Hello,
I am using Windows 7 and when I try to login with Minergate GUI software, nothing seems to happen. Also the console version is not working. I tried out several versions but it's always the same problem.
I created a support ticket. They told me to try out the newest version. I did. Same Problem.
My internet connection is working fine, my antivirus is turned off and I'm not using any proxy or firewall. The problem still exists, when I'm booting into safe mode.
Here is the log file (edited email adress):
[2015-05-15 15:39:46.536] [ info] Pool parameters query...
[2015-05-15 15:39:46.628] [error] POOL response data:
[2015-05-15 15:39:47.628] [ info] Pool parameters query...
[2015-05-15 15:39:47.695] [error] POOL response data:
[2015-05-15 15:39:48.695] [ info] Pool parameters query...
[2015-05-15 15:39:48.762] [error] POOL response data:
[2015-05-15 15:39:49.762] [ info] Pool parameters query...
[2015-05-15 15:39:49.829] [error] POOL response data:
[2015-05-15 15:39:50.829] [ info] Pool parameters query...
[2015-05-15 15:39:50.829] [error] Unable to get configuration from
https://minergate.com.
[2015-05-15 15:39:50.839] [ info] Log out
email@adress.com[2015-05-15 15:39:50.898] [error] POOL response data:
[2015-05-15 15:39:56.120] [ info] Pool parameters query...
[2015-05-15 15:39:56.208] [error] POOL response data:
[2015-05-15 15:39:57.208] [ info] Pool parameters query...
[2015-05-15 15:39:57.277] [error] POOL response data:
[2015-05-15 15:39:58.277] [ info] Pool parameters query...
[2015-05-15 15:39:58.347] [error] POOL response data:
[2015-05-15 15:39:59.347] [ info] Pool parameters query...
[2015-05-15 15:39:59.416] [error] POOL response data:
[2015-05-15 15:40:00.416] [ info] Pool parameters query...
[2015-05-15 15:40:00.416] [error] Unable to get configuration from
https://minergate.com.
[2015-05-15 15:40:00.426] [ info] Log out
email@adress.com[2015-05-15 15:40:00.485] [error] POOL response data:
[2015-05-15 15:40:03.288] [ info] Show MinerGate log
Can anyone please help me?
![Cry](https://bitcointalk.org/Smileys/default/cry.gif)