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Title: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on June 27, 2020, 09:24:56 PM Hello guys!
I am having a problem with my account at Paxful. There was a seller disputed that I was chargeback but it was took by an accident and I have already called my bank to rebill the transaction and the seller has received it but Paxful still frozen my account, they even suspended my account and when I ask them why then they giving my a lot of reason that I did not ever do it. It had been frozen 4 months from now and I still not access into my own funds, because I have sent them many emails and sometimes they said it was because I was chargeback but I explained and showed them that I have already rebill it and seller has received money back but then they said I was ripped off giftcard lol. I was not even trade giftcard there then I ask them to show proof then they keep ignoring me! Could someone help me get my money back? Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: jackg on June 27, 2020, 09:55:33 PM What country are you in? Was it caused by a bank error, if it's in somewhere like Europe I'd phone up your bank and ask them about it (and if they put the phone down, walk in and demand an appointment) I assume the liability will lie with them if it was them who accidentally charged it back and resent it... You can keep claiming with paxful too though.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on June 27, 2020, 10:01:43 PM What country are you in? Was it caused by a bank error, if it's in somewhere like Europe I'd phone up your bank and ask them about it (and if they put the phone down, walk in and demand an appointment) I assume the liability will lie with them if it was them who accidentally charged it back and resent it... You can keep claiming with paxful too though. Thank you for your advice, I live in US. I have contact my bank but they said since I was verified the transaction so there would be nothing they could do. But the amount of bitcoin on wallet is more than what the transaction for. Because I have deposited my bitcoin in there to sell it but I cannot sell it while they frozen it. The chargeback transaction just $300 but have been rebill back but the amount remaining on account is 0.15 bitcoin which is almost 2k and they want to steal my money. They told me to comeback after 1 year to withdraw it??? it's very unreasonableTitle: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: jackg on June 27, 2020, 11:07:24 PM Did they provide a reason for the year's delay?
If you managed to charge back a bank transfer once why can't they do it again or was it a different way to pay you used? The statute for charge backs is 360 days afaik at maximum so that could be a reason but I wouldn't trust a site to hold my funds for that long... Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on June 28, 2020, 05:55:56 AM Did they provide a reason for the year's delay? yes that's why, could I use anything to recovery my wallet there? or verify I am the legit owner of that wallet and forced them to release those funds? Thanks If you managed to charge back a bank transfer once why can't they do it again or was it a different way to pay you used? The statute for charge backs is 360 days afaik at maximum so that could be a reason but I wouldn't trust a site to hold my funds for that long... Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on June 28, 2020, 10:44:44 AM baodo159, for a start I suggest you (if you haven't already) read their TOS, especially the parts that can be linked to your case ->
Quote from: https://paxful.com/terms-of-service. We may in our sole and absolute discretion, immediately and without prior notice: (a) suspend, restrict, or terminate your access to any or all of the Services (including limiting access to your Wallet), and/or (b) deactivate or cancel your account if: (i) we are so required by applicable law, a facially valid subpoena, court order, or binding order of a government authority; (ii) we reasonably suspect you have or may act in violation of this Agreement; (iii) use of your account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your account activity; (iv) our service partners are unable to support your use; (v) you take any action that we deem as circumventing our controls and procedures or (vi) we think it is necessary to do so to protect us, our users, including you, or our employees from danger or loss. If we exercise our rights to limit or refuse your access to the Services, we will not be responsible for any consequences of our refusal to give you access to the Services, including any delay, damage or inconvenience you may suffer as a result... If you are holding bitcoin in your Paxful Wallet and there has been no activity in your account for a period of time prescribed by applicable law, we may be required to report such remaining bitcoin in your account as unclaimed property in accordance with abandoned property and escheat laws. If this occurs, we will use reasonable efforts to provide written notice to you. If you fail to respond to any such notice within seven (7) business days of receipt, or as otherwise required by law, we may be required to deliver any such bitcoin to the applicable jurisdiction as unclaimed property. We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed bitcoin as permitted by applicable law. In other words, they can do whatever they want according to their rules, and they don't even have to give you any explanation. They seem to think that you have broken some of their rules, and for now they obviously do not intend to change their decision. If you can afford some legal help (lawyer or legal adviser) that would be best. What you can do on this forum (if you consider yourself cheated) is to open a Scam Accusations (https://bitcointalk.org/index.php?board=83.0) and to present all the evidence by using proper report format. Maybe Paxful will react to that, of course if you let them know. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: hugeblack on June 28, 2020, 12:02:39 PM Unfortunately, no one in this forum works for the bank and they will not discuss it publicly, the support team is the only one that will solve your problem.
