Unfortunately there's still a good deal about the ripple network and software that we're still learning to deal with, and the fact it is in rapid development doesn't help our case a bit. That said, the DR system was coded to default to manual intervention whenever there's any ambiguity in what the proper action is, and that's what happened to you (and others).
But fear not, it was just waiting on us to be double safe. Let us know if there's any additional trouble.
The funds have come through! Thanks for you help and service. Ripple and Dividend Rippler are still developing and while I experienced some hiccups (as a new user) it's clear they are strong foundations for quality services. I look forward to doing business with you in the future.