I think the lower fees are nice, and will no doubt be appreciated, but I think the way you guys can 100% standout, is your "awesome customer service" as I believe you put it.

By far the biggest complaint I hear from people in the Crypto world is anytime they have a problem, with a deposit, withdrawal, etc it takes Bittrex, Poloniex, etc sometimes 2-3 weeks to get back to them.  I recently had a problem with a deposit that easily could have been solved in about 2 minutes, and took almost 3 weeks to fix.  

I think pushing or even guaranteeing something along the lines of, "You will have an actual rep look and address your problem with in 12 hours, guaranteed"   Would go a LONGGGGGGGGGGGGGGGGGGGGGG way in people giving this site a chance.

Just my two cents though, but already refereed a bunch of people, like the looks and will be buying some in the ICO, so hoping for the best!

1. WCX will aim to have the lowest costs and fees of any exchange in the world. This is our driving force. We believe the very low fees as well as our laser focus on customer satisfaction, will drive a large amount of volume and liquidity which will benefit the business. Current cryptocurrency exchanges are tremendously overcharging while also mismanaging their business or running it inefficiently.

2. Base markets to start with are BTC, ETH, and USDT. You can vote for which coins and market pairs you want to see included here: https://docs.google.com/forms/d/e/1FAIpQLSdkFM1HKmTfhDeJ5Acn5hstJFi_Mcj8KIgMk7fpvOxJ2Ua5aA/viewform - you can also let us know if there are particular coins you'd like to trade by replying in this thread.

3. The taker will pay a small fee (e.g. -0.15%) and the maker will get paid, not charged, a fee (e.g. +0.05%). Currently Poloniex nets around 0.4% and Bittrex around 0.5% of every transaction, which are respectively 400% and 500% higher than what WCX intends to charge.

Sounds promising. Can't wait to see it coming. But isn't 100$ for 5 friends register it's too high?

I just signed up to your website, but I think your website is still too bare. You need a more detailed roadmap, maybe a shiner infographic and more informations about your team. Also, you say your beate launch happened on January...but where is it? Does it mean we can already trade on your platform?