no update at all... Still showing "In Progress"

Yes it does: my 39xx (was paid the same hour it was ordered) is not yet even started to be produced yet.  Let's see if tomorrow will bring any news...

Instead of them rushing out crap because you've got a couple of whining asses... it would be nicer if they could fix the problems and address QA and shipping issues. I know some of you are in this to make your money back this week, but for some of us, we would prefer our ASIC to last more than past the next difficulty change.

This reminds me of the pick two saying: price, quality, speed (time to receive product)

I don't think BFL every picked any, but I think KNC has great price, I'd just rather have quality than them tossing a bunch of half working shit in a box because avenger is crying.

They are just rushing the assembly of these units without testing them at all.

They tested my unit for like a minute.  I saw it go up on my pool, it seems like they only check it to see if it's up and running, and then just sent it.  I guess for people with experience dealing with hardware it's actually advantageous to receive these early but for people with no experience dealing with hardware stuff at all it will be very painful.

Status in progress, actual status...DHL have it according to email. Somewhere lol.
Don't believe the KNC status, it's not accurate.

Got a RMA Number for 3 Faulty (under performing boards) on my Jupiter.

I asked about comp for my loss and for my Time , they will not offer any compensation.

Also the worrying thing is they Said and I Quote " The replacement boards can not be guaranteed to run at the Advertised speed as they are untested".

Well better go get some Thermal paste and await their return.

A few good check points when you receivr your miner. Commom sense.


1. Check for external damage. The plugs sticking out could be damaged and/or even the NIC port. Just a good visual to be safe.
2. Open up the case using your handy torx bit. Make sure you mark which direction the top case is on, so you can put it back on the same direction. Just makes it easier.
3. Before touching anything examine everything inside visually or even take some pictures. Notice where plugs are plugged into, fans are plugged into, etc....
4. Check the heatsink fan shrouds that they are on tight and secure to the heatsink itself. Make sure the fans themselves that are IN the shrouds are secure and tight as well.
5. If the heatsink fan shrouds are on and secure make sure they are fairly snug/tight. There are two phillips head screws holding them on and one of them was very loose on my Saturn.
6. Check for the plastic chip protector that would be between the heatsink and the mining chip. You can visually view that with your eye and a flashlight. There has been a great post about that on here with an awesome up close picture of that. If you do see the plastic you will need to remove the heatsink and remove the plastic. Then before mounting the heatsink on again CLEAN all the old thermal grease away the best you can. Before mounting the heatsink back on you need to re-apply some more thermal grease. I use Artic Silver 5 high density synthetic compound. You can find it on Newegg or Amazon easily. I bought a large 12 grams of it, since I use with my work all the time. Before installing the heatsink make sure all the torx nuts are tight. When the heatsink is installed you can only access one of the two easily.
7. Make sure your beagleboard is secure and pressed all the way down into its pins.
8. Make sure the controller board itself is secure with the torx screws.
9, Connections! This is obvious. Make sure all wire connections are secure and in place. I usually unplug them all and plug them all back in securely. It's just an OCD thing with me. This includes the blue power cables, and the data ribbon cables, along with the fan connections.
10. Make sure the rear fan screws are snug and tight. Those two big ones that bring in the cool air.
11. Make sure your power supply is OFF. Plug in your PCI-E connections and your old school 4 pin connector from your power supply. That is to power the rear fans. Make sure all connections are snug and tight.
12. Power on your power supply and view the lights on the beagleboard and controller board itself so you can familairize yourself how the process is on power on.
13. Wait approximately 3 minutes then log into your router and check your DHCP log. You should see your miner in there. Or run the command arp -a and then you'll need to figure out which IP address is your miner. Since I have over 25 devices on my network it is a little more difficult to find. That's why I just used my routers DHCP list.
14. I DID NOT statically configure my miner with an IP address. I reserved one in my router for it, so whenever my miner boots up it will ALWAYS have the same IP address no matter what. It does this by me telling the router the MAC address of my miner. I normally set the IP address of what it defaulted to.
15. Once you know your IP address, plug that in your web browser and login with "admin" and "admin". There are some settings in there which I won't go over. They are mostly self explanatory.
16. Upgrade to the latest firmware. The latest firmware is there for a reason. Most companies won't tell you the exact reason for a new firmware, but I was successful in upgrading my firmware to the latest. Before I upgraded the firmware, I made sure to stop mining completely. "screen -r" into your miner and press "q" to quit. That will stop mining for that session.
17. Reboot, login, check things out. Start hashing away keeping an eye out on the temps. Since we don't know what the max temps are I wouldn't let them go over 55c. That may be on the low side, but since we can't confirm the normal operating temps the lower the better.