Depending on what you understand about your problem, the second party to the disputed transaction reporting that you used deceptive methods, and therefore the support team freezes (not to withdraw the money) your account until it is certain of the matter. Quote from: https://paxful.com/terms-of-service If the Buyer or the Seller of a disputed transaction provides fraudulent information or fraudulent documents or makes false claims or otherwise uses deceptive tactics, the dispute may be immediately resolved against such user and such user’s account may be immediately suspended or terminated at the sole discretion of Paxful Support It is better for you to contact the second party (the buyer) to contact the support team that the problem has been resolved and that everything is fine. If no progress has occurred, do not worry, as long as you can access the account and the funds on that account. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Harlot on June 29, 2020, 02:33:07 PM Issues like this where the crypto service isn't responding to your concerns anymore can be solve by taking legal action against them, hire a lawyer and thoroughly explain your situation being centered by Paxful withholding your funds and not contacting you, particularly I don't know if they have broken any law or something or this is just a misunderstanding but usually having to let them know a lawyer is knocking on their doors will speed up the process companies like this always want to stay away from legal issues as it can ruin their reputation by a lot.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on June 29, 2020, 11:11:22 PM Unfortunately, no one in this forum works for the bank and they will not discuss it publicly, the support team is the only one that will solve your problem. thanks for your advice, I have contacted the seller and he has told paxful that he has received the money, but they are still ignoring me. http://imgbox.com/bl6M5H9LDepending on what you understand about your problem, the second party to the disputed transaction reporting that you used deceptive methods, and therefore the support team freezes (not to withdraw the money) your account until it is certain of the matter. Quote from: https://paxful.com/terms-of-service If the Buyer or the Seller of a disputed transaction provides fraudulent information or fraudulent documents or makes false claims or otherwise uses deceptive tactics, the dispute may be immediately resolved against such user and such user’s account may be immediately suspended or terminated at the sole discretion of Paxful Support It is better for you to contact the second party (the buyer) to contact the support team that the problem has been resolved and that everything is fine. If no progress has occurred, do not worry, as long as you can access the account and the funds on that account. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on June 29, 2020, 11:12:49 PM baodo159, for a start I suggest you (if you haven't already) read their TOS, especially the parts that can be linked to your case -> Thank you so much! I will do this as your advice to try if it's help to solve my case! Quote from: https://paxful.com/terms-of-service. We may in our sole and absolute discretion, immediately and without prior notice: (a) suspend, restrict, or terminate your access to any or all of the Services (including limiting access to your Wallet), and/or (b) deactivate or cancel your account if: (i) we are so required by applicable law, a facially valid subpoena, court order, or binding order of a government authority; (ii) we reasonably suspect you have or may act in violation of this Agreement; (iii) use of your account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your account activity; (iv) our service partners are unable to support your use; (v) you take any action that we deem as circumventing our controls and procedures or (vi) we think it is necessary to do so to protect us, our users, including you, or our employees from danger or loss. If we exercise our rights to limit or refuse your access to the Services, we will not be responsible for any consequences of our refusal to give you access to the Services, including any delay, damage or inconvenience you may suffer as a result... If you are holding bitcoin in your Paxful Wallet and there has been no activity in your account for a period of time prescribed by applicable law, we may be required to report such remaining bitcoin in your account as unclaimed property in accordance with abandoned property and escheat laws. If this occurs, we will use reasonable efforts to provide written notice to you. If you fail to respond to any such notice within seven (7) business days of receipt, or as otherwise required by law, we may be required to deliver any such bitcoin to the applicable jurisdiction as unclaimed property. We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed bitcoin as permitted by applicable law. In other words, they can do whatever they want according to their rules, and they don't even have to give you any explanation. They seem to think that you have broken some of their rules, and for now they obviously do not intend to change their decision. If you can afford some legal help (lawyer or legal adviser) that would be best. What you can do on this forum (if you consider yourself cheated) is to open a Scam Accusations (https://bitcointalk.org/index.php?board=83.0) and to present all the evidence by using proper report format. Maybe Paxful will react to that, of course if you let them know. Thanks! Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on June 29, 2020, 11:27:34 PM just to update, the site is scam and the owner of Paxful have been in jail. I know why they refused to let me withdraw my money
https://cointelegraph.com/news/bitcoins-correction-could-well-have-shaken-out-potentially-damaging-investors Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on June 29, 2020, 11:30:25 PM just to update, the site is scam and the owner of Paxful have been in jail. I know why they refused to let me withdraw my money sorry wrong link lol https://cointelegraph.com/news/bitcoins-correction-could-well-have-shaken-out-potentially-damaging-investors https://cointelegraph.com/news/paxful-exchange-ceo-and-cto-arrested-in-miami-on-weapons-and-drugs-charges Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on June 30, 2020, 10:38:15 AM baodo159, they are not scam generally speaking, but they certainly have some weird rules and aren’t too accommodating when things like this happen. As for the case you mention, at the top of the article you can see an update that says "the charges against Mohamed Yousseff, Artur Shaback, and Ivan Suhharev were dismissed and their cases were closed on Nov. 14, 2016, according to court documents from the Miami- Dade County criminal justice system"
