Bitcoin Forum

Other => Meta => Topic started by: theymos on March 03, 2014, 12:45:09 AM

Title: Recovering hacked accounts or accounts with lost passwords
Post by: theymos on March 03, 2014, 12:45:09 AM
This is obsolete, see here ( instead.

If you use any sort of Google email service, then the password recovery email will go to your spam folder.

If you want us to recover a hacked/lost account, you need to prove that you own it. Typically, the only acceptable method of proving ownership is by signing a message (including current date and desired new email address) using a Bitcoin address or PGP key associated with the account. A Bitcoin address or PGP key is associated with the account only if the account posted the key/address, sent it in a PM, or if it is still listed in the account's profile.

I very rarely recover accounts if you can't prove ownership as described above. There are alternative ways of proving ownership, but they take too much time. If I point you to this thread, you can't prove ownership properly, and then I ignore your future PMs, this means that I'm not going to recover your account. Create a new one.

Send one PM to Cyrus (;u=78147). If Cyrus doesn't respond after two weeks, you can try sending a PM to me instead. When sending a PM, use a template like this:

My account <account> has been hacked/lost. Please reset the email to <email>. The current date is <date>.
<insert address here>
<insert signature here>

Here is the unedited post where I posted that address: ...
I sent that address to someone in a PM with PM ID#...

All required info must be in one PM.

Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.