I offer you some solutions to this problem.
Update Generic USB Hub Drive
1)Go to the Start Menu and search ‘RUN’.
2) Type ‘devmgmt.msc’ on the “RUN” Programmer and click OK
3) Expand the Universal serial bus controller, right-click on the USB hub device and click on the Update driver software.
4) on the ‘Browse my computer for Driver Software’
5) Click on the ‘Let me pick from a list of device drivers on my computer‘
6) You will able to see ‘Generic USB Hub’ as a model, select it and click the next button.
7) After that, you will see installing drivers.
Redo this process for other ‘Generic USB Hub drivers‘
If you don't get any results from this solution,
here are some more solutionsI had this prblem too this solution fixed my usb not recognised error
Can you provide more information if your still exists so we can help with other methods