Hi Guys,
I am sure that this has been answered before, but can anyone direct me to the correct way of requesting refund.
Is the email a preferred way of communication?
Thanks
There's absolutely no point in requesting a refund. They are not issuing any refunds - not even to the people they promised to refund in April and May. But if you must, log on to their site with your login credentials, then click "Support" and submit a ticket. You should receive a denial of your request fairly quickly. |
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Truth_Seeker, on 24 Sept 2014 - 7:20 PM, said: I suggest everyone makes a police report ASAP. Links: Hong Kong police cyber crime department because their corps are in Hong Kong https://secure1.info.gov.hk/police/eforms/report_cyber_crime_en.php If you paid to a UK bank account, report it to UK Action Fraud http://www.actionfraud.police.uk/ The names you should mention in this case are Daniel Andronic -> Facebook page -> https://www.facebook.com/daniel.andronic.77 The bank information of black arrow is as follows: Beneficiary company name: Destino LIMITED Beneficiary company address: Edwards Place, 240 Kings Road, Reading, RG1 4NY, United Kingdom Message to beneficiary: >>> fill in here your order number. For exampleOrder #3333 <<< Beneficiary bank name: Metro Bank Beneficiary bank address: 201 Broad Street Mall, Reading, RG 1 7QA, United Kingdom Beneficiary country: United Kingdom Swift code: MYMBGB2LXXX Please select your preferred currency on our website in order to obtain the total amount of your order and pay to one of these accounts: EUR Account Number: 13633018, Sort Code: 23-05-80, IBAN:GB31MYMB23058013633018 USD Account number: 13633045, Sort Code: 23-05-80, IBAN:GB78MYMB23058013633045 GBP Account Number: 13631317, Sort Code: 23-05-80, IBAN:GB77MYMB23058013631317 I suggest everyone do this before they delete my post because this forum is owned by them! [/quote] The Hong Kong police are already investigating, but the more reports against BA, the better. Report them now before they send you a worthless (or even dangerous) miner and then claim you gifted it to them if you refuse delivery.
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You got shitcanned for spamming and link farming, so now you're complaining you've lost all your ill-gotten income from spamming and link farming?
Boo f'ing hoo, cry us all a river.
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Google search is much more effective anyway. Just include "site:bitcointalk.org" among your search terms.
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Guys, take it down a notch in here.
Sorry, Josh called me an idiot, so I can't leave it at that. He still refuses to admit that BFL was lying about their shipping schedule for the entire second half of 2013 and well into 2014, claiming that the top Monarch page wasn't relevant, and only the regularly updated order page was material. So here we go. On December 7, the Monarch page clearly stated (the bold is theirs, as you can see by visiting the archived page): All manufacturers in this space have experienced some degree of delay with their first generation ASIC. Every last one of them, so we're reluctant to give a specific delivery date. However, this is our second generation, so we have much greater clarity on the process and we feel our timeline to begin shipments towards the end of the year is solid. Orders are shipped in order date priority so any order placed now should be expected to be delivered in February. Wait a minute! That would seem to indicate that they're still on schedule, with shipping of the mythical bullet run units already underway, but new orders would have to wait until February due to the vast backlog. No lies there, right? Especially since the preceding page still said "Tape out August 2013, November/December - Initial Shipping (Sold out)". The Monarch page was next updated on February 9, 2014 (I've underlined the most relevant part): However, this is our second generation, so we have much greater clarity on the process and plan to begin shipments in January 2014. Orders are shipped in order date priority so any order placed now should be expected to be delivered in March. Given the alleged timely nature of this information, you might be led to believe that shipping had already begun and if you were fast enough in getting an order in, all that efficient hashing power would be yours by the end of March. Last but not least, let's take a look at the first appearance of the mighty Imperial Monarch, which - at an amazing 1 TH/s - would strike fear into the hearts of all BFL competitors. On April 3, 2014, the 1 TH/s Monarch page stated: However, this is our second generation, so we have much greater clarity on the process and plan to begin shipments in March 2014. Orders are shipped in order date priority so any order placed now should be expected to be delivered in June. Oops. Now do you understand why people are calling BFL - and you - liars, Josh? |
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So, lets see. Numerous edits were not made, in fact NO edits were made. As no edits were made, there could not have been a chance to of "leaving in place facts that were no longer true." Since the page wasn't edited, there was no "people editing the page knew they were no longer true statements" and by logical deduction, they could not have "chose to leave them in place."
