Hello, there are some inaccuracies because, as you have noticed, the matter is from September and I accidentally came across bitcointalk and discussed issues with your WEIRD website. Yes, I deposited BTC and I thought it was LTC and what's wrong with not remembering everything? is this a sign that I'm cheating? I don't think so. it was clear on the verification page, it's even on the email:
ID
driving license
bank statement
I didn't understand what you meant with the live video because I don't speak English well, I thought you wanted the video of just the ID and not the live video with my face and ID. no problem, I can send everything. I want to end this matter now because I've had enough of your service. I haven't experienced such hopeless customer service for a long time and I've been on the market for almost 8 years!!!!!
But to finish, I will send you an email and verify it, give me your deposit back and I don't want to hear from you again!
PS What address should I send the message to and what should I write?
Not remembering everything? You deliberately left out the screenshot of your conversation out where you said  Why you did that is anyone's guess, as it does not affect the case, but being deceptive is suspicious. Perhaps your other Betcoin accounts were in LTC. The customer service isn't "hopeless". All your replies were responded to in minutes, just like they have been here. You are probably used to scamming sportsbooks who don't have as advanced technology as we do. Oops! Please send an email to support at betcoin dot ag and we will be happy to try and determine whether you are: A. Refusing KYC because you are a mutli-accounting cheater or B. Refusing KYC because you are a first time cheater As far as this thread goes, send the email. Pass the test. We will see what happens. /thread |
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Champions League Playoffs Preview and PredictionsEuropean Football's biggest stage is heating upFootball fans from around the world will soon enough be rejoicing as one of the most electrifying, and prestigious tournaments in football history will be taking place shortly, the UEFA Champions League. For those of you short of notice, Champions League combines the world's finest football clubs, and more importantly the current best clubs in the world, as they battle through a single elimination playoff-bracket in hopes to be claimed Champion. With the current format and qualifying teams, this should be one of the most challenging and exciting tournaments we’ve seen in some time, with some very big names, along with some of the most popular teams in the world competing. Either February among us, and Valentine’s Day on the rise, there’s no better time to find your love for the game than as of right now. Let’s take a look at what this year’s Champions League has to offer, and who should walk away victorious in the coming weeks! UCL Playoffs Preview and Analysis
https://www.betcoin.ag/blog/Champions-League-Playoffs-Preview-Predictions
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Hello, I have to apologize to the BitcoinTalk community here, because my previous responses were based on thinking this was a different player. I did not realize we were going back to September here. After reviewing this player's case, we can see that his account was flagged for sportsbook abuse. Upon being asked to complete the standard live KYC, he stated multiple times that he only has a PDF of an ID. We said that we cannot accept that and he would have to complete the live verification, as requested. This includes a live face and identification shot, to prevent people from sending a photo of someone else's ID. We sent the verification link again and on the live video, he sent a photo of an ID. No face. We again told him that we needed both a live ID and face shot. He stated "why do i have verifications when i want to withdraw only my deposit. after all, it stinks of a scam". EDIT: There are a couple inconsistencies with his story above, however they are not relevant to any kind of abuse. That said, they may affect the resolution of the case. One is that he did not deposit and play in LTC. He used BTC. Additionally, he states that he only had a couple bets, which he lost. His most recent deposit was 0.0019 BTC and withdrawal request was for 0.0043276 BTC. Why would he only want to withdraw his deposit, when he could withdraw his winnings? Why would he send us video of a PDF of someone's ID, when he clearly has a webcam available to complete the live verification? Why would he not include this conversation in his screenshots?  It is also unclear why the player is mentioning having sent a bank statement. He was never asked for a bank statement and certainly never sent one. All we ever received is a video of a photo of an ID. If the player wants to complete a verification now, we could consider returning the deposit, but it will be rigorous, considering his previous failure and refusal, plus the 5 month gap. @razemm if you would like to proceed with this, please send an email to support at betcoin dot ag |
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Usually there is a wager requirement for every deposit to prevent money laundering. I think you have it which triggered the username or it was a large amount of money?
