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Are you familiar with this? Or has anybody here been actually charged for having his/her crypto gambling account inactive for several months?

The monthly charge could be as high as 15% of the remaining balance. Or, worse, the entire balance could be withheld by the platform itself. Although it could be for security's sake and be returned upon request, who knows what conditions or perhaps KYC information they would require just to have your money back?  

For the sake of discussion, let's set aside the fact that one shouldn't leave money in gambling account wallets. Do you think this policy is fair?

This is similar to a bank policy that requires accounts to have transactions every now and then or be active or else dormancy fees could be charged. But this feels weird to a gambling platform. What happens to seasonal gamblers who don't mind leaving money in their account wallets? One could only be betting during annual work breaks or vacation or during annual sports championship events. Say, the NBA playoffs, The International, and others.

Edit:

As suggested, and probably for the interest of a better discussion, I'm quoting here a post of mine which mentioned a few crypto gambling platforms that are actually implementing certain policies pertaining to funds of inactive and dormant accounts.

So far haven't experienced it, even just found one casino that implements it, a new casino that just had a thread on this forum but unfortunately I forgot the name and thread so I can't include the info here.
I think it's unfair, especially the high fees as you mentioned 15%, and if there is a casino that has rules like that there will be many users who will be trapped because we know that many players don't carefully read every rule at the casino, especially if the casino doesn't warns first  the players that the funds in their accounts will decrease due to long periods of inactivity.
So far, I have seen the opposite, the casino gives free balances to player accounts that have been inactive for a long time to attract them back to being active

I haven't either. I usually bet what I deposit. I usually lose it, and if I win I withdraw it. When I've had a bankroll it's because I played constantly, almost every day, so they wouldn't have been able to apply the fee, and that's the first news I've had.


In the case of 15% per month it does not seem fair to me. But one the casino is free to impose its rules and we are free to deposit in that casino or not. What happens is that most people don't read the ToS and can find themselves with the surprise after a while without betting that they are left with 0 in their account.

Besides, it seems to me that this is going to become generalised. Hopefully there are casinos that prefer to distinguish themselves by not charging these fees.

Before commenting here I checked some of the casinos where I have an inactive account and there are no changes to my balance
maybe just got lucky I'm playing in casinos that are not charging fees on dormant accounts


Are their casinos that implement this, this is the first time I stumble this information so gamblers will be warned if the casinos they are playing are charging fees

It's not fair you should only lose money from betting not from your account being dormant if you have $200 in your account then for some reason like being away from the internet for several months then you lose almost half or all your balance if they charge 15% which is very high.

I don't think I've ever experienced fees for leaving money in my casino wallet (which I often do). I find the idea rather weird really, I know it's a way to force users to spend their money on gambling but it's a blatantly obvious move by casinos, unlike say enticing them with bonuses and promotions instead.

15% is rather steep as well as a fee imo. If I were to pick between two negatives, I'd rather let them lock it till I log in again and submit the necessary documents that prove that I am the owner of the said account or by just simply sending a signed message, if that was accepted.

Never heard about a crypto casino charge a fee to their users due to inactivity. Have you experienced it? If so, would you mind to reveal the name of the casino so we can check it and it can be a good warning for others as well? Frankly speaking, it does not make sense if casino charge a fee for dormant accounts as casino is not a bank and players should not use casino as a place to keep/save our money. I tried to check some casinos where I used to play but I did not find a term in those casinos related fee for dormant accounts. Most casinos will only lock/delete dormant accounts but the casino will inform the users first by email.

I'm the sixth members who commented that there are no casinos I've known that charge for a dormant account and I'm glad that none of the casinos I'm playing and have played do not do such a thing, it's not fair casinos can easily lose the trust of people, I wonder if we have one I'm always checking terms of new casinos and even old ones and they do not have this in their terms if I have one playing I will not let my balance idle the 15% is just too high you are already losing without you doing anything.

I had my account dormant for a long time in one of the reputable casinos here in the forum,they have kept sending me emails to be active or that my account will be disabled,I was careless to respond and in the end my account was disabled.I contacted them and they immediately re activated my account when I asked them so.They or any other casino I do not believe asks us 15% balance as a fee for our account to be active and I think they are not any bank and should not do this,they can continue with disabling accounts after a long time of inactivity.

Of course my wallet was empty but I would agree in the disabling my account after a long period of inactivity even if I had money there.

Damn, I was not aware of this kind of policy from some gambling platforms. I have some, but it's not usually huge amount that I left since June, (the end of NBA games), and was not frequently betting until this October or at the start of the regular season.

So far I didn't get this treatment though, it's just the same, deposit some on my account and bet as usual. And I would say that this is a bad policy indeed.

Never really heard of it nor experienced it. Maybe it is on the terms and agreement upon registration, you should've read it (which most of us failed for sure LOL). But as I said, that would  be a counterpart for the gambling site. Instances are, a gambler temporarily quit then decided to comeback, theses fees would more likely discourage and push him to just moge into other gambling platform, so I don't really get the point of doing so. Gambling games or activities are accessible to every gambling site so why would they imply something that would somehow destroy the interest of a player to stay on their site.

I only have one assumption if this is true; that gambling site gave huge rewards or bonuses such as needing to play for months continuously to make use of the sign up bonus (perhaps as an example, which is evident to online games -battle pass thingy), and management use 'penalties' to compensate for those reward. Just my guess.

It's a bad policy indeed I don't have any casino that does this, there are unavoidable circumstances like when you have a big bankroll, then you are cut off or you have an emergency that you cannot come back for several months like surgery after you come back you just find out that you are down 70% of your bankroll because of several months of activity, you will be disappointed and will give this casino a bad rating and post these on platforms like Bitcointalk.

No, I don't think this is a fair policy from casino itself. Sometimes we really left dust amounts on certain casinos and forget about it over time, but charging like 15% for keeping your money in their custody? That is very wrong, indeed.

So I guess it's good that you open up this thread and probably gamblers will be more aware that we shouldn't left any money in our gambling wallet, maybe we can forget it. But the moment we remember and try to withdraw it after a long time, we might be for a big surprised.

I even just found out there is a fee because our account has been inactive for several months. But what if the account has no balance at all? Will the casino still ask the person to pay a monthly fee?

