Bitcoin Forum

Update:

I think OWL.games cheated me anyway,

I have even more proof.. Their compensation for me was not even 10% of total win.

A contract was signed in which I undertook not to disclose the terms of the contract.

However, next day I immediately consulted a lawyer (unfortunately, contract was already signed) and immediately informed OWL.games that I wanted to terminate their contract and would immediately transfer all their compensation back.

Why was the contract signed? I waited longer than 13 days for my winnings and I didn't expect to get anything back, so ...

Official answer from bgaming where they specify the maximum deadlines for reports - https://ibb.co/t4X0xqc

I understand that by continuing this thread I risk legal action. I am ready, I have enough proof that OWL.games is deliberately cheating their customers.


A little later, I will provide more evidence.

Welp, i really thought owl.games don't ask KYC, well, since they are licensed this is pretty normal if they changed their policy, ot maybe for someone who obly deposit and withdraw large amount.

Few questions, your account was suspended after what? After you win? After you withdraw? Or what.
I guess you should give them at least 5 days before the review of your KYC.

Some tips when winning large amount. Withdraw it little by little so their system wont trigger when doing large amounts.

When something suspicious happens, we do ask for kyc.

Here is what our risk team reported:

a BRAND NEW account, deposited 2k USDT, bet 1200 USDT in a sports game, used 630 USDT to start to play slots, every bet won. Among the 247 bets you placed, 240/247 = 97% win rate. And as everybody can see in the screenshot, he bet 3000+ per round and every round won. Targeted at one game provider, and won 80k profits within a short time.

Your betting records was sent to game providers for risk analysis. We will update you on the status as soon as they get back from us. At the same time, we have delisted all buy-in games from that game provider for safety concern.


Post thought:

And in one hour, this player opened a BRAND NEW account in bitcointalk here reporting it. Where is your old acc bro? Do not say you are new to bitcointalk.

^ When do we see the update?

Wow, that's a lucky dude. Every bet won so the reason for asking KYC is just something suspicious happens. It's very interesting how this lucky guy managed to win every bet.  Most of all what is owl suspecting? The buy-in games? But he is good to have documented every screenshot. He may not be new to bitcointalk but that's not an issue anyway.

You should move this scam accusations 1st of all. From the way the owl games rep answered you, it doesn't look good for your case. 97% win rate lol. Of course it will need verified from the provider but again, doesn't look good.

In order for the community to help or get on your side, you need a believable story. I'm not guaranteeing you are lying but it looks super fishy and if the casino will not pay unless the provider says its legit wins. So your line of " If Owl.games withdraw my win - it will have good advertising,

If not, there will be strong anti-advertising and legal problems. is total shit.

why not withdraw your money little by little from the start, at least your account is not asked for KYC verification maybe withdraw money beyond the limit, do you want to withdraw all your money there, if it is possible to withdraw all your money of course you have to follow their rules to complete all your documents, many casino sites also have the same rules so you must follow and complete them, I will see your update later, hopefully you can withdraw your money, btw congrats on your win  ;)

First, i'm not familiar with owl.games, but when i searching it, i found the ANN https://bitcointalk.org/index.php?topic=5378280.0

Secondly, i would rather playing on other trusted gambling sites instead new site, why would i risk my money to new site while i knew trusted gambling site?

Third, there is no reason for site to suspend your account just because you want withdraw your money, which i found it suspicious. Your WD should be pending, but not about suspending your account.

Asking our KYC when we want WD our money actually a normal thing, but its back to every site's rules. Hopefully you can get your money once your KYC approved

No point to WD his money little by little, WD should be instantly . If you won $80k, would you like to WD $100 for 800 times? Obviously not

I've never seen a player's history like this. The road from 2000$ to 85,000$ is too long to be reached without highs and lows on the bankroll. On this case it was easy for OP, since he went smoothly since the beginning to his final target in a very short time period without losses meanwhile. Probably the history shown by OP is more unlikely to happen for real than winning on the lottery against million of people. This story is very strange and the casino is right for investigating it further before allowing the withdrawal. On the other hand, if he played honestly I think these statistics should be sent to Guinness Book.

I don't seem to see anything wrong with what the new account did, as far as I can see you are questioning the 97% winning rate of the new account that deposited 2k$ but when the gambler who plays with you often loses straight to that is a high percentage of defeat in your favor, isn't it? it seems like you want to expose the new account as committing fraud, that's what you want to convey. How can that new account cheat you if you are the one who controls that platform?



First of all, I understand the person who created a new account, of course, he may just be keeping his account here on the forum, or he may just be a newbie here, it could be that... So are there any rules for the owl games that must have a name they here on this forum platform should be the same name they use in owl games. Just asking..

That is why it is sent to their game provider for risk assessment, if your bets are clean and it passed the risk assessment then OP  can get your money I wish I had OP's luck in betting 2000$ to 85,000$ is not easy to reach


OP is extremely lucky for this kind of bet I don't doubt this but it should pass the assessment I still believe that it can be done but it's so rare we'll wait for the update if this is a Guinness Book of record worthy,  as you say or there's something suspicious on OP's bet.

Latest Update:


Game Provider is looking into the bet logs. We have temporarily suspended the players' acc. Related games from the same game provider are delisted according to their advice too.

As soon as we hear from them we will post more follow-ups.

(FYI it's $630 -> 80k and every bet is max bet)


Also we have been rugged pull by other game providers' bug for several times before as well.

It is also a standard procedure to check on suspicious game results for operators with game providers.

Thanks

Does that mean, its useless for OP to submit his KYC? is it from your site rule or  gamedeveloper ?
Would like to hear the point to suspend his account, are you afraid he will keep winning from your site? He could just make new account, then won, then you just terminated his winning because of reason used multiple accounts.

As we said, we HAVE already delisted the games from the site according to the game provider's advice.

So if it's not a bug due to the game provider, he can create new acc and win of coz.

FYI, the risk team sees winning from bigger game provider more credible: such as evolution live casinos, pragmatic play etc.

For slots from smaller game provider, bigger winnings are always treated with more caution.

So I would suggest the lucky dude can create new account and play Live casino, you will definitely get your winnings.

Is that your new acc? LOL.

Nope. Just want to know the reason. Thanks for explanation.

For an admin account saying LOL about someone asking a problem isn't professional way IMO.

Hopefully he won't get another suspend later if he does that 😉

Update : @owl.games, i never see binance twitter account said LOL until now. Anyway, lets just wait for your game developer updates about OP

We have provided adequate reasons and update. For now we are waiting too.

Also I am HUMAN customer support rather than ROBOT.

You can check binance official twitter acc. I bet they can say 'LOL' yeah.

yes that is if he doesn't want to send KYC documents for his account and doesn't want to bother with the regulations there of course this way can be an alternative, I didn't create an account at owl.games so I don't know if they have a withdrawal limit so ask the OP to send and complete the document

at least you from the owl team have provided clarification and detailed reasons for the problem the OP is facing, it is important because to maintain the good name of your casino, even if he is just a new account user in this forum

I confess that I'm having a lot of difficulty understanding, KYC and AML Is about money laundering, how is a person who deposits 2000$ in a casino and wins 85000$ doing money laundering? and why the hell didn't you ask for KYC when you deposited 2000$?

if you had lost the 2000$ would you have been asked to do KYC? I do not think so!

From what I understand the casino rep didn't suspend your account due to KYC, they are suspending your account because they think you cheated at games, that's what I understand, so why wasn't the casino clear about this? Why did they make you KYC when the reason for your account suspension is suspected of cheating?


he created an account, deposited and won (maybe he cheated or maybe he won legitimately) but it would not be recommended to create another account to have the same fate as the previous account, the question here is:

If OP cheated, how did he do it? does that mean that OP has contact with the game provider and the game provider of tips for OP? because if that's the case the game provider can say that OP won fairly!

Not that simple dude because I'm sure even if OP try to withdraw little by little, his account might already been flagged by the system because of his betting style/pattern or because of his total winning during the session. In this case the casino will do the same by asking KYC. One more thing, KYC is not only about how much you are trying to withdraw but it can be for other reasons.

It is not smart to deposit your money into any platform (exchange or casino), later manage to double your money but DIDN'T withdrawal the initial capital first. If you do this, whatever happens with your won amount would be fine.

The story of OP (assumes Owl.games told us the truth) is unbelievable. Because basically casinos and game providers don't design their games and platforms for users to have such absolutely high win rate (up to 97%)  ???

Casinos will do investigation and base on betting style, targeted games / game providers and other data to make a conclusion. After investigation, account will be flagged definitely if betting style and other suspicious activities detected.

It can be requested if cheating is detected or if deposits have red flags like money laundering and against casino's Terms of Service.

Seriously?

I can tell you that Owl.game is lying to public to avoid paying out my winnings.

Yes, account was created yesterday, but only because another crypto casino limited my sports betting amounts. I created an account at Owl.games, deposited 2k USDt, placed 1 sports bet (e-NBA) for ±1.2-1.3k USDt and started playing in the casino with the remaining ±600-700 USDt.

I chose Bgaming games because I simply like them. The fact that it was 97% winning is a lie. I bought bonus-games (where you pay 2-3k usdt and get from 8 to 12 free spins), During whole period I played 4-5 different games.

