How age affects hotel choice

Let’s take a step back from the current situation in the world and look into the hotel preferences of various age groups.

We’ll split our potential clients into the following categories:

The Silent Generation – born before 1946 (age 74+)

Baby boomers – those born between 1946-1965 (age 54-75)

Generation X – people born between 1966-1980 (age 40-54)

Generation Y / Millennials – those born between 1981-2000 (age 20-39).

Chain hotels

People across all age groups prefer staying at large chain hotels.

Economy hotels

Only 12% of baby boomers and 13% of the Silent Generation say they would prefer staying at an economy hotel. The number of millennials (19%) and Generation X (16%) who prefer saving on accommodation is also low.

Mid-range hotels

Almost 72% of the Silent Generation and 69% of boomers prefer staying at mid-range hotels. 61% of Gen X and 60% millennials follow suit.

Luxury hotels

Age is the factor when it comes to the luxury market. Generation X and millennials approve of staying at expensive hotels (22 and 21% respectively), while the Silent Generation (15%) and baby boomers (19%) are less inclined to book an expensive luxury suite.


https://modihost.io/




__________________________________________________________________________

How do we increase sales?

ModiHost’s HMS provides hoteliers with one of the most cost-effective ways of upgrading their existing hotel properties, and in a manner that can substantially boost sales.

We will give a simple example of using the Modihost platform. A hotel at a luxury ski resort is struggling financially. The property is in good condition, in a great location close to an airport, has good transport links to and from the hotel and is near some of the top slopes for snow sports in the world.

Despite this, the hotel barely breaks even after paying the costs of staffing the resort and the fixed costs of its HMS, which are still charged in the off season when the hotel has very few guests. Though the resort has the facilities for several premium services such as hot tub, massages, and luxury food and drink, all of which guests would be happy to pay for, the staff struggle to upsell effectively—the resort switches to ModiHost’s HMS.

ModiHost allows the resort to operate with far fewer staff by automating many processes, lowering wage pressure. The automation of critical processes also results in faster service delivery. Using data insights, the resort can determine exactly which premium services to offer to its guests, increasing profitability. This overall result is to improve the reputation of the resort leading to higher demand and justifying an increase in the price charged to guests per room.

Moreover, since the ModiHost HMS uses a pay-per-use model, the resort is not burdened with high running costs during the off-peak season.

https://modihost.io/


_______________________________________________________________

What about the staff?

Most hotels expend significant resources on human resources management, hiring and employee turnover. ModiHost’s AI driven HR tools utilize the past performance and recruitment data of all hotel employees to provide insights and create optimization recommendations for human resources staff and managers.

These tools can add significant value on a number of fronts:

-Identifying the most talented candidate for any role

-Training new staff through digitized content.

-Reducing employee turnover by managing their progress, identifying areas of their performance that could be improved and recommending training content accordingly

-Predicting the resignation/leave date of an employee, so that management can prepare accordingly.

ModiHost’s HMS provides hoteliers with one of the most cost-effective ways of upgrading their existing hotel properties!


https://modihost.io/



_________________________________________________________

Importance of the Data Platform for Hospitality

Kristofer Holmquist, engineer & computer scientist speaks about how innovative technologies are transforming the hospitality industry.

https://www.youtube.com/watch?v=SDFzMpSiuwU



_____________________________________________________________

What should hotels do in a crisis?

It was almost impossible to foresee the events that lead to this crisis. It wouldn’t be very wise to deny the fact that the hospitality industry is in a difficult place. However, smart entrepreneurs are not only taking advantage of the situation as a learning opportunity but also looking for practical solutions.

The ModiHost team includes professionals with extensive experience in the hospitality industry, and they know how difficult identifying the strengths and weaknesses of a hotel can be like no other. This is why we have created an AI-based system.

We wanted to build a system that is useful to a hotel of any size and class: from a large chain to a small family inn. We are proud to say we have succeeded.
It is now, in such hard times, when ModiHost – our automated hotel management system – can be a saving grace for business.

Thanks to the advanced technologies we used to build it (AI, machine learning) it can “point out” the weaknesses and strengths of the establishment to its owner and top managers. This helps redirect the budget where it matters most. In times of crisis, this can make or break a business. On top of all, it automates a lot of work processes in the hotel to further bolster its efficiency.

For more details visit: https://modihost.io/



_______________________________________________________________________________ _

SaaS is another step towards progress

ModiHost’s Software-as-a-Service (SaaS) model provides excellent flexibility and customizability and can be fine-tuned to meet the needs of every client. With the adaptation of AI integration, data provided by each client will be optimally applicable to the venue in question regardless of its size or features. The information provided to each hotel will, therefore, be actionable by that hotel, without being saturated with irrelevant data points.

What else does the SaaS ModiHost offer?

- Considerable resource-saving
- A cloud-based service doesn’t need a licence to use, unlike packaged software.
- Buying and maintaining server hardware is also not an issue. With ModiHost you only pay for the services you use.

You receive a COMPLETELY ready to use platform out of the box – it doesn’t require additional settings, component installation or tuning. You don’t need special skills to start working with our platform.

Service mobility

Your cloud-based portal is available wherever you have an internet connection. You can easily access it from your smartphone or tablet, making it an optimal choice if you spend a lot of time on the road and have to manage your business remotely.

Why does my hotel need SaaS ModiHost?

Any project manager will tell you: “to be able to work in a team anytime and anywhere independent from location, time zone and Internet device capabilities”. SaaS is great! It’s another step towards progress. It’s no secret that productivity is closely tied to the employee working conditions. Let your teamwork wherever they’re most comfortable, and you will be pleasantly surprised with the results.


https://modihost.io/



__________________________________________________________________________

How will hotels change after coronavirus

We decided to ponder on the idea of how hotels will look like after the coronavirus is defeated.

Transformation of social spaces

One of the leading trends of recent years is the active development of open social spaces. Gastromarkets, coworking spaces, public leisure and recreation facilities.

It’s not unlikely that we’ll see a reverse trend take place in hotel design: division of space, increased personal distance in leisure areas, between tables and seats, strict crowd management.

Online services

Digitization of hotel services has begun before the outbreak and will likely continue along the same track. Chatbots, robots and other technological improvements that replace human workers will continue on their uptrend.

Stricter sanitary measures

Perhaps, one of the main consequences of the outbreak. Generally speaking, modern hotels already have high hygienic standards, but they are likely to be expanded and become even more stringent.

Disposable vs reusable

Now that is one of the contradictory challenges that hoteliers will have to deal with. On the one hand, environmental awareness is at its all-time high, and we have to take care of the environment and choose eco-friendly options.

On the other – the reality of the pandemic is forcing us to go in reverse on this for hygiene reasons.

https://modihost.io/

Anticipating guest wishes

Madrid has recently seen an exciting project presented at the Fitur tourism fair. A luxury room prototype, equipped with AI. The hotel of the future will have sensors and cameras everywhere, collecting data about the guest and analyzing his behaviour and suggesting more personalized, relevant offers.

The technology will allow hotel employees to anticipate exactly what guests may need before the guest even figures out what they want. It means knowing when to serve coffee – thanks to sensors under the mattress signalling the staff that the guest got up. The AI algorithm even considers various cuisine preferences. For example, in anticipation of a large group of tourists from England, it can notify the hotel restaurant to order an additional batch of bacon in advance.

The project of a futuristic hotel was created in Spain, at the Institute of hotel technologies in cooperation with a French company Altran specializing in automating traditional industries. The hotel will have a tracking beacon that will monitor guests’ smartphones location – something several European countries have banned. It also has a voice assistant system capable of recognizing multiple languages.

https://modihost.io/




_________________________________________________________

Humans are inefficient

Even the best staff are not optimally efficient. There is always a lag between making a decision and service delivery, with collaboration between multiple staff members taking time to disseminate information and effectively allocate tasks.

To compound this, even the most dedicated staff members can only work so long before requiring a break. Tiredness in the workplace can directly impact job performance, with service levels being impaired.

ModiHost is a tech company that operates within the hospitality sector. Acutely aware of the problems facing the industry, and the need for a comprehensive solution that removes pain points, we have devoted significant resources towards developing a next-generation HMS capable of transforming the hospitality industry.

A Hotel Management System (HMS) is a software platform that enables hotels to manage a variety of operations by automation. We have implemented advanced technologies to decrease the chance of human error as well as lift the burden off the staff. The ModiHost HMS makes managing a hotel more efficient!

Learn more:

https://modihost.io/



_______________________________________________________________

AI unlocks much-anticipated possibilities for both the guests and the hotel

ModiHost system, based on artificial intelligence, will be able to optimize the routine processes in hotels and its work according to the current workload and other parameters. The artificial intelligence of the system eliminates the need to perform the majority of routine tasks, thereby relieving the load from qualified personnel and allowing them to pay even more attention to guests.

https://www.youtube.com/watch?v=zdSySE8j38A&t=3s



__________________________________________________________


What should hotels do in a crisis?

At this challenging time for the hospitality industry, we would like to show you that there are venues of development out there and it’s most important to think straight. Everything ebbs and flows, and while we may be in the ebb part of it now, we can and should prepare for when the flow comes.

Having analysed the situation, we came to the conclusion that the only potential source of revenue for hotels currently available is domestic tourism. Prepare special pricing for local guests. It would be wise to create special offers for the local community and tourists from countries that can still travel to yours.

Analyse your pricing for the next six months. Perhaps in this time booking volume will return to normal, so it’s reasonable to correct the pricing. Keep your ear to the ground: it’s essential not to miss the bounce and react in time. Watch for when the market picks up and track the occurring changes.

Look for extra revenue wherever possible. Sell additional services, introduce an upselling system – it will yield extra profits, don’t brush it off.