The owners definitely have a bad reputation in real life, and to me personally they look like some kind of mobsters rather than serious business people. Maybe this is a good life lesson for you, always check everything thoroughly first - and if you knew what you know now, you might not do business with them. If you look at their score on trustpilot, they are marked as poor, where 51% say they are bad service. https://www.trustpilot.com/review/paxful.com Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Harlot on June 30, 2020, 12:11:06 PM just to update, the site is scam and the owner of Paxful have been in jail. I know why they refused to let me withdraw my money sorry wrong link lol https://cointelegraph.com/news/bitcoins-correction-could-well-have-shaken-out-potentially-damaging-investors https://cointelegraph.com/news/paxful-exchange-ceo-and-cto-arrested-in-miami-on-weapons-and-drugs-charges With regards to Paxful being a scam or not I'm still in the middle of this since from what I know topics related to Paxful here in the forum are always divided with it. Most of the members saying that they are a scam are the ones who have the same issue with the OP the ones who are saying Paxful is not a scam are members who have no problems with their service or are community managers of it. Even if you look at Reddit you will see no sure answer that their service is definitely a scam, one thing is for sure though their customer service is really slow that's why it doesn't help them in this kind of cases. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: VoucherS on July 01, 2020, 12:01:14 AM I've seen someone didnt get 1million USD withdraw for years on this site. Im sure its a scam, i found a thread about this 1million $ thing back in ~2019 maybe.
But hopefully you get your funds , good luck :/ Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on July 01, 2020, 01:04:37 PM baodo159, they are not scam generally speaking, but they certainly have some weird rules and aren’t too accommodating when things like this happen. As for the case you mention, at the top of the article you can see an update that says "the charges against Mohamed Yousseff, Artur Shaback, and Ivan Suhharev were dismissed and their cases were closed on Nov. 14, 2016, according to court documents from the Miami- Dade County criminal justice system" I have not trust them anymore since they suspended my account and ignoring me like I am the scammer. But the thing here is my money still there, I need to get my hard-erned money before saying goodbye to their site. I have tried many way already even contacted the person who disputed the transaction and they have sent paxful email saying about to unlock my account but they are not. They really just wanted to steal my money or make me waiting 1 year and maybe I will forget about it then they will claim it as un-wanted funds or they will just steal it. It is not fair and too many people still out there giving them money everyday like that. We should do something to take down this business and these people. Please guys, if someone have any idea. They told me to comeback after 1 year to wiithdraw my funds because they will need time for the enforcement law or victim to come and claim the funds but literally the victim who is the seller have already contacted them to tell them unlock my account. This is very wrong and very rude people scamming over our moneyThe owners definitely have a bad reputation in real life, and to me personally they look like some kind of mobsters rather than serious business people. Maybe this is a good life lesson for you, always check everything thoroughly first - and if you knew what you know now, you might not do business with them. If you look at their score on trustpilot, they are marked as poor, where 51% say they are bad service. https://www.trustpilot.com/review/paxful.com Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: 7788bitcoin on July 08, 2020, 10:53:42 PM If you look at their score on trustpilot, they are marked as poor, where 51% say they are bad service. It is a P2P site and they act as an escrow and if you trade gift cards and other risky transaction then most of the time you will encounter scammers that might sell you stolen or scammed gift cards in exchange of bitcoin and once you understand that you are scammed at a later time and you really cannot do anything about it will provoke some negative ratings.Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on July 09, 2020, 06:13:56 AM I have not trust them anymore since they suspended my account and ignoring me like I am the scammer. But the thing here is my money still there, I need to get my hard-erned money before saying goodbye to their site. I have tried many way already even contacted the person who disputed the transaction and they have sent paxful email saying about to unlock my account but they are not. They really just wanted to steal my money or make me waiting 1 year and maybe I will forget about it then they will claim it as un-wanted funds or they will just steal it. It is not fair and too many people still out there giving them money everyday like that. We should do something to take down this business and these people. Please guys, if someone have any idea. They told me to comeback after 1 year to wiithdraw my funds because they will need time for the enforcement law or victim to come and claim the funds but literally the victim who is the seller have already contacted them to tell them unlock my account. This is very wrong and very rude people scamming over our money Even if you are not a scammer, the charge back make them to feel like you are a one so they want to restrict you from scamming anyone in the future.The same thing happens with loalbitcoin as well but there is an opportunity to unlock if you can provide all the necessary proof like transaction statement of repayment and also the proof of charge back was a mistake by banking side.Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: bakasabo on July 09, 2020, 06:33:37 AM You can try your luck contacting Alex077 (https://bitcointalk.org/index.php?action=profile;u=306213), even though he is a Russian speaking, he definitely understands English.