I'm talking about other quotes on the Monarch page that were left in place even when they were no longer true. I showed one example (there are many). Why don't you address that issue instead of avoiding it? Let's start with the claim "BFL is the only 28nm chip manufacturer on its 2nd generation ASIC." Why was that quote left in place during edits even when it was no longer true? Just admit you were wrong or that you lied to try and make your point and you got caught (again) and we can move on. You first. Why would I do that? I am not wrong. I showed you that I was not wrong. I showed you that you were wrong (or I am betting you just lied, because that's what you do). So do tell, why would I admit I was wrong when that is simply not the case? If you really don't understand why the deceptive information on your website is such a big deal, then there is no reasoning with you. This isn't just a simple failure of omission. It's willful deception. You were updating that website regularly, as the multiple snapshots on the Wayback Machine show. You could have - and indeed were required to - remove the misleading, incorrect information at any time. But instead you chose to maintain the fiction - publicly - that your tapeout occurred in August. As the Skype chat logs show, you were aware of that fact personally and reminded the other principals at BFL of it on a regular basis. Those are the lies I'm talking about. Those are the lies that caused the FTC to shut you down. |
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So, lets see. Numerous edits were not made, in fact NO edits were made. As no edits were made, there could not have been a chance to of "leaving in place facts that were no longer true." Since the page wasn't edited, there was no "people editing the page knew they were no longer true statements" and by logical deduction, they could not have "chose to leave them in place."
I'm talking about other quotes on the Monarch page that were left in place even when they were no longer true. I showed one example (there are many). Why don't you address that issue instead of avoiding it? Let's start with the claim "BFL is the only 28nm chip manufacturer on its 2nd generation ASIC." Why was that quote left in place during edits even when it was no longer true? Just admit you were wrong or that you lied to try and make your point and you got caught (again) and we can move on. You first. |
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Your cognitive dissonance is truly amazing. The Wayback machine - https://web.archive.org/web/20131219192442/http://www.butterflylabs.com/monarch/ - clearly indicates that BFL, through your website, your primary marketing channel, was still advertising the fiction that tapeout had occurred in August 2013, all the way up to the end of 2013. The date of this capture is December 19th. If you click "Pre-Order Now" on that page, it takes you to December 7th, 2013, which contains more lies about your projected shipping schedule: https://web.archive.org/web/20131207022652/https://products.butterflylabs.com/600-gh-bitcoin-mining-card.htmlIn that capture, dated December 7th, BFL still claimed - and I quote: we feel our timeline to begin shipments towards the end of the year is solid. Orders are shipped in order date priority so any order placed now should be expected to be delivered in February. Contrast that with the Skype chat log found on a BFL computer by the FTC (thanks to Gleb for compiling this): [11/6/2013 11:09:58 AM] Josh Zerlan: Except, we don't even know if we've taped out
yet :p [11/6/2013 11:19:29 AM] Josh Zerlan: Honestly, if we haven't even taped out at this
point, I dont' see us shipping a product until the very end of January at the
earliest, more like middle of February. [11/12/2013 1:01:19 PM] Josh Zerlan: Instead of giving them false promises for
November when we didn't even tape out until November.
[11/12/2013 1:01:57 PM] Sonny: Clearly when we laid out that timeline, we fully
expected tapeout sooner than November.
[11/12/2013 1:02:11 PM] Sonny: You, me - chronicle tech etc.
[11/12/2013 1:02:14 PM] Josh Zerlan: No, I knew we would not be taping out until
late October at the earliest. [11/12/2013 1:11:26 PM] Nasser Ghoseiri: We can announce that we've taped out on
Friday
[11/12/2013 1:11:35 PM] Nasser Ghoseiri: and let everyone know how it goes
[11/12/2013 1:11:55 PM] Josh Zerlan: No, I don't thin kwe should mention when we
taped out. We were suppose to tape out in September. Telling them we taped out
last week is suicide. [11/26/2013 11:15:19 AM] Josh Zerlan: We still haven't even taped out 28nm, though.
We still have 16 and then by the time that's out, we're looking at 12 or 10. Call me an idiot, but I don't see any way how that can not be construed as misleading, deceptive advertising. Furthermore, by the evidence of the statements in your own chat log, this deceptive advertising was intended to collect as many pre-orders as you could, to scoop the competition, even though you all knew at the time that your projected timeline was pure wishful thinking. What truly puzzles me is that you seemed to be the voice of reason in that debate, in stark contrast to your complete rejection of the clear evidence now. |
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I assumed server PSU, they didn't say that, but since they specifically said HP, I assumed they meant some sort of HP Server PSU and not a standard ATX. So that may be my fault there. It may very well be an ATX adapter. I'll ask for clarification.
