Bitcoin Forum

I sent some bitcoins from my mtgox to my wallet and not even showing up at all, while 2 more withdrawls from another site to my wallet are showing up and they were placed after it. Does mtgox usually take a while?

Hello,

We have had some delays with bitcoin withdrawals during the past week.  However, this issue has been resolved yesterday.  If you still do not see your bitcoins on blockexplorer or if you haven't received them, feel free to contact us at the support desk and we will look into it for you.  Sorry for the delay. 

I had some similar issues, where it took close to 24 hours for a simple BTC withdrawal.

Would you care explaining why you had such issues, and what are the odds of this kind of problem occurring again?

A BTC transfer is a very simple process and it is difficult for me to see what could cause that kind of delays.

Waiting over an hour here.  Started to freak out before I saw these threads.  I thought I sent up red flags or something because I used a different address than I normally do and did it from a different IP address.  But nope, just slow.....  I had to reneg on a transaction with a guy because I didn't have the bitcoins.  Fucking awesome.

Waiting 2 hours here...

I guess it's just timing.  I've never had a withdrawal from MtGox to take more than just a few seconds.

5 hours and still nothing

Finally got mine, about 16 hours after I requested it on the site.

Received mine a few days ago after waiting 1 week.

received

I ordered a withdrawal multiple blocks ago that wasn't broadcast yet. Very unusual, why delay this? The only reason I can think of is manual security at mass withdrawals. But it's day in Japan, so what should take time there?

Oh so it's not just me who's having this problem as well?

I got 2 transactions after ~ 6 hours. I asked support what's up:

"I see more people with withdrawals not working though. Do you have any idea what causes the delay/failed attempts? If there's a normal reason for it, I could help spread the word."

and got back:

"Thank you for letting us know. Our developer is still investigating this issue, but we are making every effort to resolve this. Our apologies once again for the delay and inconvenience caused. Thank you for your kind understanding in this matter.

Thanks,

MtGox.com Team"

I am still waiting, too. :(

Does anyone get the impression we are being fobbed off?

Over 12 hours now, no broadcast. Hundreds of coins have currently disappeared for me, this is not something I like to see.

Has anyone had a successful withdrawal lately? What is happening at Gox this time? With a hack once and burned coins another time, silence on the issue is unnerving.

11 hours no broadcast :(

I don't think it's anything as sinister as some suggest. I think they are having cash flow issues, not that it makes it much better - but it seems to be the case, Dwolla withdraws went from taking 1-2 hours to 1-2 days, It seems like nothing is automatic anymore.

"Cash flow issues?" As in not having enough bitcoins to process withdrawals? I sincerely hope not.

I sincerely hope not as well, and again its just a guess - I really have no proof of anything, I just can't think of any other reasons why it has been like this for the greater part of the last month.

They do have several "offline" wallets, so it could be that their online wallet is out of BTC, and they have to transfer BTC in from an offline wallet.

If this happened occasionally, it wouldn't merit much concern - but it seems like every single week MtGox has problems with at least one of their withdrawal methods.  I don't know how they've set up the accounts from which they process withdrawals, but those should be automatically topped up when they hit a certain threshold instead of withdrawals effectively being suspended while Mtgox transfers funds to replenish those accounts.

I don't get why this shit is still happening on a weekly basis.  People don't need vapid apologies every time this happens - they need the underlying problems fixed so that it stops happening.

Just wanted to inform: 20 hours later, my withdrawal was broadcast. All the coins are visible again.

I guess it just needs a little patience. I still wonder what causes this though.

No, it shouldn't. This is just a bitcoin withdrawal, the whole idea is that you can broadcast these things instantly!

I am still waiting more than 24 hours later :( :(