 AM
Is there something I'm missing or are the trading fees on ANX really absurdly high compared to any other btc exchange?

Quote
TRADING FEE

You will be charged 0.6% on orders that are filled immediately (i.e. taker) regardless of whether they are submitted as limit or market order.

You will be charged 0.3% on limit orders that are resting (i.e. maker) in the market prior to being filled.

 ??? ??? ???


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on August 28, 2015, 10:56:24 AM
Is there something I'm missing or are the trading fees on ANX really absurdly high compared to any other btc exchange?

Quote
TRADING FEE

You will be charged 0.6% on orders that are filled immediately (i.e. taker) regardless of whether they are submitted as limit or market order.

You will be charged 0.3% on limit orders that are resting (i.e. maker) in the market prior to being filled.

 ??? ??? ???
they planed to introduce a fee system based on volume, but they did not realise it. Instead they told me, if you have a volume higher than 100btc/month, you can contact them to reduce fee.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on September 04, 2015, 01:58:06 PM
@Serpens
I understand their system, but if you look @ bitcoincharts.com for example they have their total volume in every currency, which is very misleading.

BTW: Have you send any cash to them recently? I am very cautious with them.



Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on September 04, 2015, 04:50:09 PM
@Serpens
I understand their system, but if you look @ bitcoincharts.com for example they have their total volume in every currency, which is very misleading.

BTW: Have you send any cash to them recently? I am very cautious with them.
yes it is misleading.

my last deposit was several months ago, so I don't know the situation.  Obviously they don't have forum support anymore...
But I got a reply from their normal support, that I can use API version 3, a websocket API, which has no limits.

So currently I plan to use anx more and do deposits again.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: cozytrade on September 10, 2015, 08:57:19 AM

Yes. But in fact bitcoincharts itself is not trustworthy as it depends on voluntarily feed and request from exchanges. They would admit regardless of risk and reputation of the feeder  :-[


@Serpens
I understand their system, but if you look @ bitcoincharts.com for example they have their total volume in every currency, which is very misleading.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bernard75 on September 10, 2015, 09:13:55 PM
Well, its the only site, where i can find ANX.
What does this say about ANX then?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: minerlon on October 05, 2015, 08:50:25 AM
Is anyone from Team Anxpro here ? I transferred money 3 days ago and still I don't see them in my account. I also sent email but didn't get any reply yet.

Please reply.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: minerlon on October 05, 2015, 09:52:41 AM
I got them now. Thanks.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: calagan on October 25, 2015, 05:18:14 PM
Any ETA on Online Account Management for ANX Plus and Premium debit cards?

It has been showing as "coming soon" for several months now.

ANXBTC are a bunch of liars. They also claim to have a phone support, which they don't.

Still waiting for Online Account Management for ANX Plus and Premium debit cards...


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: bit-joker on November 14, 2015, 12:03:50 PM
Hi there,

I've got my premium card some time ago, ordering and shipping worked really well. The card arrived some days later with express shipping!
The card top-up works fast and flawless too. Paying with it (MasterCard) also works really good.

BUT: They write that there is no "Card Load Fee". Maybe that's true, but the top-up exchange rate is always exactly 3% under the average USD exchange rate. And I'm not even talking about the ANXBTC EUR rate on bitcoinity that is also 1% above the Kraken rate. So combined with the bad MasterCard rates the fee for using that card is 3-5%. Well, at least that looks like a solid business model for ANX and MasterCard (or Sura Global).


I came here to explain exactly that. I don't have a debit card but saw the hidden fees. At this exact moment, rates are:

Bitstamp BTC price is @ BID 331.65 - ASK 331.95
ANXBTC  BTC price is @ SELL (how much they pay for your BTC) 324.00 - BUY (how much YOU pay to buy BTC from them) 354.88


The only service they offer that I would consider is the debit card. You put BTC for free, convert to USD @ 3% exchange rate fee and spend online. Useful when you cannot buy stuff cheaper directly with bitcoins.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: BenTuras on November 30, 2015, 05:27:05 PM
ANX, are there deposit problems ?
Emails to support are unanswered?!