I deposited 2k USDt, I lost part of it in sports betting, from other part I managed to reach 50k USDt in 1-2 hours with casino

I decided that a withdrawal should be made and I made a withdrawal of 10k USDt (this is the maximum withdrawal limit in 24 hours)

After 2-3 hours I decided that I wanted to play some more and then I played for about 4-5 hours without stopping. I went from 40k USDt to 3k USDt. So, owl.games is simply trying to avoid responsibilities

Currently, I can no longer login to my account, monitor KYC progress, withdraw any amounts.

We're just letting you know, Owl.games administration, that if you think you'll get away with it, it won't happen.
If I don't get my winnings, I will create a page for owl cam.io, owlscam.com and start a heavy advertising campaign, so think about it.

I CAN CONFIRM EACH OF MY WORDS THAT I AM A BIG GAMBLER TOO (I won 30k last month at bc.game casino and got paid the next day, proofs: https://imgur.com/a/p1yyxwZ, tx id: https://tronscan.org/#/transaction/68c903641ea90967026e72dbf0c3301695a88c5c6565c304e54cb8b848f9732b)

Isn't a 97% winning rate in line with rtp claims by most of the casinos?
Always thought these return of player numbers are a hoax but if somebody actually hits it he is supposed to be a scammer or abuser, sounds like a weak excuse by owl.

Sometimes people get lucky, that can happen.

Hope you are getting paid. 85k is definitely a game changer for some people!

I want to add:

I bought premium free spins in games where you always win something, sometimes more than they cost, sometimes less.. That's why the win percentage is there, it wasn't just $25 spins. I played for about 6-8 hours in total (with a few hours break).

Only after receiving request did I provide full KYC instantly (bank statement for the last month, driver's license, selfie, phone verification)

If necessary, I can provide a statement of my wallet, from which I deposited 2k usdt due to the legality of money or any other doubt you have.

"(FYI it's $630 -> 80k and every bet is max bet)" - Yes, it was 25 usd worth of games which cost about 2.4k usdt and I got 10 free spins. Spinning worth 25 usdt is not big, there are games where you can spin 500 usdt and buy 10 free games for 100k usdt.

I am also attaching a few photos: https://imgur.com/a/z7BTx08

wager - amount spent to buy free spins

multi - how much x is done, if it is less than 1x, it is a minus

payout - paid amount

definitely not always profitable spins (definitely not 97% win rate)


I ASK THE OWL ADMINISTRATION to provide my full balance history, how it changed, because it was not, so that I deposited 2k USDt and immediately won 85k USDt,

in one of the photos you can see that I wager more than 640k usdt in 24 hours

Also,

my first bet was in sports betting on e-NBA, I registered in this casino because I wanted to bet with high limits, but the maximum bet was ±1.2k-1.3k, so I thought of playing in the casino with the remaining money

Are you a new representative here? You should deal with the users here that inquiring in professional manner. You are accusing the user for being OP alt account just because he is doing a follow up question on OP concern. User here is fair in both party since the OP game record is still not proven came from scam.

I have no problem with your LOL reply on him but accusing a player for an alt account just because he is questioning is very unprofessional. I don't see anything wrong on his question tho.

---

BTW OP records is indeed red flag, there is no slot provider that will give that same win rate result unless it was rigged.

The truth is that I have to congratulate you, I don't know how you did it or what glitch you use but I congratulate you for trying to outwit the casinos and in some cases achieving it as you showed with Bcgames. But in my opinion yours is a farce and the evidence you provide only confirms either a bug in the game or that you somehow run something or developed an AI to find out what happens (I have no idea how you do it).

How the hell do you justify that the only ones you lose are the small bets of 25 dollars and Oh coincidence, all the wins are the ones you bet a large sum of money on?

The previous wager? I congratulate you again, it is perfectly done at the social engineering level on your part, you pretend that you lose a little so that the startup account is not marked and then you go to the slot that you already know you have the glitch and you give it all, for later if they tell you something object that at some point you had lost. It's very manual.

I'm not going to say that OWL is clean wheat or nothing, but don't come to take us for stupid.

:D

All casinos wait for the confirmation of the game provider after a big win, it was the same with bc.game and I have already submitted evidence of the payment received, which means that answer received was positive and money was won.

proofs: https://imgur.com/a/mIot2w1


I can show and demonstrate everything via video call. It's not a problem for me. Fantasize less, no one is cheating and I doubt if it is possible at all, bgaming is a popular game provider, it is used by 99% of all casinos.

No one in the right mind will do same thing like that, but anyone can withdraw 10k for 8 times instead. I found this trick as convenient to others, than withdrawing their winnings at once then got a suspended account, asked KYC and etc. worst it got pending for several days or weeks.

Now, regarding the suspicious behaviour mentioned by owl.games to OP it would be glad if there's a detailed supporting details soon than just pure assumptions.
While 97% winning rate is pretty high, accusations should be back with facts and data, or this will soon be a common thing as an excuse from game providers or casinos when a gambler made such huge win.

100% agree

I presented evidence, it would be fair if other parties did the same.

I fully agree that response received from game providers should be made public here.

I am more interested to know how did you achieve 97% accuracy rate? Luck does not work like that. In skill games may be it's possible. But it seems you have used some hacks to get the result. I don't know how owl.games handle hacks but in many casinos, you can not use hacks or any kind of advantage in your favour to win slots.

Are you kidding me? I already explained that there is no such thing as a 97% win rate, just read....

My apology man. I think I am understanding you now. In one post you said you bought premium free spins in games which I interpreted as you bought a tool (paid tool) to manipulate the game to increase winning rate. But after looking at the bet history it turns out it's the multi that determines how much you are winning or losing. So in these sorts of games you always get something in return instead of losing all.

I would like to see more clear explanation of this ration. In the history I saw a multi determines how much a spin is making. Anything less than 1.xx means the wager is losing some money but it's not like to lose the bet. Anything that is 0.00 one may consider a lost bet not even 0.01 is a lost bet too.

first i think its casino mistake as we know a lot of casinos dont like that users win big but in the last games you make it so obv that you  have a bug and you controlled the game somehow

I will repeat once more,
no cheats used, i played fair, just like all of you. I won 85k usdt after I wager over ±660k usdt (half of miliion)

https://www.bgaming.com/provability-explained/ - bgaming also records every game. OWL.games please make received response from bgaming public.

I also did a little research about OWL.Games, it's their wallets, total wallets balance is just 300k USD.

https://bscscan.com/address/0x62fc798d7a1924532c72511d132aeabd02f4fa30

https://polygonscan.com/address/0x62fc798d7a1924532c72511d132aeabd02f4fa30

https://ftmscan.com/address/0x62fc798d7a1924532c72511d132aeabd02f4fa30#internaltx

If current bankroll of OWL.games is 300k USD, then it is understandable why there is a public lie and the aim is to avoid responsibility of paying out a winning of this size,

because it is 1/3 of their total capital.

And I just want to let you know that I'm not going to put up with claims that I cheated.

I did not cheat for serious, I provided a lot of proofs, I can provide even more if you wish. I have verified my KYC.

Bgaming should confirm that the winnings are legitimate.

It is very unfair when you risk your money to win something, and when you win, they still try not to pay you the winnings. I think a lot of players in the crypto market should know about this story, so tomorrow I will arrange with some top crypto-influencers to share this story.

This is what always happened when you already on win track, but you decided to play again because your withdrawal still pending or because you are too greedy. Most of time, you will lose if you keep playing because of House Edge (idk how much % house edge on Bgaming).

If you knew they only has that amount as bankroll, you shouldn't play on their site anymore. Since you called yourself a highroller, you should be aware once you got huge win, your winning could get stuck because of that low bankroll.

So, @Owl.games, any update your game provider regarding OP's issue?

I don't know what comes first did he do research before playing or he did research after winning that amount, I guess he did research after he won because he wants to find out if Owl.game is still capable of paying in case he passed verification coming from the game provider I don't know the extend of his research but there is still such a thing as a cold wallet where they hide some or majority of their assets, but I still believe that Owl.game can still keep up paying this huge amount fo money.

OWL has to prove there is a hack if it really happened. Meanwhile, OP's claim is very real where he got photos as proof. He seems a very lucky rich gambler also. We are still waiting for OWL's update so no one yet is judged.

I think it will be impressive for OWL is they pay OP though. It a huge loss for them but they'd definitely win more trust after this.

I am not going to judge if the amount to pay is impressive or not because I have seen even to pay over 300 BTC to a single player by sportsbook. A gambling business needs huge bankroll to pay big winnings.

I am more interested to see Owl.Games to show unbreakable evidence of the ratio they claimed for OP's win. At least this data is something that will not leak the extensive perimeters they use to find alt-account or any other system abuse.

I'm really hoping that owl.games side can provide evidences against OP's own; that their claim is true that OP cheated and thus deserve the account suspension. Because if OP's claim is legit and Owl can't provide the counter-evidence, it would be another problem from Owl platform.

It's just less than one month ago I joined hand with other trusted members "intermediating (https://bitcointalk.org/index.php?topic=5418032.0)" a platform --Moonbet.io--
 who locked their user's account, which after an internal investigation from moonbet side. it's revealed that owl kinda unilaterally banned their user.

This issue has had no impact on the price of Owltoken so far, they just opened a new pool I just participated in their last staking pools which expired two days ago I'm planning to stake my Owltoken and accumulate more Owl tokens but I'm also taking a closer look on this issue, $85k is a huge amount and OP claimed that it's 1/3 of their total capital which I doubt its the only capital for a project like Owldao, I hope this issue will be resolve if there is suspicious activity then the game provider and Owl.game teams should show how it becomes suspicious and if the winning is fair then they have to pay.

