Hey Guys, just started using xmr and have an issue I hope someone can help me out with. Ok I opened a Web wallet at my monero and have made numerous buys using bitcoin and shapeshift with no problems. I also installed v.10 node and simple wallet on my laptop and have transferred from my monero to my wallet on the laptop also with no problem. Now I tried to go directly from BTC-->shapeshift-->simple wallet. Everything seemed to go throught, shapeshift says it's all done but nothing shows up in simple wallet, no pending, balance and locked balance haven't changed, refreshed many times also and no TXID. The only thing I did different with shapeshift is I didn't put a payment ID since the user guide stated I didn't need to do this if I own the address. I did this going from my monero and simple wallet and it workout fine. I'm really hoping it's not the payment ID since I heard it could be lost forever if that the case. Can anyone offer some advise other than contact shapeshift?  Thanks in advance.