For the IP, some internet providers using an IP Static from their service.
In my case, I use tor for logging in my FJu account. So obviously they are not receiving my real IP. I prefer it for privacy only.
Pending
I've open case withdrawal in this site . 0.018btc . can not log in to my account , waiting response from Fortunejack department .
I hope you made contact with their customer support? Alternatively you can PM OP too.
I was explain them about my case and they decide not allowed me play at FortuneJack anymore . so with that decision i dont want to play at FT either .
AND FOR EVERYONE : HAVE MANY MANY SITES BETTER FT ( Promo , dont need kyc , v.v.. ) SO WHY YOU CHOOSE THIS ?
If anyone interested PM me I will give u a some sites . or maybe a little $ for test your enjoy w it .