Hello everyone, To accommodate the increasing demand of users with automated trading bots, LakeBTC now provides sample codes to our REST market data API and trading API in a number of programming languages, including Node.js, Ruby, Python, Java, and PHP. Please visit https://www.lakebtc.com/s/api?locale=en for code snippets uploaded to GitHub. btw, LakeBTC API was integrated to Gekko, an open-source bitcoin trading bot written in Node.js. Thanks much.  |
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hi firend, it seem to the same problem with me, how do you deal with it? I send you pm, please share you experience to me normally your bank will do it free of charge. please contact customer support if the problem persists. |
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any news or plan about adding order types?
what order types would you like to see on LakeBTC? We'd love to hear from all users. at least two types of orders: instant and limit.  btw, what kind of photos should be uploaded to pass verification? The only thing I can determine is that the document images after PS will be rejected  could I stop loss when i'm falling? maybe you only can stoploss by yourself  yes you can either manually stop loss, or use trading bot such as Gekko (with LakeBTC API integrated) to implement a more advanced trading strategy. |
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any news or plan about adding order types?
what order types would you like to see on LakeBTC? We'd love to hear from all users. at least two types of orders: instant and limit. btw, what kind of photos should be uploaded to pass verification? The only thing I can determine is that the document images after PS will be rejected could I stop loss when i'm falling? for the time being stop loss order is not available. |
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is it feasible for bank transfer?
bank wire is cost effective if the amount is non-trivial, say a few thousand dollars. it usually takes anything between a couple of hours and 5 business days, depending on your bank and the wire system. |
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Hi,
I tried for weeks to find a way to get USD from Ripple into Lake BTC. I finally attempted the following transaction, which was successful - however there are no funds in the LakeBTC account associated with this Ripple address.
Can you help me figure out what happened to my funds? There was NO way to transfer USD from Ripple to LakeBTC - the funds were forced to be transferred as XRPs ONLY.
Thanks.
LakeBTC only accept Ripple USD cerrently, you send them XRP, they have to refuse to it If you sent us XRP, you may contact customer support to get a refund. Currently we only accept USD over Ripple network. |
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Hi,
I tried for weeks to find a way to get USD from Ripple into Lake BTC. I finally attempted the following transaction, which was successful - however there are no funds in the LakeBTC account associated with this Ripple address.
Can you help me figure out what happened to my funds? There was NO way to transfer USD from Ripple to LakeBTC - the funds were forced to be transferred as XRPs ONLY.
Thanks.
LakeBTC only accept Ripple USD cerrently, you send them XRP, they have to refuse to it That's right. If you send fund to us via Ripple, please make sure what we receive is USD. Do NOT send XRP, or any other currencies to us. If you any of these currencies in your Ripple wallet, pathfinder will try to convert it to USD for you if possible. |
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any news or plan about adding order types?
what order types would you like to see on LakeBTC? We'd love to hear from all users. at least two types of orders: instant and limit. btw, what kind of photos should be uploaded to pass verification? We disabled market order type since it's less frequently used and some new traders got confused by the two. For verification, please see https://www.lakebtc.com/s/help?locale=en#verification |
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any news or plan about adding order types?
what order types would you like to see on LakeBTC? We'd love to hear from all users. |
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egopay is a joke runned by amateurs.
also, egopay transfers should be final so Lakebtc must credit your account. put pressure on them. you already gave them your funds which are not reversible(according to egopay terms)
it is not your concern what kind of problems LakeBtc does have with Egopay and neither about any Egopay stupid rule.
they did not inform you about that prior your transfer so, LakeBTC MUST fund your account otherwise they will proof to be like Egopay amateurs from which everybody is running away.