I'm not saying he will 100% help you, but he promotes Paxful on bitcointalk and cryptotalk forums. Maybe he can somehow help you or gave some contacts to persons that could help you, maybe he knows someone from the team. Just try, no one will punish your or make laught of you for that. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on July 19, 2020, 08:25:23 AM You can try your luck contacting Alex077 (https://bitcointalk.org/index.php?action=profile;u=306213), even though he is a Russian speaking, he definitely understands English. Thank you! I have contacted him and he was asking me for my username and the problem was. Maybe he could do something for my case, thanks anyway!I'm not saying he will 100% help you, but he promotes Paxful on bitcointalk and cryptotalk forums. Maybe he can somehow help you or gave some contacts to persons that could help you, maybe he knows someone from the team. Just try, no one will punish your or make laught of you for that. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on July 28, 2020, 11:15:55 AM I have contacted Paxful's agent in out site and he told me he is writing them a letter but it seems like scammer does not wanted to release my coins. They are about to steal my hard-erned money
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Potato Chips on July 28, 2020, 11:45:51 PM If you still haven't asked for a legal advice, there is Silver Miller (https://www.silvermillerlaw.com). They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect (https://www.coindesk.com/new-bitconnect-lawsuit-combines-previous-efforts-against-crypto-scam), cryptsy (https://www.coindesk.com/8-2-million-court-orders-default-judgment-cryptsy-ceo), coinbase (https://www.silvermillerlaw.com/current-investigations/coinbase-class-action/), you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc..
Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on July 30, 2020, 10:01:46 PM If you still haven't asked for a legal advice, there is Silver Miller (https://www.silvermillerlaw.com). They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect (https://www.coindesk.com/new-bitconnect-lawsuit-combines-previous-efforts-against-crypto-scam), cryptsy (https://www.coindesk.com/8-2-million-court-orders-default-judgment-cryptsy-ceo), coinbase (https://www.silvermillerlaw.com/current-investigations/coinbase-class-action/), you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc.. Thank you so much, I am looking for these all days. I have contacted them, hope will get answer back soonAlso worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: audaciousbeing on August 05, 2020, 12:26:41 PM If you still haven't asked for a legal advice, there is Silver Miller (https://www.silvermillerlaw.com). They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect (https://www.coindesk.com/new-bitconnect-lawsuit-combines-previous-efforts-against-crypto-scam), cryptsy (https://www.coindesk.com/8-2-million-court-orders-default-judgment-cryptsy-ceo), coinbase (https://www.silvermillerlaw.com/current-investigations/coinbase-class-action/), you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc.. Thank you so much, I am looking for these all days. I have contacted them, hope will get answer back soonAlso worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges. I was actually looking forward to see the part where you will then say the issue has been resolved but unfortunately it has nit happened. I have used Paxful before and never had any issue with them and come to understand that the procedures they have put in place is to protect both the buyer and the seller. But with this case and since it shows they are not willing to do the right thing, then its time for you to also go the extra mile. I am happy that you are looking to explore legal options but looking at the amount involved, except the lawyers you are engaging are doing something close to probono, it might not pay well. Another alternative and cheaper one for me is to engage them on social media and get people to retweet as much as possible to get their attention. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on August 14, 2020, 07:43:27 AM it's said after I contacted the guy who work for Paxful here, he telling me the same thing as what they did. They told me to come back and withdraw it after one year. What a worst platform
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on August 14, 2020, 07:45:20 AM If you still haven't asked for a legal advice, there is Silver Miller (https://www.silvermillerlaw.com). They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect (https://www.coindesk.com/new-bitconnect-lawsuit-combines-previous-efforts-against-crypto-scam), cryptsy (https://www.coindesk.com/8-2-million-court-orders-default-judgment-cryptsy-ceo), coinbase (https://www.silvermillerlaw.com/current-investigations/coinbase-class-action/), you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc.. I have sent them my case but still not received any information back, does anyone here know a crypto lawyer??? Please give me information because I got scammed in crypto many times and I have all the evidence.Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: davis196 on August 14, 2020, 05:44:59 PM I understand that your Bitcoin is frozen at Paxful and you can't withdraw it,but can you sell it for fiat payment methods inside the platform?Is your entire Paxful account frozen or only the BTC withdrawal is blocked?