This is not good for seasoned gamblers who only gamble if they want to gamble and leave gambling if they don't have time to gamble. But I hope casinos don't implement this because KYC has made many of us object to submitting our documents to the casino.

in my opinion, yeah, it's fair. if banks do it why can't they

simply don't leave money on your gambling account. I rarely gamble and I only have small amounts of money when gambling and I still feel weird leaving money(that I think is large enough) in my gambling account. gamblers should make it a habit not to leave money in a gambling account for a long time.

I find it fair and not weird at all even if it's from a gambling platform. As we all know, each of them has its own house rules and we have no choice but to follow what's written there. I haven't experienced that because AFAIK when you've got a dormant account, it's likely that they will just terminate it and the funds will automatically be owned by them. IIRC, it's somewhere written on their rules so just to be sure, be read if the casino you've got a dormant account has an specific rule about it.

Every place has its own rules. We already accept these rules when betting there. I also think this policy is fair. The rules are clearly stated. I don't think gamblers will leave money in their accounts anyway. At least very few do. After all, their goal is to have fun and make money. When the fun is over you have to take your money and go. There is no point in keeping your money on the platform.

I am familiar with this policy, before I register always read the ToS not always 15% depending on the website gambling platform. IMO this is unfair, if the bank is reasonable because we save money but in gambling we just want to have fun. That's policy doesn't make us happy, indeed its better don't keep money on any platform for a long term including gambling, anyway we have a crypto wallet.

i have a small amount of funds on a gambling site almost a few years not accessing my account anymore, but i tried to access it recently and i see that the funds are not decreasing, i guess not all gambling sites charge a monthly fee, even though i have accessed my gambling account and it turns out I violated the TOS now my account can't play there anymore, so I left it and asked to delete my account then create another new account, not all gambling sites have the same policy this is my lesson to read the TOS in the future don't leave the account so long let alone leave money in it

Nope, I'm not familiar with that kind of policy to any gambling platform that I've been to. Also, I have never experienced it myself even after I've created accounts to different gambling platforms way back. Since, I've only gambled to few gambling sites however I mostly try a lot of gambling website as well and I have not received any notification about dormancy on any of those.

For me, I don't think it's fair that gambling platforms should charge their gamblers or users any fees for account inactivity. Banks do this since they are a financial institution, and their users can receive a few interests on their funds on their account which is not applicable on gambling institutions.

Anyways, since we are on a topic about account dormancy, I have received a recent email from a trading platform about it. They are notifying me to log-in unto my account to make it active or else they'll charge me 5$ account dormancy fee monthly and will be subjected to KYC. Has anyone received such an email from any trading platform that you're not active on?

This is not fair though, it's like forcing the gambler to play on the site even if they are not ok with the site anymore.
With this, better to understand the terms and conditions first so you can know if the site have this kind of rules and you can prepare just in case you are going to leave the site for a longer time. In banks you can just open another account if your previous account becomes dormant, maybe this should also apply to gambling site since their priority is to get more players and charging them with a huge fees might discourage them to come back.

It may just be another strategy to ensure that people do not leave their gambling account dormant. it is a policy that favours them so it doesn't have to be fair to you. Thinking about this I think that maybe it is indicated somewhere in the terms and conditions of the gambling platform before you signed up. I also think that the duration however where your account becomes dormant is a short while, It must really take sometime.

I have not experienced this and checking other member posts there is no casino that is implementing this as of now, but this is a bad idea if a casino adopts this concept

This is stealing if they don't have this on their terms, but if they return the balance upon request I don't see this as a big concern, but it's better that they don't touch it.

Its not fair and gamblers will not support this feature or concept

The dormancy fee is not applicable to casinos its ok with banks but never on casinos, banks thrive on service fee, casinos on players playing on their platform.

This to me is really unfair but it understandable cus question should be why leave your money on a casino if you are not going to be gambling with it?
Cus this is because ive tried to think of a reason why anybody would do that but just cant come up with any reasonable reason.
I have account on just two casinos, though ive never left my money any of the accounts, i always withdraw if there is any reasonable amount left on my account after gambling, or most times, i just gamble until until its all gone, i have never heard anybody complain about leaving their money on the casino and it got deducted.

My conclusion on this discussion is that --
1- If a gambler has so much money and decides to leave some on the casino where he gambles, it is fair for the casino to give to gambler a year or more before deciding if the account is dormant, then, they can look for a way to reach to the gambler before deciding on what to do with the funds in the gamblers account.

I have heard about these kind of policies in some service providers, I assumed it would also happen in the crypto space.

In my opinion is not completely fair, but it also depends on the kind of service one is using. I assume casinos would do this because they want to keep a high activity and avoid turning into a hot wallet for some of their users, they want people moving their money so they can profit, naturally holding funds deposited by the players require an investment in security and won't make their money back unless people gamble, but there are better options to encourage people to stick around than this.

If they really did not want to deal with inactive accounts, they could delete the accounts and ask for a trusted Bitcoin address (during registration) to withdraw the remaining satoshis the person left behind.



 

For me, that will be the worst policy ever implemented by a crypto-gambling casino, because 15% is actually not a small money to be waste on mere charges. But however, i have never been charge, and I hope not to ever be charge, because i have no dormant account with funds. But this is very common with banks and i have been charged numerous times, that can be very annoying sometimes seeing your $100 turning to $98 after bank charges have been deducted.
 

No.


That is huge, 15% is going to be charge if you just keep your money on their platform? That is short of a scam to me. And with that said, I think gamblers now are going to read the Terms of the gambling platform that they are playing or going to play in the future.


Again, as I have said, I'm totally against it, and the only thing we can do is really play our money with them and hope that we can win and get it out the soonest.

Interesting to know how long you can left it? 1 year? 6 months?

I haven't seen it and haven't been charged, but as a rule of thumb I never hold any money on my casino account. When I want to gamble I send some coins there and wait for up to an hour for it to be processed. Lately I've been only betting on UFC and boxing so I can wait a bit, there's no rush. The only time when I don't bother to cash out is when I have less than $10 in there. A few dollars isn't really a loss so I t doesn't bother me, but I wouldn't want to be charged for a dormant account.

Did you experience any such rule of fees charged on dormant gambling accounts ? To be honest, this is the first time i am hearing that this term of  "dormant account" is used in gambling accounts too ? I thought this was limited to bank accounts where your account become dormant if there is no activity in the account for six month or an year, depending upon the bank's policy.