Remember: crises eventually go away and what you need is a strategy! We also suggest introducing an AI-powered SaaS Hotel Management Platform. The system we have created will help analyse the state of the hotel and bring out its strengths.
Business owners will be able to find balance faster in these tumultuous times!

Learn more: https://modihost.io/



_______________________________________________________________________________ __

Time to perfect your business

Every economic crisis is as much a difficult challenge as it is an opportunity. This is the time when companies should mobilize, focus on the critical things and optimize work processes. It’s better not to fall for the panic: the quarantine will pass, so lift your head high, get inspired and prepare some fresh ideas for when things return to normal.

ModiHost is a next-generation cloud-based hotel management platform that integrates AI, Machine Learning, Cognitive Computing and Native Voice Recognition. It enables hotels to deliver a range of advanced, tailored services to their guests.

Moreover, ModiHost furnishes hoteliers with a higher degree of precision and control over their business operations than ever previously possible. ModiHost will also operate with a fairer and more transparent fee system than any HMS currently on the market. While most HMS products charge fixed rates, the ModiHost platform operates on a flexible Pay-Per-Use model wherein hotels only pay fees on delivered services.

Make your business more efficient with ModiHost! We help you see the strengths and weaknesses of your business as well as make the stay at your hotel as comfortable as possible so that your guests want to come back again and again!

Learn how to use the ModiHost platform:
https://modihost.io/media/ModiHost_Whitepaper-v01.pdf

Three steps to close the gap with digitization leaders

As you may know, ModiHost offers a scalable HMS system. We work with the hospitality industry and would love to take this sector to a whole new level with the use of advanced technology. However, we would also like digitization to improve all aspects of our daily lives.

We have made a list of questions that every business owner or top manager should ask themselves if they want to keep up with digitization leaders.

1. Identify your position against the related market players, especially in regards to speed.

At what stage of digitization are you?

How fast are you moving towards the goal?

What are the crucial gaps that need to be filled?

2. What is the current role of digitization in your industry?

What is the main transformation your business will undergo with digitization?

How will your company strive to win in this digital age?

What steps must be taken today to be moving towards your goals?

3. Solve organizational issues from the very first day.

How successful is the transition from experiments to transformation?

Do you plan out the sequence of actions and measure the progress of digitization using tangible indicators?

Is the management team united in their ambition of digitization?

Have you involved the rest of your staff in the effort to achieve this vision?

https://modihost.io/


_____________________________________________________________________

Modihost in 80 seconds

ModiHost is a next-generation cloud-based hotel management platform that integrates AI, Machine Learning, Cognitive Computing and Native Voice Recognition.

It enables hotels to deliver a range of advanced, tailored services to their guests.
All it takes to learn more about our unique project is just 80 seconds of your time!

Want to learn more? Watch the video now!

https://www.youtube.com/watch?v=lDMrWJjvvrk#action=share



__________________________________________________________________




Meet the advisors

No project can do without advisors. They are the people who help significantly improve the project with their knowledge, experience and reputation among the public.

Among our advisors are experts on AI, cognitive tech, analytics and a lot of other related fields.

For a more detailed bio on each advisor, please see our website.

We are proud that such great minds are contributing to our project, helping create new opportunities for the hospitality industry.

Meet:

Prof. Koen Hindriks

Koen is a full professor of Social Artificial Intelligence at the Vrije Universiteit (VU) Amsterdam. Co-founder of Interactive Robotics.

Ali Chaudhry

Ali Chaudhry is a postgraduate researcher in Artificial Intelligence at University College London. Fintech, edtech and agritech professional.

Abhinav Aggarwal

A globally recognized thought leader in Cognitive, Cloud, Analytics, Mobile, Social, Security, Blockchain, eCommerce, and BPM.

Jean-Marc Goossens

Jean-Marc Goossens is a business attorney specializing in international mediation and international investments for more than 25 years.

https://modihost.io/



________________________________________________________________________


Competent competition

The tourism and hospitality industry is going through some tough months in 2020. This, however, doesn’t necessarily mean that competition became any less – but entirely on the contrary – while smaller market players might quit over a dropoff in tourists, the ones left standing aren’t going to give up the fight.

The industry crisis caused by #COVID19 has hotels run near-empty or empty. This means that business owners will strive to cut down on every imaginable expense. The market stands still, waiting for a reversal.

The features our platform provides are as vital as ever. ModiHost furnishes hoteliers with a higher degree of precision and control over their business operations. We have employed AI, Machine Learning and Cognitive Computing so that any hotel anywhere in the world could reduce unnecessary expenses and eliminate the risk of human error.

This way the AI-driven solution will create a smarter system, more responsive to the needs of guests, more intuitive for staff, and more profitable for hotel owners while resolving a range of issues experienced by all players in the hospitality ecosystem.

We also understand that in the time of total economic rationalization hotels should have access to HMS for a competitive price. We have thought this through! ModiHost will also operate with a fairer and more transparent fee system than any HMS currently on the market. While most HMS products charge fixed rates, the ModiHost platform operates on a flexible Pay-Per-Use model wherein hotels only pay fees on delivered services.

Paying only for the options you choose with ModiHost is convenient and cost-effective!

Learn more: https://modihost.io/



________________________________________________________

New generation HMS

When guests arrive in a town or country they haven’t been to before; it’s often a stressful situation. Both the hotel and the resort they’re staying in are usually perceived as a familiar oasis in the desert of the hostile unknown. The hospitality industry anywhere in the world pursues two main goals: make the guests feel as at home as possible and help them adapt to the environment they now find themselves in.

The best hotels are focused on providing the guests with the best opportunities for comfortable living. However, even the best employees can’t foresee every client’s wish.

By creating a next-generation HMS system, we wanted every hotel guest to feel special everywhere in the world because hotel staff everywhere knows their wishes.

We achieved exactly that by employing AI and cognitive computing algorithms. The specially developed ModiHost AI will use past data to predict the wants and needs of hotel guests.

ModiHost HMS uses cognitive computing algorithms for conditional decision-making. For instance, where a guest elects to share their travel information, ModiHost’s AI will offer to assist in arranging transport to and from the airport or station.

The system will automatically book a vetted taxi service that offers the best price and is available at the time of travel. ModiHost will continuously monitor the guest’s travel information to ensure that any necessary changes in travel arrangements are made automatically.

Where a guest orders an in-room movie, the ModiHost HMS will offer food and drink options in line with their recorded dining preferences. Information can be drawn from the guest’s in-hotel dining, dining records at other hotels within the ecosystem, restaurant booking preferences and any information that the guest elects to provide ModiHost.

This is just a small example of how different the hotel service – and the entire industry – can look. Thanks to machine learning algorithms, our system teaches itself and can adapt to the needs of any hotel!

More details about our solution: https://modihost.io/media/ModiHost_Whitepaper-v01.pdf




___________________________________________________________________


Modihost: introducing AI into the hospitality industry

Today we would like to talk about the three ways you can improve hotel service using the ModiHost AI platform. Here you will find examples of how implementing our HMS into room service allows us to improve the guest experience and help the hotelier.

Online from check-in to check-out

In the past, when guests needed something, they had to get up, pick up the phone and call the room service or go looking for a hotel maid. We offer connecting a chatbot that works 24/7 and helps find information from check-in to check-out. We use IBM Watson Assistant.

The Watson Assistant knows when to search for an answer from a knowledge base, when to ask for clarity, and when to direct guests to a human.

Breaking language barriers

It’s unlikely that even the most educated hotel employees can speak all the languages their guests come in with.

ModiHost will incorporate the latest developments in Natural Language Processing techniques and support several different styles for communication with guests and staff. ModiHost’s native voice processing software currently supports fourteen separate languages.

Customized service

Virtual assistants have the maximum data about the available services – room service, F&B, entertainment etc – on the one hand they inform the guest about their availability in a non-intrusive manner, on the other – collect the data about the guest so that their next visit the system knows what services they are more prone to use.

Conclusion

If the guest feels the hotel is his friend, that they are awaited and truly welcome at the hotel, that employees know their preferences and wishes – they are more likely to revisit the hotel.

Our HMS is a self-learning system, scalable and efficient, suitable to every hotel. By implementing the ModiHost HMS you also implement AI, Machine Learning, Cognitive Computing and robotics into your operations along with it. 

https://modihost.io/

Tokensale Information

Whitelist yourself to participate in a Limited Private Tokensale Round.

Apply now for private round participation by filling the form. The team will be in contact with you to discuss the details shortly.

https://modihost.io/

__________________________________________________________________

ModiHost’s solution

As the hotel industry grows and the nature of hospitality evolves, hoteliers are facing an array of problems. It is includes increased competition not only from other hotels but from hosting applications such as Airbnb. In this climate of increased competition, hoteliers must work to reduce costs, increase profits, and boost efficiencies wherever possible. At the same time, they must attempt to maintain standards and competitive prices while providing a quality of experience exceeding that of their competitors.

ModiHost is a next-generation cloud-based hotel management platform that integrates AI, Machine Learning, Cognitive Computing and Native Voice Recognition. It enables hotels to deliver a range of advanced, tailored services to their guests. Moreover, ModiHost furnishes hoteliers with a higher degree of precision and control over their business operations than ever previously possible.

The AI-driven solution will create a smarter system, more responsive to the needs of guests, more intuitive for staff, and more profitable for hotel owners while resolving a range of issues experienced by all players in the hospitality ecosystem.

https://modihost.io/


_____________________________________________________________________

What good is digital transformation when a company is doing great?

Each day the demand for digital technologies in business on the market is growing. Nowadays, clients expect all of their desires – even very unusual ones – to be satisfied in a precise and timely manner. It is these disruptive technologies that help solve these tasks. Businesses that can’t adapt to the demands of the digital age are very unlikely to survive.

