Title: First time using Electrum never even receive the Bitcoin Post by: Jaamesterr on April 02, 2019, 09:14:25 AM I sent the btc from localbitcoins to my electrum wallet and just never received it. Not sure why there’s no support service for electrum so I had no choice but to go here. Can anyone help?
Title: Re: First time using Electrum never even receive the Bitcoin Post by: djhomeschool on April 02, 2019, 09:19:48 AM 1. What version of Electrum are you using?
2. Did you download it from https://electrum.org/#download ? 3. Do you see a green circle in the lower right corner? ( like this: https://prnt.sc/n6b1ls ) Title: Re: First time using Electrum never even receive the Bitcoin Post by: mocacinno on April 02, 2019, 09:25:31 AM djhomeschool is completely correct... Might i add following questions/remarks/tips?:
As for your question about support: electrum is free and open source, i don't think ThomasV has the resources to start a professional support team... Afterall, i don't think he gets a lot of donations, so there's no money to provide professional support... Asking your question in this forum is the best you can do... If you want professional support, you'll probably have to buy a ledger or a trezor... These devices are manufactured by a company, so they have some resources to setup a (semi)professional support team. Title: Re: First time using Electrum never even receive the Bitcoin Post by: Jaamesterr on April 02, 2019, 10:06:47 AM I used the electrum wallet that comes with the latest version of tails, and I copied it in manually and read over it 5+ times to make sure. Is there anything I can do to get the btc back into the original account or into my electrum account? I already contacted local bitcoins who claimed it’s already been processed and put into the account but there’s no balance there
Title: Re: First time using Electrum never even receive the Bitcoin Post by: djhomeschool on April 02, 2019, 10:15:41 AM I used the electrum wallet that comes with the latest version of tails, and I copied it in manually and read over it 5+ times to make sure. Is there anything I can do to get the btc back into the original account or into my electrum account? I already contacted local bitcoins who claimed it’s already been processed and put into the account but there’s no balance there Please answer the question. What version of Electrum are you using? Older versions will not synchronize with the network and i think that's your problem at this moment. If this is the case your bitcoins are safe but you need to upgrade. Title: Re: First time using Electrum never even receive the Bitcoin Post by: Jaamesterr on April 02, 2019, 10:33:19 AM Ily bro I just updated it and the coins where right there, thanks so much
Title: Re: First time using Electrum never even receive the Bitcoin Post by: djhomeschool on April 02, 2019, 10:33:42 AM Ily bro I just updated it and the coins where right there, thanks so much Glad we could help :-) Title: Re: First time using Electrum never even receive the Bitcoin Post by: john2231 on April 02, 2019, 10:55:01 AM Ily bro I just updated it and the coins where right there, thanks so much I think you don't understand what he mean. Can you post what version of electrum you have? Because there are many fake Electrum wallet spreading through internet and maybe you installed a fake Electrum wallet. If you use a fake Electrum wallet you will never recover them back. Make sure that you are using Electrum wallet from correct website the correct website is electrum.org. If you didn't download the Electrum wallet from the correct website it's probably a fake desktop wallet and someone already stolen your bitcoin via fake Electrum wallet. Title: Re: First time using Electrum never even receive the Bitcoin Post by: bob123 on April 02, 2019, 12:41:25 PM I think you don't understand what he mean. Can you post what version of electrum you have? Because there are many fake Electrum wallet spreading through internet and maybe you installed a fake Electrum wallet. [...] He said he was using the electrum which came preinstalled in tails. This means: 1. It is the original electrum, and not a fake or scam version 2. It is outdated. I believe electrum 3.1.3 is shipped with the latest tails (not completely sure about that). Definitely too old to connect to electrum server and not recommended to be used anyway. @OP Consider closing this thread if your issue has been resolved (Bottom left of this page -> lock topic) Title: Re: First time using Electrum never even receive the Bitcoin Post by: AhmadM on April 02, 2019, 05:14:00 PM did you verify the signature of the electrum installer you downloaded? Is it mandatory? Or it's just a way to check it is the real electrum wallet? I have installed electrum wallet for a couple of weeks ago and update it to the newest version, but I never use it yet (sent or receive some mBTC). Thanks Title: Re: First time using Electrum never even receive the Bitcoin Post by: TryNinja on April 02, 2019, 07:40:00 PM Is it mandatory? Or it's just a way to check it is the real electrum wallet? I have installed electrum wallet for a couple of weeks ago and update it to the newest version, but I never use it yet (sent or receive some mBTC). Mandatory? No.But it is a very important (and optional) procedure to verify if the files are legit. Better safe than sorry. Title: Re: First time using Electrum never even receive the Bitcoin Post by: HCP on April 02, 2019, 11:47:05 PM Is it mandatory? Just like looking both ways before you cross the street... it isn't mandatory, but it makes the entire exercise a lot safer! ;)You can certainly download, install, run and use Electrum without checking the digital signatures... in fact, the scammers who produce the fake Electrum clones that steal coins rely on you doing exactly that! :P ::) |