I've suggested various things that most people voice here. Refunds, Compensation, Alternatives, etc. If I get any news I'll let you know.
So are you the chosen one now, through whom BA deigns to communicate with the great unwashed masses? I'm not trying to rag on you - I would just like to understand the situation. Have the feelings of the sensitive BA engineers now been so indelibly harmed that they no longer have the ability to communicate with us directly? What about refunds? Are they going to finally provide them to the people they promised them to in April/May? |
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Anonymous, but already being blamed (indirectly) in case things yet again fail to go according to plan: tempestb, on 05 Oct 2014 - 5:05 PM, said:
Since Jumbly asked, I've gotten further information about the PSU situation and how it's being handled that I'm able to share.
1. The PSU company has agreed to assume full responsibility for the bad PSU's
2. Black Arrow tried to convince them to send everyone a replacement, but they are not really wanting to do that.
3. The problem is that the PSU company already produced all the units. They don't really want to take them all back and repair them. So they are now saying, they want to manufacture a new model with a new board, but Black Arrow thinks this will take too long. So far, the PSU company has not said how long this will take.
4. Black Arrow is working in the meantime on an adapter that people can use with an HP Server PSU instead if it takes the PSU company too long.
5. Black Arrow has been told by their new manufacturers that all of the X3's will be produced before the end of October. Note, this is what their manufacturer has told them. It is not a promise that BA is making about it. By then, either the PSU situation will be handled, or the adapter will be completed.
Source |
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Don't hold your breath, they always find an excuse. (They just had bitcoin "stolen")
stolen? how did that happen? 50% Chance it is real. 50% Chance it will be used as the reason for their upcoming production delays. https://bitcointalk.org/index.php?topic=800660.0Srsly? More like 5% chance it is real. They now claim all X3s will be produced and shipped by the end of October. Call me crazy, but I'm sure I've heard that song before. |
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thanks but the thread is not updated with the received dates. That's probably because there are no received dates - n'est-ce pas? They've also just started the week of holiday that are the Chinese National Day celebrations, so don't expect anything to happen this week or next. |
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The BlackArrow user deleted the following post from their thread: A reply of yours, quoted below, was deleted by the starter of a self-moderated topic. There are no rules of self-moderation, so this deletion cannot be appealed. Do not continue posting in this topic if the topic-starter has requested that you leave. You can create a new topic if you are unsatisfied with this one. If the topic-starter is scamming, post about it in Scam Accusations. Posted by Truth_Seeker at ecointalk, thought it would also be good to have here in case BA deletes it (as they are wont to do): Truth_Seeker, on 24 Sept 2014 - 7:20 PM, said: I suggest everyone makes a police report ASAP. Links: Hong Kong police cyber crime department because their corps are in Hong Kong https://secure1.info.gov.hk/police/eforms/report_cyber_crime_en.php UK Action Fraud because their banking is in the UK http://www.actionfraud.police.uk/ The names you should mention are Daniel Andronic -> Facebook page -> https://www.facebook.com/daniel.andronic.77 The bank information of black arrow is as follows: Beneficiary company name: Destino LIMITED Beneficiary company address: Edwards Place, 240 Kings Road, Reading, RG1 4NY, United Kingdom Message to beneficiary: >>> fill in here your order number. For exampleOrder #3333 <<< Beneficiary bank name: Metro Bank Beneficiary bank address: 201 Broad Street Mall, Reading, RG 1 7QA, United Kingdom Beneficiary country: United Kingdom Swift code: MYMBGB2LXXX Please select your preferred currency on our website in order to obtain the total amount of your order and pay to one of these accounts: EUR Account Number: 13633018, Sort Code: 23-05-80, IBAN:GB31MYMB23058013633018 USD Account number: 13633045, Sort Code: 23-05-80, IBAN:GB78MYMB23058013633045 GBP Account Number: 13631317, Sort Code: 23-05-80, IBAN:GB77MYMB23058013631317 I suggest everyone do this before they delete my post because this forum is owned by them! I just sent my report to the HK Police - it took all of 5 minutes. I didn't report to UK Action Fraud because I'm an early customer and wired my money directly to a HK bank. As the BFL smackdown shows, if enough people complain, the authorities have to respond at some point. If you're a BA victim, you don't have anything to lose anyway, because they are refusing refunds and only slowly ship now-worthless (or even exploding) mining equipment. The Hong Kong police are definitely investigating this. If you are a BA victim, please use the above link to report the details of your transaction (order date, order content, payment date, bank account to which payment was made). Thanks again to theymos for starting this thread with BA's mass-deleted posts. |
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So it's 6 AM soon and I'm off to sleep but I'll post the proof as requested. The proof that a Monarch really exists and it isn't just a myth or cgi. Or maybe I spent the last four hours making the "real and gritty looking" cgi renders. You'll never know.