Regardless if any casino has this policy or not, it is not advisable to use gambling account as a wallet and store your funds on the exchange. Gambling sites are centralized and we never know what could happen to them in future. Keep only the money with which you need to gamble at the sites and regularly withdrawal all your winnings from the gambling casino sites.

The policy doesn't favor gamblers so I have to say no but I remember that there are casinos that automatically delete accounts when they're inactive for a long time.

I have accounts that I probably haven't logged in to for maybe a year or two but I haven't received any notice about getting charged and I doubt they'll get anything if they do so and that would just discourage us gamblers to come back in the future.

I am familiar with the process but not in a casino. Banks have this and I experienced that when I left a balance that is below their minimum requirement.



Thinking about maintenance, and security, I think it is fair for the casino to charge dormant accounts since they are not getting any activity from the account to at least make a profit. Charging fix amount and not as high as 15%  of the balance is reasonable since the account balance no matter how big or small doesn't increase or decrease the maintenance and security fee.

Thanks for all your responses!

Honestly, I was surprised when I encountered this. Although I have been gambling for some time already, I have to admit I really wasn't familiar with this. So it isn't surprising either to find out that many of you, including old gamblers, are also surprised with this specific term.

But it's there in many crypto gambling platforms. Inactive accounts could be charged for being inactive. They could be permanently closed. Not only that, it could mean that all money left is permanently taken away. So if you frown that your inactive account is being charged for up to 15% monthly, you'd surely be aghast to know that other platforms could simply take everything away.

Roobet:
(^*red mine)

Bitcasino:

Sportsbet:

CryptoGames:

These are just a few examples of crypto gambling platforms that implement what I'm talking about. Please note, though, that while some close accounts, others only suspend accounts, and they could then be reactivated upon request.

In this regard, I'm also happy to share that I've encountered at least one platform that do not do this.

Betfury:

I'm now interested to open another thread comparing top crypto gambling platforms' policies on dormant or inactive accounts, especially on how they would handle funds left in wallets. This might matter to some gamblers who are unfamiliar with these terms and, like me, seasonal bettors and have the tendency to leave a certain amount in their gambling wallets for easy betting anytime. This may also significantly matter to those who are comparing and considering which platform to use.

^ I've only read about disabling/deactivating of account due to inactivity. It's only now that I learned about the 15% administrative cost or balance forfeiture to cover whatever cost they say. I don't know but those terms look predatory to me. Hopefully, none of those mentioned casinos actually implement them.

Indeed, unfair and predatory. I would have also hoped it won't be implemented, but it was, at least on one of my gambling accounts.

I also don't understand this forfeiture of an entire balance or monthly fee for inactive or dormant accounts to cover administrative costs. It's as if they're manually maintaining accounts one by one.

In particular, I'm even more suspicious of platforms that implement very short inactivity period for remaining funds to be forfeited. 5 months, for example, is too short. This too much intolerance against inactive accounts is suggestive of an ulterior motive.

Easy to solve.

If you are going to leave the platform for a long period of time, withdraw everything.

The casinos I use never did something like you mentioned though. I left a few bucks there and years later it was still there un touched.

Different casinos might deal with this situation differently. Still, better be safe than be sorry.

I looked through some ToS online casinos for a year I did not find a collection point for account inactivity, that's what I managed to find on this topic, for example, gambling regulation in the UK prohibits any fees from inactive accounts https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/page/account-inactivity
However, there were also reports of some casinos sending emails to inactive users about the need to log in to their account as soon as possible to prevent payment of the idle fee, although this was in 2014. https://www.casinomeister.com/forums/threads/stargame-casinos-inactive-fees-charging.62567/

https://i.imgur.com/oq7Ny7s.jpg

I remember very few cryptocurrency exchanges had that policies in the past but I am yet to see such policy from a gambling site. And yeah it is unfair in my opinion to have such will encourage people to choose other casinos at the end its going to become disadvantage for the casino itself and no one else.

Incase if their account has been inactive for years then some kind of verification can be implemented for security reasons so the real user won't lose penny and casual gamblers don't have to log in and log out just for the sake of doing it.

I have never heard read or noticed that they charge for dormant accounts, in the first place why would they do that they are not a bank, their license is to operate as a casino,


It's ok to  hold it and verify the real owner of the account if there is a change of location or IP, but not charge monthly its an unfair and bad business decision, soon gamblers will leave them for unfair treatment




This is a good discussion if we have one existing casino that's implementing this feature so far checking other members' replies there was one in the past, but right now casinos do not implement this, I have accounts on many casinos that I'm not active anymore and some have small balances on them but I never received notifications of dormancy fees.

Do they think it's good for them? And maybe they are thinking it will make the player keep on betting with them? But, I think no but it actually help the player to forget their platform because they will be forced to withdraw their money if they are, say taking a vacation but if the platform have a different reason and they are only concern of the people who constantly leave their money inside a gambling platform then I salute them for having this idea.

They know that it's not safe to leave money in an online platform so it shouldn't be made as a practice. So far I never saw a gambler that make a thread and complain about this problem so I think this wasn't approved yet.

Looking forward for this kind of thread to be posted soon. Based on most of the replies on this thread, it seems a lot of people are not aware about any dormant or inactivity fees or what will happen on the funds left on their account.

I guess, I'm speaking for most of us, when I say that we thought that being inactive on any gambling platform will only just lead for active disable which can be enabled by email the said gambling platform. Most of us might even thought that nothing would happen to our if we became inactive so can we just go back and gambling anytime we want.

You are right, one should never leave their funds on their gambling account. If they are done gambling be back for few weeks or few days, they should withdraw their funds and store it somewhere safe. Casinos can charge a fee if an account was dormant/inactive for more than months. They can charge the account. They don't do it malicious intent. They do it because to discourage users from storing  their funds in their casino. And then it is also an unwanted risk/liability of the casino to hold the funds of the user for years. Casinos might confiscate their entire balance, but if the user requests, the casino if they can, they will return you the funds. Read the terms of services of the casino before gambling!

In short, casinos cannot confiscate a user's balance on the basis of inactivity but they're allowed to deduct fees for the maintenance of their account after specific conditions are met.

Yeah, that seems too short. As mentioned in the article above, UK gambling commission allows up to 12 months of inactivity before it could be considered dormant. Those mentioned casinos have their license issued by less reputable providers and yet........