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on December 03, 2015, 04:19:41 PM
@ all anx users:
you should check your 2FA. My was deactivated for some reasons. I had to activate it again.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Batcomq on February 16, 2016, 05:55:37 AM
Is it only me that are having deposit problem with ANXPRO ? I have sent several emails that are still unreplied, finally yesterday they confirmed that they got the money and that they'll be deposited into my account today. And now they have changed their mind and telling me they are speaking with the bank.

Here's a part of my email conversation. Yesterday they confirmed they would deposit the money today, and today they are telling me that they are communicating with the bank. It has been one almost one week since my bank confirmed that they got the money.

I am going to file a police report today. Anyone that has been scammed that want to join me ?

...........................................

Hi XXX,

Our payment team and the bank are communicating regarding to the issue. We are very sorry that the transfer would not be completed today. Just to clarify that we are not in a bad financial situation :)

We surely will inform you once it is done.

Sincere apologies for the issue caused.

Queena
Customer Support Team
FEB 16, 2016  |  11:29AM HKT
XXX replied:
Hi Queena

I see rumours on the internet that you are in bad economic situation and you're going to close. My clients are upset and are going to do a police report on me.

Please let me know when I can get my money deposited in my account. I have to file a police report if I don't get my money today.

Thanks

-----Original Message-----
From: service@anx.hk
Sent: Mon, 15 Feb 2016 08:09:15 +0000
To: XXX
Subject: Re: FW: Wire transfer
FEB 16, 2016  |  10:27AM HKT
XXX replied:
Hello Queena

When is it you'll deposit the money in my account ?

Thanks

-----Original Message-----
From: service@anx.hk
Sent: Mon, 15 Feb 2016 08:09:15 +0000
To: XXX
Subject: Re: FW: Wire transfer
FEB 15, 2016  |  04:08PM HKT
Queena replied:
Hi XXX,

We are terribly sorry about the delay and totally understand your frustration. The deposit is however, confirmed with payment team, unable to processed today. Once it is completed, our payment team will notify you.

Sincere apologies for the delay caused.

Queena
Customer Support Team


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: Serpens66 on February 16, 2016, 11:46:34 AM
Is it only me that are having deposit problem with ANXPRO ?

I have no problems with my SEPA Euro deposit.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: 888cj on February 16, 2016, 06:17:25 PM
ANX Support said, "We would charge USD 100 (or equivalent) for company verification"

US$100 seems like a lot and the fee is not listed anywhere on the site. I've never done KYC for a company though.
  • https://anxbtc.com/pages/fees
    http://support.anxintl.com/
.......


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ma7555 on November 12, 2017, 11:30:27 AM
Is their debit card reliable or should we stay away?


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: ltse on December 17, 2017, 01:43:04 AM
This is an honest report of my experience with ANX PRO in Hong Kong
These guys loosely fits the title of being a legitimate business, their tactics might as well be identified as a scammer.

Deposit Fees a whopping 2.5%
Withdrawla Fees another whopping 1%
Trading fees 0.3 to 0.6%

Now these fees are published on their website so you may question why did I still use their service despite the fees?/
The difference is once you decide to buy from their exchange, you can see their prices for both Bitcoin and Ethereum being extremely
illquid, meaning they are NOT giving you the market price. They bump up their Bid price by at least 5 %- 20% above market and sell
it to their clients. What they are effectively doing is being a market maker, if you are into trading stocks, you know market makers give you the WORST
possible price. Their business model is basically them buying Bitcoins from the current market price or lower then bump up the price, break the Bitcoin into many fractions
each at escalating prices giving the illusion of supply or liquidity then turn around and scam their clients.

You be better off paying 5% by purchasing with your credit card to avoid ALL id checks or use the US Gemini EXCHANGE where they charge ZERO FEES.
If you are in Hong Kong use these competitors that offer zero to low fees:


https://www.tidebit.com/

https://gatecoin.com/


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: gregi1 on January 25, 2018, 07:31:39 PM
Is anybody still on this exchange? I have 30ETH deposit pending for two months now, support completely unresponsive.


Title: Re: [ANN] ANX: Your Ultimate Crypto Trading Platform
Post by: gregi1 on April 06, 2018, 10:15:59 AM
Is anybody still on this exchange? I have 30ETH deposit pending for two months now, support completely unresponsive.

To their credit, the issue has been finally resolved. The fact that it took ages is a whole another story though.