I was very hyped up about creating a Paxful account and actively trading there.After your case,I might reconsider my decision.The biggest problem of Paxful is the lack of a good customer support team. What amount of BTC is currently frozen?If it's a big amount,I'm pretty sure that such risk of being scammed exists in any crypto P2P marketplace or crypto exchange platform. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on August 20, 2020, 03:20:19 PM If you still haven't asked for a legal advice, there is Silver Miller (https://www.silvermillerlaw.com). They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect (https://www.coindesk.com/new-bitconnect-lawsuit-combines-previous-efforts-against-crypto-scam), cryptsy (https://www.coindesk.com/8-2-million-court-orders-default-judgment-cryptsy-ceo), coinbase (https://www.silvermillerlaw.com/current-investigations/coinbase-class-action/), you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc.. I have sent them my case but still not received any information back, does anyone here know a crypto lawyer??? Please give me information because I got scammed in crypto many times and I have all the evidence.Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on February 19, 2021, 04:17:05 PM It have been a year but when I contacted them they say it still on review and they told me they will let me know when it's completed? This is real scam guys :(
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Streets 2.0 on February 20, 2021, 08:45:07 PM The higher the bitcoin price, the more such sad stories will be. It is a pity that, due to banal greed, people begin to behave this way and subsequently undermine people's faith in such platforms. What is the alternative? I think this is a fragmentation of my critical capital. What else can help? You need to put "eggs" in different "baskets", then even if such a situation arises, you will not be left "with nothing." You will have variability. It is very important. Sorry.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on February 26, 2021, 02:55:02 PM It have been a year but when I contacted them they say it still on review and they told me they will let me know when it's completed? This is real scam guys :( This is not scam, there should be some kind of violation that is why they put your account on hold, you should ask further details than simply asking them to release your funds to move further in your case.Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Streets 2.0 on February 26, 2021, 08:49:51 PM You can approach the problem strictly legally. Understand where and how the exchange is registered where your money is stuck. Next, you should consult with a lawyer in this area. If the case is not resolved peacefully, then you should not wait but immediately file a statement of claim in court. The main thing is not to sit back and wait for your bitcoin to be returned to you.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on February 27, 2021, 04:12:39 PM thank you guys a lot for giving me advice. The sad thing it is, in which world that they hold your money in one year unreasonable then now you still believe them going to release your funds to you. This is already a big mistake when I decided to store my coins there and trade there at the first time. I can say that I am paying them not less than 5k in just transactions fee because I have done almost 1k trades there without any negative feedback. After all, the one holding the right side of a knife will always win. They made the rule, and they steal my money right in front my face but I cannot doing anything about it. Just like a robber who jumped into our house and take our money right in front of us but I cannot do anything. Anyway, thank you guys so much for giving a little hope!
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Streets 2.0 on February 27, 2021, 06:40:40 PM Don't give up and give up! It is necessary to use all the possibilities. Write to the technical support of the exchange, write to partners, write on forums such as bitcointalk and others. The main thing is a positive attitude and confidence that everything will be returned. I am sure that you are not alone with this problem. Perhaps you need to look and find other victims in such a situation. I also think letters are worth writing not only e-mails, since usually e-mails are not a document in the legal sense.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 02, 2021, 02:17:48 AM thank you so much for those kind words, this is my problem but I can see you really care about it. I hope you will not getting the same problem as mine, I will keep trying to contact them until they returned my money back. But I don't know who to contact or their address to sending a letter to :(
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 03, 2021, 07:39:29 AM https://ibb.co/QfWMMy6
https://ibb.co/H2mSqLs https://ibb.co/xXZhhnZ https://ibb.co/7gGQsMZ https://ibb.co/jk6JMHw https://ibb.co/q9c7tzY https://ibb.co/rtr6YCQ https://ibb.co/BBc6DkT Guys I just got all evidence here, let's wait if they will release my fund tomorrow. I will update it here. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Streets 2.0 on March 04, 2021, 08:46:11 PM He disappeared from the radar because his money was returned and now he is celebrating and is already drunk to the point of unconsciousness? :) Maybe, on the contrary, he was too upset and decided to delete everything related to cryptocurrency and left the forum too? :) I hope it will end well after all, the guy will get his well-deserved money and have a happy end.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 04, 2021, 09:34:11 PM I still not get my funds yet! what were you mentioned about???
