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1  Economy / Collectibles / Re: Official BTCC Mint Discussion Thread on: October 15, 2018, 04:22:13 AM
BTCC to Discontinue Its BTCC Mint Physical Bitcoins Business

After careful consideration, BTCC will stop producing and selling BTCC Mint physical bitcoins effective October 12th, 2018.

We are discontinuing BTCC Mint to focus on our other products: BTCC Exchange (https://www.btcc.com/), Mobi Wallet (https://www.mobi.me/), and BTCC Pool (https://btccpool.com/).

Thank you for your support and loyalty.

We will continue providing assistance for BTCC Mint customers. Please contact us at support@btcc.com if you have any questions or concerns.

Sincerely,
—The BTCC Team



This Bitcoin forum account "BTCC_Official" will no longer be regularly attended to, so please do NOT send any further Personal Messages to this account.

If you have any further customer support questions, please send email to:
support@btcc.com

Thank you.

—The BTCC Team

2  Economy / Collectibles / Re: Official BTCC Mint Discussion Thread on: October 15, 2018, 04:16:38 AM
BTCC to Discontinue Its BTCC Mint Physical Bitcoins Business

After careful consideration, BTCC will stop producing and selling BTCC Mint physical bitcoins effective October 12th, 2018.

We are discontinuing BTCC Mint to focus on our other products: BTCC Exchange (https://www.btcc.com/), Mobi Wallet (https://www.mobi.me/), and BTCC Pool (https://btccpool.com/).

Thank you for your support and loyalty.

We will continue providing assistance for BTCC Mint customers. Please contact us at support@btcc.com if you have any questions or concerns.

Sincerely,
—The BTCC Team
3  Economy / Collectibles / Re: BTCC Mint 2018 V-Series One and One Tenth Bitcoin - Official Launch on: September 06, 2018, 06:40:38 AM
there are some EU reseller of BTCC store?? thanks  Kiss

Hi Davide97,

Thanks for your question, we DO NOT have EU reseller at this moment. For EU orders, please go to the only official BTCC Mint store: https://store.btcc.com/

Regards,

BTCC_Official
4  Economy / Collectibles / Re: BTCC Mint 2018 V-Series One and One Tenth Bitcoin - Official Launch on: September 06, 2018, 02:11:45 AM
Got my "free shipping" coupon in email this morning.... Thanks Cassie @ BTCC Tongue

Isn't it only redeemable for the next 6 months or so? Unless BTCC Mint comes out with something new in that time then they just want you to buy more of this junk 2018 Titanium run.

Hi teeGUMES,

The term of validity is one year, until Sept 4, 2019 as mentioned in the email sent to each customer. Free feel to contact us by emailing to mint-support@btcc.com if you have any other confusion, thanks.

Regards,

BTCC_Official
5  Economy / Collectibles / Re: BTCC Mint 2018 V-Series One and One Tenth Bitcoin - Official Launch on: August 31, 2018, 02:22:36 AM
Every customer is unhappy with this series and what does BTCC ? -> A solution ? No

 Huh

I am truly sorry to hear that you're very disappointed about the metallic qualities of the 2018 Titanium coins. Your best solution is to reach out to BTCC Mint customer support to ask for a full refund or replacement.

https://www.btcc.com/contact      <---- click
https://mint.btcc.com/contact    <---- click

it really is just a mess all around. its so very hard to give the benefit of the doubt here.

Hi teeGUMES,

We are redesigning and updating the websites at this moment, thus some of the functions are disabled. Apologizes for all the inconvenience may have caused, you can always reach us by sending email to mint-support@btcc.com if you have any question or need any assistance.

Regards,

BTCC_Official
6  Economy / Collectibles / Re: BTCC Mint 2018 V-Series One and One Tenth Bitcoin - Official Launch on: August 31, 2018, 02:15:37 AM
Every customer is unhappy with this series and what does BTCC ? -> A solution ? No

 Huh

I am truly sorry to hear that you're very disappointed about the metallic qualities of the 2018 Titanium coins. Your best solution is to reach out to BTCC Mint customer support to ask for a full refund or replacement.

https://www.btcc.com/contact      <---- click
https://mint.btcc.com/contact    <---- click

it really is just a mess all around. its so very hard to give the benefit of the doubt here.

Very good point.  Have you reached out via PM to their BTCC account?  I'd be curious to know how the promised refunds are going to take place.

I am as well.  I guess a couple people are waiting for that.  To be honest i am still confused if bobby isnt an employee, who at btcc (who now owns the mining operation), has acess to the keys.  There is a lot of btc in the balance and its not unreasonable to know that.  Just confused how this all went down.  That being said i wont return my coins and even if i did want to it seems it will probably be more of a hassle than just peeling them and selling the unloaded coin.  Hope for everyones sake this all works out well, we dont need another debacle in the physical coin world.  We are super niche as it is.  BTCC i hope you come through and do the right thing

Hi wheelz1200,

Thank you for your feedback, I believe Bobby has explained and clarified the confusions you raised to buckrogers and minerjones's post which you can refer to floor #115 & #121. Also, you can always contact BTCC Mint Team by sending email to mint-support@btcc.com if you have any other question and need any assistance, thank you.

Regards,

BTCC_Official
7  Economy / Collectibles / Re: BTCC Mint 2018 V-Series One and One Tenth Bitcoin - Official Launch on: August 28, 2018, 03:31:55 AM
Dear all,

Regarding the packaging issue of Half Roll One Tenth Bitcoin, we'll contact the customers individually. Thanks.

