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161  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 14, 2018, 02:01:45 AM
I got the package but the delivery guy said I owe $47 that I have to pay online?

That's weird. We pay for the delivery full on our side.
I think it might be some customs import tax that the delivery guy mentioned. Let me know if there are any problems and I will try to solve them.
I emailed info@octominer.com a copy of the invoice.

Yes, the 47$ was for customs and import tax.
Buyers are responsible for the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
162  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 14, 2018, 01:33:36 AM
I got the package but the delivery guy said I owe $47 that I have to pay online?

That's weird. We pay for the delivery full on our side.
I think it might be some customs import tax that the delivery guy mentioned. Let me know if there are any problems and I will try to solve them.
163  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 14, 2018, 12:24:27 AM
Got the first part of my order from Jan, but not the 4u case or other parts I ordered on 2/2. Are those coming soon? Haven't seen a tracking# yet


Yes, many of the shipments are sent out as "multi part" packages due to the size and weight of them.
The other part of your package should arrive soon.
We are still currently sorting and uploading the tracking numbers.
164  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 13, 2018, 10:53:16 PM
Try to ask about another carrier like EMS or regular post. They also provide tracking number. Delivery time could be longer, but you definitely will receive your order.

I Ordered 5 Onda D1800 motherboards recently from Letine/Alibaba and got them shipped via DHL using the same address, so I'm wondering why they can't ship?
Anyway will try to ask for another shipment method.

Hi!

We understand your frustration and we are sorry for not being able to ship to your country at the moment.
As we stated the reason for not being able to ship out was because there are more regulations and paperwork to fill out to ship to your country and we did not meet the shipping deadline because of the Chinese New Year Holiday that just started in China. If it were not for the Holidays then we could have shipped out your order. Again, we are truly sorry for the inconvenience we caused you. After the Holidays end at the end of February we can still ship out your order if you are interested.
165  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 13, 2018, 10:02:35 AM
Those that bought the case+mobo+PSU I guess it all comes packaged together in one box?

Yes, mobo+case+psu will be packaged together.
166  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 13, 2018, 05:09:40 AM
Hey Octominer, thx for the update. Quick question; my orders still show as "Processing" on your website, doesn't that update automatically? Thanks!

Hey. All orders made before February 5th have been sent out. It still shows processing because we have to add the tracking numbers for the orders to be completed. We are currently working on this.
167  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 13, 2018, 04:15:56 AM
Hey guys, please update here if you have received any tracking numbers from octominer, I have not  received anything yet and I placed my order on   Jan 28th...

Hi!

Sorry for the delay with sending out the tracking numbers, we put priority first on getting all the orders shipped out first. Since we ship directly from China we had to work overtime to get everything shipped out before the Chinese New Year holidays start and all companies stop work for 2-3 weeks. Yesterday was the last day of the shipping deadline and we managed to get everything shipped out. We are working on uploading the tracking numbers today, many buyers have already received their boards.
Also, we will improve on our packaging in the future, we will add outer cartons and second layer of packaging. Currently the packaging factory did not have enough time to finish the outer cartons.
Happy mining!  Wink


168  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 10, 2018, 03:20:31 AM
I'm a little confused if my order will ship complete or not.

I got a notification that my order shipped, but I'm not sure if the motherboard is part of the order.  Here's part of the email I received today:



When I placed my order on the 3rd, the website was still showing Feb 5th-8th batch as being available, so I placed my order and have paid.

But looking at the above order status, it sure looks like the mobo is back ordered, and maybe the PSU as well?

@octominer can you please tell me what I see on my order means?

All orders placed before the 5th will be shipped out right now.
It is just showing that notification because when we batch generated the invoices, we were using a new plugin and generated them after the 5th, when we had already changed the product shipping time to the March batch. All orders placed before the 5th of February are being shipped out right now.
169  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 10, 2018, 02:58:23 AM
We had a tracking number mixup during the shipping process!
Our shipping agent accidentally uploaded wrong tracking numbers into the tracking system and they were emailed to some of our clients. Those numbers are used internally for the shipping agents to track the shipments until they reach DHL. We will send everybody the correct and updated tracking numbers on Monday night/Tuesday morning!
We are currently finishing the packing and shipping for the February batch of motherboards, everything will be sent out by Sunday night.
Thanks again to everyone who made a purchase and sorry for the tracking number mixup!

Just letting everybody know that we are on it and the problem will be solved in a bit. Smiley

170  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 09, 2018, 11:21:57 PM
All of my 1070 tis have a single 8pin connector. The PSU only has x10 6pin. Can I use a 6pin to 8+2 to power my cards? AND after ordering, I noticed the PSU on back order. How long is it going to be on back order? Will it be here when my march shipment of board comes in?