Hello,
I don't have any news yet and I can't log in to my account. I have already sent letters to several crypto casino reviews pages and casino youtubers to promote this story.

https://i.imgur.com/czpmp71_d.webp?maxwidth=760&fidelity=grand

Because I really did not cheat and I would like all reports received from the providers to be published publicly.

I'll just say it again, we risk our money to win something, and when we win, we can't take it back? wow  :(

---

I just want to comment: You disable games due to possible bugs on the recommendation of the game provider.

however, in other casinos, these games still work fine. Why didn't game provider inform other betting companies about possible bug? Why are all the other bgaming games still working? why were the games that I played but were unprofitable removed?



[moderator's note: consecutive posts merged]

Hey, you're not likely going to get an answer in 1 day. These reviews can take upwards of 90 days sometimes. I would stay or try to stay in contact with the casino, but not keep posting here daily as it probably won't help. I know you're frustrated and if it's a legit win I would want my money now as well, but you're on their timetable currently.

You also need to check out the rules of the forum and you'll see you cannot post back to back. You need to combine replies in 1 post or wait to post again until someone else comments.

Update at November 15, 2022, 01:37:00 PM

I noticed that in "Feature buy" section added some bgaming games. That is, after they were turned off, they came back.

Still there is no any update about your "stuck" or "processing" about your withdrawal? Or maybe you can access your account now since you say you can see the "feature buy" has been re-enabled now?

Unfortunately, I can't log in to account, but we can look at what games are still available.

About withdrawal - no information. (according to the rules of OWL.games, the withdrawal period is up to 24 hours) Although I made my first $10k withdrawal before I reached $85k and it's a won from different game.

They told you to wait so give them some more time, let them investigate everything as they wish. Because if the win is legit then they have to pay you. And if they don't want to let you withdraw your winning funds with excuses, then they have to prove that your winnings were valid or not. They need to provide sufficient evidence if they don't want to ruin their reputation. So don't get frustrated, keep in touch with them. And if you get any update, share it here.

I also wrote to another casino support this Monday, asking how long it takes to get a response about investigation from Bgaming provider. Answer is up to 72 hours. 96 hours have already passed today.

proof: https://imgur.com/a/PYdHYmV

Also, I mentioned that I am an active gambler. Again, I'll prove it.

Today I deposited 5k USDt (in two transfers) to 500.casino

proof: https://imgur.com/a/zEcSGTi

TXID:
https://tronscan.org/#/transaction/a50f5894ba1c0d3f642d2943611e316c0a721df5215ef53957deb5c634dae059
https://tronscan.org/#/transaction/ce033756ff4c2e82a1fdb46022a6dc0958a18b74915f2dab3b874736d2046101

When playing at a casino, you should feel safe that they will pay you your winnings,

and what is happening now?

Did they (Owl.Games) give you a specific time to wait? Different platform will have different methodology to investigate cases. If they are replying your message then take a specific date so that you wait till then.

I would request owlgames (https://bitcointalk.org/index.php?action=profile;u=3425425) to take proper care of the case. At least to me, you are not doing things okay. Not long ago you have very similar disappointment with moonbet too. You still need to show that how was the 97% win rate calculated. I would like to see the full list of his bet history.

You're doing good posting on how active you are as a gambler always ready to prove that your account is clean and you did the right thing in refraining from posting multiple posts to bump your thread it can harm your account by getting a ban you need to protect your account now, so you can update your issue, as long as this issue is open and unresolved it will cast a shadow of doubt that Owl.game is not capable of paying huge winning if the winning is legit.

Most Recent Update:


1. We urgently delisted all BGAMING games with feature-buy feature but we have recovered some of them.
2. We are still waiting for our game provider to check the bet logs.
3. We are working diligently between the parties involved.


Please also note that the acc is brand new and has no history with our casino, we had several incidents with players who exploited game bugs before, which even caused a bigger game provider to recall one of their games. So we are trying to be more cautious.

It's good that you're addressing the situation, OP is updating this thread almost daily, but the real argument will start when the game provider sends the report, the report is the one will show which side is right and if OP deserves the money or Owlgame is right that the account has suspicious activity, I hope the game provider is also monitoring this thread and take action by sending the report as soon as possible.

Can you expedite the verification or at least give a timeframe? If he won fair and square, it's quite unfair to keep him hanging for so long with uncertainty. If I may be honest, I actually failed to see how such issue can not be cleared in matter of hours, if not minutes, and you've been at it for four days.

You're checking if he won fairly from his bet log, right? Is it quite a complicated process for the game provider to pull one user's bet log? Correct me if I'm wrong, but isn't it just a matter of some clicks to pull such data? And from that point, once you have --and show us-- the bet log, all we need to do was crosscheck the log with the one OP provided on the opening post --although, I have to say that OP's upload was too pixelated for me to see anything worth viewing.

Since you are working on this issue seriously, I hope you will get all the reports very soon and be able to give an update. OP is hoping to get a large amount of funds so he is getting impatient and updating this thread everyday. So if you give him an approximate definite time he will not be so impatient.

Because if you spend unlimited time on investigation, then the proper result of this unresolved complaint will not come out quickly. So I think there should be a fixed time limit, so OP can be patient.

12K visitors a month is already good and it's not the number of visitors but the bounce rate that matters 52.93 % rate is still good.

So they are actually doing good with 12k visitors even if they have 300 active visitors daily but those are clients that deposits and play they are still good and profitable.

Going back to the topic we cannot say for now if Owlgame is a small or big casino only if the claim is legit and they
cannot pay.

Let's keep the tone formal LOL
It's a good find. I was surprised to see the traffic stat. 300 daily visitor on a website is not going to make much money. A visitor does not mean he is a player. The conversion rate 5% is even a higher ration than industry standard.

Can not pay or can pay is another question but it's obvious they do not have much income unless there are any backdoor like private investment or have huge bankroll already kept to spend.

Other casinos take up to 3 days to get a response from same game providers: https://imgur.com/a/PYdHYmV,

Is this normal? block account? without even getting a report from game providers, accused of fraud?

it seems that OWL.games is trying to avoid responsibility of paying out the winnings from the first minute,

but don't worry, I promise to promote this situation, so that they won't have any players anymore or the OWL token will be worth $0.00

Well i really dont know what to think.

To the user aew, delete your post you a piece of shit and a lier, and you are not helping cryptostuneris with your post, why?

You try to post that stats and a person with a minimum inteligence can see you make a misrepresentation of the stats.

You post the total trafic of a casino with 4/5 years in the making (and a big one) against a casino with one year, so obviusly the numers of OWL look pathetic in that perspective.

For the OP, your last post means nothing, its a response of all casinos with you dont have trouble, its like all the casinos puts in his promo, FAST withdraw bla bla bla , so that means nothing.

I don't take a side here so I am checking the timeline when you post this it has been five days and it's all been you all over, Owlgames posted their own update and we need to wait for the report, has it been entered in your mind that the longest this case is not resolve it's not helping Owlgames because their reputation is now questionable, Owlgames may not post this but they are also eager to get the report because time is not on their side, the least that any casino wants is a scam accusation that looks legit, so far you keep proving that your complaint is legit, let's see if the report will their go to your side

I will repeat once again that I am an active gambler and have tried many crypto casinos.

Won stake.com 26k and 23k this summer (withdrawals received in minutes, no KYC and or additional reports)

Won 6k on Bitsler.com this March, paid out in a few minutes

In same month of March, 6k was won on duelbits.com with sports betting (7 days need wait until confirmed by KYC, but after confirmation winnings were paid out)

Also, this year I won twice in BC.game, first win 26k, next 28k (both wins paid within 12 hours, no KYC and no account locks)

with BC.game already had a situation when we were waiting for a response from the game provider and whole process did not take more than 12 hours.

And OWL.games presents itself as number 1 WEB 3.0 casino, their token is stable, so I don't really understand why I shouldn't play in such a casino?



Update at November 17, 2022, 04:53:08 PM

I like to prove my every word, some screenshots from stake.com casino:
https://ibb.co/TkmRPhJ - account statistic
https://ibb.co/r04NKFH - withdrawal history

some of biggest payouts tx-id:
35k xrp - https://bithomp.com/explorer/1B9477BEEA4BFB088858DCB68CF44297BDC26CA23000DCA3FD37B4429F65DD21
0.54 btc - https://www.blockchain.com/btc/tx/60f1b4dd3a1653cbeec4264a1bfab7613ea8ac4c05e11dfbc2c5b3c87a39d67e
1.15 eth - https://etherscan.io/tx/0xbb6500d1017618e16ab754d2af6173cdd1619fe98017b9024d880e4af0ef6f03

! I remind you that withdrawals should be made 6-10 months ago and then rates were much higher

I have used owl games and  appreciate you sharing your story to avoid it, it is unacceptable what they are doing to you.

So, your betting activity was also checked by Bgaming providers at BC.game. Now you have problem with owl.games and you played the games of same providers. Do you know that your IP address is saved with each bet. The providers will take a bit long time to complete the investigation as they have received complaints against the same user for the second time.

