Hello Ahmed.

Unfortunately, you left me no choice but to do this considering you haven't done what you said you would in the last ticket, and in the one I still have open, you haven't even responded.

https://gyazo.com/6e61206962ab241e7b060de4ff989594
https://gyazo.com/fdd9205e25e57199b09fbb300bb63715

https://gyazo.com/ff33a1214b23bb2cd595f91e6d086f0b

https://gyazo.com/b0b8908c0648a7551335306947f2fb2f
https://gyazo.com/6f1ad994ae7f19c11c444869d24a7357

https://gyazo.com/b1c93e3880f50f8bbabd242ebfeb8f7b

https://gyazo.com/c0b172ad58e65dd1b5c5bdc9aeb56d0f

I have had to start 5 tickets within my FIRST WEEK with Betarigs.

Here is #5

https://gyazo.com/e78b140f8a024f806f587a6de460ec68


Here is the rig, and my current status being tied up because they offlined during rental, and you seem to want to refuse to fix it, and refuse to respond to me.

https://gyazo.com/d8f760f5161795f76e7c055a4f75e20a
https://gyazo.com/a9d7bf472bc7c1cd94200ff149a9d7ad
https://gyazo.com/e31e8ed3ad83601b937e8540013c1c56
https://gyazo.com/b4a39d4d00c4e7fdf1615d34ce493741

Please don't try saying that ltc.ghash.io is unstable, either.  I think you'll find more than a few vocal people who know better.

Just so people know I'm not kidding, the timestamps are on the ticket, and how long it's been since I've written it.  "Pics, or it didn't happen..."

https://gyazo.com/d444d6de4d8c17f37c9506b861bc8f70

---------------

Now, because the pictures don't tell the entire story:

I started with Betarigs a little over a week ago, and my initial deposits didn't even credit for a whole day.  I had to write a ticket with the blockchain info to get them credited.

I tried sending funds from my account to my wallet, because obviously, I didn't trust them at this point.  I couldn't.  I finally decided to rent rigs to 'pay myself back'.

Then I ended up renting several rigs, and noticed that after 5 rentals, I couldn't access any of the rig pages.  Error 500.  I kept getting similar errors in Firefox and Safari.

After one those rigs finished their runs, I ended up being able to see them all again.

I was slowly but surely clearing out my wallet, and now I have this:  A rig that offlined 3 hours into the rental, which was supposed to run for 3 days, but has instead been locking things up for 6 days.  I also have a ticket I wrote to you over 2 days ago which you have yet to respond to, even with a cursory, 'I'll look into it."

When I see someone else having withdrawal issues, and you saying you have bitcoin issues, I really start thinking the absolute worst, but that could easily be me letting paranoia kick in.



I'd like you to resolve this please.  The reason I've had to take this public is that I've had no response to my ticket, and the one you did respond to you have yet to make good on.  If it won't get cleared in private, I'll let the court of public opinion have at you.  Plain and simple.

-Patrick

Thx Ahmed.
What about the login issue?
 I've tried several times over the past 4 hrs. Still can't get into my account. I assume everyone is having the same problem.