Technologically advanced companies will destroy them because their customers will be receiving a much better service.
Companies often spend obscene amounts of resources to upkeep obsolete technologies that neither increase the profits any longer nor meet customers’ expectations in the digital market conditions. Keeping the outdated tech in operation is way too expensive, but modernizing entails even higher costs.

Besides, it will take more than one or two employees to maintain these new systems. It’s much cheaper to spend on the latest tech up front and significantly expand the customer pool rather than slowly suffocate your business operating at a loss.

https://modihost.io/


_________________________________________________________________

Digitization leaders

According to an annual poll by Digital Insights that surveys over 1200 top managers, 54% of those surveyed forecast a marked increase in the influence of digital technology on their industries in the next five years. At the same time, a Bain & Company survey has shown that just 12% of all corporate transformations are successful. The gap between the winners and losers is large.

These two groups work in different ways and demonstrate different results: 80% of CEOs and digital leaders say that they met at least half of their goals in digitization, while only 20% of losers can say the same. Digitization leaders have managed to achieve that because they are superior in three key points:

1. Quick decisions and execution

Leaders make decisions and execute them so fast the market can’t keep up.

2. Organizing around the key trends

For some companies, digitization means adopting certain technologies. It’s important to identify the most essential and effective route for each business.

3. Organizational abilities

The most important aspect of digital transformation is organizing the process. Digitization leaders confirm that the organizational issue of adopting new tech is the most important one.

https://modihost.io/


_______________________________________________________________________________

Beneficial ModiHost solution for hotel owners

The world situation has affected all fields of businesses. Let’s be real: the tourism sector was one of the first to be hit. It doesn’t mean it was knocked out for good despite a considerable dropoff in revenue.

As a result hotels are forced to cut down on expenses and increase efficiency wherever possible.

The ModiHost platform provides hoteliers with a high level of control over their business operations. Our AI-based solution builds a system more considerate of guest needs, user-friendly for the staff and beneficial for the hotel owners. This solves an entire range of problems that all participants of the hospitality ecosystem.

As we have mentioned, the current situation calls for hotel owners to reduce expenses. We want to remind our readers that the ModiHost platform remains a beneficial solution!

Our platform offers a variety of options for improving hotel efficiency using advanced technologies. However, the main advantage for the business of any size is that our solution is customizable, and every hotel owner can pick just the options they need, so they don’t overpay for something they don’t utilize!

Our platform is beneficial for businesses in any circumstance. We are improving the efficiency of all work processes – business owners only pay for the options they use.

https://modihost.io/

Did you know?

Today we would like to treat you to time travel: let’s go back to 1975 and find out what the oldest definition of AI looked like.

It was coined by Allen Newell and Herbert A. Simon, two pioneers in the field of artificial intelligence. In 1975 they wrote: “the task of intelligence is to avert the ever-present threat of the exponential explosion of search [for a solution]”.

What they meant was that there is an exponential number of more or less exciting problems that make us scurry through an exponential number of potential solutions to find the one that fits should you use a brute-force approach. The best way to avoid this kind of “explosion” of possible solutions is to employ an intelligent searching strategy.

From this standpoint, artificial intelligence means that a machine, either a computer or a computer-controlled robot, can use this strategy.

https://modihost.io



________________________________________________________________


Modihost brings the power of AI to take the hospitality industry to the next stage in its evolution!

Artificial intelligence

Hospitality industry generates an enormous amount of unprocessed data. It can be used to personalize guests' experience, make a guest feel special by predicting his needs, eliminating outdated procedures, streamlining time-consuming actions and making a guest connected to all hotel services in one touch.

Personalized approach

Instead of the old way upsale offers to every guest, AI could make a special offer to those who spend much more during their stay.

AI predicts clients needs, engages the client into a conversation in a variety of ways, which ultimately leads to upsales.

Payment model

Easy, Transparent and Affordable payment model empowered by blockchain and smart contracts, which fits the hospitality business of any scale and category.

Top-notch user experience

Build from ground up with the client's needs in mind. Flexible, scalable, fast and intuitive, Modihost automates many repeating chores as well as takes care of client experience inside the hotel.

Today hoteliers are forced to juggle an array of legacy HMS systems! It's time to change the situation!

ModiHost is an innovative SaaS hotel management system. By using blockchain for transparency, the system harnesses the power of AI to deliver the best possible customer experience – for hotels and their guests.

www.modihost.io



_______________________________________________________________

Digital transformation – what is it exactly being transformed?

Many think that digital transformation is about merely adopting new technologies in an existing system: it’s enough to make a website, an application, set up a few chatbots and social media pages to be considered a digital company.

In reality, digital transformation is more than just investment in high tech (artificial intelligence, blockchain, data analysis and Internet of things), it’s a fundamental reinvention of products and services, organizational design, development strategy, customer service and corporate culture.

In other words, it’s a revolutionary transformation of the entire model.

www.modihost.io

Next-generation HMS

New technology has impacted certain aspects of hotel management systems (HMS) while leaving others virtually untouched. As a result, hoteliers are forced to juggle an array of legacy systems alongside modern HMS.

Hotel management is a complex industry. The need to operate multiple systems, integrate different booking systems, and process reservations via mediums ranging from email to fax, have made hotel management hopelessly complicated. Each new system that is added to the mix introduces more complexity and requires more staff training.

Acutely aware of the problems facing the industry, and of the need for a comprehensive solution that removes pain points, we have devoted significant resources to developing a next-generation HMS capable of transforming the hotel trade.

Our solution is to combine AI with automated smart contracts to create a transparent and highly efficient system for guest management.

Our HMS can seamlessly integrate all hotel operations while automating most guest and staff interactions would significantly reduce administrative expenditure and strip away layers of complexity.

ModiHost is a tech company that operates within the hospitality sector.

For more information about the ModiHost platform, visit https://modihost.io/.



_________________________________________________

Interesting Facts!

The popularity of international tourism has been increasing exponentially since the 1950s. Faster, quicker, and cheaper air travel, as well as better living standards and greater workforce holiday provisions, have contributed to a holiday market boom which has shown no signs of slowing over the last decade.

The hospitality industry is one of the most prospective and rapidly developing sectors of the world’s economy. The trend of steady growth is expected to be maintained over the coming decade as higher numbers of people can afford international vacations and short breaks, coupled with a rise in business travel. This can be seen in the projected earnings of the hotel industry over the next decade.

In 2018 the global hotel market stood at $147.57 billion but is projected to reach $211.54 billion by 2026. A direct measure of tourist numbers shows that the sector is expected to grow substantially over the same period, with international tourist arrivals projected to reach 1.8 billion by 2030.

https://modihost.io/



_____________________________________________________________________

The archaic hotel management system has long required an overhaul!

ModiHost’s HMS will bring the industry into the 21st century, through an intelligent solution that works for the benefit of all participants.

Our solution is to combine AI with automated smart contracts to create a transparent and highly efficient system for guest management. Machine learning will drive accurate guest targeting, significantly increasing upsales and RevPAR.

ModiHost’s cloud-based hotel management platform integrates cognitive computing and native voice recognition to deliver advanced services to hotels and their guests.

Using Big Data analysis, ModiHost will derive insights that can be used to boost efficiencies, reduce costs and increase revenue. Through the integration of blockchain, the ModiHost platform will allow all revenue streams to be monitored and billed in real-time while creating a tradable marketplace for anonymized hotel data.

For more information about the ModiHost platform, visit https://modihost.io/.


___________________________________________________________________________

Evolution of technology

Thanks to the evolution of technology, we can now make smart instruments with embedded microprocessors, enjoy “plug and play” devices and miniature computers. This evolution has allowed us to conduct scientific experiments remotely: mounting equipment on a moving robot that can get to places we cannot and send back the data collected.

However, since no measuring instrument is universal, every one of them must be tailored for its specific environment. In the past fine-tuning, these tools were something humans had to do. The great news is that with the advent of automation in measuring instruments and AI, they are now much more flexible in adapting to unexpected conditions and capable of delivering the required results regardless.

This is exactly why the ModiHost team, being staunch proponents of technological advancement, believes that the hospitality industry just like other economic sectors must not be lagging too far behind the cutting edge of technology.

This sector lives on the desires and needs of its customers, and thus it needs new, transformative technologies to grow and improve.

https://modihost.io

Modihost in 80 seconds

All it takes to learn more about our unique project is just 80 seconds of your time!

Want to learn more? Watch the video
now!

https://www.youtube.com/watch?v=lDMrWJjvvrk#action=share



__________________________________________________

Meet the team

We are also glad to introduce Fiona Yalcin, the CFO of ModiHost. With a background in Human Resource Management and Development in the Hospitality Industry, she is the ideal fit for our team.

People are the backbone of any project, and our team consists of true professionals such as Fiona Yalcin. She’s more than just a highly-skilled expert, she believes in the success of the ModiHost project.

Our team is comprised of like-minded people who are striving to continually improve the project and make the solution we offer the hospitality industry as useful and beneficial as possible!

www.modihost.io



_________________________________________________________________

Why do hotels need new technologies?

Why do almost all hotel chains in the world, regardless of their star rating are under the constant pressure of competition which is pushing them further on to take any opportunity that would improve their market potential.

Achieving the optimal combination of architectural, design and technological features while maintaining robust economic indicators will take victory in the struggle for customers.

Improving the technological and technical equipment of rooms is further stimulated by the generational shift in tourists and business travellers. The generation Y – Millennials – is more demanding of the technological aspects of service since they were interacting with technological innovations since birth, and experts agree that the number of tourists from this generation is steadily rising. The habit of sharing their impressions on social media greatly affects hotels – a single like on a hotel booking platform can make or break a hotel’s reputation and its ability to attract hundreds of guests. It’s worth noting that modern technology allows building a brand image in the blink of an eye.