Now that some Monarchs are in the wild, reports are coming in that they spring leaks. I hope yours doesn't leak. Yes, nice to see the "wildlife-sightings" drip in... Seems this thing is "really out there"...  But although one might expect water-cooled units to suffer leakages, I would certainly want to know what percentage of units we're talking about. Not to mention the question for the owners of "who to turn to" for RMA's...  BFL (at least the BFL we know and love) never provided actual shipping figures. They always claimed that less than 0.1% of the 65nm products were RMAed, but there was never any independent verification. I've seen at least 3 reports of leaks, one of which resulted in a personal injury and one in a fried board. But is that 3 out of 25? 3 out of 100? 3 out of 1000? And how many people have had leaks and not reported it anywhere but a BFL support ticket? |
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Wow,where to begin,let's see,how bout
How 'bout with [ DO NOT POST SESC LINKS ]ignore[/url]? 100% foolproof troll spray. Worked for me. |
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Josh claimed - in this thread - that the tapeout took place in August 2013. The Skype log from November 6, 2013 seems to contradict that, doesn't it? [11/6/2013 11:19:29 AM] Josh Zerlan: Honestly, if we haven't even taped out at this
point, I dont' see us shipping a product until the very end of January at the
earliest, more like middle of February. If you check the Wayback Machine 6 weeks later, they were still claiming that August 2013 tapeout: https://web.archive.org/web/20131219192442/http://www.butterflylabs.com/monarch/So the shipping dates were not changed at all any time close to that conversation. Or am I missing something? |
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You can complain on bitcoin forums until you're blue in the face, but unfortunately that won't change anything. But as BFL's current woes show, if enough people complain to the authorities, they have to step in at some point. If BA has your money and won't give it back, complain to the Hong Kong police. If you paid to a UK bank, also complain to the UK financial authority. Truth_Seeker did his homework for you and posted all the information you need: Posted by Truth_Seeker at ecointalk, thought it would also be good to have here in case BA deletes it (as they are wont to do): Truth_Seeker, on 24 Sept 2014 - 7:20 PM, said: I suggest everyone makes a police report ASAP. Links: Hong Kong police cyber crime department because their corps are in Hong Kong https://secure1.info.gov.hk/police/eforms/report_cyber_crime_en.php UK Action Fraud because their banking is in the UK http://www.actionfraud.police.uk/ The names you should mention are Daniel Andronic -> Facebook page -> https://www.facebook.com/daniel.andronic.77 The bank information of black arrow is as follows: Beneficiary company name: Destino LIMITED Beneficiary company address: Edwards Place, 240 Kings Road, Reading, RG1 4NY, United Kingdom Message to beneficiary: >>> fill in here your order number. For exampleOrder #3333 <<< Beneficiary bank name: Metro Bank Beneficiary bank address: 201 Broad Street Mall, Reading, RG 1 7QA, United Kingdom Beneficiary country: United Kingdom Swift code: MYMBGB2LXXX Please select your preferred currency on our website in order to obtain the total amount of your order and pay to one of these accounts: EUR Account Number: 13633018, Sort Code: 23-05-80, IBAN:GB31MYMB23058013633018 USD Account number: 13633045, Sort Code: 23-05-80, IBAN:GB78MYMB23058013633045 GBP Account Number: 13631317, Sort Code: 23-05-80, IBAN:GB77MYMB23058013631317 I suggest everyone do this before they delete my post because this forum is owned by them! If you don't stand up for yourself and report their criminal activity, you have no one but yourself to blame for your losses. |
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He was trained in phy-ops in the army,
How do you know that? Can you give us a link to his post? Cockroach never refutes it I'm sure he dreams of being trained in psy-ops, along with his service in Seal Team Six, but IIRC he was a Korean linguist. At least he'll be able to promise to love you long time if he encounters any Korean drug kings in the slammer. |
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