Yes, you are right. The limit is based on the fiat you have loaded.

Is it because of the card's limits, or because you faced some issues? You can shot us an email to support@e-coin.io, so that we can check out what had happened.

We can only suggest DHL delivery: you will have a tracking number (in 4-5 days after the order) and will be able to monitor your card. The turnaround time 7-10 days (comparing to 4-8 weeks with standard delivery).

The recommendation for South Africa would be to warn your local post service you are expecting a package. There were situations, when DHL delivered the card to local post office and just leave it there (post office employee signed the delivery confirmation paper, however no one ever contacted the client - the card was waiting in the office till she arrived personally and get it).
But in most cases it is pretty smooth.

This is because these are two different rates:

• Buy rate - the rate you see on our main Home page. This is the rate you can purchase bitcoins with (to be available very soon).
• Sell rate - the rate you see once logged in to the account. This is the rate you can sell your bitcoins with (i.e. load your card with USD, EUR, or GBR).

Not yet. We have added PaySafeCard, however it did not work properly. So we disabled this Top Up method for time-being. I believe it will be back shortly.