I created an account on Rollbit on the 28th of February because it was recommended by some friends, just to be left with a bitter taste.

After depositing around $500 I managed to get around $4500 in winnings and when I tried to withdraw, I did my KYC quickly for the first time, shortly after I got contact support, which I did to be told that I am trying to avoid a ban, also just being told that the links are obvious, but they never said which links, they just asked me about another account, which I don't have.

I don't care about the account I just want the money back, I don't understand after I did all the KYC including passport, live facial recognition, or whatever is called, just to be told that I am avoiding a ban and they close my account without showing any proof.

Very poor experience I don't know if I can do anything to get my money back as support just ignores me, so just avoid it I will attach the pics as well

https://imgur.com/a/eRlQMdj