Another force to be reckoned with is Generation X – the Nexters, born around the third quarter of the previous century. They are, for the most part, smart, educated, athletic and ambitious, and they also share the appreciation for tech with millennials. They are well off financially, and won’t take no for an answer when it comes to satisfying their needs.

Well-thought through automation turns any hotel into a Swiss watch, optimizing costs and boosting revenue as well as building a robust reputation on social media.  

www.modihost.io



____________________________________________________________________________


A smart hotel system is a precious gem for its owner

The ModiHost team understands like nobody else that each level of hotel relations (guest-staff, guest-environment, guest-guest, management-guest, management-staff, staff-staff, management-management) requires its proper infrastructure. This is why we have created our scalable hotel management system! It allows any hotel to create a custom multi-level system of services that grant new capabilities to guests and hotel management.

The ModiHost automation system can be compared to a fine-cut diamond gleaming with all kinds of colours, representing its extensive range of features including common and private security control, room inventory (booking, check-in, check-out, payment, complaints, guest preferences, room condition), staff management (assignments, rotations, access), financial flow analysis and corporate reports.

We believe that hotel administration must have full access to all information online about the state of the business on every level.

Smart hotel is an efficient resource-saving system that handles everything from climate control to the check-out process of every guest.

www.modihost.io



__________________________________________________________________


AI is the future of hospitality

The hospitality industry is one of the most prospective and rapidly developing sectors of the world’s economy.

Application of various innovative technologies in the sphere of hospitality is the critical element of competitive management of a hotel enterprise.

Hotels are facing two severe tasks: achieve the highest possible revenue and win over the guest, making him a loyal customer. It’s impossible to complete these tasks without innovative solutions. It’s a highly competitive market each guest is fought for, and hotels have no other choice but to innovate.

Hotels are gradually adopting more and more innovation that creates more opportunities for hotels to provide services. One of the most relevant lines of development for the hotel industry is a computer technological innovation, and that includes Internet technologies. The progressive development of the hospitality industry today is only possible with the help of artificial intelligence, machine learning and big data. It would also be short-sighted to leave aside the immense power of artificial intelligence in analysing and forecasting consumer behaviour trends.

By the way, according to the Markets and Markets international company, in 2020, the artificial intelligence market will reach $5 billion. To continue operating in a highly competitive environment, one must keep in mind that whatever was invented yesterday is utterly obsolete today. Modern technology is vital if you want to stay relevant in the hospitality industry.

www.modihost.io

Useful information for Hotel Owners

Early Registration

Hotel owners are welcome to join the project during the early stages of development and get free tokens covering a 1 Year of hotels' operation. You can register your interest at the "Join the Platform" section at www.modihost.io

Pre-sale Token Purchase

Hoteliers can Create and Own Token Pools
Hoteliers can create, own and manage their own Token Pools. They can then work exclusively with these pools. This can result in a saving of Pool Reward Fees and Token Holder Fees as the Pool Owner can set these fees to zero.

Inquiries

For all inquiries, please contact the team at hotels@modihost.ai .



_____________________________________________________

Modihost is designed in a way that all its features are available to the hotels!

Advanced AI-based Platform, system and browser agnostic of the HMS Applications, elastic scalability and pay per use model are definite points that expand a range of targeted hotels by scale, category and type.

Target customers

Hotel chains. The ModiHost Platform works well with large hotel chains, as the scalability is infinite. The Platform can serve 10 or 1,000,000 rooms simultaneously.

Business hotels. Managing events or conferences of any size becomes a much easier task with AI-based platforms because they eliminate several routine processes and human factors, and can make predictions.

Resorts. The Modihost Platform is ideal for hotels that go through low demand cycles, as the hotel is only paying for services delivered. The hotel owner only pays fees based on his net sales.

Apart hotels. Aparthotel owners save on IT infrastructure and IT staff, benefit from saving on HMS fees while providing cutting edge customer experiences.

Hostels. The ModiHost Platform provides new possibilities for hostels by facilitating an advanced customer experience without extra expenses.

Vacation Rentals, Villas, Managed Apartments

Owners can get the advantage of AI handled dynamic booking price calculations based on current market conditions with instant rate update across travel agencies.

Any hotel is free to manage application modules required for its operations, change and combine modules with no restrictions. The hotel owner only pays fees based on his net sales. There are no monthly or annual obligations.

It is very convenient! Advanced features of the ModiHost HMS are available to hotels of any size and category.

www.modihost.io




________________________________________

Meet the team

Today we would like to introduce our project’s CTO – Krish Mahajan. He has a BSc. in Information Technology from Nanyang Technological University in Singapore. He majored in Economics and Computer Science but also devoted his spare time conquering Web-Development, Applications Development, Social Network Theories and Practice, Algorithms and the Implementation of Big-Data Processing.

After graduation, he became involved in setting up and launching UPI (Unified Payments Interface) and UPI 2.0 for the Bharat BillPay system for the National Payments Corporation of India. The NPCI is an initiative of the Reserve Bank of India and the Indian Banks’ Association.

UPI facilitates remote payment of utility bills across India and handled over 150 million transactions in its first month of operation.

As the CTO of our project, Krish is responsible for providing the ultimate hotel management experience for customers who come into contact with our innovative HMS.

His in-depth and expansive knowledge of computer science and the latest hardware and software means he can keep finding the best possible solutions for our project!

www.modihost.io




___________________________________________________________

HMS native token solution

Modihost tokens drive the ModiHost HMS ecosystem. Our tokens used for paying all services and products what was offered by the hotels-client.

To ensure the implementation of complex, specialized computational processes on the ModiHost side (Cognitive Computing, Machine Learning, AI, Native Voice Recognition, ChatBots, IoT devices) the system needs to receive guarantees of remuneration for performing its work.

The number of tokens in the ecosystem is limited, which will increase the value of the token while expanding the user base, which in turn increases the demand for them.

www.modihost.io

Upsales are boosted – anywhere up to 15%!

Modern HMS platforms are not client-oriented, they do not have any information about the client’s habits and cannot produce relevant upsales.

AI unlocks greatly anticipated possibilities for both the guests and the hotel! The ability to project a client’s needs creates a new level of customer experience which benefits both the hotel and the client.

Using AI from this perspective becomes a perfect tool to drive upsales at no additional cost. AI will analyse a customer’s preferences, previous orders and data from previous stays. It can then offer a service, accept the order and pass it on to the staff for immediate delivery. In one move, customer loyalty is increased, a positive experience is delivered, and upsales are boosted – anywhere up to 25%.

For more interesting information about the ModiHost platform, visit our website at https://modihost.io/.




______________________________________________________________


The hospitality of the future


Phone as a key

Traditional hotel keys are becoming a thing of the past, and plastic keycards are replacing them. What hotels are doing now is taking it a step further: allowing their guests to use a smartphone app to access their rooms. For example, Marriott group implemented such a system in their Starwood hotels back in 2014. Guests can access their rooms through the app in 160 hotels in 30 countries. Perhaps, in the future, the very notion of keys will entirely disappear as rooms will let guests in using face recognition. This technology is now being tested in China.

Internet of things

Applications can control more than just doors, but everything in the room. In a modern hotel, you can control lights, window blinds, AC, TV settings and more through an app on your phone. Starting 2011 the Four Seasons hotel has been including tablet computers in rooms as control panels. At Sinclair – a Marriott hotel – in Fort Worth, Texas, guests can enjoy smart mirrors since 2018 when they became featured in rooms.

Ecosystems

Modern hotels offer their guests more than just a room to spend the night. They build entire ecosystems for travellers. The Crowne Plaza hotel in New York has installed smart thermostats and occupancy sensors in 795 rooms. When a guest leaves the room, room heating turns off. When the guest comes back, the system rapidly heats the room back to a comfortable temperature. At Four Seasons Beverly Hills, you can check into unique wellness rooms. Here you’ll find special air cleaning systems that combat dust, allergens and pathogens. Instead of regular light switches, the system will tune the lights to your circadian rhythms. This helps with jet lag and provides for better sleep. Hotel owners say that their success is dependent on the ability to foresee the wishes of their guests, and that’s something we agree with 100%.


https://modihost.io



______________________________________________________________


Adopting new technologies

Hotels are becoming more and more high-tech. Automation covers more and more aspects of running a hotel every year – starting from energy and resource-saving systems to online revenue forecasting and guest preference prediction systems.

However, even the solutions that are great and can bring tangible benefits to the hotel are not always utilizing to their fullest potential. Why? You may be surprised, but it’s psychological!
  
Inability to capitalize on technologies to the fullest extent can be caused by fear of new technologies and reluctance to deal with customer requests through unconventional channels.
  
It’s important to understand that implementing new technologies one by one is often impossible and requires taking a comprehensive set of measures, which entails a number of issues. To start with, hotel staff is rarely welcoming of innovation out of fear that they won’t be able to adjust to the new responsibilities and will eventually lose their job over this. Rejection of reorganization is often explained by psychological factors.
  
Sometimes hotel owners themselves don’t realize that leaving archaic technology behind can lift the routine workload off the staff and free up that time to deal with revenue management and service.
  
Simple arguments – “this is what we’re used to” and “we prefer face-to-face interactions with guests”, even though these practices are the primary detractors of the guest experience. The hotel is then forced to face both ways – on the one hand to the guest, on the other to the hotel owner in an attempt to maximize profits and keep or even improve customer service, which is exactly the problem new technologies are designed to tackle.
  
Having said all of the above, we can recommend hotels to be prepared to spend additional time and resources on implementing efficiency-oriented technologies. If your choice was correct, the innovation would greatly benefit the hotel for decades to come.

https://modihost.io




_____________________________________________________________________________

Trying to Develop Your Own AI-based HMS VS Joining ModiHost

Although AI is central to the ModiHost concept, it doesn’t stand alone. Big Data, Blockchain, IoT, Robotics and several other cyber disciplines, all with dedicated teams of engineers and developers are required.

