Bitcoin Forum

can anyone help with guiding on using ledger nano s
i activated it , downloaded bitcoin app , wanchain app , etherium app , eos app
i have ledger live on my pc (using mac)
i am trying to transfer some alt coins from exchange and all i see at LEDGER LIVE on my pc is eth
i use trezor and had less complication with it , only thing ledger let me do is send or receive etherium ....have 0 balance currently ...should it have balance bigger than 0 to start doing anything ?
any advice would help ..tried ledger support page already ....not sure what im doing wrong

Have you checked if your ledger live is synchronized?

There is verification that requires you to check the pincode with your hardware, have you ever seen that verification that requires you to confirm before sending?

Is your ledger nano s updated with the latest firmware? and do you see those apps on your hardware? are you done setting other apps? because if you only see ETH on your balance then its the only app that you're done setting up.

tried to use it through MEW and all seems working pretty straight forward , i was able to transfer some coins from exchange ....
one thing im missing :
i tested transferring small amount of WAN from binance : transaction showed successfull , but i never see it in the balance where all the tokens listed (i believe i added WAN as custom token)... still shows 0 balance , i did KNC , THETA , ZIL , FSN without any issue and i see the balance

Before making transactions, make sure to check your ledger if it is fully synchronize to know the updated balance on your fund. Make sure to have a remaining balance in the ledger wallet to make transactions. A fee is required to make a transaction.

I will get back to this thread as my ledger is on a road to me.
I expect to receive it in next 3-5 days and then I will try to solve your problem and probably this topic will be helpful for me as well.

Sometimes when transaction says "successful" there's still a problem on the end of the exchange. Contact binance and verify it if there's no delay happened regarding your withdrawal.