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Fucking pathetic scammers
Never ever trust fucking chinese re-sellers like Canaan
Long story short.
I order 4 x Avalon Miner A1246-93T 3420W from their website paying exactly 0.32390139btc.
After some hours i did some researched here and there and i found that i did terrible mistake by trusting them with my money..
I was already in their Telegram so i decide to contact their admin Coco with username @cocogao on Telegram.
I have send him/her screenshot from my phone with the payment confirming its me, i also provided them with my personal information, my shipping address, my order number and like everything they needed to verify me.
As that was enough in that time, later i was requested to send them email requesting refund from the email i used to order which i did.
Because my ledger broke few hours ago and i don't have the seed (yes i know i am dumb) i requested my refund to be done to wallet i have access to.
I provided the wallet i want my refund to Coco in telegram, also send them email from the very same email i have registration on their website and everything.
After i pass all their nazi checks, i've been told that they have a "rule" that force them to return the payment to the "original wallet" it was send from
I explain them that my ledger is broken, that i have no seed to access my wallet and if they return the money there, they are lost without success.
After i send them again couple of emails requesting my refund to be done to wallet i have access to i was blocked from their telegram and by their admins.
I have passed all their nazi checks to verify myself, requested refund to wallet i have access to and explain why the refund should not be done the the wallet i send the payment from but without success...
I was "chatting" with Coco for several hours doing whatever she/he ask me for as requests, but seems like even that didn't help.
So now they are trying to "refund" my bitcoins to my ledger that i have no longer access to, trying to "clean" their hands by "refunding" to wallet that no one have access to and leave me scammed and without my money.
I can understand that there could be language barrier, but there is so many free translators over internet if they don't understand English.
And of course, they should understand English if they want to work with people outside of China.
Seems like Canaan is scamming me and don't want to refund me after all their nazi checks and everything
