Bezop team shared today this explanation with facebook.
Bezzopians, we know that everyone is beginning to really itch and squirm for some real solid information and updates. We also know that we've continued to ask you to be patient and that your patience is probably beginning to wear a little thin.
Let me tell you this, we are about to make some very significant announcements. We promise they are not far off and will be well worth the wait. It will simply be irresponsible for us to let anything out that is premature. That said, we are so close that when we do announce, ALL of you are going to be ecstatic that you stuck with us and joined our community.
Now, we have completed all of the distributions. We are cleaning up a handful of claims; either folks that didn't receive enough tokens or feel they didn't get referral credits, etc. We will have all of that wrapped up this week. We are now 90% focused on product development...tightening up the Road Map and completing critical adjustments. Please remember, if you have a claim, send an email with the nature of the claim, the documentation that supports you claim, if BTC, the address you paid into, and the address of the ERC20 compatible wallet. Now, you will NOT get a response until they actually process your email. Then, you will either get tokens in your account, an explanation why you didn't, or a request for more information. That's it.
We know that in some ways, our communications have been far better then most ICOs and we also know that we need to do far better in other areas like customer support. We are addressing all of this. As to customer support, we quite frankly got caught with our pants down when John McAfee announced us as ICO of the week. We were totally unprepared for the avalanche that quickly beset us. That coupled with the relentless security challenges, we were unable to ramp well enough to handle it. Now, having more room to breath, we are able to address these and other issues and we are committed to doing so.
We are asking one last time for you to please bear with us. We will be coming out with a set of announcements that will make us all thrilled that we are Bezoppians. Please stay tuned...