I have read the replies of OWL.games representative here. They are really trying to accuse you as a cheater without getting the response from the game provider. They may block your account until the investigation is done, but they shouldn't accuse you now without any proof.

in BC.game casino I won Nolimit city game provider game, not bgaming.

After we support team conveyed to the risk team regarding that the player's account should not be banned during legitimacy check, our risk team explained that it was an emergency measure taken due to our past hacks of several other games (from different providers).

Yet the risk team agreed to unblock the player's account so at least the player can get his deposit amount back while waiting for verification report.

For more details, please write directly to risk@owl.games.

-------------



So if you are an active gambler like you said, why your bitcointalk account is brand new? What do you have to hide? The short history of your game account, bitcointalk account, and even the newly made anon telegram account do not help add credibility of your story.

As well as your chat history with so-called BGAMING staff. It only adds more doubt into the story. 

That is a good step. Thank you for updating the thread whenever you are given new information and updates.

I think you are way off the mark here, not all regular gamblers have a Bitcointalk account. Maybe the OP created the account simply to create the thread like so many others have done about their Scam Accusations. Also, it is clear the OP is an active gambler. The many images he posted seem to have provided legitimacy for his claims.

I think the appropriate step from your side should be to stop hypothesising about the reasons the OP might have created new accounts on Bitcointalk and Telegram because you are wrong about it not adding credibility to his story. There could be many reasons behind a course of action related to wanting privacy or anonymity. Keeping that in mind he sent KYC therefore he is standing by his claim he did nothing wrong.

Thanks to community, I think your activity will help to solve this problem faster,

So..

my Bitcointalk.org account is new because I haven't participated in discussions before because I didn't need to. I can read topics even without registration. As I mentioned, I have had a situation where I had to wait, but the problem was solved quickly and account was not blocked.

After receiving your request, I have instantly verified my KYC (Driving License, Bank Statement, Selfie, Email and Phone)
If needed, I could do it again via video call. It's not a problem. What kind of scammer would reveal his identity?

History about Bgaming staff:
On November 13, 2022, one of this forum members wrote to me in a private message and said that he could ask one of the bGaming employees about investigation..
https://ibb.co/23NwNS4

just look...
https://ibb.co/QJQ1smv
https://ibb.co/whSyWSD
https://ibb.co/yQTTP2F
https://ibb.co/2Z7xkf2
https://ibb.co/VJ9z4Cf

I would send this report to OWL support, but I didn't say it was real..

At the end,

during this entire period, I have not received a single message from OWL.games about closing account or about its unblocking (by e-mail, telegram, live-chat), i only see updates in this thread like all of you.

What is the deadline for bgaming reports? Why do other casinos solve it quickly? and you need already 5 days.

You should exercise caution when dealing with this person. Member aew (alt account of Extrarakeback (https://bitcointalk.org/index.php?action=profile;u=3495549)) already has several scam accusations against him on this forum, so I would not trust him.

MMMMMMMM man asides of the main theme of this thread, i have to say to you be VERY VERY cautelouse with the contact with people here in the forum with that lower rank.

We have ton of problems with users being scammer with other usser who at first appear to want to help but are scammers...

A not long time ago we have a user who publicy herself something like lawyer against casinos or help, i dont remember good, and when you gave him information he blackmail you, so i repeat be CAREFULL, and stay safe.

About 97% win rate, OWL.games said there were only 7 unprofitable spins, now see for yourself. (If the spin made less 1x - it means it was unprofitable, because you won less than you spent)
https://ibb.co/2MBXFLC
https://ibb.co/Zgc6my4
https://ibb.co/5GVyWFs
https://ibb.co/WxtdVPC
https://ibb.co/L5DX5g2
https://ibb.co/wwTVtBV
https://ibb.co/x5tYNzN
https://ibb.co/fNYFL52
https://ibb.co/3RJXBmG
https://ibb.co/103xJ2d
https://ibb.co/kKdnC7K


Yes, he already asked me for money.
https://ibb.co/yQ7SgSx

I am quoting this.


Although this is unrelated to your main case, @aew is most likely trying to trick you into paying him money for supposed help with your dispute with the casino. Do not fall for his tricks!

Just stay on this topic and only accept PMs from trusted members of this forum not from new accounts who boast that they have connections or they have ways to fast-track your claims there are new users whose business here is to blackmail and scam people check the trust rating always, its your guidance on how to deal with people here especially from newbies.

I do not think whatever you are telling here are relevant to the accusations against you. It's not helping you. It will help when you read responses of others and response with specific answers. You are avoiding it. Why?

@OP did you get your deposit back and was able to withdraw it?

I was supporting the OP . Untill now so i removed allmyreplies of supporting him. He is a scammer
And i would like to apologize to Owlgames

You have kept an impressive amount of information related to your case which you have posted here with screenshots. I am reposting the image links in order for others to be able to see them without going through the hassle of external links. It is vital for neutrals to have an understanding of what you claim has happened and is going on.

We look forward to reading what Owl Games will say about their next step in the process.


https://i.ibb.co/T05zwn7/Screenshot-2022-11-17-at-14-05-10.png

https://i.ibb.co/8xPDcFv/Screenshot-2022-11-17-at-14-05-22.png

https://i.ibb.co/pbp8vy4/Screenshot-2022-11-17-at-14-05-32.png

https://i.ibb.co/GxT1Htm/Screenshot-2022-11-17-at-14-05-42.png

https://i.ibb.co/Vm0cmCP/Screenshot-2022-11-17-at-14-05-52.png

https://i.ibb.co/7RHPhjP/Screenshot-2022-11-17-at-14-06-03.png

https://i.ibb.co/LpXr393/Screenshot-2022-11-17-at-14-06-13.png

https://i.ibb.co/R6pbdm9/Screenshot-2022-11-17-at-14-06-24.png

https://i.ibb.co/6Xdhg0V/Screenshot-2022-11-17-at-14-06-33.png

https://i.ibb.co/L0MfhpJ/Screenshot-2022-11-17-at-14-06-46.png

https://i.ibb.co/v1t5nF1/Screenshot-2022-11-17-at-14-06-58.png

This user is a scammer, he wrote me a private message suggesting to ask bgaming about the report because he has a friend who works there,

I have already attached the screenshots of our conversation. Decide for yourself. :D

The guy is already tagged as a scammer but you can warn others not to deal with this guy by creating a flag for this user so he cannot use this account to scam other people here, it's good that you are not desperate enough to accept his offer, scammers like this guy thrives on people's desperation.

https://bitcointalk.org/index.php?action=trust;addflag=3463365

Update at November 18, 2022, 12:19:52 PM ,

OWL.games canceled my first $10k withdrawal and asked me to make $2k first,

2k withdrawal already received.
and 8k payout is pending confirmation.

https://ibb.co/0tqpqw9

A scammer wjo before used stake bc game and other big casinos instead he choose a startup casino looking for bugs
97% win chance ok its impossible

This member scammer. Check my last messages.

From series on how other casino companies work:
a couple of days ago I showed that I played at 500.casino, today I decided to deposit another 2k USDt, total result - I win 16k usdt.

proofs:
https://500.casino/?share=63777ef3f69e996da613a12c&shareType=casino
https://ibb.co/v1MS1xD (win photo)
https://ibb.co/CtNVQJx (withdrawal photo)
https://etherscan.io/tx/0x82f2a1c704b19d14bd5297aa1170f94043da56342abc23020746142a58dae076 (received withdrawal from 500.casino in 15-20minutes)

So decide for yourself. I have presented a lot of evidence.

I thought that you had problem with Bgaming providers at BC.game as you said this


BC.game support agent told you to wait up to 72 hours when you requested for the information (Bgaming investigating time). It had made me confused. However, seems like Owl.games representative has only considered 0.00× multiplier bet as a losing bet. The behaviour of OWL.games representative isn't professional here. There is no reason to consider a bet as a winning bet if the multiplier is less than 1.01×.

The positive thing is that they have decided to give back your deposited amount before the investigation is completed.

Maybe there will be another update from the Owl Games representative soon. Until then there does not need to be this much speculation and comments in this thread.

The OP has made his point and made a very strong claim with a lot of evidence. Owl Games need time to be able to respond in full. They have already refunded the OP his original bet and unlocked the account too but I think giving them some time to update us with their next step is the best thing to do.

The market price of Owl token has a huge drop I hope it has nothing to do with this issue 10% drop is not good Owlgame show sign that they are willing to settle this issue by unlocking OP's account and giving back his deposit, we still want to get the report from the providers its very important for transparency, the longer it drags on, it's not good for Owlgame and the token as well.

This was taken from their official ANN thread (https://bitcointalk.org/index.php?topic=5378280.msg61307852#msg61307852)


I have to agree with owlgames representative for his first point quoted above, we already have an active accusation here where both parties are present. I'd suggest OP to stay on this thread and not doing simultaneous discussion on both thread. It'll be quite difficult for anyone who following this case to catch up with evidences, statements, and other things related to the accusation if you divide the discussion into two threads.

For instance, the case of "that conversation is fake", it could actually put some weight into the consideration for this case, and due to OP throwing discussion elsewhere, people here --the Neutrals, if I may borrow JollyGood's words-- might not getting it.

