Bitcoin Forum

Hello

I have a HUGE PROBLEM with Rollbit and I hope someone can help me here.

I made 11 pre-game bets for a total of $10,200 risk at 2.0 and 2.1 odds. This was on the team ThunderTalk Gaming +1.5 vs Team WE in League of Legends LPL. These were all taken before the match started. (images of plays below)

After the bets won, they were all cancelled by Rollbit and I did not receive my winnings. They did not pay me my $10k+ winnings. I am sure if this match lost, they would not void the bet.

The support said the odds were wrong and odds provider voided the bets.

This is a lie because I also took the same team match on Pinnacle for 2.03 and 2.12 and one other site for 2.05. So it is clear the odds were correct. I forwarded them screen shots and it is easy to see other books have similar lines.  I have asked many times what the "correct line" was and have not gotten any response. This is the most important part of this whole incident is not being able to tell me the correct line.

I am already down over $20k on Rollbit so I have given them good action including casino.

This actions by Rollbit trying to scam me out of $10k+ is unprofessional and should be illegal.

I hope someone in forums can help me solve this issue because support has not helped me.

Bets

https://ibb.co/61Pj82H
https://ibb.co/4T88jRN
https://ibb.co/7rMZWC9

Pinnacle bets

https://ibb.co/0nggGsW

I am not really sure if it is possible but can't you directly contact the sportsbook's odds provider and confirm to them whether they really did void the bets for that specific match because of the incorrect pricing?

also, just curious, is Pinnacle, Rollbit and the other sportsbook you mentioned share the same odds provider?

anyway, at first I was gonna tell you to contact Rollbit's representative but it seems that he already responded to your post on their ANN thread.

One important thing to understand here is that Pinnacle is the sharpest bookmaker in the world, and Rollbit's provider is copying their odds.

Here is the timeline:
1. OP bets on Rollbit first (The whole market is at 2.1)
2. OP max bets twice on Pinnacle and MOVES the whole market to 1.9x (Because everybody is copying Pinnacle, as I said before)
3. After the game Rollbits provider checks Pinnacles closing line(1.9x) and "believes" that the original 2.1 was mispriced.


Next, let's compare the odds using BetsApi:
https://betsapi.com/rs/nitrogensports/6710208/Team-WE-vs-ThunderTalk-Gaming
https://i.gyazo.com/9d2ca190080225d9c7b27eb32f61c5d0.png
Nitrogen 2.01 06/24 06:35

So at the time when OP placed this bet, Nitrogensports had even higher odds than Rollbit.



From a perspective of a professional sports bettor this looks like a blatant freeroll/scam.

Repeating moving what I did... on their ann thread to this one, below are the evidences made by OP, quoting --from the other thread-- and adding the BBcode version for image visibility below.

I assume correctly that as the sreenshot for pinnacle's bets are showing "running" instead of the final result ["win" or "lose"], it was taken during the game up to before the match ended? Can you perhaps provide us the screenshot for those bet on pinnacle now?

Yes its easy to move the lines when betting on Pinnacle as you can see after my bets i moved the line a lot from +112 to +103 and then to around -106 likely after.

As someone else asked, I added full Pinnacle bets screenshots:

https://ibb.co/MkkzDYt


I have not heard from anyone still about the "correct lines". Unfortunately no one from Rollbit's team has given me a clear answer or responded to this thread.

This should still be considered a scam on Rollbit's part.

Rollbit is well known here to be a reliable and reputable casino and have been running a campaign here for quite some time now with no complaint of scam or any other accusations against them. Am very surprised at your accusations against them and as a matter of fact, i will get the link to their official announcement thread here and possibly the link to their representative here so that you can communicate  with him. At least this could help you get through to the rollbit team to helping you look into your complaints.

See below their profile links for you assistance;

https://bitcointalk.org/index.php?action=profile;u=3067300
Rollbit Representative profille link


https://bitcointalk.org/index.php?topic=5326640.0
Rollbit discussion board link

You got it backward, OP was from their ANN and moved their complaint here to make it more focused --and I assume they also want to move it a bit more toward the spotlight-- Razer had been notified and replied on their ANN prior to this thread being published.