---

You should probably include those casinos and their terms in the OP. It seems some members don't read it before commenting.

Please refer to the quoted post below, which is just 6 posts above yours.



Thanks for this!

Sadly, it seems the gambling regulators and authorities in Curacao, where the mentioned crypto gambling platforms are registered, don't have this customer funds protection system. If they do have it, as expected, it isn't enforced or implemented.


Interestingly, one of the conditions is that "the operator should have attempted to repay the deposit balance to the last payment method used." I'm amazed at this specific condition!

Apparently, there's a slight yet significant difference between inactive and dormant. Dormancy seems to be referring to a much longer period of inactivity. Funds of inactive accounts seems to be more protected than funds of dormant accounts. Nevertheless, the rights of account owners over their funds left in their wallets are not prejudiced.

I am not surprised to know about this. There are all kind of companies in the world who do these things mainly to remain profitable. I was already aware about one such company in crypto field which is Zebpay, an Indian crypto exchange.  It charges users each month if they have not placed any trade in that month. The reason they give is that they provide the infrastructure to buy and check crypto and thus expenses are there. Same login can be applied to gambling platforms but from the user point of view this is not good. We can do one thing and that is to avoid these kind of exchanges completely. If people do this together, these exchanges will be compelled to remove this restriction from their platform.

Yes, that's for sure.

I don't know if this applies in fiat casinos or in the ones where I play poker, as I play regularly. In any case, a fee of this kind does not seem so strange to me. It is clear that casinos, just like banks, are interested in keeping the money moving. Of course, if I were one of those who spend time without gambling, I would not leave my funds in the casino to be charged up to 15% monthly fees.

This is why it's always better to just drain your funds every session on the casino or withdraw it out if it's still something that can be taken out from it. I never know that this existed, but I'm always on the notion that whatever money you leave in third-party sites that you do not control are as good as lost before you can log back in and withdraw it. Now that I know that these ToS clauses exist, it's way easier for me now to siphon whatever dollars/cents are left on my gambling accounts.

I am one of those who have experienced this problem.
3 years ago before I left gambling I still had money / funds on several online gambling platforms around $50 and after I came back again to play gambling on those platforms the money became 0. after that I tried to contact customer service and I tried to negotiate with him finally My money which was taken over by the platform was returned but only 50%. but for me it's a very good policy when i have been inactive for 3 years and the gambling sites still want to give me back half of what i have

they will definitely ask for KYC before asking to return the money held by the gambling platform. but that applies to people who haven't done KYC before leaving the gambling platform for a few months. if before leaving the gambling platform they have done KYC they only need verification from email only

keeping small money in the gambling wallet and not leaving it for a long time won't be a problem for me

I think that's fair. because it has become a policy that has been set by the owner of the gambling platform and cannot be changed or complained about. if indeed a gambler does not want his money to be held by the gambling platform, do not leave funds or money in the gambling account wallet for a long time

This shouldn't be a case to call for alarm, reason being that you have the option of atleast logging in your account and making just one bet in a year.
I see no reason why one should have a funded account and in 365 days, you don't make any use if it, why then was the account created. One if the company even stated that a message will be sent after 3 months of inactivity which is fair enough to me and the penalty for not use it month even after a notification is still fine.
If you no longer want to use the casino, then you should make a withdrawal until you're ready and not store funds.
Most sites will also statebit clear to you that you're not allowed to use your gambling wallet in place of a bank and funds not meant for playing shouldn't b stored and I guess that's the reason for the actions they take.

Ohh, I really haven't heard that they will get fees because of the doorman account. I only received a message that my account will be disabled if I haven't visited for 30 days. But having fees is good because they can maintain their database and its security, but the problem is that it's too huge. I have no problem with it, but I don't know why you leave money on online casinos when it's better to withdraw it because we don't know if they will just get hold of money, for whatever reason. Just to be safe, withdraw your money.

We don't need to keep funds for long to avoid things we don't want. Even though we play gambling quite often, if we get a win, we must immediately withdraw it and maybe if you want to leave money in your account, leave a small amount that you can afford. This is to anticipate if we forget our account or do not want to continue playing gambling at the casino. But some gamblers want to try one casino site and only play a few times, then leave it and hopefully, they don't leave a huge amount of money behind.

This is quite an interesting topic, I've never experience or not know if the casino has deducted some kind of storage fee or close my account. I have a habit of cashing out the balance I have on a casino every time I play unless it is little that I can tolerate. I've also never heard that anyone has a problem losing their balance because of inactivity or being dormant after a while. I think it's fair for them to charge depending on the situation if it is indicated on their TOS but I do hope that they charge fairly and not overpriced. For me 15% is just ridiculously high and that 15% will matter on high rollers. They should at least send an email or warning that they will charge a fee to you when you didn't touch your balance in their casino platform.

I think this is their way to ensure that activities in their casino are made, after all that is where they make the money, not in keeping your funds sitting on their proprietary wallets. Though this isn't really something that I think is fair or by any means legal, I believe this is mentioned in their exclusive Terms and Conditions as well as Policy Manual, who most of us agreed to blindly, already voiding our chance at appeal. At the end of the day, if you're a seasonal gambler, I suggest just depositing enough money in your gambling accounts you think you could spend and use. Otherwise expect your extra money being withheld, or worse be subjected to dormancy fees.

There are some cases like from one of my friend who seldom gamble on certain sports and E-sports event like a few times per year. Unfortunately, on his case, he only withdraw certain amount and leave the rest of his balance on the account as his partner doesn't know about his gambling activities. As he said, that is also for convenience of not depositing whenever he'll gamble and avoid not spending it or allocating gambling funds whenever he needed to.

Good for him, that the gambling platform his betting on doesn't charge for any inactivity fee on his account. I've also confirmed it to him since he recently bet on some E-sports event after not gambling for almost 5-6months.

They said they will email the user for being inactive before charging a fee for that, I’m also shock that they are being too strict for a dormant account, and with Sportsbet charging a 15% for just 3 months of not playing is quiet high, dormant account should be longer and with banks it started for the next 2 years of being inactive. If you are planning not to play on that site anymore, just make sure you don’t have any balance with your account because they will confiscate it.