Ok, with that said, one point that I'm trying to tackle and shed some light into here is the doubt from owlgames that OP is a scammer, which would made them reluctant to expedite the case --disregarding, for now, if that action is justified or not-- because from their perspective, OP "fabricated" an evidence. Add that to the fact that OP's account here is brand new, he uses anon telegram, etc. etc. etc. that owlgames said here (https://bitcointalk.org/index.php?topic=5420599.msg61308228#msg61308228)^[1], it just strengthen the doubt because --maybe, according to their POV-- if OP can "fabricate" a chat history, why can't he fabricate a screenshot of bet history?

While, from OP's side, he believed all of his evidences are valid and honest. He did has all of the chat history with a "security team from bgaming", thus owlgames' accusation that he made up the conversation is unacceptable and that's just their way to twist the truth.

Now, how about this: there is, in fact, no conversation with security team, but both party is still true to their words, because the true culprit behind this fake evidence is extrarakeback... oops, I mean to say aew. I think we can all agree that it's been established that he's a scammer and he has his own agenda for this case. So he approached OP, pretending that he can help, lying about the chat with security team and fed that to the OP in hope for some reward. Thus, when he was denied of the reward, he tried to change sides.


As the chat history suggest --let's pretend for a sec that the chat history between him and "security team" is true-- that owlgames cheated OP, how on earth the person who witnessed it firsthandedly suddenly changed his mind and think that now OP is the scammer. I mean, he's the one who contacted "his friend" and was the one assured that OP won fairly. And since that he had a past history of faking transaction, faking reviews, scamming people, abusing merits, and god know what else he did in the past, it is not too far fetched that aew also faked his conversation with security team.

So, I suggest to remove the chat with security team and any other evidences that's related to aew from evidences for this case.

And, ultimately, speaking of evidences, owlgames I am still waiting for your counter-evidence of OP's betting history. As how the discussion on other thread suggest that it is quite strange for OP to screenshot every bet he did, and that it is not difficult nowadays to fabricate images, the only way that I can see that you can do to invalidate OP's evidence is if you can prove an evenmore legit bet log. Honestly, how difficult is it to get into your system and pull his betting data? I am quite sure that you can do such data pulling from your database, so I have no idea why can't you provide them the second it is asked, and it's been days since it's asked and you still can't provide them.

---

^[1] as other had said, new accounts etc. etc. didn't directy means the OP is a scammer who hid his identity, furthermore, OP even offered to prove a video call, ultimately giving an absolute KYC. So your excuse that OP is scammer because of his accounts' age is very very irrelevant. Find something else to attack him, smarter this time. Oh, before I forget, L-O-L.

---

I've been wanting to address your post before, but decided against it as it's rather out of topic because I can't see how their token price related to the scam accusation. What I was trying to say that time was something that goes with the line, "It's not decining now because, truthfully, how many from the entire "investors" actually do their DD and researched about the project they're trying to invest on? But if the cases keep piling upon their closet, there won't be much room in it to hide their skeleton and eventually everybody, be it the ones who do a thorough DD or someone who just glanced ad price chart and dive in head first into the investment, would know, and price would snowballed from that point forward.

Now, to address your implied suggestion that everything would be solved by unlocking OP's account, I have to say that the solution is like slapping a band aid over a crack in a huge dam. Suppose that OP is the right one and owlgames cheated their members --though at this point I urge everybody to stay neutral because the evidences are quite poluted. Thanks again to aew and owlgames' reluctance to provide any counter-evidence--, what could be the guarantee that this case wont repeat itself in the future? Another victim whose account got locked unfairly. A ban hammer slapped unilaterally? May I remind all of us that owlgames has their other --at least this one is unearthed and successfully made public-- misbehavior (https://bitcointalk.org/index.php?topic=5418032.0) with moonbet that almost tainted moonbet's reputation if they didn't act quickly. That is why, it is not a simple case of unlocking the account and unfreezing all the fund. The case shouldn't just end there. It is best to know if owlgames has a tendency to cheat their members and throwing ban hammer like candies on halloween or OP is --by a turn of event-- the scammer here.

That is why owlgames ---ohh look at that, I even bolded their name three times in a post just to catch their attention-- provide your own proofs to invalidate OP's claim, FFS. What's so difficult about it if you're the right one here and --as per your claim-- OP is lying?

hey sorry guys, as OP has been spamming in our ANN thread so we put our response there for the last three days.

Basically what happened in a nutshell:

The OP admitted that the BGAMING chats are fake. Yeah. But he blamed it on someone else who DM him via bitcointalk.

The OP said he is so familiar with bitcointalk but he never had any acc before because he ONLY viewed its contents.

We unlocked his account and processed his withdrawal request for initial deposit of 2000 USDT.

Since we haven't heard back from BGAMING yet his acc is not allowed to play slots.

He played DICE game for quite a while, which has a $500 max bet limit, won once but lost 70k profit.

He now still has a pending 8k profit withdrawal.

He has now two choices:

1. Waiting for BGAMING security checks: if the bets are legit, he need to resolve this case to get his withdrawal
2. If he wants to settle and resolve the issue earlier he should delete all spam messages and mark this case as resolved.
3. If the checks are not legit, he gets nothing. As of now we haven't heard back from them.


Side story:

Also OP said in our ANN that 80k profit is life-changing. But he also sent us an resentful email regarding not accepting the 8k profit as settlement but want to take down our business by constant spamming in the future.


Link to ANN:

https://bitcointalk.org/index.php?topic=5378280.msg61317513#msg61317513 (https://bitcointalk.org/index.php?topic=5378280.msg61317513#msg61317513)

I am very disappointed by your reply. It is not appropriate for a reputable casino to stoop to low levels, I expected much more of a customer friendly tone from a forum representative of Owl Games.

I might have it wrong but these are the important parts of your reply that I can break down:

1) You are posting to misdirect people here by being very economical with the truth regarding the BGaming chat and mentioning the OP history. The OP made it clear the scammer who tried to extort money from him is the one who faked the chats.

2) You are trying to associate your problem with the OP by connecting his forum account activity (or possible account history) here. His conduct and activity (or lack of) has nothing to do with his accusation that Owl Games have scammed him therefore you should not be trying to misdirect people with this.

3) You are giving the OP an ultimatum which is almost tantamount to blackmail by saying "If he wants to settle and resolve the issue earlier he should delete all spam messages and mark this case as resolved". Surely that is something that any scam accuser can only do after they receive the funds they believe they are owed and a mutually accepted payout has been agreed.

By saying you will solve the matter earlier if he deletes all his messages and marks the scam accusation as resolved as pre-condition before him even knowing whether he will receive any funds or not - is unacceptable conduct from Owl Games and I am extremely disappointed to read what wrote.

4) A person who is making an accusation of scam should not have his resentful emails be used by the accused to make an excuse to stop him from being paid what he believes he is owed or to discredit him. Most people who believed they were scammed would probably not be writing extremely polite emails to the company that they claim scammed them while asking for their confiscated funds to be returned.

Right now, even you do not know what the outcome of the case will be because you also are waiting for BGaming to give their verdict on the situation. Maybe you should refrain from attacking the character of the OP until you announce the BGaming decision. Maybe he is a very shrewd and conniving liar and scammer who tried to fool Owl Games but got caught or maybe he is just victim of Owl Games having a strict fraud check department and his winnings will be paid to him. Let us wait to see what BGaming say about it before you and the OP comment on their judgement.

Owl.Games Please don't act like a saint . Instead of only  blocking OP's withdrawal request until Bgaming provider checks betting activities of the user , not only did you go go against your terms to ask for unnecessary KYC but you also decided from the start to criminalize OP even before investigations were done .  The outcome of OP betting all his balance is the best situation for you at this moment . I hope all reputable members in this forum notice your unethical and unprofessional behaviour and tag your account to protect future potential users coming from this forum .

I'm not going to delete thread, I'm just going to create a page to post your accusations, lies, all evidence and I'm going to actively promote that page.

I think and hope that this whole story will cause you more harm than it would have caused if you had honestly paid out my winnings.

Fact that you will not be approved for $8k payout until I delete this thread is a clear indication that you are running a scam.

You know very well that I won money honestly, but from the first minute you accused me of cheating while playing, blocked my account, then unblocked it.. (why did your "risk team" decide to unblock, even though report has not yet been received?)

If you think I cheated, why did you give me my deposit back? (because if I had cheated you would have been able to stay)

Why were only dice games you made allowed to be played? maybe that lost was unfair.. but we will never know

I will update this thread every day. In the coming days, I will contact with other crypto casinos and ask them to publicly comment on how realistic everything is and what the deadlines.

https://ibb.co/TKVWB67  :)

The outcome is also a big disappointment for me, if the complainant is satisfied with how the casino resolved the issue he will of his own volition will delete all the spam messages, OP deserves that $8k release if you keep holding, it will backfire on Owltoken's reputation, and this thread will be a reference on how Owlgame behaves on how they address the issue on winning a big amount.
Blackmailing should never be a part of the casino's reputation.

Just to make it clear I am not saying the OP is correct and Owl Games are wrong regarding the scam accusation, I am keeping an open mind on this subject until BGaming make their findings known. I am just trying to understand the evidence as has been presented by the OP and Owl Games and am keeping an open mind.

Having said that I think the only mistake the OP is making is posting here excessively even though mostly there are screenshots and basis attached, whereas the mistakes the Owl Games representative is making by posting trying to attack the OP is really not befitting of a casino that has a reputation.

