Bitcoin Forum

https://bitcointalk.org/index.php?topic=333552.msg43370602#msg43370602 (https://bitcointalk.org/index.php?topic=333552.msg43370602#msg43370602)

deposited $20 - 0.0027 btc

minimum bet is set to  $40 - 0.0053 btc without any notice

sent request for witdrawal, cause dont have enough btc to bet


told it will be done in 24 hours, not done

their representative on BitcoinTalk also told they will send me btc back immediately, not done, 24 hours have passed


also MANY people complaining about not being able to withdraw from their website

also other accusations:

they dont have a gambling license

they have opened their business with forged ID - stolen identity

STAY AWAY FROM THESE SCAMMERS!

Hi all,

Background:

The player deposited $20 then realised the line that they wanted to bet on was set to a $40 minimum.

(This is unusual as our minimum stakes on sportsbook lines are usually 0.001, so i'm investigating this with our sportsbook teams as a separate issue.)

The player understandably then wanted to withdraw the deposited funds, but was blocked because of the x1 rollover requirement on deposits.


I believe that in this case due to the circumstances the rollover requirement should be waived to allow a withdrawal, so I have escalated the issue to our payment teams - only senior employees are able to process manual payments that bypass our usual rules.

I'm going to continue to chase this issue for you to ensure your payment is processed as soon as possible.

Thanks,

Ronnie @ Cloudbet

@4x4et I've just sat down with our senior payment team members and unfortunately there are only two options available - either play through the rollover to enable withdrawals, or supply us with KYC documents in order to verify identity in order to process the withdrawal.

I was pushing to issue the payment without rollover or KYC, but to comply with anti-money laundering laws we have to verify ID in cases where no bets have been made.

What I have been able to do is assign you 0.0027 BTC as bonus credit into your account to bring your balance up to the original $40 required for the bet you wanted to place.

I know it's not ideal and I would have much preferred to issue the payment instantly, but unfortunately we have to remain rigid on these rules to comply with AML laws.

I'm really sorry I wasn't able to resolve this issue in a more positive manner for you, if you have any questions please let me know.

Ronnie @ Cloudbet

THESE IDIOTS NEED TO BE PUT IN JAIL ASAP

thats the only option for u - stop scamming people and stealing their personal info

@4x4et This has nothing to do with a desire for your personal details, we simply need to confirm your identity through KYC if you want the withdrawal processed without the rollover requirements to comply with anti AML laws. All KYC checks are handled by our teams privately, information will be held by Cloudbet and never submitted to any external parties.

We also comply with all data removal requests should you wish to take that option when after the checks and withdrawal are processed.

Thanks very much,

Ronnie @ Cloudbet

Oh you would like it, wouldnt you


but guess what?

you are going to jail



no bet made - bitcoin is not money


are you a bot or just a moron?

They are famous on reddit too lol  :D

https://www.reddit.com/r/sportsbook/comments/7rcn60/cloudbet_is_cheating/ (https://www.reddit.com/r/sportsbook/comments/7rcn60/cloudbet_is_cheating/)

bump

got redtrusted for opening scam accusation topic

lol

what a joke

bring it on