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on March 09, 2021, 06:14:16 PM I still not get my funds yet! what were you mentioned about??? AFAIK, if there is no response from the other side after you provided enough evidence that you paid him then the case will be resolved on your side. So keep asking about the support team to contact the other side and if they are not receiving response then you will get your account back or atleast the balance left there.Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 09, 2021, 06:33:09 PM This platform is a big scam, they are ignoring my email now. I have sent them many email to many different department but none of them reply me since the day they said they will unbanned and let me withdraw the funds. They are stealing my money literally. Guys be aware do not using this platform
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on March 10, 2021, 08:58:37 AM This platform is a big scam, they are ignoring my email now. I have sent them many email to many different department but none of them reply me since the day they said they will unbanned and let me withdraw the funds. They are stealing my money literally. Guys be aware do not using this platform Wait for few days because it may take weeks to review your case and give your response and don't forget that they said they will review your case after 365 days but still there is no assurance that your funds will be released with no obligations.Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: igiveumoney on March 10, 2021, 03:13:34 PM Please contact me via bitysato@gmail.com if you want to make money with no investment. You do not need spend any money. You do not need to get and gather referral. This opportunity may be for a limited time.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 11, 2021, 02:20:54 AM I have been waiting for 1 year that unreasonable and now have to wait more? Can you imagine if I was just getting bad or I just really need the money if I don't have it I might almost die? there is day that I don't even have a dollar to buy something to eat and I was hungry as I will eat anything cross by my face but they holding my money like that. What kind of a platform that holding someone money like that unreasonable when they solved the problem already? you still think they are legit???
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: cabron on March 11, 2021, 02:51:27 AM I have been waiting for 1 year that unreasonable and now have to wait more? Can you imagine if I was just getting bad or I just really need the money if I don't have it I might almost die? there is day that I don't even have a dollar to buy something to eat and I was hungry as I will eat anything cross by my face but they holding my money like that. What kind of a platform that holding someone money like that unreasonable when they solved the problem already? you still think they are legit??? Well, it says June, a few more months and it's going to be a year then. If they still are going to freeze your account then you're really out of luck here. It's not a very considerate TOS that an appeal is not possible when it comes to chargebacks. Very unfortunate for Teedee94 and it looks like you both have the same issue here which his account was already suspended. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 11, 2021, 05:24:28 AM what part did you see they said June? It clearly said March 04
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 11, 2021, 05:26:21 AM what part did you see they said June? It clearly said March 04 by the way are you running the 777 website? can you check my account there? username: 1231231111 I have been losing too much but never get anything like a bonus :( could you issue based on my activity? thanks! Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on March 12, 2021, 04:16:52 PM I have been waiting for 1 year that unreasonable and now have to wait more? Can you imagine if I was just getting bad or I just really need the money if I don't have it I might almost die? there is day that I don't even have a dollar to buy something to eat and I was hungry as I will eat anything cross by my face but they holding my money like that. What kind of a platform that holding someone money like that unreasonable when they solved the problem already? you still think they are legit??? I can understand your situation but it is not going to help this process further speed up, you had chosen a centralized service and accepted their terms and then only deposited, now you have no other choice than accepting their response which could be whatever.What country are you in? Was it caused by a bank error, If you are holding bitcoin in your Paxful Wallet and there has been no activity in your Read the topic before suggesting anything! ::)account for a period of time prescribed by applicable law, we may be required to report such remaining bitcoin in your account as unclaimed property in accordance with abandoned property and escheat laws. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 15, 2021, 10:11:50 PM can someone help me to find a lawer for this? I really want to sue them but I cannot afford the lawyer fee
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 23, 2021, 09:06:45 AM can anyone helping me please :( I cannot lose my money like this :((
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on March 23, 2021, 11:24:25 AM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?
As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on March 24, 2021, 08:05:47 PM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all? Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that :( As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on March 25, 2021, 11:29:21 AM You're welcome, though I wish I could really help you solve your problem somehow. It seems that the only thing that could have any effect is to file a lawsuit and claim your rights in court, of course if you could find a lawyer to represent you for free.