Modihost solution development is being led by a professional team with international hospitality industry experience, ensuring it meets expectations of a broad range of hoteliers, innkeepers and leisure industry operators.

The platform will work in the best interests of hoteliers; freeing them up to concentrate on their core business with the aid of the most powerful tools ever deployed in the leisure and hospitality industry.

For a hotelier to build their own HMS using Artificial Intelligence technology is virtually impossible. The logistics, skills and technology required to make it impossible!

It is such a complex task that one would have to invest millions in completing it.
And why, if there is ModoHost?

For more information about the ModiHost platform, visit https://modihost.io/.



_______________________________________________________________________

Guests will experience groundbreaking new levels of comprehensive and highly personalized customer care

Artificial Intelligence offers terrific benefits to hotel guests and hoteliers. Hotel guests have far better experiences because the use of AI means the hotel’s system can learn personal details, habits and preferences about the guest. These can then be harnessed to assist the hotel and staff in providing a far better and more personalized experience for the guest. The details are also kept on file, so if the guest returns, even if it’s years later, he will be remembered, and his great experience will be repeated.

AI is able to take an unlimited number of parameters into account when creating profiles of guests; it also applies advanced client segmentation. As a result, a unique and very specific understanding is developed of each guest and used to provide them with a unique experience which would not necessarily suit any other guest.

Personal data used for profiling usually includes spending patterns, travel and meal choices, location preferences, profession, sports interests and much more. From the hotel’s perspective, the ability to offer the guest a highly personalized experience impacts upsales opportunities.

For more information about the ModiHost platform, visit https://modihost.io/.

How and why are we using smart contracts on ModiHost?

The ModiHost ecosystem is based on four types of smart contracts that provide the features necessary to function:

+ smart contracts allow for accuracy and precision in fulfilling each of the preset contractual conditions to the tiniest detail – services provided by the ModiHost platform in hotels, pool rewards and platform fees;

+ All the operations regarding token requests and transfers, rewards, service initialisations and service data transfers are handled through a set of interdependent triggers within multiple smart contracts;

+ All the participants of the ecosystem can trust the smart contract to guarantee the fulfilment of all contractual obligations as it eliminates the very possibility of mistakes or forgery – thanks to the decentralized Ethereum blockchain underpinning this technology;

+ The smart contract provides the means for reserve backup, storage and transparency – all the transactions it handles are saved forever on the blockchain, they can be accessed anytime and they can’t be altered.

Always stay updated on the latest ModiHost news through the official website at https://modihost.io/!



_____________________________________________________________________

How do smart contracts interact with hotels?

Ø The hotel sends a service request, transaction amount and its identifier, generated by the software on the hotel’s side for the ModiHost platform to put the entire process in motion;
Ø The hotel receives pool reward and payment data from Escrow;
Ø The hotel sends the service payment and reward for using the pool to Escrow;
Ø The hotel receives service provision confirmation from ModiHost.

To learn more about the process, make sure to see our project’s Whitepaper: https://modihost.io/media/ModiHost_Whitepaper-v01.pdf.


_______________________________________________________________________

How does smart contract interact with pools and Escrow?

Ø The pool receives a request from ModiHost to send the amount and transaction identifier to Escrow;
Ø Pool provides ModiHost information about the actual amount of tokens it has received for Escrow;
Ø Pool carries the requested amount along with the transaction identifier to the Escrow smart contract;
Ø Pool receives the transaction amount back and the pool reward from Escrow;
Ø Escrow receives information about the payment for the service, transaction amount and transaction identifier from ModiHost
Ø Escrow receives the transaction amount and id from the pool;
Ø Escrow sends the information about the payment and the pool reward to the hotel;
Ø Escrow gets the payment and the pool reward from the hotel;
Ø Escrow sends the transaction amount and identifier to ModiHost so that it can provide the hotel with the requested service;
Ø Escrow receives the confirmation of transaction amount and service provision from ModiHost;
Ø Escrow sends transaction amount and the pool reward to the pool;
Ø Escrow sends the payment for the service to ModiHost.

The sequence of events is described in more detail in our project’s Whitepaper: https://modihost.io/media/ModiHost_Whitepaper-v01.pdf



_______________________________________________________________________________ _

2060: How Future Hotels Will Look

According to a research led by a famous futurist – Dr James Canton of Institute of Global Future from San Francisco, we can take a glimpse at how the hotel industry will look in 2060.

Researchers say by that time, hotels will feature rooms with face recognition locks, and SPA procedures will rely on DNA data to better suit hotel guests. Among other things to change shortly are:

Robot butlers

These helpers can do almost anything: offer guests the menu, provide room service, suggest various entertainment options and even teach them something they never knew.

Transformer hotels

Next-generation hotel designs will be able to shapeshift into whatever the majority of their guests prefer – all through the power of nanotechnologies.

3D printing

You can leave your stuff at home! Next-generation printers can print necessities for guests right on the spot – shoes, clothes, and even mobile gadgets.

Programmable dreams

Hotel beds will be much more than just a place to sleep. Tourists can choose their dreams before hitting the sack. Thanks to neurotechnologies, future hotels can offer programmable dreams.

Personal avatar

Hotel room booking will be made by a guest’s avatar. The avatar will play the role of a personal digital assistant. He will satisfy all the guest’s requests related to checking into the hotel. He will find, plan and book. Avatars will be able to communicate with each other, negotiate and plan out your travel experience.

Do you like that kind of research? We are sure that cutting edge technologies will continue to bring amazing changes, but where it gets us – time will tell.

https://modihost.io



__________________________________________________________


New Technology Influence

A further advance in technology will rid humanity of the need to worry about a lot of things when travelling to other cities and countries, making it easier to enjoy the experience genuinely. Let’s see what technologies have already arrived in the hospitality and tourism industry, and what’s yet to come.

Artificial intelligence will plan out the perfect trip

There are AI services for tourists to rely on for planning the travel experience – all through a simple smartphone application.

Say, someone enjoys extreme sports, biking, vegetarian cuisine and ancient art – the neural network will remember these preferences, so the next time it is tasked to plan a trip, you can be sure that your favourite things will be on the list.

Machine translation will bring down the language barrier

Augmented reality apps combined with machine translation systems offer international tourists more convenience. Just point the camera at foreign text and see it translated before your eyes.

Virtual and augmented reality

VR technologies allow travelling wherever, whenever. Just imagine: you’re on the train, and outside the window is a beautiful ocean seabed. Sounds too good to be true, but it’s here – available with the European railroad company Eurostar. This feature is exclusive to Eurostar trains.

Train car passengers are given out VR headsets, and all they have to do is pop them on.

New technologies are transforming the way we see the world around us. We are certain: it only gets better from here!

https://modihost.io



___________________________________________________________________

Role of Token Holders in the Ecosystem

Token Holders are the only providers of liquidity for the ecosystem. When the first hotels join the platform, Tokens will be in constant circulation. This demand will increase in time when more hotels join ModiHost.

The number of tokens is limited by ecosystem design. Each hotel that joins will need tokens to pay fees for using services provided by the ModiHost platform; therefore, token holders are the providers of tokens to the HMS clients. Hotels will get tokens via exchanges or directly from the clients, who are paying with tokens.

Another option for hotel owners to get tokens is to participate in a token sale event and buy them in advance for future operations.

For more information about the ModiHost platform, visit our website at https://modihost.io/.



______________________________________________________________________

ModiHost solves a major problem for the global hospitality industry

ModiHost is a cloud-based platform for managing placements on any scale. The system uses technologies such as AI, Machine Learning, Cognitive Computing and Native Voice Recognition to deliver advanced services to hotels, and their guests.

What technologies we use and why they are needed!

Machine learning allows the ModiHost platform to track and record the habits of guests as they use the hotel services. Based on this data, the system creates a client profile which enables it to offer guests a personalized client-centric experience. The system is also able to match the clients’ profile to other services they might not know about but would appreciate and use if they were offered to them.

Cognitive Computing - takes into account the state of the client at any given moment and based on previous data will be able to offer the client a service the client will appreciate. For example, the system may know that the client has just arrived at the hotel after a long flight and offer a discount on the spa procedure, which is a service the client used during a previous stay.

Native Voice Recognition allows the system to have natural speech conversations with guests. It can ask about a customer’s pre-orders, take an order and transfer it to the hotel service. It is important to note that the staff does not participate in such interactions directly. They only receive guest’s orders from the system, so are freed up to work on improving the quality of service.

ModiHost solves a major problem for the global hospitality industry: It presents a comprehensive, accessible and risk-free solution for the adoption and implementation of AI and Cognitive Computing power by this sector.

For more information about the ModiHost platform, visit our website at https://modihost.io/.

The use of AI in a platform

AI empowers the hotel to anticipate and fulfil the needs of guests and to know and meet the expectations of their customers from the time a booking request is received all the way through to when the client leaves the hotel and is on his or her way home.

By weaving AI into its ecosystem, ModiHost is ushering in a new era in the evolution of the hospitality industry. Guests will experience groundbreaking new levels of comprehensive and highly personalized customer care.

ModiHost is a fast, effective and innovative HMS product for a new generation. The advantages of AI in the Hospitality Industry:

Metadata

Personalization and Prediction

Workload Prioritization

Eliminating Unnecessary Procedures

The Upsales Expert – IBM Watson

Personal Voice Assistant

Chatbots.

