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Title: (resolved, they paid) Post by: Betesports on September 14, 2023, 07:50:15 AM Hi everyone!
I have a problem with duckdice.io. They asked for KYC through a 3d party when I asked to take out from them my 237 usdt. They sent me a link where I had to fill my passport details, take a photo of the passport and then a selfie of myself. I did this with 100% accuracy (I checked them very well) but even if my passport and selfie was ok (so the program would acknowledge that I'm genuine) it says that do not match with the details I put (why I had to put wrong details ?!). I had once the same problem with the same 3d party system on the site Cazinozer, but they told me to send my passport and other documents and they approved them. I'm asking duckdice.io to do the same, manually check my documents but they are refusing to do that and they are not even responding to my emails anymore. For me i'ts 100% scam practice. And when responding they are not very welcoming on their customer service. https://imgur.com/a/8JjxQzW Title: Re: duckdice.io refuse to verify my account, keep 237 usdt Post by: Yamane_Keto on September 14, 2023, 08:33:41 AM I see they are responding to some trustpilot comments https://www.trustpilot.com/review/duckdice.io?stars=1 I post there maybe they care about their privacy.
They have a forum account but their trust https://bitcointalk.org/index.php?action=trust;u=917361 shows they have Shady behavior, Misleading bonus conditions, no longer give lossback without updating the terms of use. If you get your money back, do not use or recommend them again. Title: Re: duckdice.io refuse to verify my account, keep 237 usdt Post by: holydarkness on September 14, 2023, 08:53:56 AM [...] I'm asking duckdice.io to do the same, manually check my documents but they are refusing to do that and they are not even responding to my emails anymore. [...] https://talkimg.com/images/2023/09/14/66Frw.png https://imgur.com/a/8JjxQzW Can you please supply more backing evidence by providing screenshot of the above referenced conversation of them refusing to manually check the KYC? I'll notify and invite one of their representative when enough proof are provided Title: Re: duckdice.io refuse to verify my account, keep 237 usdt Post by: Betesports on September 14, 2023, 09:52:39 AM [...] I'm asking duckdice.io to do the same, manually check my documents but they are refusing to do that and they are not even responding to my emails anymore. [...] https://talkimg.com/images/2023/09/14/66Frw.png https://imgur.com/a/8JjxQzW Can you please supply more backing evidence by providing screenshot of the above referenced conversation of them refusing to manually check the KYC? I'll notify and invite one of their representative when enough proof are provided Hello https://imgur.com/a/gj5XoXs After 2 days of not responding they contacted me now. Hope they will resolve this Title: Re: duckdice.io refuse to verify my account, keep 237 usdt Post by: holydarkness on September 14, 2023, 09:58:07 AM [a scam attempt] Nice try, good luck being nuked. Can you please supply more backing evidence by providing screenshot of the above referenced conversation of them refusing to manually check the KYC? I'll notify and invite one of their representative when enough proof are provided Hello https://talkimg.com/images/2023/09/14/6PQ1W.png https://imgur.com/a/gj5XoXs After 2 days of not responding they contacted me now. Hope they will resolve this I understand that the case is now back in motion and your KYC is now under review? In that case, we'll better wait for the result. Please keep us updated. Title: Re: duckdice.io refuse to verify my account, keep 237 usdt Post by: Betesports on September 14, 2023, 10:53:20 AM Hello https://talkimg.com/images/2023/09/14/6PQ1W.png https://imgur.com/a/gj5XoXs After 2 days of not responding they contacted me now. Hope they will resolve this [/quote] I understand that the case is now back in motion and your KYC is now under review? In that case, we'll better wait for the result. Please keep us updated. [/quote] No, I just placed again my withdrawal request as they told me on my email. Still "under review"... Did not do the KYC, which I will be happy to complete Title: Re: duckdice.io refuse to verify my account, keep 237 usdt Post by: holydarkness on September 14, 2023, 04:32:07 PM No, I just placed again my withdrawal request as they told me on my email. Still "under review"... Did not do the KYC, which I will be happy to complete I see that the title changed to resolved and I believe this reflect the current development of your case? If so, I am glad it is solved and appreciate you mark it as solved. If you don't mind, please also lock this thread to close it for good and avoid unnecessary bumping and spamming post. Though I am well aware you've been around the forum for a while, in case you didn't know how, the lock button is at the lower left side of this page [only thread owner and mods can lock a thread]. https://talkimg.com/images/2023/09/14/6Px9g.jpeg |
