Bitcoin Forum

Hello Everyone,

While checking backup i found a txt file (written by me during 2015) i buy little amount of Bitcoin that time and store it in blockchain.info wallet, and i almost forget about it.

I have Login identifier and its password, wallet ID, 20 word mnemonic phrase and attached email id but unfortunately i don't have access of that email anymore also i don't have wallet.aes.json.

I try to wallet access using memo pharse: https://blockchain.info/wallet/forgot-password
It shows me my correct password which i already have.

I also try https://login.blockchain.com/#/reset-2fa
i wrote old email which i don't have access and new recover email address, but It gives me this message "error re-setting up authentication"

I also contact blockchain support but on their reply  they told me to use: https://login.blockchain.com/#/reminder
Althought i already know wallet identifier its password.

Last i access my wallet in November 2015.

Please suggest me what i do to get login successfully blockchain.com
Thank you

I think it all hinges on being able to authenticate the email when they send it to you. If you have no access to that email account then you might struggle and need to reach out to them and push things further. It sounds like you have everything needed apart from that. Good luck.

Thanks Bro.

Still need suggestions.

The 20 word seed phrase is not BIP39 mnemonic seed phrase, better to make use of wallet ID and password so far you have both.

All you need to do is to use your wallet ID and password to login (https://login.blockchain.com/#/login?utm_campaign=dcomnav_login)

https://i.imgur.com/jnxrNs7.png

Don't send your seed words to anyone if you receive private message from someone offering help for solving your problem!
I am not using their web wallet for years, but you can try entering your 20 mnemonic words on blockchain recover wallet page, and if you have correct password you should be able to recover it.
https://login.blockchain.com/wallet/recover-wallet

You can also write about your problem to dedicated Blockchain Twitter support, and they may respond quicker:
https://twitter.com/AskBlockchain

He will need to confirm ownership of the account using an email address and confirmation link. I think, without access to this email, he can't use a connected wallet.

OP, have you tried to access using the android app?

I already tried https://login.blockchain.com/wallet/recover-wallet but no luck as its shows your password which i already have. I just dont have access to attached mobile.

I try to contact on twitter.
Thanks Bro

I confirm this, and iancoleman.io/bip39 website shows only 18 and 21 length options. So you really need to solve this in blockchain.com wallet.
https://i.imgur.com/N2CFoH9.png




Does that email still exist?
If it is someone@hotmail.com the email account might have been deleted since you don't use for a long time.  Maybe you can create a new email with the same username (if available) and receive the blockchain.com email.
This might work.

Attached email still exist so unable to create new email from same username :(

So you don't have the password for the email account?

It can not work, he needs the original email to be able to access the wallet. An authorization email will be sent to the old email before access.

Only what you can do this time is to further to contact blockchain.com customer care. For faster response, use the Twitter support as suggested by dkbit98 above.

Thanks Bro

Try to get your wallet.aes.json by pasting your walletID to this URL:
Replace "WALLET_ID" with your Wallet ID, do not change anything like the punctuation marks.
If you didn't set 2FA, the URL will display your wallet.aes.json in txt format (if you have 2fa, use the method below).

With it, create a "wallet.aes.json" file and paste the text using a txt editor, then decrypt it using decryption tools.
This one should work: https://github.com/blockchain/my-wallet-backup-decryption-tool/releases (https://github.com/blockchain/my-wallet-backup-decryption-tool/releases)
But the private key from the result isn't WIF (Wallet Import Format), it's in base58 form.

If you successfully decrypted the wallet file, you can convert the base58 private keys into WIF by using base58 decoder and then convert the result ECDSA PrvKey into WIF (compressed) to be able to import/sweep it to other wallets.

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Another method to get your wallet.aes.json file is to use btcrecover's extract-script: download-blockchain-wallet.py from https://github.com/gurnec/btcrecover/tree/master/extract-scripts (https://github.com/gurnec/btcrecover/tree/master/extract-scripts)

Thanks Bro, i try this.