Currently we still have stock of the Server PSU. The ATX PSU is sold out at the moment.
Yes, you can use adapters to get everything working. We actually provide 10x 6PIN to 2x6+2PIN cables for free with the Server PSU.
171  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 09, 2018, 03:21:57 PM
hello @Octominer  any update information on the shipping ?? have you shipped already and waiting for the tracking no??

Hi!
All our team is currently working overtime to make sure every order is shipped out before Chinese New Year holiday starts and DHL stops working. All orders from the February batch will be shipped out by Sunday, we are currently half way through the shipping process and have shipped out half of the orders. Tracking numbers will be mass emailed to everybody on Monday.
172  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 09, 2018, 01:52:01 AM
What do you think about the small distance between each card ? i guess its a bad point for air circulation so for temperature.

It's not a problem if you have additional cooling fans pushing some air onto the cards.
For example in the case we have with 7 fans, the GTX 1060 cards with OC all run around 50-65c, depending on the ambient in the room, 65C only if the room is at 32C.
173  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 08, 2018, 02:39:10 AM
Nice. Sell it with ram combo and I’m sold. Buying stuff from many different vendors suck, so I like it..

We actually have all the parts on our website, like ram, ssd and PSUs.
174  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 07, 2018, 05:01:00 AM
Very interesting product : I will see the prices.
I saw you have a "european collection point", some post before : very good.
Have you a european selling point to have no import/export taxes ?

If im not wrong I think they have US/EU return points for warranty issues but all stock is shipped/invoiced from China?

Yes, correct. We will update the info on our website also soon.
175  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 04, 2018, 06:36:01 AM
The new batch of Octominer B8PLUS motherboards are ready! The production run went perfect and all the motherboards are 100% functional. The current February batch sold out in less than 2 weeks time! Next batch of motherboards will ship between March 10th and 20th, we are accepting PRE-ORDERS!
Thank you for your support!





176  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 03, 2018, 01:04:18 AM
Yes, we offer 1 year international warranty. If anything breaks we will send you a new replacement unit. You just have to ship the defective part back to our US, European or China warranty collection point.

Aliexpress sellers are known for not honouring the warranty they offer.

@octominer


what are the warranty conditions??

If there is a failure do we have to ship them back to you, or just prove they are not working?

I'm having shocking trouble with a store on  Aliexpress getting warranty honored, I've had 3 out of 3 of the C.B250A-BTC plus boards die,
taking out 7 1060s, so I'm in need of something a bit more reliable that doesn't have the gpu power running through the mother board.

I've already purchase boards, so I'm looking forward to getting these running, just hope there better made than the Colorful ones.


@octominer

So if we purchase the chassis with free shipping, there is no shipping break on the other components?  I guess $50 shipping on mobo and psu isn't all THAT bad from China, but since the chassis ships free and is by far the largest and heaviest, I think you should offer a shipping deal to users that wants to order an entire setup and just throw their GPU's in and start mining...

I thought there would have been free shipping on the entire order too, but when I ordered, still had to pay shipping on the motherboard and components


177  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 02, 2018, 02:42:31 PM
Hi octominer - quick question regarding chassis/motherboard and server psu.

Server PSU will use 2x 6 pin for motherboard and remaining 8 x 6 pin for gpu's. How will the chassis fans be powered?

We will provide a cable that will create 1x extra 6pin connector that can be used to connect the fans.
178  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 02, 2018, 07:22:42 AM
@octominer Can we please get an update about shipment date for orders made until now? Thank you.

Hi! Currently date is still the same as stated before, all orders of the current batch will be sent out between February 5th and 8th. Smiley
179  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: February 01, 2018, 12:01:02 PM
Still no pics of the Octominer chassis.

Chassis pics are up.
https://octominer.com/product/octominer-b8plus-4u-rack-chassis-with-7x-delta-fans-dhl-shipping-included-in-price/
180  Alternate cryptocurrencies / Mining (Altcoins) / Re: Octominer B8PLUS 8 PCIe Slot Mining Board (Motherboard, integrated CPU) on: January 31, 2018, 01:36:33 PM
He said gpus up to 4 cm will be fine. 4.5 cms will fit very tight. Please check the size of your gpu and do the math.

Yep, exactly this. Also, we recommend GPUs that don't have a backplate. The backplate keeps a lot of heat and thr GPU next to it will suck in all the heat. I mean it's still OK to use GPUs with backplates just they will rum a few C hotter.
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