An HMS system based on AI is able optimize all processes in the hotel!

https://modihost.io



______________________________________________________________________

ModiHost is ushering in a new era in the evolution of the hospitality industry

Existing HMS programmes are severely limited when it comes to implementation, which defeats the point of having the system in the first place. Most of them are built around obsolete architecture which results in a situation where the real needs of the hotels and their guests are not met.

The rapid development of IT and the internet has created opportunities for the emergence of projects that have begun to change the world as we used to know it. The Hospitality Industry was no exception.

While the personal touch can never be replaced by IT and robotics, hotel efficiencies and the guest experience can be vastly improved by their intelligent deployment.

ModiHost does this. It introduces and maintains up to date, innovative technologies and opens the way for hotels and all other hospitality entities to create entirely new experiences for their guests and to rapidly adapt to customers’ needs.

https://modihost.io


______________________________________________________________________________

The ModiHost system is an advanced high-tech instrument that will take the hospitality industry to a whole new level

Ø Artificial intelligence

The hospitality industry generates an immense amount of raw data that can be effectively used for customizing the services provided to guests. Thanks to the AI technology that will foresee the needs and wants of hotel guests and optimize the process of providing them with the best possible experience – so that every stay in your hotel makes them feel welcome and, above all, special.

Ø Personal approach

Instead of an obsolete list of standard offers, AI can generate personalized offers for each guest based on the data from their previous stay. Engaging a client in a dialogue through various ways will eventually facilitate an increase in sales for the hotel.

Ø Payment model

A light, transparent and accessible payment model based on blockchain and smart contracts will suit the hospitality industry perfectly – at any size, type or class of a hotel.

Ø Flexibility

The system is assembled from the ground up – based entirely on the client’s requirements. A flexible, scalable, fast and user-friendly – the ModiHost system can automate a plethora of routine operations and help you take better care of your guests during their stay.

To find out more about the platform, visit https://modihost.io/.


______________________________________________________________________

The hotel business is a wide-reaching sector that combines both small family inns and large chain hotel resorts. There is little doubt that hotels of varying sizes each have their peculiarities; however, there is a range of issues that all hotels, no matter how small or big, have to contend with.

Ø Low sales of services negatively affect a hotel’s revenue

Ø Guest experience is impersonal and thus frustrating

Ø Employee turnover constantly pushing operational expenses upwards

Ø Routine operations taking lots of time drives customer satisfaction down

Ø Hospitality industry is yet to take advantage of the pivotal benefits artificial intelligence has to offer

Ø Guests frustrated at low tech practices still prevalent in hotels

What does the ModiHost system offer?

Ø Personalized service that increases brand loyalty and makes discounts of up to 25% possible

Ø Optimization and automation of routine tasks helps improve the quality of stay and guest satisfaction

Ø AI allows customer experience to reach a whole new level

Learn more about the advantages ModiHost can offer your business by visiting https://modihost.io/!



_______________________________________________________________________________ ____

What role does the token play in the ModiHost project?

The main role of the ModiHost token is to secure contractual obligations between the hotel and the platform, so when the hotel buys services on the platform, the proper reward for it is sent the right way.

To rid the hotel from the need to maintain a certain amount of tokens equal to the price of services they may plan to acquire in the future, the platform features a unique pool system.

Ø Pools offer tokens to hotels for the necessary operations
Ø Pools receive rewards for providing services
Ø Anyone can launch a pool
Ø A pool owner can establish their own rules
 
To learn more about how token pools work on the ModiHost platform, see our WhitePaper found at https://modihost.io/media/ModiHost_Whitepaper-v01.pdf



___________________________________________________________________________

How does the ModiHost platform work?

1. The HMS application on the hotel’s side generates a service request to ModiHost and sends a transaction identifier, information about the requested service and its price in the hotel’s currency.

2. After making the request, the ModiHost system:

 • determines the token equivalent for the price;
 • determines the reward for the service;
 • sends the transaction identifier to a pool and requests the number of tokens needed to complete the operation;
 • sends the transaction identifier and the required amount of tokens to the target deposit account.

 3. Token movement within the platform.

If the amount of tokens is enough, the platform sends the required amount and the transaction ID to the Escrow contract along with the information about the number of tokens sent to ModiHost. If there are not enough tokens, the platform takes the available tokens from the pool along with the ID and sends it to the Escrow contract along with the information about the number of tokens sent to ModiHost. ModiHost requests tokens from pools one by one until the request is fully served.

For more interesting information about the ModiHost platform, visit our website at https://modihost.io/.




_____________________________________________________________________

How do hotels receive the required service from ModiHost?

Ø After receiving the data from ModiHost and the required amount of tokens from a pool, after checking the number of tokens the smart contract sends a service fee request to the hotel, while the pool also gets a reward from the Escrow smart contract.

Ø The hotel then sends the service fee + pool reward to the Escrow smart contract.

Ø In its turn, the smart contract sends the required amount of tokens along with the identifier to the ModiHost platform, which later provides the hotel with the requested service.

Ø ModiHost provides the hotel with services, informs the smart contract about delivering the services and returns the tokens to the smart contract handling the transaction.

Ø The smart contract handling the transaction sends the tokens and the pool reward to the pool as well as the payment for using the ModiHost platform.

All the operations and transactions are through; the hotel is enjoying the services it was provided, ModiHost receives the reward and continues providing services to other hotels!

To learn more exciting things about the ModiHost platform, visit our website at https://modihost.io/.

This project is designed to be world wide accepted. Hotel pays fees in a local currency, they don't have to manually convert fiat curency into tokens. This is done automatically by the platform, therefore the crypto regulation does not matter.

____________________________________________________________

Are you a hotel owner looking to join the ModiHost project? We have a few valuable pieces of advice for you!

Early registration

Hotel owners can join the project early to gain maximum benefit from their participation.

Pre-sale token purchases

Hoteliers have the opportunity to buy tokens at a pre-sale price and use them later in running the hotel. This allows saving on daily operating expenses in the future.

Hoteliers can create and run their token pools

Hoteliers can create their token pools and manage them by themselves. This opens up the opportunity to save on commission fees in the future when they have to use a token pools – use one they have created and set the commission fee to zero.

To learn more about the opportunities the ModiHost project offers to hoteliers, visit our website at https://modihost.io



________________________________________________________


Why joining ModiHost is better then developing home made HMS system?

Firstly, it’s almost impossible for an independent hotelier to build own HMS with artificial intelligence capability – it takes millions of investment. The viability of such a venture is comparable to building an entire Mercedes S Class in your basement from scratch – the lack of logistics, skills and technology that are required for a project of this scale makes it impossible.

Artificial intelligence has centre stage in the ModiHost environment, but it depends on other systems to function. Big data processing, blockchain technology, internet of things – all of that requires it to rely on robotics and other cybernetic disciplines, all coordinated by special teams of engineers and developers.

More information on the technologies used in ModiHost and how they function can be found on our website at https://modihost.io/  



____________________________________________________________


How will the ModiHost HMS satisfy the needs of every participant in the ecosystem?

To guarantee ModiHost satisfies the needs of every hotelier, hotel manager and entertainment industry operator, the platform is being designed and built by a team of professionals with extensive experience in the hospitality industry from all around the world.

Thanks to a range of the most powerful tools ever used in the leisure and hospitality industry, the ModiHost platform will become a multi-functional assistant for hotel owners. It can free hotel owners from the burden of routine work and instead focus on improving their business.

To find more information about the ModiHost platform, see our website at https://modihost.io/



__________________________________________________________________

Who is the ModiHost platform for?

ModiHost owes the strengths that allow it to target a wider range of hotels in terms of size, category and type. Its advanced artificial intelligence HMS platform is suitable for every system and browser, elastic scalability and flexible usage-based payment model.

Hotel chains, business hotels, resorts, apartment hotels, hostels, seasonal rentals, villas, smart apartments – the extended capabilities of the ModiHost HMS are available to hotels of all types!
Any hotel can freely control application modules they need in their business as well as alter and combine these modules with no limitations whatsoever. The ModiHost platform is built in such a way that every hotel can access all of its features.

For more exciting information about the ModiHost platform, see https://modihost.io/



________________________________________________________________________


AI unlocks much-anticipated possibilities for both the guests and the hotel

ModiHost system, based on artificial intelligence, will be able to optimize the routine processes in hotels and its work according to the current workload and other parameters. The artificial intelligence of the system eliminates the need to perform the majority of routine tasks, thereby relieving the load from qualified personnel and allowing them to pay even more attention to guests.

AI empowers the hotel to anticipate and fulfil the needs of guests and to know and meet the expectations of their customers from the time a booking request is received all the way through to when the client leaves the hotel and is on his or her way home.

  https://www.youtube.com/watch?v=on9_nzLDXTA

https://modihost.io/



_______________________________________________________________________________ ______

Why do not hotels use AI?

The vast majority of hotel businesses can’t use AI and Cognitive Computing. This is due to the high cost of infrastructure, the lack of qualified staff. Budgets also need to be made available for system maintenance and time allocated for system installation, implementation and integration with existing infrastructure.

For example, we can take the data from one of the surveys. Almost all respondents (91 per cent) anticipate significant barriers to adoption. The majority predict roadblocks due to lack of IT infrastructure (40 per cent), followed by a lack of in-house talent (34 per cent). Just as many, 33 per cent, claim that AI technology available today is too unproven and nascent, while 30 per cent yearn for more budget.

However, scepticism is lower in other areas — only 19 per cent are concerned that AI has a weak business case, and only 20 per cent worry about the impact of AI and automation on jobs and employee morale per cent are concerned that AI has a weak business case. Only 20 percent worry about the effects of AI and automation on employment and employee morale.

What do we see? When it comes to technology for the hospitality industry, virtually all development has focussed on the customer / supplier relationship leading up to and including the confirmation of a booking. After that, nothing much has changed.

