how long it takes to confirm withdrawal ?! it is about 1 hour I'm waiting but 0 confirmation !

Fortunately they are alive and solved my problem...
Thanks god

So what's the difference?! When you cannot withdraw?!
The day i was facing 2fa issue, the withdraw was working, about 4 days ago. What do we do now?! Not even a phone number!!! If i knew earlier about the support lack, i would invest in genesis-mining instead!

it seems hashnest has more holidays comparing whole china ! Is it an independence country ?! 

exactly what the problem is; withdraw

I already added my phone number. But they are in holidays until 8 October.

Hi guys
I've reset my phone and my google authenticator app uninstalled. I installed it again and binded it my google account.
But there is no other accounts in the app anymore ! how do I recover them ?! I need my hashnest account there ! how can I scan the QR code again ?!
Please help

Thanks

here is what I found in FAQ :

3. What about the hashrates not enough to redeem a miner?

You can choose to buy more hashrates to make up to a miner or you just sell them in market before redemption period. (Market will be closed during redemption period)

4. When can your redeem your miners?

You can request to redeem your miners only in redemption period which HashNest will announce it when we notice the maintanence fee/pay out is up to 100% and keep it same for 10 days.

MY QUESTION IS :  so when I MUST sell my hashrates and withdraw ?! because I don't want to have a physical miner and just want to use of investing in GH benefits.
so I don't want to lose my money and benefits.

here is 2 pictures that I like to fully understand them. (unfortunately I couldn't make this post to show pictures directly on page and it gives only a link of them!)



Considering the picture, I like to know when is the best time to sell my GHs to cover MY QUESTION above. and what is the white line ?! I can read the legends "maintenance, Earnings, PPLNS/THS Earnings and PPS/THS" but can't analyse them, ot the columns in dark blue, light blue and green ! and what is good for them to be.



and about above picture, I like to know what is showing this column in the market page ?! what is the differences between colored rows and white rows ?!

thank you before.

Hello again,

I just want to know about period of nesting !
I couldn't find how long is the period of your investing ?
for example genesis-mining has 2 years contracts and many other sites, but there is no information about this
in hashnest.

would you please give advice ?

thanks again

Hi every one
I'm so new in hashnest and I like to learn from you elders.
I created an account and deposited a little to find out what it seems like.
and now I can't understand the meaning of the information given in the attached picture.
for example the number 15.98% is good or bad ?! or other information in the picture. or when I want to buy GHs, what is the differences between sellers in the list ignoring the little difference in price.
what is the Total (BTC) column ? and finally if I want to invest about 3000 USD what is the average amount of profit in month ? or maybe it is better to but and hold coins for when the prices rise.
what is your idea.
please help me
Thanks before