Maybe, it is short when it comes to gambling sites because  the time period for them is so fast.
Most of them are actually exiting this business without a warning. And holding those funds may possibly incur them expenses when it comes to maintenance.
But I don't agree the high percentage of fees. With this in mind, the players should just keep himself active even using small funds.
As the OP said, not considering getting out of funds, I believe the percentage of fees should be lower.
It is now on the player's responsibilities if he will leave his funds to the site for longer period of time.

One of the reasons why a casino holds the right close down most inactive accounts is for a reason to avoid money laundering and some criminal activities on the account because most times some people kaunder money and go abandon them at an online casino which can't be track.
And you also made mention of seasonal gamblers which is actually excusable and on that ground, casinos should at least send a notification in form of a email to a user with a dormant account over 3 months just as on me of the casinos stated, as a reminder to the user if it's account without taking any other further actions.

I don't see anything wrong if the gambling platform charge some fees or confiscate all gambler funds when the account isn't active anymore because no one should leave their coins on the casino, similar like we shouldn't leave our coins on centralized exchange. When the casino already charge fees on the gambler account and the gambler realized if he have coins on the casino, this will make them learn to move their coins on non custodial wallet.

It is not wrong but it is not common terms in gambling. Some people may forget about their gambling account, I've seen such experience in this crypto gambling industry where players forget that they still have some balance in their account. If I can recall it correctly there was someone in coinroyale with some nice amount of btc left in the account, good thing is that coinroyale can recover it and the player get his money after few years of inactivity and the casino did not charge any fee if I remember it correctly. For this kind of case, players did not have any intention to store/leave the coin in the casino.

There isn't any reason one should leave their one especially a huge one on a gambling site especially when it is a legally made one and this is the aspect you wanted us skip which actually the major and right to do which is never to leave our money on gambling site and most of this casinos states this very one clearly, that only money meant for gambling should be deposited on the casino.

Skipping this very one, the best thing the casino should do when they notice an inactive account, so to first send the user an email to know the reason for the inactivity and no response then they can go ahead to seize the funds but also make availability of return when the funds are demanded by the owner.

I think they can leave the rest of the balance in their gambling account but preferably not for large amounts because we will never know if it is a good thing or if it can put us at risk. Indeed it comforts us because we don't have to deposit money too often to gamble, but we also have to remember its risks. Do not let us regret one day because of the risk.

But as for this inactivity fee, I guess it will depend on the policies of each casino and maybe they will close gambling accounts that have not done any activity for a certain time. And the remaining balance in their account will be considered miscellaneous expenses by the casino.

Well, you are right about that, what happens is that it is a topic that can lend itself to a lot of speculation, those of us who live in the forum know that we are always playing and making sports bets, it is already something natural and normal, only those things how inactivity fees is something that I at least had not considered, but it is important, but I am not sure if something like this appears in the terms and conditions? Yes, I have read it, I have done it so quickly that I did not pay attention to it, I do not know if the policies of the casinos have any global position on this, I think that these things apply to very specific casinos.

I never hear rules like that. That is seem crazy.
But we know gambling company get money from your gambling not for saving your money.
So... that is fair.. if they giving us atleast information about it when our account going dormant account.
Email the customer is enough. Let them withdraw remaining money..

If they taking action by itself, that is not different like ponzi scheme and that is hurt for the customer itself.

Commissions for dormant accounts on rypto gambling platforms can be considered both a good idea and a bad one.

For a casino, this is a great way to remove % from players under a plausible pretext. Of course, they will gladly take such a step.

This is bad for players because they will lose some of their money. But this can be considered as renting a bank cell or something like that, that is, as providing services for storing the player's funds on the casino account.

15% of the player's balance is too much commission in such cases. A more acceptable value would be 1.5% or so.

I remember I have an account before on this brand xxx online casino but they delete it because I haven't login on it for a long time. I think that action made by them is mandatory and maybe they do that to lessen the load on their platform.

The casino that the op is talking about is still kind because they don't delete those inactive accounts that still has a balance left on them but they just deduct some money on it as a kind of fee for their trouble. I know there are people who comment negatively about it thinking that the casino is too greedy and are taking advantage of its customers' money. I can't totally blame them. They only know less.

If I'm not wrong, from the quotes you did  showed , this casinos are referring to dormant account as account not logged in for over a long period of time especially when you leave some money in there.
I see no reason why ones account should be tagged dormant when all you needed to do was just to login even if it's just for a minute so as to keep it active
Even if you're a seasonal gambler, it doesn't make sense of you leaving money in a online platform and not checking on it not even for once for over 30 days, no that's not right and a casino isn't an investment platform or a bank.

I think casinos should write in their TOS that if a person is inactive for 6 months then the account will be blocked, and that person would have to create another account, this would be a better solution than the casino letting the inactive person relax and then and 6 months later that person comes back and logs in and is faced with something like: - 1000$ in the account balance, that is, the person will have a debt with the casino of 1000$ definitely I do not agree with that, it is not fair. the casino should block the account of inactive people for a long time, something like 6 months or more than putting a fine or fee

Even if there is a casino that charge a fee for dormant account, I dont think the casino will do until that far (till player has negative balance or a debt to be paid).
It does not make senses at all if there is a casino like that, casino may charge a fee for dormant account if there is still some balance in the account.
If there is no balance in the account, casino should not charge any fee and casino can simply delete the account.

That is really stupid casino see their dead customer account have zero balance and then deducted until minus balance.  ;D


If they doing it, we as player just create another account again.  :D

Up until now I have never heard of anyone losing their money through some "dormancy fee" on any crypto gambling platforms. I am not even sure if that is entirely legal? Why would the gambling casinos get to confiscate somebodies funds just because they have not been active for over a year? 10 years, maybe 20 seem like a reasonable option but even then its theft, basically. Really disappointing.

A fee is one thing but taking ALL the money? Thats not fair nor justified. But then again, I am against storing funds on a centralized platform in the first place. Whether a crypto exchange or a crypto gambling casino, they will always try to sneak your money away from you for complete nonsense reasons.

It is probably not legal, but it is a real thing and some places have it. The reasoning they have is that if you do not use it, they are just holding it as if they are a wallet and basically spending some resources to keep your money safe, and if you are not going to use it and not even log in, then they say they are basically spending way too much money on keeping it safe for someone who doesn't make any profit for them at all.

