No offense, but this is WAY out of bounds. As an owner of a company, you should not be telling investors that "the price will rise for sure".  That is a complete breach of ethics - there's a reason CEO's don't even tell people they *think* share prices will rise or fall, let alone that they will for sure.  The price should rise or fall based on actual demand and the quality of the service - there is absolutely no way you should be telling people in any way whether it will or not. And even more so with absolute certainty, since you really have no idea.

What the hell is going on with this operation?  This seems like total amateur hour.

So it's now been months since the ICO ended, and *still* no update on the website?  Really? 

Define reliable.  It was an exchange run in an unregulated grayzone with no oversight, by completely anonymous people who may have turned out to be money launderers. 

If you truly want a safe & reliable exchange, pick one that is regulated and overseen by someone.  Or one that makes their ownership and management public. 

As it is, one of two things is the case:

1. The FBI has the cryptocurrency, in which case it is evidence in a criminal investigation and unlikely to be released before a conclusion of that investigation and trial.  No one knows what happens after all that concludes - the FBI generally will auction off criminal money, but not necessarily legitimate assets.

2. The FBI does not have the crypto, in which case what happens to it depends on whomever is left at BTC-E - people who we still have no idea who they are, where they are, or what their intentions are.

It's a still a trust-based game.  Hopefully it works out for everyone, but it is essentially crapshoot at this point.

Well I hope that that was a productive rant for you.  Maybe more cussing and screaming will get you your money back?  Instead of ranting and raving about getting screwed over, you should consider the dumb decisions you made and their consequences.  From there, you can figure out how to be smarter going forward.  It's your fault, and only your fault, for not understanding the very basics of what you were doing.

Instead of following whatever random conspiracy theory you read on the internet, you could look at realty.  Lots of banks went under during the 2007-2008 financial crisis. Everyone's money was safe.  Lots of unregulated bitcoin exchanges have been hacked or seized.  Everyone's money was not safe.  You do the math.  

Can you point to a single regulated US bank that went under or was seized, and people's accounts were not protected according to the terms agreed to? Just one.

You weren't robbed.  You voluntarily gave your money to someone who turned out to be an international money launderer, and it got seized.

Simple lesson here: If you want to protect your money, don't do business with people you don't know and aren't regulated.  You wanted to be involved in a decentralized currency that's not controlled or regulated by government bodies.  That's great - but then it's up to you to take care of protecting your own assets.

You gave your money to some entity that you don't know anything about or who it is or who or if anyone regulates it.  If you give cash to a stranger on a street on a random island with no police force, who do you expect to protect you?  What's the difference here?

The difference is that when you invest money with JPM or Goldman Sachs, you are investing in a financial entity that is sanctioned and regulated by the US government.  The benefit to doing that is that your funds are generally protected and considered safe.

When you make the decision to move funds into BTC-E, you're on your own because you chose to go outside of the regulated system - from a practical standpoint, the US has no obligation to you or to protect your assets at that point.  It's the whole reason governments regulate their financial systems.

While I understand your thinking, I think you're doing it backwards.  I spent 3 minutes writing up that FAQ a couple of posts above.  If you did that on day #1 and posted it on the website, the 5 minutes you spent on something like that would have saved you many, many hours of time answering redundant questions, and would have saved hundreds of investors a lot of frustration and confusion and endless back and forth on these forums.  Doing all the distributions and then updating the website with information that's no longer important is a much less efficient approach.

At this point, I'm not sure there's much to be done.  But in the future, my advice is to put communication about problems at the top of the list, and then address them after, instead of having the whole community in an extended state of confusion.

Again, there is ZERO reason the admins should not have updated their website and really makes me question the competence of the developers and the future of this project.  But I'll try to make this as simple as possible for everyone:


Where will my tokens be sent?

Your tokens are sent to a Bitcoin Wallet Address that you control.  That address is:

1. If you sent BTC from a wallet you control, the tokens would have been sent there.
2. If you sent BTC from an exchange or some other place that you do not control, you need to contact the devs directly.  You didn't follow the instructions, and they have to manually address that.
3. If you sent AltCoins, you should have listed a personal BTC wallet address that you control in the nvo.io crowdfunding site, and they were sent there.
4. If you sent AltCoins without listing a BTC wallet address or listed a BTC exchange address, see #2.


How do I view my tokens?

Now that we've established WHERE your tokens went, there's a question of how to view them.  Two options.

1. If the BTC wallet is accessible on CounterParty, log in there and they should simply be visible as NVST.
2. If the BTC wallet is NOT on CounterParty, type in the public key (NOT Private Key) at: http://xchain.io and you will see a list of them there.


What can I do with my tokens?

Right now?  Not much.  You can trade them in private person-to-person transactions if you want to, at whatever values you and the other party agree to.  But otherwise, you simply wait for them to get listed at an exchange and a market established for them.  The developers should really be providing information on whether they are working with exchanges, the status and timing of that, etc.  

EDIT: It appears there is a very limited market established on the CounterParty wallet site, so you can buy and sell NVST there and convert to XCP, which have a more established market value.  However, the number of buy and sell orders are extremely limited, so it's not a liquid market now.  Thus, buyer and seller beware. 


What are my tokens worth?  Will I make a profit?

This is a free market.  The tokens will be worth what someone is willing to pay for them.  Think of them as an ownership share of future profits from the exchange.  If people suspect the exchange will be more profitable, the value of the tokens will go up, and vice-versa.  If the exchange fails, they will go towards $0.  There is no guarantee of profits - if there were, everyone would have invested.  Crowdsales and ICOs inherently are risky by nature.


What about my NVSX?

NVSX are how the exchange will distribute a share of its profits to the owners of NVSTs.  They will not exist or be relevant until the exchange is up and running.  If you own 1% of the NVST tokens, and the exchange distributes $10,000 in fees it generates, then you will get $100 worth of NVSX tokens.

Developers: I think this is accurate, but I am a random person here.  You should be creating something like this, and plastering it all over your website and emailing it to your all crowdfund participants.  You'd save yourself a ton of trouble and get critical information to all your investors.  It's really pretty ridiculous that your website timeline is not even updated to say the Crowdsale is over, let alone having any useful information added.

This thread is insane.  A few comments for the developers:

1. Stop spending all your time blaming your customers for their mistakes.  Yes, we get it - you're unhappy they didn't read the instructions and it's caused you a bunch of extra work.  However, when tons of people do it, perhaps the problem was in the quality of the instructions.  This should be of special concern to a company who's key goal is to build a simple easy-to-use interface.  

2. Stop using this thread and Slack as your only means of communications.  You have a website.  Use it to post updates where everyone can see them, instead of people having to hunt through message boards to find the latest news.  Your website hasn't been updated at all since the crowdsale ended.  Posting updates is not hard - or at least, it shouldn't be for people who saying they can set up a decentralized cryptocurrency exchange.  And it's a whole hell of a lot more efficient that posting individual responses to a bunch of message board posts.  

3. Don't do ridiculous things like post on twitter that people can get their money back, without any explanation of why you're suddenly offering that service or what has changed.  A medium that limits you to 140 characters and is not remotely read by the majority of your investors is not the appropriate venue for a gigantic piece of news like that.

EDIT: You also have everyone's email addresses when they signed up for your Crowdsale.  That's another route to communicating with people that ensures that everyone sees it instead of just whoever's on these random forums.

You raised upwards of $7 million from a lot of people.  That's great and means a lot of people believe in your project.  You have to now act like the leaders of a legitimate company, instead of acting like children on a message board and being annoyed that people want information about the money they gave you.  You have a responsibility to communicate openly and clearly with the people that put their faith in you and invested in you.