This guy is a serial scammer. He uses the same tactic over and over to scam people and keeps making new accounts. He really has no other life than to scam people. It's the most pathetic thing I've honestly ever seen.
The only thing he keeps consistent is this paypal account
aygund@hotmail.co.uk Call paypal and tell them that he told you to write these things and for them to verify proof/method of shipping. Since you are buying as goods/services there needs to be proof of shipping. DO NOT SAY YOU WERE BUYING DIGITAL ITEMS. Tell them you were buying a physical item and that he told you to write digital.
If you want to take it further, be very polite with the specialist and even ask to speak to a supervisor/manager and explain that this guy is most likely a fraud and to please look further into his account and to verify his identity. The more eyes he has looking at his account. The better chance he will be shut down.