What happened to the site? It was a mess yesterday nothing was working and always getting booted out and couldn't place any bets.
Hey Wendigo, The tech team was working through some maintenance yesterday, I'm really sorry you had trouble with the site! They're still working on the chat today, but everything else should be back to normal. If you're experiencing any issues, please contact Support. Thanks! Jenny |
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I have used Nitrogen Sports in the past, and they are a very trustworthy site in my opinion.
Thanks r3wt, that's great to hear! I'm glad you're enjoying the site! Jenny |
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What happened to the NHL / NBA props?
Hey there! We do rely on an odds provider, so I can't make any promises. But, please contact our Support team with any requests for lines! Thanks, Jenny |
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I was getting a 505 time out error while trying to load your site on Chrome. CTRL + F5 fixed it. I'm just putting this here so others can try it before contacting you  If the site is not loading hit CTRL+F5!!! Thanks so much for the heads up! Jenny |
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**PLEASE NOTE**
We will be undergoing scheduled maintenance today, Monday March 30th, and service will be unavailable starting at 8:00am CST for approximately 3 hours.
Thank you!
can't wait to see you guys back up and running!  We're back! Betting, blackjack, and poker are now up. The chat will be back a little later today. Thanks for your patience everyone, and happy betting! Jenny |
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Hey Guys! We are very excited for live betting, but it is still in its early stages and is being tested. Once it is completely ready we will definitely make the announcement. We do not have an ETA for it but live betting will be coming! Cheers and happy betting! Roy  I had a question regarding the live betting . A lot of matches that Nitrogen has are matches that are local in different countries, will these as well be included in the live betting or will it only be the major leagues ? Hey Twipple, Unfortunately we don't have a lot to share about live betting yet. But stay tuned, we look forward to talking more about it in the future! Jenny |
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**PLEASE NOTE**
We will be undergoing scheduled maintenance today, Monday March 30th, and service will be unavailable starting at 8:00am CST for approximately 3 hours.
Thank you!
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keep getting a 500 internal server error while trying to login???
Hey pokerowned, Please email support at support@nitrogensports.eu if you are still having trouble accessing the website. They're great and will be more than happy to help you! If you are experiencing any issues while on the website, do not hesitate to send in a support ticket: https://nitrogensports.eu/n/supportCheers, Roy |
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Hey Guys! We are very excited for live betting, but it is still in its early stages and is being tested. Once it is completely ready we will definitely make the announcement. We do not have an ETA for it but live betting will be coming! Cheers and happy betting! Roy |
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How long have withdrawals been taken?
Hey DT3, Any caught withdrawals are taking less than 10 minutes to be processed Happy betting! Jenny What are "caught withdrawals"? I just made a withdrawal. It arrived 8 minutes later.
Hey Gogo, Some withdrawals are "caught" or flagged for a manual review. We always put security first! Our Support team has been doing an awesome job at processing those in only a few minutes. I'm glad to hear yours arrived quickly! Jenny Jenny, what percent of withdrawals were "caught" for manual review this month? (Hint: 100%). Stop advertising instant withdrawals! What you're saying here is incredibly misleading / flat out lying. Hey tgray! We really appreciate your feedback and I have passed that along to Jenny! If you are having any issues with withdrawals please send in a support ticket or email them at support@nitrogensports.eu. They will be happy to help you and answer your questions. Best Regards, Roy |
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oh ya i can see it, the freeroll prize too low i think , in another site i can get 100mbtc freeroll, maybe you can raise the bounty  I think the freerolls are pretty good already considering they have them throughout the day. But I do think the hourly freerolls should be atleast 5 mbtc. 1 mbtc is only 24 cents, and not worth the time. Hey Guys! Thanks for your suggestions, they are really appreciated! We do have a 500mbtc freeroll tomorrow at 5pm (it runs every Sunday) and a daily 750mbtc tournament with only a 25mbtc buy-in! Cheers, Roy |
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Is there a way to cancel a bet which is made for a game 2 months in the future ? I just made it so that I don't forget about the game and now need the money.
Hey jmintuck! Thanks for reaching out to us! Please send in a ticket to our support team and they will be very happy to help you. You can contact them here: https://nitrogensports.eu/n/support or send them an email at support@nitrogensports.euHappy betting! Roy |
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as far as having to wait to play. that's the beauty of it for nitro. they will be stuck playing and giving rake. you might have some players who bought in for 1 chip giving 100's in rake before losing or winning. which they would never do since they are 1 chip players.
however yes, a couple months, is definitely too long. which is why i keep saying the out given x period of time. i've said this for the 3rd time now in 3 post. all within the last couple post of this thread.
