samlitecoin,

No, you cannot withdraw funds from Etana to anyone else’s account. The primary advantage of Etana is that there is now a USD funding service for international individuals - a service that was previously unavailable.

AppliedOptimal,

While it's something we currently do not offer, it's certainly something up for potential exploration by the team in the future - ultimately depending on user interest and demand.

FuriousGeorge,

Chase from Kraken support here. Might you be able to provide us with the specific errors and/or issues you were encountering when creating an account?

Regarding our fiat currency deposit / withdrawal processing times, we provide the following estimates in the following support article.

Samdan777712,

We apologize for the delay in responding, however please feel free to PM me your ticket # and I’ll make certain your ticket, as well as your questions are looked into by the team.

Sampam,

At the moment, the team doesn't have any news or updates regarding USD funding for international individuals.

Sampam,

Unfortunately we do not have any updates at this time, however this is subject to change shortly. Once we received any news or developments regarding USD funding for international individuals, we’ll make certain to update everyone in this thread.

A number of users have reported experiencing funding delays, as well as issues with our API today. While we have implemented a number of upgrades to the website and trading engine, our development team is continuing to investigate these issues and we hope to have them resolved soon.

For those interested in receiving updates, we ask for you to regularly check our Status page - https://status.kraken.com

not.you,

At the moment, yes. We recognize the new panel's behavior can be a bit annoying for many users so we hope to tweak this in the next update. We appreciate you bringing this to our attention.

Please note that Kralken-RJ is NOT affiliated with Kraken and is looking to scam Bitcointalk users. The user has been reported to the forum moderators - thank you!

Update: Please be on the lookout for phishing scams and beware of users that are similar to ours that promise coin giveaways, if you send them a deposit first. It's important to note that Kraken will never ask you for your username or password. When assisting our users, we may ask for your Public Account ID (found under the Settings: Account tab) and support request number, however.


While we are always open to adding new digital assets and pairs to our exchange, we never announce in advance which ones will be listed. Keep in mind that new assets and trading pairs are typically announced on our blog and Twitter, however.

Kraken is one of the largest and most successful bitcoin exchanges in the world and we’re growing faster than ever. We’re looking for people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers, we truly believe our success depends on having both in spades. Join us and the movement to change the way the world thinks about money.

Kraken announced the acquisition of Crypto Facilities, a world-leading, regulated cryptocurrency trading platform and index provider in February of this year. The combination of Kraken and Crypto Facilities (now Kraken Futures) creates a global leader in cryptocurrency spot and futures trading. A pioneer in the industry, the firm was the first regulated entity to list futures on Bitcoin, Ethereum, Ripple XRP, Litecoin and Bitcoin Cash. Users value the high integrity, low latency marketplace that Crypto Facilities provides under the regulatory supervision of the UK’s Financial Conduct Authority.

Learn more about us:

• Read our reviews on Glassdoor
• Follow us on Twitter
• Catch up on our blog

About the Role

This job is London-based

As Product Marketing Manager, you will lead product marketing efforts at Kraken Futures. Reporting to the VP of Growth, you will be responsible for launching, developing and executing marketing strategies and tactics to drive user acquisition, conversion and ongoing engagement across our growing portfolio of products.

You should be data driven and growth obsessed, with at least 3 years experience growing startups into market leading businesses. The ideal candidate should be equal parts technical and creative, highly analytical and willing to roll their sleeves up. You will be expected to build a world-class product marketing practice, taking our Futures business to the next level in record time.

You will:

- Build, optimize and scale effective marketing campaigns to drive growth across digital marketing channels
- Identify and test new innovative growth opportunities to deliver on goals Collaborate with internal teams / vendors to evaluate and optimize our growth strategy
- Manage performance metrics and budget tracking to intelligently scale acquisition efforts
- Generate and create data driven hypotheses to execute experiments across the marketing funnel to optimize conversion and other key performance metrics
- Develop and execute global marketing strategies with integrated campaigns focusing on user acquisition and brand awareness
- Grow Kraken Futures share globally, with a focus on Asian markets
- Design, execute and report on A/B and multivariate user tests
- Tell stories with data, transforming it into insightful and easy to interpret visuals
- Help develop and maintain brand voice, design and messaging Drive innovation and experimentation devising new acquisition channels, organic loops, business models, partnerships and retention strategies
- Work closely with the Product and Engineering teams to develop and launch standout features and products
- Establish and manage ARPU, LTV and UA budgets for all our products
- Discover and validate market problems (both existing and future customers)
- Position the product for all markets and buyer types
- Analyze the competitive landscape

Qualifications:

- B.A. or B.S. in Marketing, Communications, Finance or related field
- 3-5 years of product marketing experience
- Cryptocurrency or fintech experience required
- Knowledge and background in financial products is preferred. Ideally coming from a trading or brokerage background.
- Strong leadership, strategic thinking and practical organizational planning skills
- Demonstrated track record of success in shaping and influencing an organization’s strategic agenda and priorities.
- Must be able to work across departments and regions, including internationally
- Expert knowledge of analytics software
- Solid foundation with all social media platforms and ad serving tools
- Creative thinker coming up with unique hacks that grow the user base
- Well-versed in all digital marketing tactics, including SEO, SEM, social media advertising, email marketing, content marketing, online display media, etc.

