Bitcoin Forum

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! ??? Now KickToken growing up. In this situation what can I do!  :'( :'( Already contact there support team but maybe nothing improve!

It's best to wait for their response but I think it's a case of Kucoin not updating their pricing for the withdrawal fee. The delisting of Kick was announced (https://www.kucoin.com/news/en-st-kucoin-delisting-of-some-projects-201216) last Dec. 16,2020 when the price was around $0.00001116 to $0.00001358 (Coingecko historical data). The withdrawal fee of 400K Kick at that time was around $5.

The withdraw fees for ethereum chain is so high and that makes sense if kucoin was charge you a lot of fees. You have no solution for this other than accept it.
Just leave your coin if you don't wanna to withdraw your money dude.
I think that it will be useless even you are contacting the kucoin team.

Errors are adjustable, maybe they have not updated the value of this token because the value of KICK has increased too quickly in recent times. Not only Kucoin but also ERC20-supported crypto exchanges also have the same problem as Bilaxy, Hotbit.

Looking at what you are going through, this is why we are always advised not tokens in an exchange but rather in noncustodial wallets whose private keys you have control of. Try engaging their support, but I doubt if they will adjust the withdrawal fee.

The coin was delisted that's why he needs to take all the coins in Kucoin if you only pay attention as LEGENDARY you will not post stupid words like this.

__________________________

OP just wait for their response as i Know Kucoin's support is actively answering inquiries within a day.

That's sad if they're not going to give you consideration to lessen the withdrawal fee.

I agree.

You should have used MEW or any other wallets but not an exchange wallet for tokens. This experience will teach a lot who will read this thread that if they're into tokens, it's not the best thing to use if they don't have any plans of selling it immediately on that exchange where they'll get their ETH addresses.

No need to be harsh Bro, if someone has a legendary rank here, it doesn't mean they know everything.

---

On the flip side, I don't think you have to feel so bad OP. It’s just another one of those scam shitcoins if you check out here - https://bitcointalk.org/index.php?topic=5225828

Looks like it's their habit to pump and dump the token. Unlocking the frozen tokens requires one to buy another shitcoin and use their shit exchange. So chances of getting scammed are very high. If I were you, I wouldn't even feel bad about Kucoin exchange after reading this.

That is bad but I am curious about the withdrawal issue of Kicktoken. Did you get Kick token via airdrop(888,888)? My 4 wallets have the same amount of airdropped Kicktoken but can't withdraw it due to a frozen contract..
Checked the airdrop token unlocking mechanism but the requirements are insane: At least $224853 should be traded on Kick exchange to get the X amount of Kusd tokens which equals the 888,888 defrozen Kicktoken. Of course, I prefer to burn it rather than paying such high trading fees above 0.8% per transaction.

3 days gone info them but still nothing update on there website. There support is too poor. I hope improve there customer service.

No, Its not airdrop(888,888) token. I have also airdrop(888,888) on 2 ETH account I know its frozen contract but I bought it from kucoin exchange.

it's better to withraw in trx then use swap to HIVE (do not remember site but np to find)  and then use blocktrades.us

Lol, by the time Kucoin deduct 400000 kick from your total balance as trans fees you will be let with only 50925 which is around $19 at $0.00038 per kick, why don't you rather sell the whole kick, withdraw with trc20 usdt and buy from another exchange where kick is still traded if you so desire to hold kick, Hitbtc, kickEx, Uniswap are other options you can look into, but there is a possibility that the trans fee of this other exchanges could be same or higher since transaction fee in general is very high.

i noticed same details. As someone mentioned earlier - fees for ethereum chain is so high and that makes sense, but we will see,
hard to predict so hope kuc team will answwer and help.

I have an idea for OP, he or she should leave the tokens on kucoin until the ETH london update is active which will drastically lower gas fee for Ethereum once and for all, since is something around July of this year and now that Berlin update is complete be rest assured that eth fee will still get lower soon

The rules of the exchange cannot be broken dude, and you have nothing to do with it but to accept the thing you are facing it now.
I think kucoin support is responding to any of their users if there is an issue like yours, so keep on waiting for their answers anyway
and you will find the result of being patient, and wish that you can recover what is really yours to this platform.

Had the same problem once with another coin and sent an email to the support. They fixed it but I remember it took quite a while.... Patience is required...

I would probably do like others have suggested and just leave the tokens at Kucoin for now. High ETH gas fee's are surely part of the problem here. Keep them in there and then withdraw over the weekend once the gas fee's come down some.

What Kind of issue was this? Kucoin to be one of the most trusted and legit exchange having this problem? or maybe this is from your Kickteam that has the problem?