With the level of reputation that Rollbit have developed on this forum i don't think little threat like this coming from OP could make any impact to tarnish her image, aside that it's one of the most recognized casinos on this platform, it's also one of the reliable gambling platform that have been existing over time and they never compromised their standards, if he has any issue with them then the first thing to do is to contact them through their representative here or use their ANN discussion thread to lodge the complaints than creating an accusation thread first.

It is now the 3rd week and this is still not resolved and 0 response from Rollbit.

this is extremely concerning.

Razer was just back online [I glanced at his profile earlier yesterday right after your post] later yesterday to address other issue. There's a chance he didn't aware of this thread. I'll try to notify him by PM.

Hey there, we already replied to this one via the post on the ANN thread, sharing the reply below for visibility:

Well, your provider is wrong. Rollbit had the same odds as the rest of the market.
+ The most respected sportsbook in the world(Pinnacle) paid out OP's wins.

Pinnacle closed 1.96, Bet365 closed 1.909, BetRegal closed 2.1, Nitrogen closed 1.93
https://betsapi.com/rs/nitrogensports/6710208/Team-WE-vs-ThunderTalk-Gaming

OP, you should create a flag against Rollbit Razer.

Hi, thank you for accepting my invitation and promptly [re]addressing the issue here once notified. I am not sure if I've asked this on the ANN thread before, I understand that the one voided OP's bets is the sportsbook provider --and not you-- and thus your hand are kinda tied on this matter. If you could help OP and the community understand better, though, can you please tell us to the best of your knowledge --or perhaps even better, an explanation from your provider themselves-- why the bets are marked as incorrect while the odds are not varied too differently --thus, incorrect-- with the one on Pinnacle as on OP's screenshot, or with the ones listed by Poika5 above?

thank you so much for pointing this out as well. i want Razer to answer this. he has not answered anything.

This is  ridiculous.

I am a HUGE esports bettor and this price was definitely correct.
EVEN IF  it wasnt correct, there cant be  more then 10-15% change.
why dont  u payout the OP on  the correct odds? wont  it be the  ethical  thing ??

There is ZERO chance  u would have voided the  bet if  OP lost.

Gambling  sites like yours are cancer, who only exist to take our hard earned money.

i see rollbit making millions every day but they are trying to scam me for 10k.

razer should reply to us which is correct line for this game is 2.0 is not the correct line.

we have shown him all proof. if this is not paid this is clearly a scam

it has been over 20 days and i have still not been compensated

Their Sportbook oddsprovider is Betby and they are scum.

Sorry to hear about your trouble.

it would be helpful if Razer could shed more light on what their odds provider Betby decided was invalid about this line. From other community members they have stated the lines are almost identical on other sites for this particular LOL game.

Another week goes by and Rollbit is making millions and getting away with scamming their customers

The last information provided by Razer is that the decision came from Betby, their sportsbook provider, not by Rollbit themselves, and thus there's nothing they can do about it. The rule about sportsbook canceling bets is also already stated on their Terms and Conditions, of which you agreed upon signing up,


I am sorry that I have to tell you this, but this case is as good as solved. Nonetheless, if you still want to pursue this matter, I can PM Razer on your behalf --since previously you told us that Razer set his PM to not accepting messages from newbies-- and ask him if Rollbit would want to take this matter to another party and see their ruling about this.

yes please, can you PM him and get another ruling as I do not believe anything has been solved.

we need to know what was the "correct line" stated at the time.

this bet was incorrectly voided and for a $10.5k+ win, which is a lot. i have shown proof along with other users that the line I bet was the regular line.

PM sent, please wait for Razer to come online and notice my PM.

---

Edit: Got a reply from Razer, Rollbit is more than willing to cooperate and answer to any third party addressing this issue. Given there's no ADR that's suitable for this case [sportsbetting related] you can escalate it to complaints@gaming-curacao.com. Please note that the ruling made by the master license holder is final and binding to both parties, so both parties has to honor the final decision made by GC.

i have sent complaints@gaming-curacao.com an email, thank you.

Rollbit should pay you at the correct odds.
If your wager had lost then they would have kept the money..

Though your input is much appreciated, the case is now in the hand of Gaming-Curacao, their licensor, so no body should do anything until their investigation is over. Welcome back from the long inactivity, by the way.