You Are:

- Someone with a proven track record bringing financial products successfully to market
- Ready to accomplish ambitious goals that will impact the trajectory of the company
- A habitual experimenter who likes to try out various ways to improve funnel metrics while using data to understand what is, or isn’t working and why
- A keen student of A/B Testing, funnel analysis, customer acquisition costs, and other relevant SaaS metrics
- A hacker at heart – scrappy, likes to get things done, believes in quick iterations
- An excellent self starter that can start growing the business from day one
- A passionate product marketer with a deep understanding of and experience with the latest trends and current best practices in growth hacking and measuring its success

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of. 

We’re powered by people from the around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Kraken is Delisting BSV

Cryptocurrency is about creating a better world. At Kraken, we take this mission seriously. Our focus is on delivering the freedom digital currencies offer. Freedom from centralized systems, financial freedom and critically, freedom from oppression. Our vision of the future doesn’t work unless it works for everyone.

Over the last few months, the team behind Bitcoin SV have engaged in behaviour completely antithetical to everything we at Kraken and the wider crypto community stands for. It started with fraudulent claims, escalating to threats and legal action, with the BSV team suing a number of people speaking out against them. The threats made last week to individual members of the community were the last straw.

This aggression will not stand. Alongside other upstanding members of the community, and in consultation with more than 70,000 Kraken users, we have decided to delist Bitcoin SV. Deposits will be disabled April 22. Trading will cease on all trading pairs April 29. Withdrawals will continue until May 31.

A secure, sustainable and trustworthy ecosystem is only possible if community members live by these values. Crypto’s future is bright. There is no room for bad actors. We appreciate the community’s support as we work together to create the world we want to see.

The above announcement can also be found in our most recent blog post: https://blog.kraken.com/post/2274/kraken-is-delisting-bsv/

Dune_R,

We're sorry to hear you're having issues logging into your account. If you haven't already, please use the following form to escalate your ticket and an agent will be with you as soon as possible: https://docs.google.com/forms/d/e/1FAIpQLScCdK0IeMKRdYQUrpZRte71T_ksukoCU_7nnssYWSgrpoYMkA/viewform

Not quite yet. Once we near its launch, we can definitely throw out firmer specifics, however. Those watching this thread will be one of the first to know once a new funding option becomes available.


For some of the security measures we put in place, feel free to check out our Security section of our website - https://www.kraken.com/en-us/features/security.

An additional source of interest would be our latest podcasts (specifically EP 3: Chasing the Conspiracy), where Jesse and Christina talk in depth about the recent QuadrigaCX situation - https://www.kraken.com/en-us/learn/podcast.

Unfortunately we’re unable to provide any specific ETAs at the moment, however an announcement will be made here once it becomes available.


At Kraken, safeguarding your funds has and always will be a top priority of ours. We have multiple mechanisms in place to ensure a situation like this would never occur on Kraken.

We’re offering a $100,000 reward for discovery of Quadriga coins

About a month ago, on January 26, QuadrigaCX (a Canadian crypto exchange with clients around the world) suspended operations. Seven weeks prior, their CEO passed away suddenly and unexpectedly, leaving the business without a continuity plan. Supposedly, he was the only person who knew the location of and/or could access the client funds (fiat and crypto) totaling approximately $190 million US dollars (belonging to 115,000 clients). Some say the events and circumstances surrounding this case are too suspicious to be believed.

In response, Kraken is giving up to $100,000 USD (fiat or crypto) as a reward for the tip(s) that best lead to the discovery of the missing $190 million US dollars. For more details, please read our most recent blog post: https://blog.kraken.com/post/2155/were-offering-a-100000-reward-for-discovery-of-quadriga-coins/

Sampam,

Though international individuals do not currently have any USD funding options available, we expect this to change soon.


Superbit,

There are no updates for Cavitrex shareholders at this time.

Sampam,

As you've mentioned, international USD funding is currently available to Tier 4 clients, however we can understand your frustration as there are transaction minimums to utilize the method.

Though we have no updates at the moment, we are still working on establishing new banking relationships that would re-enable international USD funding to both Tier 3 / 4 clients and remove the required high transaction minimums.

Aeks,

Stop Loss Limit, Take Profit Limit, and other combined advanced order types are still unavailable at this time - as the team is still working on re-enabling these order types. Unfortunately, we do not currently have an estimated time on when they will be re-enabled, however.

LeGaulois,

1. Yes, Crypto Facilities is authorized and regulated by the UK Financial Conduct Authority.

2. You do not need to create a new account. As gentlemand has already mentioned, you'll want to follow the steps included in the following support article: https://support.kraken.com/hc/en-us/articles/360022618012-how-to-unlock-futures-trading