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Have you tried to actually do this before? From the way your talking to me, either you have done it and it failed (for some reason?) or you haven't and aren't willing to try.
Yes, yes we have. There is no amount of proof or information that will satisfy people. Keep reading as to why.
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I only know that one of your former products allegedly under performed and didn't live up to expectations. So I understand that angst in "these people". Beyond that, considering you have actually delivered products before to a market....why do you guys have such an incredibly bad reputation? Your company suffers from a very bad image seemingly beyond that bad product launch.
Yes, one of the first FPGA products out, before people understood the unique requirements that bitcoin puts on integrated circuits that you don't find in basically any other industry.
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People are doubting that you guys are even a legitimate company. Why don't you hire someone to do the PR work to turn it around? Or at least provide the contradictory evidence that forces naysayers to back down?
Just like they doubted it before, but low and behold, here we are. We are even shipping thousands of products and people still doubt it. So no, no amount of "proof" would be enough.
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The people behind Avalon seem to have also delivered products to market as you have. They don't face anywhere near the same scrutiny and PR problems that your company does. Why is that? You might have a ton of orders but anytime anything [even tiny things] goes wrong it will just add to the bad PR.
Because their marketshare is about 1% of ours. It's easy to make everyone happy when you are dealing in small quantities of orders.
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Don't get mad, hire some professional, figure out what you can do to clean up that pervasive image of your company and solicit the help of forums Admins to intervene if someone says something which is verifiably false.
So here's where you really go wrong in your assumptions. There is no amount of PR that will satisfy the people on these forums. Nothing. They like to troll, no matter what the occasion. It's like a national pastime. The forum admins will not (and nor should they) intervene when someone says something verifiably false, because that would cut the forum chatter down to a mere trickle. Most people posting the conspiracy theories or all the negativity are posting verifiably false information. You can go and point out where every single point someone makes is false, show them complete documentations as to why it's false, give them mathematical proofs that are undisputed the world over, but it makes no difference.
There is very little point in engaging with the Bitcoin Talk community, unless it's for entertainment value. The signal to noise ratio and troll to user ratio is so extreme as to make it virtually useless.
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Your company [BFL] looks like it has a lot more business and orders in its pipeline than any other. But after reading through the community your bad PR has "scared me away" from placing an order. If too many people are saying there is something wrong, then there is probably something to it. <---That is the pervasive impression I got.
Totally understandable from reading these forums. As I said, if you get anything but entertainment value from the forums you are being mislead.
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Imagine that, I am going to buy from some company in CHINA...than feel confident in a company closer to home. That is the state of things from my corner.
We'll be glad to sell you a profitable product when your new instantly unprofitable one shows up and you decide it's not worth your time to pay more in electricity than it earns, just let us know.
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To someone whom is seeing and reading that inundation of bad PR [whether it be true or actually very false and baseless], what does a lifetime of warranty and higher performance rating actually mean if most everyone is constantly hammering on about how many bad points BFL has? You would have to either own BFL hardware and by virtue of experience know of the reliability OR trust in what others have said.
Exactly. The signal to noise ratio is to high here, you can't make an accurate assessment of the situation. However, the vast majority of the people who own BFL products are very happy with them. Strange, that would surely be, if what your read on these forums is true, no?
Beside, everyone loves to hate on the "king of the hill" as it were.
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It makes it feel more like "a gamble" with 1.3k (or equivalent bitcoins) than it really should be. I want to buy from your company what I need for mining. But damn, considering what has been the focus of things, it makes it feel much more risky than it actually probably is.
Then stop reading these forums, because you won't get any actual content unless you know how to sift through the garbage and 99% of it is garbage. Good luck.
When you sift through all the crap, here's the crux of the problem people have with BFL:
BFL won't tell it's secrets. BFL is not open about everything they do. In no other industry would this be considered abnormal... but here apparently keeping trade secrets is a cardinal sin. Well, when you're talking about millions of dollars of investment at risk for revealing those secrets, well then, it's just too bad.
People just HATE the fact that we seem to be able to do things no one else can with our hardware (even now, our FPGA miners are the fastest, cheapest mining devices available.). The ASICs only make this even more pronounced and that makes people crazy because we won't reveal the magic behind it. (It's unicorn blood, BTW).