I personally disagree, just send warnings to those people, and after 1 year of not even logging in, then just send it back to deposit address, if it is wrong then it's their fault for not checking their mail and warnings, but just claiming it is wrong.

Yes, it's not fair but they've got policies that tells that they have all the rights to do whatever they want with the funds if the period of time that they've set was met by that dormant account.
It's hard to see people experience that because it's an amount that's quite high to gamble with but we can't do anything with that if that's policy. The only way to do it is to negotiate with the casino and ask them nicely if they can be considerate enough to you so that they'll return the fund.
It's possible but it's just a way of trying out.

It's their right to close inactive accounts if it's been inactive for a long time especially if it is included in their TOS. That's the reason why we are always advised to avoid agreeing to a casino's TOS without reading it. It is also not a good idea to keep our funds in our casino wallet and leave it there for a long time. We should better store it in our wallets to avoid occurences like this in the future because once we leave it there without checking, the casino will have the authority over it.

I also think that this is not legitimate, since many inactive users with a non-zero balance may have different reasons, but many gambling platforms also include exclusion and withdrawal points in their ToS, and here users need to carefully read their rules and treat this carefully.

It's pretty fascinating to see the range of different options that different casinos use to seize customer funds. In some ways I can see the justification for it after the account has been dormant for a year, because it might just be some "dust" left over in many cases and the person has long abandoned the casino with no intention to return. That seems like a fair amount of time for the casino to keep it open, although if they were super responsible they might just keep a note of the number and restore it if requested later. In reality there are no administration requirements at this point, as it can all be automated by scripts, they just try to add a cost so they can absorb the remaining funds without question.

Thanks for the tip, i didn't have a clue that they would do this. I was just thinking few days ago that when i die, would my be money safe in gambling sites for my kids.
And as in comparison, while ago i hadn't logged to my freebitco.in (gambling site) account for over a year or two, and my money had only grow with interest. So there are different policies out there if you are thinking of future.

Honestly, I'm not familiar with it, such a policy of a gambling platform is not fair. First of all, they are not a bank to do that to a gambler, they are a casino, it's like the face of a casino that has such a system.

So it's really important that you don't leave a large amount of money in gambling here in crypto so that just in case they squeeze your funds on their platform it won't hurt for you or anyone else to experience this.

Then a charge of 15% will be given to the balance that the gambler has on their website, so it seems that the gambler will still be buried in debt, that's greed and excess, to be honest.

Interesting because dormancy is the least I cared about when reading casinos ToC. Although I can remember when I failed to re-open some of my old unused accounts from various casinos including when I tried the lost password option. I didn't try chatting with the support for reactivation though as mostly I can just open a new account when the old one was closed already. I don't leave balances behind when become inactive in a casino.

Most of you probably disagree with the closure of accounts but I think it is fair enough as long as you are receiving their notice thru emails. 3 months though or even 180 days of inactivity are too early to consider an account dormant since there are many seasonal bettors. But in the end, so long as we are receiving notice from the casino then we have to take action so we will not lose our funds. Seasonal bettors can look for another casino too. 

You are right. The casino can do anything to our account and if we never play at the casino, the casino will close it, and if we want to come back, we can ask for the status of our account again. We can create a new account if they say that our account has been closed and can no longer be used. And if we still have a balance in our account, the casino can consider it an additional fee we have to pay because we let our account stay too long. That's why we don't keep coins in the casino for too long to avoid things we don't want.

I haven't experienced these so far because I'm always checking on a casino that I'm playing with and I always ensure that I wouldn't keep my funds in a casino wallet.
If it's part of their TOS, they should send warning emails or try to reach out to gamblers who have huge funds in their wallets for they to be aware of the possible things that might happen. It will be unfair if the site will permanentlclosesse their accounts without them knowing it. The owner should still be given a chance to reactivate his account so he could recover his funds because it will be unfair on their part to lose their funds just because of being inactive.

No issues about that as it's their rules and someone who has been inactive should also expect that there can be consequences like closing of accounts for being inactive in a long time. Reading the TOS is important but someone only reads it when they're facing some issues with the casino. Let's be honest that majority just clicks the agreement button without reading the terms but I know that there are a few that really reads the whole thing.

Gambling making a consistent bet in gambling is what gives gambling website more money and it's obvious, but having a dormant account in gambling is something that is different from my perspective,
As I may seeing dormant account in any gambling platforms, it doesn't grant any thing or bring anything at home, that is why i strongly believe that gambling get more money once people play more bet in it.

I think this is going to far. If it's such a bad idea to keep money in a gambling site dormant for years, it is much worse if you keep money for your kids in a gambling site. Not only is a gambling site, and any centralized platform for that matter, not a storage for your funds, it especially is not a place for generational wealth. Quite frankly, I find this idea weird.

Is it really true that leaving funds in freebitco.in gives you interest? This is good, much better than other gambling sites taking your money away, but why is this so? Did you in any way stake your funds? If you didn't, does this mean freebitco.in use users' money to be invested somewhere?

I'm not familiar with this, I thought it's only happening in dormant accounts in banks. Well, I think it's fair if they gave you a notice regarding the status of your account for several times. What's not fair is if they didn't notify you for the account closure then confiscate your funds.

I didn't experience this on the casinos where I play since I don't leave funds for long in my account. Often, I only the deposit an amount that I'll spend to gamble and if ever I win, I always make a withdrawal. I have inactive account on other casinos but i'm not worrying since it has no money left.

As a matter of fact, I've just reactivated a dormant bank account. I wasn't charged for any fee. I knew later on and that charges would only be applied after 5 years even if an account could reach dormancy after a couple of years without client-initiated transaction. And the charge would only apply if the balance is below the bank's required balance.

I also had tried reactivating inactive centralized exchange accounts years ago for the sake of what's left there. I couldn't remember I was charged for dormancy fee. The worst that I encountered was that I was asked to submit KYC once again.

In which case, it means some gambling platforms are even worse than banks and centralized exchanges.