The guest experience remains very much what it has been for centuries – a person-to-person interaction between the guest and the innkeeper or his staff. But the hospitality industry must evolve!

To learn more about the opportunities the ModiHost project offers to hoteliers, visit our website at https://modihost.io

Hoteliers can’t find suitable HMS

Despite the rapid development of the hospitality industry, finding and deploying a capable HMS remains a significant problem for hotel owners. The absolute majority of the currently available hotel management systems are not designed with expansion or new technology in mind. Neither system addresses the problems faced by the hoteliers or their guests.

Actual problems

The absolute majority of the currently available hotel management systems are rooted in the past and fail to allow users to take advantage of the latest developments in AI, Robotics, the IoT or any other technology advances.

The fact that a flexible, well designed, industry-specific hotel management software suite does not exist is underscored by an AlexSoft poll conducted in 2018. According to the study, just under half of the hotel owners polled use hotel management software. A staggering 25% use pen and paper systems, while the rest use various other methods.

Current reasons

In the hotel and hospitality industry, it is impossible to design a “one size fits all” software product. The nature of the global hotel industry dictates that any product must be flexible enough to be adapted for use by a wide range of users, from small boutique hotels through to large multi-national 5-star organizations.

Currently, available HMS software provides tools to manage hotel processes and analyze a hotel’s efficiency, these tools don’t solve issues of how hotel staff relate to the guests – they provide reports instead of solutions.

Modern HMS platforms are not client-oriented, they do not have any information about the client’s habits and cannot produce relevant upsales!

Everybody benefits

By weaving AI into its ecosystem, ModiHost is ushering in a new era in the evolution of the hospitality industry. AI unlocks much anticipated possibilities for both the guests and the hotel.

Are you curious about how this works? Visit our website! https://modihost.io/


______________________________________________________________


A new era in the evolution of the hospitality industry

AI unlocks much-anticipated possibilities for both the guests and the hotel. AI empowers the hotel to anticipate and fulfil the needs of guests and to know and meet the expectations of their customers from the time a booking request is received all the way through to when the client leaves the hotel and is on his or her way home. The platform’s key function is to make the client feel special by enabling the hotel to offer him a highly focused and personalized service.

The advantages of AI in the hospitality industry:

Metadata

Using AI in a platform core opens up new possibilities and approaches when working with big data.

Personalization and Prediction

The ability to anticipate a client’s needs creates a new level of customer experience which benefits both the hotel and the client.

Workload Prioritization

An HMS system based on AI is able optimize routine processes in the hotel and optimize the workforce in accordance with the prevailing workload and other parameters.

Eliminating Unnecessary Procedures

AI eliminates the need to perform many routine tasks!

The Upsales Expert – IBM Watson Personal Voice Assistant

IBM Watson Assistant was chosen as the conversational voice interface, which facilitates client interaction with the ModiHost system.

Chatbots

Chatbots are an essential part of the platform. Any hotel client could request hotel information, service or place an order via chatbot.

AI eliminates the need to perform many tasks, thus removing the burden from qualified staff and allowing them to give even more personal attention to guests.

https://modihost.io/




___________________________________________________________________

Why is our platform profitable for hoteliers?

ModiHost HMS interacts with the hotel and the guests using Machine Learning, Cognitive Computing and Native Voice Recognition. These functions are integrated into the HMS engine, creating unique features for both the hotel and its clients.

How about payment for hoteliers?

The platform operates on a Pay-Per-Use model. Hotels only pay the system for delivered services.

A significant advantage of this model is hotels don’t pay for facilities they don’t use. Here’s an example: Say for some reason the hotel suffers an occupancy rate drop. The hotel owner won’t be using ModiHost at the rate he was expecting to, but because he is not paying a monthly or annual fee, he only pays for services used as he uses them. At the same time, service delivery from ModiHost is guaranteed.

This is possible because the Blockchain Token and Smart Contract system removes the need for a conventional contract between the hotelier and the HMS Developer. Instead, after each operation or transaction, the hotelier pays a small, pre-defined fee.

ModiHost is a cloud-based platform for managing placements on any scale!

https://modihost.io/



___________________________________________________________________

ModiHost has solutions that are ready to be launched right now – at any hotel, anywhere in the world.

Interested? Visit: https://modihost.io/

Your success in business is our goal

We are confident that a convenient and efficient hotel management system will allow any hotel anywhere in the world to become successful.

The solutions ModiHost offers allow to:

-increase customer satisfaction;
-increase profits;
-increase customer engagement and brand loyalty;
-decrease prices due to automation.

Nowadays, clients exhibit a higher than ever demand for fast access to information. Hotel guests don’t like making phone calls and aren’t used to waiting for an answer to a simple question.

New technologies are capable of handling a wide range of tasks for hoteliers, hotel staff and its guests. ModiHost solutions will help hotels take customer service to a whole new level. Of course, our technologies won’t be able to eliminate the need for humans in customer service: complaints, situations that lie outside the norm, special requests and emergencies.

We’ll make sure your business is as efficient as possible wherever you need it the most.


https://modihost.io/!





__________________________________________________________________________

How will ModiHost HMS interact with hotels?

A hotel participating in the system will interact with ModiHost and Escrow directly via a smart contract network that serves as a decentralized hub for the entire ecosystem. The hotel will access the system through an open-source application installed on the hotel’s end (Windows, macOS, iOS, Android or via a web-application).

The procedure governs direct interaction between the hotel and ModiHost: a service request from the hotel is sent to Modihost, then the requested services are rendered. All the other interactions go through the Escrow smart contract that ensures all parties follow through on their obligations.

To learn more about the HMS ModiHost, visit our website at https://modihost.io/.



_____________________________________________________

How do guests see the ModiHost HMS?

The ModiHost HMS offers hotel guests a unique user-friendly environment that takes advantage of several interfaces to allow its users access to the hotel's various offers and services.

The Modihost HMS relies primarily on its native voice recognition interface. The next one in the importance hierarchy is the forecasting technology that allows foreseeing client preferences. Besides, each room may feature various smart devices, including smart speakers, tablet computers and numerous IoT devices.

Thanks to these devices, guests can find out about a hotel's main offers – they will be able to interact with such services as seamlessly:

- Smart home devices in rooms;
- Mobile check-in and check-out;
- Face recognition check-in;
- Key-less room locks;
- Virtual assistant;
- Direct interaction with the hotel staff;
- Access to certain hotel services before checking in.

For more useful and convenient features of the ModiHost HMS, see our website https://modihost.io/.




_____________________________________________________

What are the benefits of ModiHost deep profiling?

As guests interact with the ModiHost platform, their profiles within the system are updated continuously. Profile metadata can be shared throughout the network of participating hotels so that in the future, they can offer the same level of personalized customer service.

Deep profiling, combined with big data segmentation and artificial intelligence, can consider an unlimited number of factors when building guest profiles. As a rule, personal data used in profiling include:

· expenditure;
· travel history;
· cuisine choices;
· location preferences;
· occupation;
· favourite sports;
· miscellaneous.

All of the above helps hotel guests understand that the set of services they are offered is based on their personal interests and preferences – and because of that is most likely unique. From the hotel’s standpoint, the ability to offer guests personally, tailored services help increase sales and improve brand loyalty.

Learn more about the ModiHost platform on our website at https://modihost.io/!



_____________________________________________________________________-


Why do we use AI in ModiHost HMS?

Artificial intelligence provides impressive advantages for both hotels and their guests alike.

Ø Hotel guests receive high-quality service conscious of their needs and wants – thanks to artificial intelligence, the system can learn any particular guest’s personal preferences and habits – and use this information to provide a more personalized hotel experience. All the personal details collected by the hotel about every guest are saved in their profiles, allowing the hotel to maintain the high level of service the guest has come to expect across multiple visits.

Ø Hotels also benefit from the fact that artificial intelligence remembers and stores data about every guest – this improves customers’ brand loyalty by a significant margin. The modern hospitality industry is servicing a higher than ever number of people, which makes it hard to remember information about each guest the hotel hosts. AI is a perfect fit for this task, however! With a simple press of a button, you can bring up any guest’s profile and learn about their preferences, habits and interests.

Want to know more about the ModiHost HMS? Visit our project’s official website at https://modihost.io/.



_______________________________________________________________________

Happy New Year!



_______________________________________________________________________

Why did we have to create a unique ModiHost AIM token?

The tokens are used on the platform as a means of payment for all the services and products offered to guests by the hotels.

To ensure complex, specialized computations on the ModiHost end (Cognitive Computing, Machine Learning, AI, Native Voice Recognition, ChatBots, IoT-devices) the system must receive a guaranteed reward for every bit of work done.

The role of the ModiHost AIM token lies in ensuring the obligations of all parties, including the hotel and the platform, are fulfilled, and rewarding for the services provided to each.

The platform features a pool system, which eases the interaction between hotel and HMS. Pools provide hotels with the tokens to fulfil the service provision cycle and receive a reward for doing so. We leave it to the community to start their pools so that everyone can make one with their own rules.

For more information about the ModiHost AIM token, please visit our website at https://modihost.io/.

The team has such activities scheduled at later stages of development.
At the moment we are busy finishing MVP.


________________________________________________________________

What does ModiHost HMS mean for a hotel?

Thanks to ModiHost HMS, the hotel can offer its guests highly-tailored experiences and opportunities, increasing the profits and customer loyalty.

Client profiles in the ModiHost system will be updated continuously as guests interact with the platform. Guest metadata can be shared between participating hotels that will use it for future visits where they will be able to offer services tailored to every guest's liking.

The AI behind ModiHost HMS will be able to consider an unlimited number of parameters when building customer profiles and segment them into a wide range of categories. As a result, each guest will feel that the hotel they're staying at is offering a unique set of services that wouldn't necessarily suit someone else.

