thanks again for your help. the tx is - 0x4f5fe118916b04de41d6bf801fa762628fae1259ae3f26ea21dac12e4089bcde
from - 0x204579e00cbac4087cfcc7216aaefe4f5441258b  - to - 0x1bd4c708f5e15afe11472b8682d90bd043174a97 -
i sent admin a message with all the details and a couple of follow up messages today but got nothing. just looking to find out whats happening.
i done another purchase this morning thinking that i may have messed up my first purchase and i still havent recieved any notification or tokens on that yet.
the tx is - 0xa41aea50561cc900a81568f3c8cca5534e4a9c406739ced264f85796e794a80e .

apologies. i misunderstood what you meant by exchanger. i actually used the buy tokens option and not the exchanger

thanks for your reply.
i sent from a mew wallet and also sent a couple of messages to admin. im a bit worried now cause its been a lil bit over a day and it doesnt seem like anyone else is having the same problem.

Hi bitbase. I sent some eth 20 hours ago now and haven't received any tokens or an email confirmation yet.
my user id is - 717591083-59dd24dde36ac-2071961686 - can you please help?