Dam thats not a thread I want to read and find correct, I just checked if my account is there and its gone and it definetly had a balance I wanted to withdraw.   There was only 4 months between setting it up and ceasing contact, not sure when my account was deleted exactly but thats really  ??? unfortunate.  Not even a warning email for that action taken, lots of emails to advertise playing but not one for taking over someone elses balance is not really acceptable.
   Just for balance I'll state the case I mentioned years ago, which was when I forgot a balance on a big casino site and it was literally there for years.  In fact I tried to register again and remembered I still had an old account there, recovered and logged back in to find a balance from five years previous.   Thanks to the wonders of crypto it was worth alot more so that was a good day, Im obliged to mention the good custodian was FortuneJack which has been a solid place for years.   Also Coinbase did similar, I used them with a retailer who returned payment back to my account and I didnt realise/remember again was years later so that was solid of them no problem recovering.
    I wont mention which operator from the OP just lost me my balance but I'll see if they can be more reasonable if I mention the loss who knows and I'll report back.

It's a win-win situation for the casino, here's I will show it:
1. If you leave your coins on the casino and didn't gamble at all, the casino will charge you some fees due to your inactivity (casino earn profit).
2. If you remember you have money on the casino and you want to withdraw it to your wallet, the casino will charge some fees when you want to withdraw your coins (casino earn profit).
3. If you remember you have money on the casino and you're want to gamble it all, since the house always win you will lose all of your money (again, casino earn profit).

In the end casino will make money, while you will lose your money. That's why you shouldn't gamble to chase more money.

As long as they give you information like that then it means it should be working fine for you. I am not saying that it is a bad thing to just charge people, it could be good because they are a business and their aim is to make money. Do you see Apple distributing phones for free? Of course not, so why expect a casino to not make money anyway they possibly could? Either from leaving the money in there, or withdrawing, or anything else.

Also they charge you a withdrawal fee because you actually do withdraw and there is a fee for the transaction which makes sense so they are not keeping it all as pure profit, they spend some and even maybe most of it on transaction fees.

A 15% fee if the account has been inactive for a long time, for me that is reasonable if indeed the fee is for the development of the gambling platform itself.
But the problem here is when an account has been inactive and blocked for a long time, can it be recovered? or if it can't be recovered, is it safe to create a new account on the same gambling platform?
Because there are lots of cases that I have read related to multi-accounts even though the gambler feels that he only has one account but previously had an account at the gambling but it was blocked so that the gambling party detected that the gambler had multiple accounts.

But actually it is very unnatural if 15% is charged to gamblers for reasons of inactivity.

I have an account on Freebitcoin.in but have little knowledge of that I guess fees on a dormant account are based on the casinos' terms of service I have a friend who has BFG token on his BFG account and he did not play or even log in for several months but when he logins his BFG has earned interest because of the staking feature of the platform, it's better to read the TOS of the site if they have dormancy fees and if you are not going to log in for an indefinite period of time.

I think the logic behind penalties for dormancy is warranted and how grave the consequences are is justified, after all they are a business model and they will do everything to ensure that business model stays afloat. And it's not like it is a hard thing to avoid, all players would have to do is to login every once in a while and maybe play one or two games for some, to register as an activity. Or maybe if you're really not seeing yourself playing in that casino anymore in the future, perhaps a proper deletion of your account and transfer of the funds is an option that is possible too.

No chance to recover for me, unfortunately it pays to read the small print and I was asleep on that aspect.   As per the advice of this forum, its best not to leave unused balances on random sites.   Obviously I do have balances on various sites I use and a few I no longer use but usually its a small amount and I cant complain too much.    I think I hesitated here because  the site had a withdrawal fee and I was waiting to see if I could collate it to avoid paying the fee more then once across months, unfortunately I then forgot and I've lost it altogether.   I'll have to live and learn from the loss.

Yes, this is true. Users don't have to do anything but just maintain at least BTC0.0003 on their wallet to start gaining interest if I remember correctly.

There's also a weekly email that users will receive about the status of their interests.

Even though the APY is better than the interest offered by banks, still not a good investment for me if the intention is really a pure investment. Even though the site is one of the longest-running gambling sites in the crypto-gambling industry, can't afford to store decent money there just to take advantage of the interest they are offering.

If they let their account inactive for a few months, the casino has no problem freezing or closing their account.
Gamblers who feel it is unfair should be able to think of a casino as a place of business and provide various gambling games for those who want to gamble.
And if casinos close their accounts, that's only normal because casinos want to see gamblers who are actively playing gambling instead of having lots of inactive accounts.
At least I agreed to log in occasionally and deposit some money to play so the casino keeps our account open.

Unlike all of you, I will never agree that they have to close, block casino accounts in case the user has been inactive, first because if I want to leave my casino account with money and I want to have that account to play . when I "want" to play again, do it normally and not get a notice that I can't play or that my account was suspended because those things are not nice, unless it is stipulated in the 'terms and conditions', but at the same time If the casinos set those criteria, I think they would stop being casinos to my liking and I would never play there again or recommend that casino.

This measure has a dangerous impact on gamblers, because sometimes we lose control over the number of casino accounts we have, as there are so many of them available in crypto industry. Imagine you have an account on every casino promoted on this forum and want to play at all of them. After a while you will have some money idle at one or another casino. And let's say you forget it for several months or even a year, but as soon as a new bull run begins, you remember you had some funds idle there, so you login at the casino to withdraw it, but surprisingly, there is nothing left, because the casino has confiscated your money!

That is a very annoying and disappointing experience which would lead me to stay away from that service provider forever!

An interesting topic of conversation. But in fact, gambling sites can do whatever they want as long as they include everything in their terms and conditions. You could say that there is a certain theft, as there are also sites that lock accounts and confiscate funds if you have not logged in for a certain period of time. I don't know what is customary to use as a fee, then you should think of an amount of 5 eur per month, for example. But there are fraudulent sites that simply confiscate entire balances. I don't think most sites that have a reputation charge any fees at all?

Even it is not on the terms and conditions upon signing up, they can just change it at their desire timeline with the rule that they want to apply like dormant accounts.

But, majority of them has that rule.

The fee varies depending on how much they would think of it and what they think is fair.

This might encourage gamblers to continue playing on the site to avoid paying huge fees if they become dormant, I wonder if every site have this rules since I missed to look on this upon registration and honestly, I have a lot of account that is dormant already because of being inactive for years, I’m afraid to visit it again because they might ask for the fees and charges. Every gambling site have their own rights to put this on their terms of service.