I am reposting the message to make the image visible to all reading the thread. Will Owl Games say the image is fake because going by their previous post trying to blackmail the OP in to deleting his posts regarding Owl Games (and classifying this scam accusation as resolved), the image seems real to me.

https://i.ibb.co/1sDzf1P/Screenshot-2022-11-19-at-13-09-23.png

If this is the way things are going in this thread and going by the way the Owl Games representative has been posting, it does make you wonder if their reputation will recover from this regardless of what BGaming conclude in their findings.

As a staker of Owltoken I'm disappointed with the outcome of this issue, majority of gamblers will not accept this kind of attitude from a casino if the winner deserves his winning even if he posted something bad about a casino he deserves to get his cashout deleting is on the complainant's decision he can request the complainant to delete all the bad comments but blackmailing will not do good for the casino's reputation.
OP already lose the money he is fighting to receive and it adds insult to injury that you threaten not to give the remaining money.

When someone associated with Owl Games (or any other casino) posts openly about not liking their attitude or conduct in any issue especially when it comes to scam accusations, it means there is something wrong. I think Owl Games have lost the PR side of the argument because they have failed to maintain a balance when posting here.

They also lost the public relations side of the issue when they sent the email to the OP making the threat and that was an unnecessary course of action. I hope Owl Games can post here without making threats or attacking the OP. We all are waiting for the issue to be resolved and the first step is by reading what BGaming have to say about it.

So if we pay, the scam thread will still be open? Shouldn't it be resolved?

Also apart from this scam thread, the OP has spammed our ANN threads, which we think should be deleted once he gets his withdrawals.


By the way, we are still waiting for security checks. if the checks failed, we will pay NOTHING.


For Jolly, please note this is a man who claimed this is his first bitcointalk account and also is very suspicious on many behaviours.


He sent the BGAMING chats to us in multiple ways, now claiming it's from someone else.

How do we know it's not himself faking the conversation on telegram as well? Since the skype chat was faked, which is confirmed.


We offered to process his 8k profit just trying to settle issue faster, but we'd love to hear about how should deal with case correctly too.

We unlocked his accounts per suggestion in the thread saying he should not have his account banned.


And we refuned his initial deposit while waiting for check. But now it seems this caused more problems for us.

Also there is one thing that confuses us a lot, which we hope someone could give us an hint.

If an experienced gambler like OP can win stably in certain games such as the BGAMING slot ones, he could do so in big casinos such as stake.com or roobet.io,

those are many credited casinos out there and clearly he knows them too.

But why he toured around different casinos to play the same slot games?

From his posted history we can see him betting on a lot of smaller size of casinos like owl.games (we are indeed a much smaller casino comparing to the big ones)

We could not understand why to be honest.

[1] As others has pointed, you're rather misleading and IMO tries to drive the narrative to sway into your way. That is not a good impression to show to public as a responsible company. OP did NOT admitting anything about faking a chat with the "security team", nor trying to blame aew --because aew IS the one to blame. OP didn't say he faked the chat, it's just made known by others by piecing the screenshots by OP that the dirt is on aew for the said evidence, and it's been offered on my previous post that the said point to be removed from this accusation. Everybody here understand the situation, not sure why you failed to see it too, or if you actually understood, then I can't see why you keep bringing this up.

[2]
Again, as pointed out several times, the case is irrelevant to OP's membership age. Although there are cases in the past --and future-- that a scammer does use a brand new alt to scam someone and protect their higher ranked and older membership from being exposed. But so far OP's reasoning is acceptable --partly because you still refuses to give your evidences--, and we gives every side here a benefit of doubts, including you. Tell me, honestly, in your opinion, let's say I browsed through Amazon for the past three years, keep looking for items I wanted to buy, reading reviews and descriptions, and then one day, I finally signed up, purchased an item, and when it's delivered to me, it's malfunctioning. I opened a complaint ticket. Would the Amazon staff said, "No, you're a scammer. Your account is three days old and on your first purchase you instantly said the product had an issue?"

[3]
Irrelevant. Can't see why him winning and losing gives even a teaspoon to the weight on the scale for this case. If any, it just show (1) he IS a big gambler --70k? come on, it's huge-- or (2) you deliberately let him play the only game that you know he would lose, a lot, so that the final due that has to be paid would be much lower. I agreed with OP, why did you only allowed him to play that specific game? Why not others? Why only that one?

[4]
These part repulse me so much. You're basically blackmailing him on your point number 2. While for point number 3, I asked you again, and this is the... well I actually lost count how many times you failed to address this simple question to you: what is the time frame? How difficult is it to pull data that the OP is cheating or legit? How long has it been? Eight days? Wow. I don't think it is that difficult for a CEO or even the head of security team to glance around their server room, look at a random head and say, "You, leave whatever you're doing and dig through this user's log. I want a full report before you clocking out today."

Tell you what, how about you tell us the name of that bgaming provider and if they have an account here, or even create an account --after verifying in some way that they're indeed the representative of bgaming and not you pretending to be him, much like the stunt aew pulled-- to address this issue and we'll add them to this equation?

[5]
Just to be clear here, no one is encouraging you to pay TO close this case. As said above, we give everyone the benefit of doubts. We are NOT asking you to "ahh fook it, just pay the OP and continue with our business before it dragged us further into the mud". We are asking you to give evidences --and professional response, where blackmailing and consitently ignoring questions from other members are definitely not professional-- on the hundreds case on this sub-board, there are more than handful where the accuser is actually someone who cheated and tried to scam, and we are here to see the end of it. So yeah, there still some chances that OP faked something and he is the scammer --I bolded that part just in case you suddenly claimed I "admit" that OP faked something. But guess what can helps us get to the bottom of this case and see who is wrong and who is right? One word, eight letters, start with an "E".

[6] Suspicious behavior, fake skype and fake telegram. Proofs? Screenshots? Anything to back up this claim? It start with an "E'....... And when you said "He sent the BGAMING chats to us in multiple ways, [...]" were you referring to the screenshot of chat with aew? Hddh? I'm ready to throw my hands in exasperation here, just cue me.

[7] How to address this situation? Well, if I may humbly suggest: one, you can start acting like how a PR of an honored company should be; professional. Two, you can also try replying questions given to you. Three, it'll be extremely much appreciated if you can give the timeframe of how long you tried to figure out and gathered evidence against the OP. And as an addition, four, you can start explaining the reason and the thinking behind why opening his account and initial deposit, but only allowed him to play one extremely super very specific game?

[8] Again, irrelevant. Do I need a specific reason and need to made it public why I buy things from Shopee, a quite small marketplace, while I can actually "toured" to Amazon or EBay or Wallmart or Alibaba? I can't see how OP's preference contributed on this matter, unless you're saying that he deliberately went to your casino to take advantage of some bug he found, which would be plausible IF you can give the evidence backing up that counter-accusation.

As a closing note, I spent one and a half hour on my tiny tiny phone screen separating your posts into sub-topics and marking this post with numbers. If you'd do me the honor of answering all of the points I asked above. Please do us a favor and just put the number accosiated with the sub-topic I asked, no need to make the page unbearably long with our quote or a long quote of a long quote of an even longer quote.

Thread is fun to read but it's also getting worse. Owlgames blackmailing to not allow withdrawal of the remaining 8k if this thread is not deleted is not cool. Remind yourself that you are running a business, you don't wanna make a mess.

OP losing 70k, I think now is his loss for playing still when he could have waited to get it all by waiting for the gaming investigation result. Don't play the 8k.

Thanks, holydarkness has already answered OWL.games additional questions, I have nothing to add.

Also OWL.games said that they blocked only casino games, but real and sports betting has been blocked, why? why only two games are allowed to play and both of them are created and controlled by you

I CAN SHOW MY OTHER CASINO ACCOUNTS (STAKE.COM, BC.GAME, 500.casino, bitsler and others), EMAIL, OWL.GAMES ACCOUNT, bitcointalk.org private messages, telegram via video call to back up each of my words / fact.

Wow, that was low. Will never go to OWL for sure...

Let's wait for the gaming investigation report then.

If the report proves his winning in the previous slots game are legit we will release his remaining 8k profit.

Tho we are not 'encouraged' to pay to close the case before the security report is out: we've got enough daily spam in our ANN threads and support channel every day, also we've got threat too. If this has been a very polite wait for both parties, things won't grow this way.

and for proof of screenshots holydarkness asked for, we just do not want to do it twice as we already sent in our ANN.

But here you go. Here are some of them.

https://imgur.com/a/vAswpbF

But OK let's do the right thing, we wait for the report.

You are scammers, I don't need your 8k$, I suggest you change your casino name, because I doubt that you will still be profitable with such advertisements.

OWL.games what evidence have you presented here?

I already submitted these screenshots a few days ago. I WILL REPEAT ONCE AGAIN THAT I CAN PROVE EVERY WORD AND FACT THROUGH A VIDEO CALL.

I got this skype screenshot from another forum member. And what does it change? anyway would you expect an official report? so how did i fool you here? where did i say this report is real? wow.

Cursing does not help anything.  We tried to be polite.

He seems that he can't be patient and sent us messages/ posts/ threats via every channel every day, so we offered an solution to settle sooner.

Now everybody said we should not do that.

No, you can't address it as resolved. Because it hasn't resolved as the way it should be. However, we can't blame your casino for this actually. OP had asked to unblock his account, then he lost his account balance by playing the in house games.

You are responsible for your loss. They unblocked your account as you had requested to do that. You were unable to control your gambling habit and lost your funds. It wouldn't happened if your account was blocked until the investigation is done by the slot provider. You would have also placed bets on the slots and sports event if they allowed you to do it.

