We consider faucet abuse using the faucet extensively with no input to the community or betting activity. We won't disclose how we determine botting or else that will allow botters to get around the bans.
The faucet is there for users to test the site & have some fun on the side - It isn't a charity.
We're pretty certain all bans made were legit however if you do have a complaint you can submit a support ticket & we can review your ban.
My account was also banned from the faucet. It is understandable that regular faucet users aren't that popular for you as owner. Also I accept if you decide to define claiming the faucet often as abusive. What bothers me a little that your statement was “we just banned over 800 faucet bots”, as I claimed the faucet manually by using my iphone by stopping the time to 3 minutes. And everyone who knows these Google picture captchas would agree that it is nearly impossible to cheat on these.
I am a member since September 17 of 2014 and my main inspiration to join your site was a Facebook post about a user named Singpays who made his profits just by claiming the faucet:
https://www.facebook.com/officialprimedice/photos/a.292583794257151.1073741830.147998738715658/306970559485141/So I decided to give it a try and so for the last year I tried to boost up my faucet by wagering me up to a higher Level and then and when I tried a lucky dice. So the reason of no betting activity (I have over 600’000 bets) and no input to the community may be right for the bot-people only, but I wouldn't consider myself as a botter under these therms (you can still call me abuser, I would be fine with that).
Maybe it would have been better instead of auto-banning all often-faucet-claimers to make some restrictions like limiting the amount of claims per day or making longer time intervals between claims for non-depositers?
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