This is quite possibly the smallest amount of money in the history of casino scam accusations here. We can assure you, this is not about money. He knows exactly why the account was suspended, which is why he is only asking for the deposit back and why he didn't complete the KYC. Hopefully this will end up being a cheap lesson for him, to follow the rules. EDIT: as we stated below, we had the wrong player here. Our apologies for the confusion. |
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Notice how the OP only wants to withdraw the deposit? That's because he has been conditioned to expect that when he breaks the rules. The verification was not "difficult". We offered it to him and instead of completing it, he immediately started giving reasons why he might be "related to another player", something that was never mentioned to him. Of course, we already knew that the "other player" was him, which can be easily proven. We welcome the player to contact our licensor or 3rd party mediator and we will be happy to share the proof with them.
EDIT: as we stated below, we had the wrong player here. Our apologies for the confusion.
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Betcoin Bants Episode 15 - Comedy Show about Current events in Sports and CryptoWe will be giving away a free bet at Betcoin.ag!Taylor Swift fans may want to look away, as she gets destroyed by comedian John Gregory in this week's episode of Betcoin Bants. Congratulations to last week's double free bet winner, IamNico! We will be giving away additional free bet(s) to someone who comments on this week's video. Make sure to subscribe for all the latest hilarious updates. Check out episode 15 of Betcoin Bants here:
https://www.youtube.com/shorts/b_vbBOMSnwE
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Last night I tried to participate in the poker tournament for the first time with buy in 0.55PBR, unfortunately the tournament was cancelled because not enough players to meet the minimum players requirement.
4 registered players only while it is required to have at least 5 players, maybe if there is only 1 missing player, it is better if the tournament is started.
Or reduce the minimum players requirement from 5 to 3, having more completed tournaments will be better than having more cancelled tournaments IMO.
I will try again next time when I have free time and by the way, how is it going so far @betcoin?
Do you get enough players who are actively playing the social poker games both in the cash game and tournament?
Hello, things will be growing soon! Thank you for your feedback. |
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Is the Wrong Team Favored in Super Bowl LVIII?https://www.betcoin.ag/blog/Wrong-Team-Favored-Super-Bowl-LVIII
A proven master capper gives his analysisQuestions: Is there a better big game coach in the NFL than Andy Reid? Is there a better big game quarterback than Patrick Mahomes? Which lineup do you want in a tie game with 2 minutes left on the clock? These answers seem obvious – making Kansas City the smart pick versus San Francisco to both cover and win outright. 
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Betcoin Bants Episode 14 - Comedy Show about Current events in Sports and CryptoTo celebrate 100 subscribers, we will be doubling this week's free bet(s)We aren't sure whether to allow Comedian John Gregory to continue making these videos for us! The things he says are appropriate for... well... no one. This week we will be celebrating hitting 100 subscribers by awarding a double free bet to 1 lucky commenter. Make sure to subscribe to the channel and let us know when enough is enough with this guy. Check out episode 14 here:
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I am surprised that "surebets" or valuebets are considered illegal on your site. Actually these bets are just as legal as any other bet. Also, how can you actually prove that a player used a site the find a bet?
I have just checked some sites that show surebets and the name betcoin was not shown once, only the big sites (especially fiat betting sites).
If you are afraid of people making value bets, maybe your odds provider should adjust odds on the market faster. Blaming the customer for betting on good odds is not the way to go in my opinion. That leaves too much space for speculation since you could blame everybody for making a bet, but proof you can't show since you don't know if the player actually used a site to check for surebets or not.
I for example study the market and odds a lot, but I don't use any services. You can't blame a person for knowing what he/she is doing.
It specifies services. These are banned at every site and it is incredibly easy for us to tell when they are being used. You don't see Betcoin on the service, because you are an innocent player and don't know what to look for. |
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I am not a good poker player but reading oshambles review, I feel that the effort and feeling exerted on the article was great and full of excitement and joy.
On the positive note about mentioning the addiction, that's the point of why he's coming back because the vibe of what betcoin social poker has brought to him and some may think that it's on a negative tone but it's not.
