"
Hello,
We have a suspicion that your account is being used for money laundering illegally obtained.
To confirm your account in accordance with the policy of KYC, we ask you to send a notarized copy of your passport to:
HKCEx
Belcher's Street, 56
Sai Wan, Hong Kong
After receiving the documents and verify your identity, withdrawals will be made within 24 hours.
Thank you for your cooperation.
--
Chi Xu,
Financial Department,
HKCEx
www.hkcex.net
"
My reply:
"
Hi,
I see absolutely no basis for that suspicion other than the normal use provided by yourselves. Everything done with the account constitutes normal use. I invested, I made profit, I want to withdraw profit to be sure you are legitimate... Now for some reason this is where the "problems" start... I have read on many forums that you seem to be unwilling to pay and are not releasing funds!!!
Why not just provide me with a way to upload my documents for verification? It would be reasonable for me to suspect that you asked for my documents via mail to physical address to ensure the maximum possible delay in releasing funds...............!!
Don't treat your customers like idiots and release our funds.
You can also find the contents of this e-mail at: https://bitcointalk.org/index.php?action=post;topic=610589.0;num_replies=8
Thank you.
"
Hello,
We have a suspicion that your account is being used for money laundering illegally obtained.
To confirm your account in accordance with the policy of KYC, we ask you to send a notarized copy of your passport to:
HKCEx
Belcher's Street, 56
Sai Wan, Hong Kong
After receiving the documents and verify your identity, withdrawals will be made within 24 hours.
Thank you for your cooperation.
--
Chi Xu,
Financial Department,
HKCEx
www.hkcex.net
"
My reply:
"
Hi,
I see absolutely no basis for that suspicion other than the normal use provided by yourselves. Everything done with the account constitutes normal use. I invested, I made profit, I want to withdraw profit to be sure you are legitimate... Now for some reason this is where the "problems" start... I have read on many forums that you seem to be unwilling to pay and are not releasing funds!!!
Why not just provide me with a way to upload my documents for verification? It would be reasonable for me to suspect that you asked for my documents via mail to physical address to ensure the maximum possible delay in releasing funds...............!!
Don't treat your customers like idiots and release our funds.
You can also find the contents of this e-mail at: https://bitcointalk.org/index.php?action=post;topic=610589.0;num_replies=8
Thank you.
"
What was their answer?
They wrote me:
"we accept only notarized copies sent to our office by postal mail."