If you haven’t already, maybe you could share your case once again across all the social networks of Paxful and thus try to get their attention? https://paxful.com/community Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on March 28, 2021, 01:06:31 PM can anyone helping me please :( I cannot lose my money like this :(( @OP, Did you try to contact @cabalism13? Because just now I remember he is willing to resolve any issues with Paxful because he is one of the team member of Paxful.So please take a look at this thread [FREE] Paxful Help Services (https://bitcointalk.org/index.php?topic=5320332.msg56444581#msg56444581) Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: cabalism13 on March 28, 2021, 01:33:04 PM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all? Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that :( As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ if your account has a running balance it will stay as is, and it will never be removed. Now, if the team can't verify your identity then the account will still be locked. Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it. Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on March 28, 2021, 02:14:01 PM can anyone helping me please :( I cannot lose my money like this :(( @OP, Did you try to contact @cabalism13? Because just now I remember he is willing to resolve any issues with Paxful because he is one of the team member of Paxful.So please take a look at this thread [FREE] Paxful Help Services (https://bitcointalk.org/index.php?topic=5320332.msg56444581#msg56444581) It's unbelievable that you put a link to a thread whose content you didn't check at all - the OP contacted cabalism13 on February 27, but only now has received an answer (at least as far as public announcements are concerned). Can you please help me? :( they hold my funds and told me to come back after 365 days to get my money back but when it come to a year then they say they are still review it, Even I have not doing anything wrong at all. There was a dispute and I solved it. After I solved it mod banned me? and hold my funds? Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. Given the number of negative reviews that can be read on various websites, about 60% of Paxful users are apparently scammers whose account has been frozen. It is only strange to me that the OP claims that his account has been blocked with the following note : They told me to comeback after 1 year to withdraw it??? it's very unreasonable If he did something wrong, why give him the false hope that he will get his funds after 1 year? Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on March 28, 2021, 03:30:02 PM can anyone helping me please :( I cannot lose my money like this :(( @OP, Did you try to contact @cabalism13? Because just now I remember he is willing to resolve any issues with Paxful because he is one of the team member of Paxful.So please take a look at this thread [FREE] Paxful Help Services (https://bitcointalk.org/index.php?topic=5320332.msg56444581#msg56444581) It's unbelievable that you put a link to a thread whose content you didn't check at all - the OP contacted cabalism13 on February 27, but only now has received an answer (at least as far as public announcements are concerned). Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. Given the number of negative reviews that can be read on various websites, about 60% of Paxful users are apparently scammers whose account has been frozen. It is only strange to me that the OP claims that his account has been blocked. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 01, 2021, 05:07:56 PM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all? Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that :( As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ if your account has a running balance it will stay as is, and it will never be removed. Now, if the team can't verify your identity then the account will still be locked. Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it. Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. I will report you too because you are a part of scammed company Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on April 01, 2021, 05:59:19 PM they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed Simply calling them is not going to bring any solution so be patient because you trusted a centralized company that is why this much of burden on your side. A lot of people also trapped in such kind of loop an their funds stuck there forever so you have little chance to recover means you can move on from this or just wait for their further responses.I will report you too because you are a part of scammed company Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: cabalism13 on April 01, 2021, 10:11:35 PM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all? Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that :( As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ if your account has a running balance it will stay as is, and it will never be removed. Now, if the team can't verify your identity then the account will still be locked. Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it. Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. I will report you too because you are a part of scammed company Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL. Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need. Like I said if this case was said to be "an appeal is not possible" then do not expext something will change. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 01, 2021, 11:20:20 PM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all? Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that :( As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ if your account has a running balance it will stay as is, and it will never be removed. Now, if the team can't verify your identity then the account will still be locked. Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it. Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. I will report you too because you are a part of scammed company Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL. Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need. Like I said if this case was said to be "an appeal is not possible" then do not expext something will change. About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 01, 2021, 11:29:58 PM very funny that a company that told their user to resolved the problem, and after they resolved it they banned them. Said because the user have been in a dispute that might suspicious as fraud then telling them to comeback after 365 days to withdraw the remaining funds on account because there might be another victim so it let 365 days for any victim to contact them. After the user tried to exlained eveything several times. They are still ignoring them and just answer one thing that comeback after 365 days to withdraw. The user gave up and waited for 365 days but then now the company said the review still not completed and wait until they reach back to withdraw funds. Is this motherfucker a scammed or what? I just cannot believe for those who look into the story and still not aware that they do weird thing first then they promised and they broked their promised so they are still legit??? I am sick of them
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: cabalism13 on April 02, 2021, 07:06:43 AM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all? Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that :( As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ if your account has a running balance it will stay as is, and it will never be removed. Now, if the team can't verify your identity then the account will still be locked. Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it. Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. I will report you too because you are a part of scammed company Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL. Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need. Like I said if this case was said to be "an appeal is not possible" then do not expext something will change. About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them. And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 02, 2021, 09:20:46 AM What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all? Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that :( As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen. Maybe something like this can help you -> https://www.probono.net/ if your account has a running balance it will stay as is, and it will never be removed. Now, if the team can't verify your identity then the account will still be locked. Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it. Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible. I will report you too because you are a part of scammed company Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL. Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need. Like I said if this case was said to be "an appeal is not possible" then do not expext something will change. About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them. And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: cabalism13 on April 02, 2021, 11:39:21 AM ... ...And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care. 2. You've been informed what to expect. And yet you came to me with those threats? Now you expect me to treat you nicely? I think you've hit your head so hard and I'm just wasting my time and efforts on you buddy. End. Good Luck on those Reports, you should file a lawsuit against paxful if you really are convinced that the company stole your money. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 03, 2021, 08:04:56 AM ... ...And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care. 2. You've been informed what to expect. And yet you came to me with those threats? Now you expect me to treat you nicely? I think you've hit your head so hard and I'm just wasting my time and efforts on you buddy. End. Good Luck on those Reports, you should file a lawsuit against paxful if you really are convinced that the company stole your money. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on April 03, 2021, 12:38:31 PM baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story.