Personal data used to build customer profiles will include their spending and travel history, location and cuisine preferences, their occupation, favourite sports and lots of other things.

Want to learn more about the ModiHost HMS? Visit https://modihost.io/!


____________________________________________________________________


The AI system built into the ModiHost hotel management system is a perfect solution that benefits both hotel owners and their guests!

Hotel guests can receive more services they are interested in and enjoy their time at the hotel all thanks to artificial intelligence – the system will be able to learn all about guests’ habits and preferences. This data can be further used to help the hotel and its staff to provide a much better and more tailored experience to the customer. All the data is stored within a customer profile, so even if the guest comes back to the hotel several years after, their data will remain intact and accessible;

Hotels benefit from the amount of data artificial intelligence collects and stores about each guest, making the hotel experience stand out from the rest.

Hospitality industry combines a lot of processes, and it’s unlikely that hoteliers or their personnel will remember every detail about every guest they host. In its turn, the AI won’t have a problem recalling information – in just one press of a button; it can read customer profiles with all their habits, preferences and wants.

To find out how to participate in the ModiHost project, please visit our website at https://modihost.io/!




_____________________________________________________________________________

Meet the team: CEO Stephan Radwitz

We believe that every project needs to have an innovative idea, but it takes a strong team to bring that idea to reality. ModiHost has both – a brilliant idea and a team of like-minded professionals who are building it to last.

Today we would like to introduce to you our CEO – Stephan Radwitz. It was him who brought ModiHost to life – he knows everything there is to know about delivering a large-scale project and the most efficient ways to do it. Under his belt are several iconic construction projects such as the Carl-Benz-Stadion, multi-purpose stadium in Mannheim and the Gläserne Manufaktur in Saxony, Germany.

Want to ask Stephan about the project? He will be glad to answer them on any of our social media pages or his private linkedin: https://www.linkedin.com/in/stephan-radwitz/



_______________________________________________________________________________ __________________

What are chatbots for?

With chatbots, up to 90% of guest requests can be handled without hotel staff involvement – and therefore save significant amounts of money. One great example of an efficient chatbot is Ivy, developed by Go Moment. Ivy relies on IBM Watson AI to interpret user questions correctly, give proper answers and send service requests to the right address. It decides who to ask for a bottle of wine or fresh towels to be delivered to the room.

Ivy can tell if the guest is satisfied with hotel services or not and change the vocabulary and tone of voice depending on the situation. Should Ivy hear a guest, say “I hate your hotel” it will instantly forward the call to a staff member who can resolve whatever issues they have with the hotel.

Neural networks and artificial intelligence have been in development since the 1960s. However, only recently has this technology left the corporate and government labs to be used by the wider public. These days more and more hotels all over the world are adopting this innovation.

ModiHost has solutions that are ready to be launched right now – at any hotel, anywhere in the world. Interested? Visit: https://modihost.io/

What does ModiHost HMS mean to a client?

The ModiHost HMS offers a unique client-oriented environment for hotel guests. It employs several interfaces for guests to connect with a hotel and gain access to its services and offers.

Ø Voice recognition system is the main interface, and when combined with forecasting technology, allows the system to anticipate the client’s needs.

Ø Intelligent devices can be available in every room; these include intelligent speakers, tablet computer and other IoT devices.

These devices will allow guests to find out about the current offers and deals of the hotel they’re staying at on their own. They will be able to manage and interact with such hotel services as smart home applications, check-in and check-out from mobile, face recognition check-in, keyless security access to rooms, virtual assistant, direct contact with hotel personnel and access to particular hotel services before checking in.

To see other features of the ModiHost HMS, please visit https://modihost.io/.

It would be safe to assume so.

___________________________________________________________

What’s the leading role of AI in the ModiHost HMS system?

The AI-driven ModiHost hotel management system will gather small bits of information about clients during their stay and compare datasets across time for in-depth behaviour analysis.

- Artificial intelligence will analyze clients’ preferences, their past orders and hotel stay experience;

- Using the data it will be able to suggest a suitable service, take an order and send it to the hotel staff immediately;

- AI can improve customer loyalty, ensure a positive experience and increase sales efficiency by 15%.

HMS modules that will interact with clients are focused on satisfying the client’s needs and wishes.

Clients will be able to choose how they interact with hotel services and its staff – be it through text messages, chats, phone or voice control.

Learn more about the ModiHost HMS on our website at https://modihost.io/!



_________________________________________________________________

How does artificial intelligence guarantee a client to get what they ordered in mere minutes?

Since the AI will have at its disposal each client’s behaviour and preferences profile that spans their entire customer history, it will offer clients the services and deals they have come to expect and enjoy. On top of that the system can offer guests some services they haven’t previously used, but will most likely appreciate given their preferences and history. This will not only involve the client in an upwards sales spiral, but also make them feel special and important for the hotel.

Nowadays very few hotel management systems can offer this level of attention to clients, besides, no other HMS utilizes AI this way.

Consider this: hoteliers can improve the efficiency of their ModiHost HMS by sharing their customer profile data with other hotels they own.

For more interesting information about the ModiHost platform, please visit our website at https://modihost.io/.

Calling a taxi is possible.


The whole approach to software development is different from our competitors. We take guest's problems into account, while competitors solve hotelier's issues.



Indeed. We encourage large hotels and chains to join our ecosystem. Such players will provide an excellent database for AI.


We hope to solve the most common problems the hotel guests face while travelling.


__________________________________________________

Why do developers of modern HMS avoid the most severe problems in the hospitality industry?

Have you noticed how modern HMS platforms are oblivious to clients and their needs? They don’t have information about client habits and can’t anticipate their wishes in terms of services.

Generally speaking, this is one of the reasons for low sales in a lot of hotels.
In practice, the hotel staff is seldom motivated to increase sales of services. Perhaps the underlying issue is lack of employee profit-sharing – the fixed salary makes employees indifferent to rising profits for the hotel.

This leads to a logical conclusion that other tools and AI is the perfect example, will be most effective in improving hotels’ sales figures. Having no financial requirements, AI is unbeatable in filling this niche. This is precisely why we made it the core of ModiHost – our innovative hotel management system!

To learn more about it, see our website at https://modihost.io/.

Many of them. Its quite competitive market.


Blockchain component is ready, while AI will be developed according to Roadmap timeline.

___________________________________________________________


Blockchain and AI could bring new outstanding results

Hotels are complicated operations with many different tiers of systems, and although AI is being integrated into individual hotel operations and chains, it isn’t fully utilized.

By combining artificial intelligence’s learning and predictive abilities with a blockchain’s decentralized and secure protocols we uncover something new: taking the guest experience to the next level. That’s exactly what Modihost brings to the hospitality industry.

AI-powered suggestions to help customers have more fulfilling, flawless hotel experiences – Using hotel metrics and information gathered in the past on a customer, the AI attempts to make accurate suggestions to users. If the proposal is acted upon by the user and the user’s actions match the algorithm’s predictions, success. However, if the user reads the suggestion but doesn’t act on it, it triggers an evaluative process that reanalyzes the factors leading up to the suggestion.

Fair payment system using blockchain – Hotels exist to make a profit, and companies like Modihost exist to help those hotels make more profit while making a profit themselves. A hotel using Modihost services will pay on a per-use schedule, all of which is tracked on a blockchain for immutable fairness.

There are two key streams of income for Modihost: pool fees and data sales. Pools exist on a blockchain to help hotels use Modihost without having to buy tokens upfront. Hotel is paying a small premium (determined by the pool) to ‘borrow’ money for an extremely brief time. The pool fee is split by Modihost and the owner of the pool, which encourages investors to buy tokens and create pools to start earning commission on fees.

Modihost also generalizes private data to be packaged and sold to interested companies. Imagine that Hotel Z is performing poorly in the offseason, so they put a query into the Modihost system for specific trends regarding the poorly performing months. Using anonymized data, Modihost responds by selling Hotel Z generalized analysis of guests’ ages, genders, country of origin, preferred language, and more.

Hotel Z uses this data to run specific promotions, change its staff to better suit its guests’ needs, or create a special referral bonus aimed at key target groups.

https://modihost.io/.

We developed Modihost as a SaaS. It is browser-agnostic, it will work on any major OS.
________________________________________________________

Three hotels using robots and AI

The age of AI is dawning, and the technology is spreading more in-depth into our lives. The first hotels to implement AI in their operations are already here, making their guests’ stay more comfortable and carefree. For now, it is AI chatbots that do the majority of the work, but you can also find real robots among hotel employees!

Rose – an artificial intelligence concierge.

The Cosmopolitan hotel in Las Vegas was one of the first in the hospitality industry to adopt a virtual AI concierge. Her name is Rose, and she is a chatbot ready to answer your questions 24/7, and with a sense of humour to boot!

Rose can help out guests with anything related to the hotel, establishments nearby and she can even order pizza to your room, even if it’s 3 a.m.

Еdward chatbot

Radisson Blu Edwardian in London and Manchester can also witness and enjoy an AI concierge at work. Similar to Rose, Edward was created to make the stay at the hotel as humanly as possible. And if there is something Edward finds unable to accomplish, he will connect you to a human operator.

Concierge robot at Hilton

Connie, a concierge robot, has made its debut at the Hilton McLean in Tysons, VA. Named after the brand’s founder, Conrad Hilton, the robot is half a meter tall and can answer hotel-related questions and even give directions with its tiny arms.

The main task, Hilton representatives say, was to get rid of customer pain points such as waiting in line to ask an employee a simple question. Are you looking for a restaurant or a restroom? Just ask the robot.

There is no doubt these are small steps on the path to AI adoption in hotels, but every long journey starts with the first step, and we are sure that in the next few years AI will become an essential tool for the hospitality industry.

https://modihost.io/.