No, see, that's a BAD thing for Nitro and the players. If someone plays, 'wins' 100 chips, and then has to wait "x period of time" (which will always be >one week), that hurts everyone. That player ISN'T playing and giving rake, because they have their chips tied up in the ticket. And if that player is someone who isn't a grinder and just wants to build up, that player isn't even playing more lower steps because he's waiting for his game to run. Less games run, no money is put into the economy for good players to win (which is what drives them), no money is being raked (which drives the site). I do agree that something should be done to drive traffic as the poker side is pretty dead. My suggestions would be to promote to poker forums (not just here) and create a promo that encourages action. I think they are on the right track with the bets-for-loyalty-level promo and last month's freerolls for hands played. My suggestion would be to create a weekly rake race, similar to WPN's The Beast promo which is VERY successful. They take 25-33% of the rake they make and add it to a growing fund, rewarding players with points based on their contributed rake (or dealt...but I think contributed is better as it encourages action). At the end of the week, players get paid out from the week's worth of collected rake based on how many points they earned (which is a direct result of how much rake they generated). Aaaaaaaaaand that's the end of my free advice haha. Hey guys, Thank you so much for your suggestions! We really appreciate your enthusiasm and dedication to the Nitrogen community. I've passed all your feedback on to the poker team! Happy betting Jenny |
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I had a problem on the site and the ticket still hasn't been resolved. How long before can I actually expect to get answers by ? Do I actually have to wait 6 months for it ?  Its already been 22 days. And the reply above was sent 15 days back. Hey vatanen, I know you've been chatting with support; I'd recommend that you follow up with them! If you'd like to PM me your usernumber, I'd be happy to give them a shout as well. Thanks! Jenny |
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in theory, they eventually should have to be played. unless the same players are winning all the tickets. i think there are a bunch of different 1 chip players. some of them would have to get lucky and earn there way to step 6. in theory.
and if they don't end up running. like i said towards the end. there should be an out given x period of time. even the ticket value that they have won.
Well first off, yes a lot of the same players will be winning tickets as the player base on Nitro is pretty bad. Secondly, for one s6 to run, it would take 9000 1 chip players. There just isn't the volume for that right now. And thirdly, we're talking about a site where people start screaming when their bets aren't graded 60 seconds after a game ends. Do you really think they will sit there and wait a couple months to play/get paid out on a SNG ticket? Hey guys, We really appreciate all the feedback and suggestions! If you have any thoughts or if you'd like to chat, you can reach me at marketing@nitrogensports.eu. Thanks! Jenny |
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can i make a suggestion
i have an idea i would like to propose. a long time ago partypoker had these step tournaments. so did pokerstars i believe.
to higher stakes sngs. i propose you do this. start at like .01 btc buy ins. and at the highest level 1btc. and everything in between. also make sure the prizes are mostly tickets to the next level.
this will increase the rake at your sites since people will have to keep playing. and you will get some higher stakes games going on on your site eventually.
Hey geoffreyqp, Thanks so much for your feedback! We actually do have sngs running with up to 2 btc buy-ins. I really like your thoughts about the prizes; I'll make sure that gets to the right people! Jenny |
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**PLEASE NOTE**
We will be undergoing scheduled maintenance today, Wednesday March 25, and service will be unavailable starting at 8:30am CST for approximately 2 hours. Please take this into consideration when placing wagers on events in and around the affected time.
Thank you!
We're back! Thanks for your patience today during the maintenance; happy betting! |
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The odds you offer are definitely better than other books, any chance to start giving odds on live in-play sports ?
Hey pagalwana, We're definitely working on adding live betting to our site! We'll keep you posted Jenny |
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**PLEASE NOTE**
We will be undergoing scheduled maintenance today, Wednesday March 25, and service will be unavailable starting at 8:30am CST for approximately 2 hours. Please take this into consideration when placing wagers on events in and around the affected time.
Thank you!
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Any chance of putting up mlb futures and win totals for the upcoming season?
Hey sngwinner, I can't make any promises, but I'll definitely pass along the request! Jenny |
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