After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: cabalism13 on April 03, 2021, 06:56:48 PM baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story. If only he did what I said then everybody can know whether it is a resolvable issue or not.After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free. Sending a tivket to our support, then sending the details to me so it can be handled quickly Code: Paxful Username: Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 03, 2021, 09:19:44 PM baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story. If only he did what I said then everybody can know whether it is a resolvable issue or not.After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free. Sending a tivket to our support, then sending the details to me so it can be handled quickly Code: Paxful Username: Ticket Number: 488359 Concern: Account got suspended after resolved the dispute of chargeback, was told to come back after 365 days for an appeal but then they don't Last Date of Accesing the account: over a years ago I am honestly sorry if I was out of control and got some words on you. But if you were me you can understand that I was very mad like it is my own money but someone hold it and not letting me access into it. Once again, I apologize for my words. If you could help me, please I am truly thank you. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on April 04, 2021, 10:34:37 AM If only he did what I said then everybody can know whether it is a resolvable issue or not. I thought it had already happened after he wrote the post in your thread, and that you did those things through private messages - and that your conclusion is that nothing more can be done in his case. That's why I advised him to seek legal help if all other options fail to resolve the matter directly with Paxful. baodo159, in the future try to do what others advise you to do, and I am sure that cabalism13 will do everything in its power to try to help you - and I also hope that your problem will be solved. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 06, 2021, 04:08:37 PM as of right now there is nothing changed :( I don't know if he will or not because I do really appreciated your kind for caring about my problem! Thank you so much
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on April 07, 2021, 01:26:12 PM as of right now there is nothing changed... You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 09, 2021, 07:10:21 AM as of right now there is nothing changed... You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Findingnemo on April 09, 2021, 12:22:43 PM as of right now there is nothing changed... You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back. Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: willoweb on April 09, 2021, 06:44:02 PM If this case of blocking is one and there are no other similar stories, then perhaps you did something wrong. Usually, technical support reacts to such situations promptly and solves the problem in 99% of cases. The exchange on which all this happened has no reason to accumulate such problems and spoils its reputation. Therefore, just keep on fighting until you win or some specific result. I think there is no point in filing a lawsuit or looking for some other solution other than contacting the exchange's support. It will simply waste time and money.
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on April 17, 2021, 01:07:09 AM they are doing nothing until now, I feel very useless right now :( and hopeless
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on May 17, 2021, 07:52:13 AM great new they have finally let me withdraw my funds, thank you guys. But I am still not recommended you guys to using Paxful, it is a such platform that held my money 2 years long
Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: Lucius on May 17, 2021, 02:37:40 PM Congratulations on your persistence, that's the only reason you were able to get your funds back. Did you at least get a specific explanation as to why it took them as long as 2 years to consider your case?
In the future, before using any service, first check the experiences of others, you will save a lot of time and nerves ;) Title: Re: My bitcoin is frozen at Paxful and they won't let me withdraw it Post by: baodo159 on July 27, 2021, 12:37:02 PM Congratulations on your persistence, that's the only reason you were able to get your funds back. Did you at least get a specific explanation as to why it took them as long as 2 years to consider your case? Hello Lucius, In the future, before using any service, first check the experiences of others, you will save a lot of time and nerves ;) Thank you for you kind of this, they did not say anything. I just received their email saying the account is available to withdraw the funds and they said sorry for long time waiting lol =))) very fucking dude platform |