Best Regards,

BTCC_Official
8  Economy / Collectibles / Re: BTCC Mint 2018 V-Series One and One Tenth Bitcoin - Official Launch on: August 09, 2018, 02:41:31 AM
Quote
Introductory prices and quantities are limited

Can you please post how many will be minted? It seems you get sodl out and then the inventory is back. Wink  Thankyou


Hi, initial production is 200 of the One Bitcoin, and 900 of the One Tenth Bitcoin.  We may decide to make more later this year, depending on how the sales go.
9  Economy / Collectibles / BTCC Mint 2018 V-Series One and One Tenth Bitcoin - Official Launch on: August 08, 2018, 07:59:41 AM
Hi all,

Finally! The long wait is over... We are excited to announce our newest BTCC Mint collectibles for 2018: The V-Series One and One Tenth Bitcoins. Created with spacecraft-grade titanium, these are unique in their design. These amazing physical bitcoins include a tamper-evident orange hologram sticker with the coin’s bitcoin private key underneath it, comprising of uncirculated, newly mined BTC. These BTCC Mint physical coins are the ultimate collector’s item.

Introductory prices and quantities are limited! Please visit our official online store to purchase: https://store.btcc.com/

*Shipping starts at the week of August 13.

PS: We currently do not sell to the USA. For USA orders, please go to: https://roguebitcoin.com/

10  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: July 02, 2018, 02:13:55 AM
I guess I'll hop on the confirmation train and say that I received mine on Tuesday.  Insanely fast shipping considering international shipping, thanks Bobby. 

Quick question though, how do you go about using the BTCC website to verify/see what block reward is funding the coins?  Seems that part of the website is all in Mandarin.

I found mine using serial number right here:

https://mint.btcc.com/lookup

Thanks for sharing. Smiley
11  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: July 02, 2018, 02:13:23 AM
I guess I'll hop on the confirmation train and say that I received mine on Tuesday.  Insanely fast shipping considering international shipping, thanks Bobby. 

Quick question though, how do you go about using the BTCC website to verify/see what block reward is funding the coins?  Seems that part of the website is all in Mandarin.

Hi you can view it by entering three or more characters from the partial address on the BTCC Mint Lookup page: https://mint.btcc.com/lookup
12  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 25, 2018, 07:00:17 AM
Dear all auction winners,

Thanks for your on-time payment. We've added Shipping Update in the OP, please take a look and thanks again for your patience and support!

Best,

BTCC_Official
13  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 13, 2018, 03:29:48 AM

Received, thank you for your continuous support!
14  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 13, 2018, 03:02:10 AM
paid

tx id: f34d2be545460ae51877354fe0899842f907ed20a1cde3cc3038594154e08f44

Received, thank you!
15  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 13, 2018, 02:38:57 AM
Paid  -  55283adbcc589b8ae03fdb8985458ce6cddc608254c5c97dde43924d74935bd4

Received, thank you!
16  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 12, 2018, 09:30:32 PM

I read the entire thing before posting.   Rationalizing and defending your perspective towards a choice you've made whilst simultaneously voicing outrage about "accusations" made against you AND making accusations of your own towards a bidders motives at the same time is just furthering your contradictions.  

I don't agree with the way BTCC has run auctions. I dont have bad blood with your company. I like your products. I have not given up hope.

My constructive criticism is to have your word (Terms of agreement in initial auction posting) mean something. As of right now, in my opinion, we have not been shown that it does.  Rhetorically speaking, how can a company so large have so little foresight?


Thank you; point taken.
17  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 12, 2018, 09:28:24 PM

Sorry for the messed up auction and resulted backlash.

I suggest you let someone familiar with forum auctions to read the rules carefully before the start, or maybe publish rules well in time to have time for possible corrections by community. Then run the auction from the start to the end with the rules set in stone. If there turned up some improvement suggestions to the rules, apply them on the next auction.

That's a great idea.  Thanks.
18  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 12, 2018, 09:26:52 PM
Good news:
Our NEGATIVE TRUST feedback rating has been removed!

Thank you to Minerjones, and thank you everyone!

I still owe this community a lot, and will continue to work hard, along with BTCC, to improve the way we do things and how we run auctions and sales.

Thanks for all of the support and feedback, and please continue to give us constructive feedback and suggestions.

Cheers.
Bobby
19  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 12, 2018, 08:32:52 PM
I do understand your perspective, however it’s not the first time your auctions go wrong:
https://bitcointalk.org/index.php?topic=3940398.msg37660441

That being said, people make mistakes and it’s important to learn from them.
Good luck with your next one Smiley


Yes, and see, this time we implemented Newbie-whitelisting rules, to prevent the same drive-by bidding fiasco from last auction.

In future auctions, we will consider better rules to deal with the problems we had this time.

Hope to get your support and your POSITIVE TRUST rating feedback for our account (maybe after you receive your shipment).

With positive encouragement from this community, we will continue to service you, and auction our new items here.


thanks,
Bobby
20  Economy / Collectibles / Re: ENDED [Auction] BTCC Mint: 2018 One Bitcoin & One Tenth Bitcoin, V-Series on: June 12, 2018, 08:23:56 PM

Since we've already posted the auction rules and started this auction, we can't go back.

Despite what you perceive to be a good idea (altering the bidding increment), lack of adherence to the above quote certainly displays reasons that your word =/= trust.

In general, it was simply a lack of foresight.

Though I am not stating BTCC to be untrustworthy, its understandable that the community was a bit perturbed by some choices you've made in your auctions. . . like we dont know what we are getting ourselves into when we choose to participate. It is a bit unnerving.

Agree with you.

I will personally strive to run a better auction in the future.

Please take a read of my long post above.  Hope that brings you a perspective.

Again, probably the most important reason is our lack of experience.

So constructive comments and feedback is the MOST useful.

Thank you!



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