I have all my information together including all converstaions and lies from BA. My refund window and come and gone and nothing from BA but Lies. I am ready to spend double what I spent on miners pursuing legal action aganist these fuckers.
I would love to submit all the information I have if someone already has a case going aganist them. Several months ago I read about some class action thing through the HK government, with links to the case file. Anyone know anything about this? Is there a larger case aganist these guys or is just a bunch of small fries like us all pursing some deadend legal battle?
I found this...
Just pasting this in here, as I imagine BA will delete it from the self moderated thread.
The company is registered in Hong Kong, so the proper agency from what I have been able to find out so far is the Hong Kong Consumer Council.
They request some documents and need to establish that this is a Hong Kong registered company before they will agree to pick it up, therefore:
Send the annual report
http://www.kiwi.nz/blackarrow/PS300015776549_01.pdf along with the documents they have requested. Those documents are:
1. The invoice showing you paid
2 your bank or payment records showing the payment
3. any e-mail or support discussions you've had
4. The annual report referenced above.
Here's the link to file a complaint if you decide you want to do that.
https://www.consumer.org.hk/cc-complaint/index.php?lang=en Also indicate that their TOS indicates Hong Kong law and paste that in to your message.
http://www.blackarrowsoftware.com/store/terms-and-conditions-en.html#purchase15.2 Applicable law and dispute resolution
16.2 1 This Agreement shall be interpreted and applied in accordance with the law of Hong Kong S.A.R. of PRC.
This is all the information they will need to pick this up. They have been very helpful and responsive. If that goes nowhere, Shenzhen Consumer Group, with which I have also been talking and then the lawyers will be next.
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