It is necessary to bear in mind that the casino is not people's homes, the casino is a business and like any business they have operating costs that must weigh on the casino owner's pocket, I think that the casino calculates the operating costs to maintain a active account, and as people are playing the casino manages to pay the cost of operation but when a person creates an account in a casino, makes a deposit and plays for a month and then that person stays 5 months without entering the casino, without making any deposit and without playing

so who will pay the operating cost to maintain that person's account? the casino? I do not think so! the best solution is for the casino to close the person's account and when that person wants to use that account again he would have to create another new account since that account has already been closed there will be no record of its existence, this will be a solution for both the casino as the customer

I keep asking myself: if someone knows that he won't be using his account for some time, something like 1 month or more, why doesn't he just close the account and notify the casino? that at least is something that would help the casino, the person knows he won't be playing for a long time, it doesn't hurt to let the casino know and close the account. there are many reasons that make people stop playing for a long time, but in my opinion the largest number of cases of people who create an account and stop using it for a long time is due to having managed to be using another casino with greater advantages

You shouldnt really be that afraid because there are still no casinos who are imposing such rule about fees or whatsoever for a dormant account and we know that majority of gamblers who do leave out their accounts

is that most of them are losers or already bust up their entire balance which there's no point on going back with those old accounts and trying to look.Only a few who would really be totally leaving up some funds
into their gambling accounts which it wont really be that surprising.

If ever they would be imposing such fees then i dont know if this one would be affecting it out or not.

Yes, that is a good point, but a casino must have a large database, and that at the data level is not much, what happens is that the point of it all is that they can attract more customers, if a person has a bonus and not claiming it for not going on a specified date is a good strategy, but in the case of people like me, who am somewhat lazy, it is not very good, because they can be doing many things or jobs, whatever, and when one remembers the casino and can no longer enjoy the bonus, it is something that does not add up, as they should take it into account, just like me there are many, perhaps they are very active in the casinos and write down everything, no problem.

It would be dangerous for the gamblers if they kept their coins too long in the casino but if the gamblers didn't have the coins, it would be okay for them.
If our account at the casino gets frozen and we still want to go back to gambling at the casino, we can still contact customer service so they can reopen it.
If we never break the casino rules, they will open our account again or tell us to create a new account.
And one thing to watch out for is never to deposit any coins in the casino as there is a risk of closing inactive accounts.

With the exception of Betfury, we all know Betfury has a staking feature you need to store your BFG token to earn a daily profit, I'm using all my funds to play and if I won and I think I had enough for that session, I withdraw my earnings I'm using altcoins to save fees on deposit and withdrawals so I can deposit or withdraw daily without worrying with the fees but most of time I always deposit and seldom withdraw because my losing rate is higher than my winning rate.

Some of the online casino platforms that I listed have been running for years, as far as I can remember there have been no crypto gambling sites that charge monthly/annual fees and so on, in case I really have to be off for a certain time, maybe if there is an online casino platform like that I won't be able to register and deposit there, let alone leave a balance.

My understanding is that it is not good if there is a crypto gambling site that implements an inactive fee feature for its users, such a feature will be burdensome for users who bet at the casino.

Usually if the casino freeze your account due to inactivity, you need to provide few verification and maybe they will ask you to submit KYC. Usually the casino will say it's to prevent a hacker to use as your account, but if you're not using VPN or your IP address are change, the casino is red flag and too strict.

Yeah they could also ask to create a new account, but the problem is if your main account has a huge balance, you will lose it.

While I'm not a big fan of this sort of activity, I can understand why casinos do it and there not just being a financial incentive. If they wanted to really be fair however they would approach it differently - like if your balance was $30 or less then maybe claim that as an administration fee but close the account as well (the supposed justification is it costs money to "run"). However any amount higher than that and they should make efforts to return it to the owner, either via a mailed check to the address on record but still claim an admin fee. That avoids them getting their hands on much larger sums that they have no justification for taking if they are just trying to close down liabilities, if the check is not claimed in a certain time frame then maybe it needs to be moved to a dormant bank account where it can earn the casino small amounts of interest if they want to profit from it.

There are casinos that have got their tokens and that's why some gamblers are also investors as they get to have a portion of the casino's profit through dividends by having the token that they own.
Yeah, I agree that it's not recommended to keep your funds the same as the exchanges in the casinos because you'll not know if something happens badly and your funds is also affected.

Someone who has investments at casino platforms should monitor it every few weeks or once a month at least. They also need to monitor their email frequently, because if the casino is going to seize funds or close an account due to inactivity, they usually send a warning email first to the user in question with a deadline. Anyway, since the goal of the investment is long term, I think it's unfair if a casino forces the investor to keep login in to not close his account. It looks like the platform isn't being user friendly when doing this, and also like they are putting a trap (investment feature) to grab money from careless investors.

Whether its a casino or exchanges which its never been worth on making yourself to consider on leaving out those coins parked or idle on those platforms.We do know on what things that could
possibly happen along the way which it would cause up lost of coins.Now it is become a trend on where dormant accounts do been charged up? Seems like they are really that
eager on earning more money via these means and for me its not really that something looks interesting because they are really that showing that they are
really that greedy.

True, I've seen gamblers that have complained and asked for the same matter in the forum that they've missed those notifications made by the casino where they've got deposits left.
The idea of having some activity and login on their account should really be considered, the user even invested on their token and still requires to do so but anyway, as the usual reminder, it's not good to keep your assets on if you've got no plans of investing on them.

I believe that there are sites who do have that notification but it turns out that this fee change isnt been announcement that obviously because if the platform would say so then people would surely be
pulling off their funds into the platform.They wont know if a certain user had just simply forgotten their accounts having funds or just simply parking it there.It do really sucks that they would really be
asking for some fees on just being idle or dormant.This is why its never been that recommended on making out such changes but since they are the ones who do run of a business then its
their decision and choice to make.

There's no point to invest in casino bankroll if a user need to login and watch his investment because they're looking for long term. Not to mention there's a reduction fee if you withdraw your investment, so you're shouldn't invest and withdraw in short time before making enough profit.

But seriously, is there any casino that offer investment bankroll is charge fee on dormant account? I haven't see it so far, many casino didn't even accept bankroll investment too.

I've seen many companies having such "dormant account fee" policies. Even affiliate marketing networks like Clickbank have such policy.
Maybe the accounts have some kind of maintenance costs, which have to be covered, or maybe the companies simply want to make some easy money from inactive accounts. Anyway, it's always a bad decision to leave money in an online account for a long time. It doesn't matter if it's a gambling or a trading account.