I emailed BTCGuild a request 4 days ago and have not received any reply. It is not an urgent issue, so they might be handling other more important emails first. How long does it normally take to get a reply?
Try resending it. I normally answer support emails in under 24 hours. Make sure the subject isn't a reply to a confirmation email, I automatically delete those. I also ignore emails with vague subject lines because I get too many idiots sending me junk to the support address.
Thanks for quick response, eleuthria. I will resend email with a better subject.
Have still not seen anything from you. If you're sending from your own domain, check your SPF/DKIP records, because they don't even arrive in a spam folder meaning you're getting hard blocked due to bad mail server/dkip/spf settings.
Hey,
Eleuthria, i sent a support email to btcguild about not being able to set a btc address in my auto-withdrawal. Only sending this off in case my email gets sent to spam. Anyways hope to hear from you!
Thanks!