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Other => Meta => Topic started by: Ahyke93 on December 21, 2018, 12:28:41 PM



Title: How to unlock locked account
Post by: Ahyke93 on December 21, 2018, 12:28:41 PM
 A friend changed his password and tried logging in. And he got the message your account has been lock for security reasons. How would he unlock.

Account name: linenoise


Title: Re: How to unlock locked account
Post by: khaled0111 on December 21, 2018, 12:51:38 PM
Quote
A friend changed his password
...
Quote
And I got
!!!


Title: Re: How to unlock locked account
Post by: Ahyke93 on December 21, 2018, 01:07:35 PM
Mistake please


Title: Re: How to unlock locked account
Post by: TryNinja on December 21, 2018, 01:26:16 PM
What is your "friend's" account?

Link it here please.


Title: Re: How to unlock locked account
Post by: Ahyke93 on December 21, 2018, 01:29:02 PM
What is your "friend's" account?

Link it here please.

linenoise
he changed email and password cos of some hack attempts


Title: Re: How to unlock locked account
Post by: TryNinja on December 21, 2018, 01:37:44 PM
linenoise
he changed email and password cos of some hack attempts
Got it. Normally, you/he would have to sign a message from a staked address and send it to one of the admins.

However, I've checked your/yours friend post history and I couldn't find a single mention of a Bitcoin address that you own. So recovering it may be way harder than the normal.


Title: Re: How to unlock locked account
Post by: DdmrDdmr on December 21, 2018, 01:38:00 PM
Then just follow the standard (longish) procedure on Recovering hacked accounts or accounts with lost passwords (https://bitcointalk.org/index.php?topic=497545.0), and see  @sncc’s  [Guide] Bitcointalk account security (https://bitcointalk.org/index.php?topic=4920096.msg44294262#msg44294262) for further details. The key resides on having previously sent a signed BTC message that you can prove as associated with the account (see the above references for details).


Title: Re: How to unlock locked account
Post by: r1s2g3 on December 21, 2018, 07:52:20 PM
Just wondering, you created topic at 12:28 pm today. Account was last active at 12:49 pm.
Did your friend used "Secret Question" feature ?


Title: Re: How to unlock locked account
Post by: Ahyke93 on December 21, 2018, 07:57:04 PM
Just wondering, you created topic at 12:28 pm today. Account was last active at 12:49 pm.
Did your friend used "Secret Question" feature ?


He contacted me immediately cos he couldnt create another account. Plus he I think he has a secret uestion, not sure


Title: Re: How to unlock locked account
Post by: Findingnemo on December 21, 2018, 09:00:07 PM
A friend changed his password and tried logging in. And he got the message your account has been lock for security reasons. How would he unlock.

Account name: linenoise
Account can be locked through the link which is sent to the registered email,this feature is added to stop using the hacked account so your friend maybe clicked that link accidentally?


Title: Re: How to unlock locked account
Post by: r1s2g3 on December 22, 2018, 05:16:59 PM
A friend changed his password and tried logging in. And he got the message your account has been lock for security reasons. How would he unlock.

Account name: linenoise
Account can be locked through the link which is sent to the registered email,this feature is added to stop using the hacked account so your friend maybe clicked that link accidentally?

I read sometime back, that there is bug in this forum and account can be locked if you use Secret question feature.


Title: Re: How to unlock locked account
Post by: TryNinja on December 22, 2018, 05:19:14 PM
I read sometime back, that there is bug in this forum and account can be locked if you use Secret question feature.
It's not a bug. And he didn't use the Secret question (just check the SecLog).

PSA: ACCOUNTS WILL BE LOCKED IF THE SECRET QUESTION IS USED TO RECOVER IT (https://bitcointalk.org/index.php?topic=1206977.0)