Hello,
i have problems with Xapo since over 2 weeks.
First they wanted verification after i had 420$ on the Wallet. I send them all and they closed my Account.
After that i send them my Bitcoins adress that they send my money to this wallet.
THIS IS OVER 2 WEEKS AGO... They said max. 7 Days.
When i ask for a payout they always send me the same message.
Hi XXXXXX,
Thanks for giving us an external bitcoin address! We can certainly close your account and give you a refund. We process refunds every 7 days and that is when we will send your balance of 0.68
BTC to XXXXXXXXXXXXXXXXXXX
Please note that your account will be closed and your Xapo wallet addresses will be blocked from now on. If you were using Xapo addresses to receive bitcoin, you will no longer be able to use these so please make sure that you do not send any more funds to any Xapo addresses - thank you!
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