I registered on Coinslotty website few days ago and I had some time to test games mostly from Live Casino because I was a part of group B testers, but I played few slot games as well.
Everything went smooth during registration and I deposited Bitcoin that quickly appeared in my account, and after confirmation I could use that for gambling.
First thing I noticed is that I can't change μBTC to mBTC or BTC, or maybe I couldn't find it anywhere in settings, and that is one thing that needs to be improved and set manually.
Deposit page is only showing option to use six coins, Bitcoin, ETH, Doge, LTC and XRP, that is enough for me, but I think other people want to see more coins supported.
Games l liked playing are mostly from provider Pragmaticplaylive because they didn't ask for entering any additional details like my name.
My favorite games played are PowerUP Roulette, Mega Wheel, Sweet Bonanza Candyland, and few other types of roulette.
Few games I tried never loaded for me, or they showed some error and black screen like in case of Drops and Wins Lobby.
During the time I played PowerUP Roulette I had some issues with lagging video, so I had to reduce video to low quality to play the game.
Other than that everything worked fine and roulette is simple game to understand.
If you have slow internet connection than it's better to switch on low settings right away.
If you want to watch and listen and look at nice girls while playing than I suggest playing a game of spinning wheels like Mega Wheel and Sweet Bonanza Candyland.
Games are fun and you wont get bored because girls are making active conversation and talking about their lives.
I would love this games and girls much more if I won more money, but I am not complaining about that
I played few slot games I know from other casinos, like Gates of Olympus but I didn't have much luck.
Now here comes the interesting part, after I tried to test how withdrawal works.
I entered withdrawal address and wanted to enter small amount of Bitcoin, now on this page I have to enter BTC value and my accounts is showing μBTC.
This can be confusing to some people and there is no option to withdraw everything, so amount can only be entered manually.
I made sure mistake was not made with zeros and I waited for several hours until I received few messages on my email address.
It showed that my withdrawal was declined and on Coinslotty account it showed rejected:
I tried talking with Coinslotty support about this and I first had go go with many machine questions before I could get option to talk with real human agent.
I didn't had to wait long time and I received answers on questions I asked but I would like to see sound options for receiving messages while waiting.
This is first casino that asked me to play my deposit 3 times and to enter all my personal details before making withdrawals.
Other casinos I use never asked me to play 3 times deposit if I don't sign up for some bonus, and I didn't do that with Coinslotty.
When I asked support why I need to enter my personal details for this low amount of money, and they said this, According to the Terms and Conditions:
I think support can do better job and answer more quickly, I had a feeling like I am talking with half AI half human sometimes.
Support can do much better job and it needs to be improved.
I don't want to push things and do kyc verification for $10 so I went on playing and losing more money.
Other people reported this problem so I am not the only one and I didn't do anything suspicious.
What I like: Quick and easy registration, big choice of games, nice design.
What I dont like: Support, Asking me personal details for $10 withdrawal test, plying deposit 3 times for all players and all deposits even without bonus, some games didn't work for me.
General Experience: I think Coinslotty can find their spot under the sun in world of crypto casinos, but they need to improve things I wrote before.
Suggestion I have is to add eGames, eSport and maybe real sport betting, but priority should be fixing this issues with withdrawals.
There are some more μBTC let on my account so I will play more until I spend it all or win big, and this review could be updated during this time.
I can't use casino that claims no kyc up to 2BTC and than asks me to do it for $10, it's almost funny
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