I think Egopay is easy and fast, just like a middleman, I put the money in there, I can always get it back quickly. But that like you said, all on the premise is that Egopay won't run away. currently we support bank wire, Ripple network and EgoPay. Ripple network and EgoPay are instant. Bank wire usually takes 1 day, but anything between 2 hours and 2-3 days is not surprising. |
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egopay is a joke runned by amateurs.
also, egopay transfers should be final so Lakebtc must credit your account. put pressure on them. you already gave them your funds which are not reversible(according to egopay terms)
it is not your concern what kind of problems LakeBtc does have with Egopay and neither about any Egopay stupid rule.
they did not inform you about that prior your transfer so, LakeBTC MUST fund your account otherwise they will proof to be like Egopay amateurs from which everybody is running away.
EgoPay is available. Otherwise, users will not be able to click the disabled submit button and be alerted of the status. |
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I made a deposit of $ 5,000 on LakeBTC few hours ago. I contacted support and they told me they are with low reserves to process my deposit.
does egopay available? EgoPay is available, and they promised a non-interruption service in the future. Please give it a try and let us know. |
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Hello, please email customer support with your UID. We'd be happy to assist you. |
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Hello Lakebtc,
I called to your support +86 132 6275 6531 , but you couldnt speak English, so I think I can get help here
Last Friday I wire to you a money transfer, but today I recive a bank note that a wrong with this wire.
I talked with the bank but they cant initiate amendment for me. They need to have a request form your bank which they didnt receive a request yet.
Could you help me asking your bank to deal with it?
Thank you.
Hello, please email customer support with your UID. We'd be happy to assist you. |
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You can find the details of the error in the post https://bitcointalk.org/index.php?topic=607119.msg9354136#msg9354136. Dear Users, On Oct 26, Sunday, there's a data error on our ticker API where the USD bid price was unreasonably high. Our production support team conducted a thorough investigation of the trades, cache, and account activities during that period, and found it was caused by a very rare caching problem. Some stale incorrect data was stuck in the cache for the ticker API and was not cleaned up in time. Note that the actual orderbook and trades were NOT affected. All the trades during that period were normal. There was NO flash crash. Even if somebody attempted an attack during that period, no harm could have been done to the market. That being said, we take this incident very seriously and patched our system to stop this rare problem from happening again. We are dedicated to creating a fair and secure marketplace for all bitcoin participants, and we are constantly improving our system, technology, and processes to safeguard your assets and personal information. We apologize for any inconvenience this incurred. Thank you for choosing LakeBTC.com! https://www.lakebtc.com/p/7112?locale=enThank you for posting it here. The post was updated with more in-depth analysis of the incident. Please click https://www.lakebtc.com/p/7112?locale=en |
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thank you for your attention. LakeBTC was safe, and is safe for all users. Please see our investigation of the entire incident: https://www.lakebtc.com/p/7112?locale=enshould you have any questions, please don't hesitate to contact us. |
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Dear Users, To better balance between convenience and security, LakeBTC session timeout period has been adjusted to 4 hours from 30 minutes. It's recommended to click Logout in the menu whenever you are done trading. This is especially important on a public computer. LakeBTC takes security very seriously, and a comprehensive set of security measures is enforced on our side to minimize the risk of bitcoin theft and fraud. On your side, it's highly recommended to choose a strong password, enable Google Authentication, and have your cellphone number verified with us. Click My Account in the menu, then Settings tab for details. Thank you for choosing LakeBTC.com! https://www.lakebtc.com/p/7130?locale=en |
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Dear Users, On Oct 26, Sunday, there's a data error on our ticker API where the USD bid price was unreasonably high. Our production support team conducted a thorough investigation of the trades, cache, and account activities during that period, and found it was caused by a very rare caching problem. Some stale incorrect data was stuck in the cache for the ticker API and was not cleaned up in time. Note that the actual orderbook and trades were NOT affected. All the trades during that period were normal. There was NO flash crash. Even if somebody attempted an attack during that period, no harm could have been done to the market. That being said, we take this incident very seriously and patched our system to stop this rare problem from happening again. We are dedicated to creating a fair and secure marketplace for all bitcoin participants, and we are constantly improving our system, technology, and processes to safeguard your assets and personal information. We apologize for any inconvenience this incurred. Thank you for choosing LakeBTC.com! https://www.lakebtc.com/p/7112?locale=en |
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