Hope that the Project team had already answered your problem here..

I guess it will be quite long in order to wait for the reasonable answer. According to what I see, perhaps it is because of the high fee of the ethereum network which force the exchange to deduct the total withdrawal amount

Is the withdrawal fee around $100 (400,000KICK)? It is too high despite the high fees of the ethereum network.
Kucoin announced late last year (not recently). Withdrawal fees apply at that time when the KICK value is very low. Now can only contact and wait for the fee update again.

I think that the withdrawal fees for kick already adjusted as the price increase that happened with kicktoken. The withdrawal fees totally pegged with the USD calculation.
When the price for each kick token was going up and this will make withdrawal.
I think that OP already withdrawn his kick from the kucoin exchange site

This is why you do not hold your crypto on exchange account. In this situation you must withdraw it if you still want to take your asset or you will loss your asset at all. May be they give sometimes for members to withdraw their's and soon they will unlisted that token.

You can only do patience, Wait for their response. I hope they will give you a solution for your problem.

Looks like you were mistaken!  I am also a user of Kucoin for 04 years, it is also one of my 03 favorite exchanges with Binance, Huobi. 

I have tried checking right now, The minimum withdrawal limit for KickToken is 200,000, Fee for withdrawal per time is 50,000 KickToken.  Does it make any difference?  Did they change, update it back?  Well, I don't have these situations.  Maybe the withdrawal fee will vary according to the market situation, that's normal.  If you haven't already, try again now.

Even if they adjusted they should have an automatic update system in place that calculates reasonable withdrawal fees. They are running a crypto exchange but with stone age technology or what? Are they calculating the withdrawal fees manually with a calculator?

This is a must concern of each exchange because their main goal is to earn by serving traders , so why do they let this happen? imagine about the withdrawal requirements and the fee to make it happen?

I'm starting to lose trust in Kucoin if this will not be resolved sooner.

I had this problem myself before when I had some minor amount left but not too small to disregard it. I wanted to withdraw it to my wallet and it said insufficient funds because the withdrawal fee was higher than my amount left on the exchange. Withdrawal fees in Bitcoin and Ethereum are high, we know that, but for some shitcoin charging 50 bucks and more is not funny.

Brother is kick token is build on ETHEREUM blockchain. I asked a question because ethereum network fees is very high and that's why all projects that are built on ethereum block chain their transaction fees are very high. And i think this is not a KUCOIN exchange fault. Because they don't have an concern about a specific coin. Because kucoin withdrawal fees are very cheap.

I have been using this exchange for many years, I saw problems in work only during a big storm associated with a fall in the entire market. Now everything seems to work quite correctly. If you have a problem, then perhaps the problem is with the coin or token that you are withdrawing.

It does depend on the coins you are holding or trading. Every now and then they charge outrageous withdrawal fees which make no sense at all. They should more often double check what their system calculates for transaction fees.

No, why should I understand if they take withdrawal fees that are twenty times higher than the actual fees it would cost to send a certain coin from A to B?
There is no reason to understand that. It is rip off, and rip off should not be tolerated!

you should be fast in your dealing to avoid Losing everything. especially now that the token price is growing up. exchanges now charges with same token you want to withdraw from. nolonger with eth. fees for withdrawal are paid with the same token and not eth. you need to contact kucoin to resolve the issue with withdrawal.
I am still holding there airdrop and needs help on how to with that token...

The fees on ethereum chain is very high but remember that the exchange site will always charge the additional fees and it will be included into the withdrawal fees.
TRON has a few cents as the transaction fees but the exchange site was charging up to $1 as the transaction fees for any tron asset.
That means if exchange site was also taking the profit from there. This is a common thing in the crypto. The WD fees will always be adjusted based on the current fees on the network

Maybe you should have withdrawn your kick tokens when the delisting was announced, am also a kucoin user and I also hold some kick tokens, when the delisting of kick token from kucoin was announced, withdrawal fee was around 400 kick or there about, you not knowing about this really shows that maybe you are not an active user, but I will like to state this, the problem is not with kucoin exchange but with Ethereum network, fees are very high for erc20 token withdrawals, kick tokens are worth close to zero for 400,000 kick tokens are not worth really much, so I believe this is to cover the Ethereum fees for sending your tokens, so I think what you can do is either wait for the fees to come down or just take it as a loss, you made a mistake leaving the tokens on the exchange for this long by the way, always withdraw your tokens from exchange if you are gonna be holding for long before selling.

How's your withdrawal mate? is the process comes towards you?

Hope that you already taken your funds mate.

It is normal that exchange will take money but not this kind of greediness.