@owlgames, at this point after reading the response from my last reply to the topic, looking at the email screenshot from you giving ultimatum to the OP, trying to create diversion by accusing OP not having an old forum account, why he not playing with others and many more irrelevant statement; I think you are fishy and you do not want to honer the OP his wins but trying everything to make him guilty to keep the money that he won. You even did not response to my question of showing the win ratio that you claimed was 97%. All you are doing is avoiding legit equerries which was supposed to be an easy path to chose if you were transparent in your words.

All these concludes me that you do not have enough bankroll to protect your business. Playing in your casino for high rollers are risky. Thus I will leave you a negative feedback. The feedback will be reconsidered only when you will show following and the results are satisfactory:
1. Current Bankroll with blockchain evidence
2. Show data of you claiming OP's winning rate was 97%

I would not recommend this. I strongly disagree with your #1 condition as no casino is going to share this with you or anyone else. If you decide to continue with this action, you need to tag every casino as to not be biased and be ready for the consequences it might bring from all casinos and their supporters. I would love for this info to be public as well, but I just don't see all casinos agreeing.

No matter what his responses or actions might be, it is your responsibility to act professionally no matter what. Yes he might push buttons and piss you off, but in the eyes of the public ALWAYS BE PROFESSIONAL .

Thank you for addressing me directly. I have noted what you said in this and in previous posts and can only request you show refrain from inflammatory comments and assumptions. You do not need to post here replying to the OP when he posts, all you have to consider is doing is showing restraint and just wait for BGaming to update you.

I would also re-iterate you should not consider using any unproven or proven facts related to the OP when it comes to his conduct on Telegram or this forum or his playing on other casinos because that is misdirecting people. In simple terms, the OP made an allegation against Owl Games and the matter is now being investigated by BGaming. We are all waiting for the outcome.

Trying to force a casino to reveal their crypto balance in order to show they are solvent in a scenario such as this is wishful thinking and inappropriate. Furthermore, leaving negative trust in a situation such as this (in particular before BGaming have not even released their findings) is unnecessary. The best course of action is for both parties to refrain from inflaming and simply wait for BGaming to announce their findings before placing tags unless there are compelling factors to do so immediately.

I did say before that Owl Games have lost the PR battle in this accusation regardless of whatever BGaming conclude.

All casinos are not in the same situation as them.

Asking proof of bankroll was done before. If I am not wrong once Cloudbet or Primedice was in a situation where they had to prove their bankroll and it found out they had BTC over 300 or 3000 which was huge to cover the fund of the accusation against them. A casino once even paid over 300 BTC to one of their client when the accusation was raised on the forum. In several occasions many other gambling website were asked for it too. So asking for bankroll to all casino will be weird but when there were situations, it's already done before.

Not long ago MoonbetEcosystem from Moonbet.io (https://bitcointalk.org/index.php?topic=5418032.msg61193399#msg61193399) had bad experience with owl.games and it's still fresh. If you closely look at to this particular accusation, you will find instead of answering direct questions they were choosing the path of arguments, blaming the accuser and harassing him. Until now they have not shown any evidence to support their legitimacy. Except saying all stupid things like:






Even look at the screenshot provided of the email they sent. Blackmailing a user and saying if you do not do this then we will not pay you? Very unprofessional and questionable behavior.

After considering everything I have huge doubt that they are capable of paying big wins. May be one of the poster is correct about having only $300k bankroll. But it's should be easy for them to prove it wrong instead of trying to get away by blaming the accuser.

They are lucky that I am not a fan of giving feedback to anyone especially to a business. I do only when it's necessary but when anyone clears my doubt I am always open to remove it completely which I already indicated to my reference post. Removing the tag will not be very hard, do something that is satisfying, they will even find me vouching for them. But being unprofessional. acting shady; is not going to work. Player risks their money to win and when they win you make sure everything not to pay them is not a good business model at all. I am even confident that claiming OPs win rate is 97% was a lie too. They said it so that it looks better for them.

I strongly agree with you.The OP lost 70k which of course this was not the casino direct fault but an indirect one as they are taking a lot of time to get logs which the provider in most other cases have given to the casino in a much shorter time span than what is being asked here.As a gambler I am very very sad to see such happenings and unfortunately I have to say again,stick with casinos that pay million dollars of payouts and they have the balance to do so rather than joining new ones,who have not proved themselves as some casino who pays huge payouts without so much drama.

I'm very sad to see that OWL casino is not giving responsable answers or reason why not paying you, we all understood the KYC process and all casinos are requiring it for large withdrawals but after all they you have pay you if you provide them and followed the casino's rules. You have proved everything against them and even paying you now is just going to be  the right thing and not a good advertisement for them since they should do it evem before opening a scam accusation and forcing them to do. Keep us updated with this case and let's see how things turns out at the end

If they are waiting for BGaming to come back with their findings then there is not much else Owl Games can do right now. I fail to understand why their forum representative has to keep posting here trying to discredit the character of the OP when this issue is about whether the OP cheated Owl Games or whether Owl Games are unfairly withholding funds that belong to the OP.

The OP and Owl Games do not have to like each other but that has nothing to do with whether it is the OP or Owl Games that are at fault. A degree of mutual respect should be shown by both parties until the matter is resolved.

Ten days have passed, situation is now even worse than it was and we have no explanations or reports.

The report must come so we can conclude once and for all on who is right in this situation, is there really cheating or the bets are all legit, Op seems to be ok with him losing the amount all that matters now is the report because it can prove if he is cheating or not, that is good initiative a cheater will not do that, it's still a long discussion after the report comes out because there are things that Owlgames that should not have done.

This issue has become a bad reference for Owlgame and for every coming complaint about Owlgame from now on, this thread will be a reference.

This is one of the most repulsive behaviors I've ever seen from a casino, and I've seen a lot. I'm sorry you have to go through this OP.

Yeah, even bitcoin price is falling down as well, which will make you very desparate to not buy the dip with your winning money. 10 days for checking our bets is it rigged or not is something bullshit for me. I've seen usually the site only need max 3 -4 days for them to check whether they think it's cheater or not.

Who is still ok when they can't WD their money from a site and then lose their winning amount when WD is stucked  from a site?

Hello,

I inform you that problem is solved. We made an agreement with OWL.games, I have no complaints.

Anyone waiting for proof from OWL.games about their bankroll, I can vouch that they have quite a lot of it, as I got much more than 8k USDt.

Thanks to the community and the OWL.games team, I hope we all learned from this situation.  :)

We have resolved the issue with the player. Please resolve the untrust.




It has been a rough process and we had our misunderstandings before.

We are glad that we have finally reached an agreement to resolve this issue for both parties.

The player got a winning amount which he deserved and satisfied with. And we are happy that we have cleared our names.

Admin If you can please delete this thread.

If I understand correctly, you did win $85k for sure at owlgames, but came to an agreement where they decided to pay you $8k?
Is it because they could not find the actual logs about the games played by you? Or you just settled for a value of 1/10th your total winnings (even lesser if we add your $2k deposit)?

Please correct me wherever I'm wrong, and if everything is totally resolved, please lock this thread so to stop further discussion.

Good to see the accusation resolved and you both came to an agreement. I am more than happy to see the mutual ending.

I do not mind to remove the red feedback at all. In the future I will suggest to focus on resolving the issue without blaming the accuser and telling why did he do other things on the forum. Not only on the forum but on anywhere. When you have enough evidence let the evidence to speak for you (you were saying 97% win rate but you failed to show any data to support it).

I understand it's been rough for both of you (owlgames team and the OP), but eventually this is a happy ending. My best wishes for your team and project.

Thanks for your suggestions.

There has been a lot of misunderstandings for both side due to multiple factors, which led to mutual distrusts.

The actual scammer who tricked OP with the fake BGAMING Skype chats and so on.

We learnt from this process that we should have communicated better so nothing similar would happen again.

It is good news that your problem is solved. When many gamblers win big in various casinos, the casinos withhold their winning funds under various pretexts. At least you got some of your funds back. OWL.games have come up with a proper solution to this problem. But a question remains why OP agreed to settle this complaint for so much less than his winnings. However, since both parties have agreed to this agreement, we do not need to say more about this matter.

The thread here cannot be deleted all you have to do is to post that you are satisfied with the deal and lock this thread, I'm glad that the issue is now resolved gonna buy more OWL tokens as this issue proves that Owlgame values its reputation and will go the extra mile to resolve issues.

I'm glad OwlGames finally can see through aew deception and that the case is closed. The "got a win" on OP's title put a smile on my face because he sounded really happy.

To ensure that such situation didn't repeat itself again, I'd suggest to tag the real scammer (https://bitcointalk.org/index.php?action=profile;u=3463365) here so anyone else in the future didn't fall into his trap. I've also raised a flag (https://bitcointalk.org/index.php?action=trust;flag=3057) as a further precaution --that yellow banner kinda nice attention catcher for anyone missed the red numbers under his profile-- if anyone would like to support.

I think Owl Games should have posted here to inform that an investigation was ongoing and after that they did not need to post until BGaming made their findings known, unless there was an update related to the case. The fact the Owl Games representative was trying to destroy the character of the OP was certainly not a good thing to see.