I bought two Saturn's. One for myself and one for my dad. I bought myself an RM850 Corsair power supply. I was running both Saturns with no problems off this one power supply. And according to my electric meter I was only pulling 600 watts and the power supply fan only came on randomly. This is a very efficient power supply and I highly recommend it.

I do have more to say and add in here, but I just want to start a basic check list. The KNC manual has much to be desired so maybe they'll add their own check list in there in V2. Who knows, I just wish they would participate with us here at this time. This is actually the PERFECT time KNC could participate with it's customers while receiving their hardware. This is when most questions are asked and it would probably cut their email in half. I hope this helps and if I left anything out (most likely I did) let me know. I can always go back and edit.

Thanks!



Pleasd feel free to add/change.

I wonder how my miner is enjoying Ohio, now that it has spent 2 days there.

Maybe it is seeing the sights and visiting a few museums

I wonder about modules which lost fans in transit.  I wonder if they somehow saw a greater shock and as a result will have a higher disabled core rate.  If so that might indicate shock damage at the Ball Grid Array where the rubber meets the road, the ASIC meets the PCB.

My Mercury, with upgraded firmware to 0.96 and having ran enablecores.bin, ran all night on Slush's, never reached 100GH/s, only registered 75-77GH/s on Slush.  Can't see the cores without BertMod but the last time I did on 0.95 the cores were 0/75.0%, 1/95.8%, 2/89.6%, 3/91.7%.  Plenty of cooling (34.5°C).  Cgminer:  KnC 0:| 99.02G/99.10Gh/s | A:883542 R:5697 HW:370264 WU:1505.5/m which means HW is 41.9%.

Something of a disappointment after reading most Jupiters were getting well over 500GH/s.  And to think, the Merc's cost the customer more per GH/s than Saturns or Jupiters.

If the 1 sticker isn't wrong then perhaps a shock in transit damaged the BGA as the fan was off the one module.

LOL Mercury beggars  u never get the money back

I don't know how ya'll are getting your miners so fast. My Jupiter was shipped on the 15th, flew over my house on the 16th then made a few stops in the us, before flying to Canada, to be driven to a warehouse to be cleared by customs (after costing another $1125), then driven back to the airport Thursday night where it was scanned on it's way out of the airport, not to be seen again.

UPS, always the optimists, told me yesterday that "today is the scheduled delivery day"
"But it's 7pm here surely it can't still be coming?"
"today is the scheduled delivery day"
"So it is still coming today?"
"Today is the scheduled delivery day"
"But it was last scanned at Mirabel last night, and no scan since, how do you know it is coming today?"
"Today is the scheduled delivery day"
I think the person just went on break with "today is the scheduled delivery day" playing every few seconds, as this went on for a bit.

Needless to say it never came. Looking up the tracking last night right up till I went to bed around 11 it said "in transit on time".
Now it just says in transit. Nothing moves in the Canadian backwaters during the weekend.

So there is my story of heartache and loss of bitcoins. Imagine a world where ups saying "today is the scheduled delivery day" could actually be believed.

Maybe the miners arent selling.  Supply vs demand.

I also must say this...

When I paid for my Saturns, they were guaranteed to run at 125Gh/s each.
My slowest Saturn is running at 250.
I got my first Saturn on the 10th, so technically 10 days late...  a 30% diffchange late.
I got double the hashpower in the end, which makes my ORIGONAL investment decision still far ahead of the shipment delay loss in diffchange.
I'm happy with KNC
Thank you.

uhh, DHL is even slower. So, now I really don't understand, why they switch delivery company...