We just found out he meant to say addition LOL |
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as long as you not win, you are on the safe line
This is inaccurate, as we discussed. We have countless winners every day of well over $300 and our reputation speaks for itself. You think we would have an A+ rating if we suspended every account who won $300? You cheated at the wrong site. It is possible to be both an A+ book and also the best at catching cheaters. Had you done your research properly, you would see that we do not cave into forum pressure or extortion. Once again, do not try and come back. We will know its you and you will lose your deposit, regardless of how much you post on BitcoinTalk. Hi Betcoin.AG.
Just out of curiosity. What exactly are "3rd party services to place bets" exactly and where in the rules does that stand?
Scrolled through it and also searched for it but couldn't find anything in the rules using these words.
I'm not taking any side here but since I have a betcoin account myself I just would like to know what exactly is a no go.
3rd party services refer to websites that scan every betting site and tell you what to bet on to guarantee yourself winnings in the long run. These are banned at nearly every site, however our specific terms, which were broken are: https://support.betcoin.ag/hc/en-us/articles/15904960262811-Terms-of-Service10. ANTI-FRAUD POLICY 10.2 If the player is determined to be guilty of fraudulent actions, the Company reserves the right to terminate the user account and suspend all payouts to the player. "use of forking services, use of surebet or valuebet services" |
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i just got my deposit returned
winning got canceled because they tell me that i am abusing their terms and service about betting on value
As you were told, and as is clearly defined in the TOS, using 3rd party services to place bets is not permitted. This is the case with every sportsbook. Best of luck to you in your future endeavors. |
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i have send it again, now its the third email i send to that address
thank you for helping me
Send us a PM here with a screenshot of the email you sent |
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yes i have send email to contact@betcoin.ag but i still got no response at all i dont do anything wrong / create fake account / etc i have all of my documents for verification but it was never asked You did not send email to contact at betcoin dot ag. We have nothing from you. Replying to a support ticket by email is not emailing us. That goes to a different team. |
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I just read few last page of this thread and i found some guys have the same problem with me. I cant logged in to my account "LOGIN FAILED" and when i go to livechat, they told me to email to contact@betcoin.ag but i got no response until today (48 hours) what i need to do? We already replied to your previous post. You continue to contact support via chat and ticket. You will not get a further reply from that team. You need to email directly. Contact at betcoin dot ag. |
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Hello, i just played on betcoin.ag because of good rating, but i think i got problem and i dont know what to do When i submit my first withdrawal (deposit $69x, withdraw $1000), i dont receive any notification until the next day i cannot logged in anymore to my account it is said "login failed" when i go to livechat, they ask me to send email to Contact@Betcoin.agi have send email and its been about 48 hours and i still dont get any reply at all I play sportsbook and some spribe slots what should i do? i am worrying about my money Hello, what you should do is email contact at betcoin dot ag. Due to your unusual login and betting activity, your account has been suspended, so our support chat and ticket team are unable to speak with you, yet you continue to contact via those methods instead of emailing, as you have been told multiple times. We don't have an email from you, therefore we cannot work with you to resolve this situation. |
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When Trying to Pick a Winner, Go With ExperienceWritten By: Nolan Dalla Why I Like the Chiefs and 49ers Both to Win and CoverEverybody has an opinion on the two NFL conference championship games being played this weekend. Click onto any sports gambling website and you'll find every facet of both games analyzed excessively, followed by "experts" spewing their opinions about why they like one side or the other. https://www.betcoin.ag/blog/Nolan-Conference-Championship-Picks
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Betcoin Bants Episode 13 - Comedy Show about Current events in Sports and CryptoWe will be awarding a total of $50 worth of free betsWe have reached lucky episode number 13 of Betcoin Bants. To celebrate, we will be awarding a total of $50 worth of free bets to 5 people who comment on the video, as long as it reaches 200 views by 2 Feb. Make sure to subscribe to our channel at https://www.youtube.com/@betcoinag so you don't miss an episode. You never know what comedian John Gregory will say next! Check out episode 13 here:
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Thank you for your hard work! I wanted to clarify, does Betcoin require verification?
Hello victorwinn, thank you for the inquiry. To clarify Peeps Place's reply, we do not request KYC unless a terms violation is suspected. Please note that we are unable to accept players in Ukraine at this time. If that changes, an announcement will certainly be made. |
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