Owl Games do seem to have a very good reputation till now therefore if another scam allegation is made against them I hope their forum representative will take what happened in this thread as an example and not repeat the mistakes.

At least the matter is closed but it would have been a good move on part of the OP to state how much he received. Let us not forget he claimed $85,000 but he said he received more than $8000, that is confusing.

Yeah shady as hell. No any investigation reported or posted on here, OP was waited for more than 10 days for his account to get checked and he even did all KYC on owl.games, nothing came from the gaming provider too, Bgaming.

Yeah, IMO that's like a bribe. Owl.games trying to make a peace with OP to forget all of this problem by "paying" him $8k or slightly more than that. I was asked same question too as i don't really get it why OP want to take $8k instead waiting, but OP has told when he waiting, he was gamble then lose his winning amount before, maybe $8k was left on his account when he created this thread

 ::)

and here I am hoping that Owl would provide proof that he/she was cheating.

There are no need to pull the rubber and making it unnecessary longer. Since OP is happy, owl.games were too, let it be. We have no business left now. cryptostuneris, you should be locking the topic.

Update:

I think OWL.games cheated me anyway,

I have even more proof.. Their compensation for me was not even 10% of total win.

A contract was signed in which I undertook not to disclose the terms of the contract.

However, next day I immediately consulted a lawyer (unfortunately, contract was already signed) and immediately informed OWL.games that I wanted to terminate their contract and would immediately transfer all their compensation back.

Why was the contract signed? I waited longer than 13 days for my winnings and I didn't expect to get anything back, so ...

Official answer from bgaming where they specify the maximum deadlines for reports - https://i.ibb.co/SPrkdt0/Screenshot-2022-11-27-at-04-01-00.png (updated)

I understand that by continuing this thread I risk legal action. I am ready, I have enough proof that OWL.games is deliberately cheating their customers.


A little later, I will provide more evidence.

I thought this issue was already resolved, but the community will still welcome any evidence or proof that you have there that
will justify your claim, since you already understand the repercussion, the link you provided is not loading I have a good connection, might as well re-upload it for us to see that and sustain your allegation, sometimes accusations like this really need a lawyer consultation so you'll know how to proceed.

I already contacted OWL.games support three days ago, asking to cancel the contract (less than 48 hours after signing the contract),

there are no clauses in the contract as to how long I would have to terminate and I could at all, although legally, I should be given such an opportunity.

--- Telegram chat (November 24): https://i.imgur.com/yKhLo6G.png
--- Request by email (November 24): https://i.imgur.com/AMj2tRF.png

Contract does not contain any details of the OWL.games company: company, company address, company code, etc. And this casts doubt on its legitimacy. Contract was received for signing within 10-15 minutes of approval.

As you already understood from provided messages, amount of compensation is 5k$ (+my withdrawals have been approved)

I think my 85k loss was unfair - https://i.imgur.com/rbOmNQy.png,
Most of my wins/losses were not included in the overall statistics of OWL.games (Live bets and High Rollers)

More than 10 working days have already passed, according to them, they still haven't received that report from bgaming. Although I gave you a screenshot in my previous post with official response from bgaming that their maximum reporting period is 5-10 working days.

No company will pay any compensation and especially not sign contracts if they have done everything in good faith. I remind you that OWL.games did not provide any evidence that I and the forum members asked for.

https://imgur.com/cnFfpBX

 ;)

Since you posted back here, I would like to mention some things.

First, I was disappointed with your conduct when you posted previously because you stated you received a lot more than $8000 and you stated you were very happy with the outcome. That confused several members including me because it seemed you were claiming $85,000. When you made your allegation you received a lot of support. You should have provided a better explanation.

Second, we still do not exactly what you signed up to, that includes the amount of money you received and the actual clauses that you were supposed to adhere to. You should have come back to the forum and told us what was offered to you by Owl Games and we could given our opinion on the way forward, maybe if had done you would not be facing these issues now.

The next logical step is for the forum Owl Games representative to post here. He did not present himself or Owl Games in a good light previously but we have to wait for them to post back with their version of events before commenting further.

WTF its this???????

Man im starting to think you have serious psychological problems. Do you suffer from bipolarity?.

WHY you never be clear about the ammount you received?, second you say was a good deal between you and OWL, and now you claim this?.

Who in the hell sign a contract and after that go to a lawyer?

More, i think you dont understand how laws worked, but no matter its they surprased the 10 days tha Bgaming says to you, when you sign a contract (more like a understanding) the parts come to an agreement and ends the question no matter the fault.

That mail from Bgaming its nothing.... its like i go to a lawyer and ask him,
"ey how much time can take a judgment?" and he can say me , well normally 1 year. But can last for 10 year or a life.

I really dont understand you, i think you really need attetion, you have a gambling problem (because you play in DICE your 85k winnings and losing it in a page that you dont trust), and also you have some psychological problems more deeper.

And with all this im not saying OWL its good. But man you cant do this kind of things.

You are creating a lot of drama now. At first you had created a valid scam accusation against Owl.games. Then you lost most of your winnings while the investigation was going on. OwlGames received pressure from the forum to resolve the issue. In the meantime, you had signed a contract with them and updated your thread as resolved. Now you are here again with new drama!

No betting site shows every single bet of the users in their live bets page. Big bet should appear in the high roller tab though. If you think that their game was unfair then download your bet data and try to verify it.

Although I'm not sure, but I think they have given you the compensation as they got pressure from Bitcointalk. What is your intention now?

Your comments are the best  ;D

I want answers from OWL.games, as do others in this thread. By paying me, they avoided answering questions.

BEFORE COMMENTING, I suggest you always read all the messages, as I wrote in previous messages, I informed that  contract  "silence and hide real facts" terminate.

It's "Let's wash panties all the way?"

Let's see if I get this straight, the previous "got a win" is more or less a signed agreement that OwlGames will pay certain amount of compensation to you to close this case, although all of the previous discussion and input and warning and opinion or whatever else thrown by other forum members on the previous pages urged that this case wouldn't --well, shouldn't-- just stopped by paying a sum of money and we need to see the real problem here --whether a game really being cheated, where's that 97% came from, etc--, which at that time you think is more than adequate, so you're happily signed the contract --namely to close this case-- and declared that everything is solved, you reached an agreement, told us that they have a huge cash, and so on, and so on.

The next day, you reached to your lawyer and think the sum of compensation is very small, OwlGames should paid you more, thus the problem is not solved at all?

If they gave you that option it's like they have a hanging Damocles, this is a gambling contract I do think that it's very much different from all the other contracts if you behave like this then it's likely that you are not going to honor any contract, is this the first time you make a deal or contract, Owlgame gas some error on their part but this is an error on your part dismissing the contract because you just though that it's not fair, it's like we are back to square one and Owltoken has to show the results now that OP wants the community to know who is telling the truth.
Owltoken cannot just turn back and says that the contract is done deal.

I don't understand why would you accept only a small percentage of your winnings and you know that you should be silent after that i mean you signed up to keep Owl casino doing their thing without notifying others which makes you also just like them manipulating and dishonest. In my previous post replying to you i said that Owl casino the least they can do is paying you the winning and it's not a good advertising for them as they delayed paying you straight without opening cases against them.
The only thing made them pay you that small amount and also trying to contact you and keep you silent is their intentions to keep doing their cheat and manipulating ways as not paying players. I'm sorry for what happening to you and i hope you learned a lesson to not stay shut and silent for your right as well as warning others from this case against Owl

He accepted more then he would have gotten had they just approved his wd. If you were to read this whole thread you would see that OwlGames had unlocked his account and allowed him to play while they were waiting for a decision from the provider. He was able to play some dice I believe with $500 max bets and lost $70000+. He was left with $8k after his losses. So, by my math he got $13k in total and signed a contract.

Now, personally I am 1 who believes in contracts and sticking to the terms. You accepted and signed the contract therefor the deal is done. You are kind of a POS for trying to cancel the contract and get more money basically. I don't agree that OwlGames should have let you play, but they did. You made the decision to play and you lost. Be a man and suck it up.

Yes my bad i didn't read the Owl casino answer about that OP played again and lost $70k since he changed the title of this topic to solved so i assumed he got paid and everything was fixed but then i noticed again he changed his opinion and the title to SCAM again. The OP changed his mind after getting paid his winnings only it's illogical to ask for more money that he lost himself by playing high rolls, he also signed a contract that i see very fair for him knowing he lost the 85k he claim to be his right.
His last posts are tricky to anyone who see this topic you may think he got scammed and not paid not knowing that he played again and had access to his locked account. That's a dick move to change your mind after signing a contract knowing the conditions they set
Better if the OP close this topic now because it's over

This thread should be over the fact that you legally lost the $70k, things would have been different if you just control your greed and not been tempted to play, everything should be on your side, how do you defend in court that you play then loss legally then find fault on the casino for letting you play and not waiting and showing the report first, the bottom line is you are a compulsive gambler and you don't really care about getting your winnings but on getting more money to gamble.

I have no interest left in your case. You had a good opportunity but you ruined it yourself. All these people from the forum was helping you but you were too mean to post just an update and gone until you found a chance to cry again. Owl.games did everything because of the pressure from the community but you did not show any courtesy to any of the members.

@Owl.games, that does not mean things are clear for you. There were many questions asked but a lot of us did not continue after we received an update from the OP. But now it seems the grey areas need to be answered no matter if you settle again with OP or not. It would be nice for you to step in again and clear the air.