Why is that some of the times transfers to your site are registered within a minute, and now it's taken over 30 minutes and the money still isn't there?
Hi applelover, the way Nitrogen Sports works is when the transaction is broadcast to the network, the funds will show up in your account. Depending on what wallet client/service you are using, there may be delays on their end. If you want us to investigate further, please send us a PM with your account name! |
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Nitrogensports, thanks for the response.
I want to make a bet on the first half of a college football game. It seems like most other betting books already offer this line, but yours still isn't up, why not?
No worries applelover, our NCAA Football 1st Half / 1st Quarter odds should be up for tonight's games, good luck! |
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nitrosports, how do we know your site will not close down, and you won't run away with our money, given the rapid increase in bitcoin value?
Hey applelover, thanks for the question. We have worked hard on our reputation over the last 8 months where we have been offering bitcoin. Keep in mind that we are an incorporated company that also takes in real money wagers via Skrill. When we launched our bitcoin offering in March, the price of bitcoin was $50 a pop! Mid April it shot up to $230 (right before it crashed back down again). We are always excited to see the price of bitcoin rise, as it means there is confidence in the currency. We do realize, however that there will be ups and downs. We hold a large amount of bitcoins in cold storage to mitigate this risk! Nitrogen Sports is in it for the long haul. Let me know if you have any other specific questions! |
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Probably a stupid question, but do you guys have an API or any way for us to export our bets into an Excel spreadsheet?
Tried copy and pasting a bit of different ways, but Excel does not like the format.
Hey Damnsammit, That is something we don't support at the moment, but I think the new design will handle a lot better. Feel free to contact support@nitrogensports.com if you need an excel dump every once in a while, that is certainly something we can help you with until the relaunch. |
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Is anyone else having trouble with nitro today?
My account is at 0.00. It should not be. I can't find any way to look at the history of withdrawals. I have emailed them and gotten no response. Their phone number is down.
Anyone else having issues?
Hey KGambler, We just sent you an email, you should be all set. Sorry about the delay! |
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Hey nitrogensports,
all your lines are stuck! Not updated in hours.
Thanks for the heads up! Our odds service got stuck in a weird state. |
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I want to bet NBA preseason yet rarely see lines up for it
Hi kschneezy, we should have lines up for all of today's games! Good luck! |
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I made my first bet tonight and it has won. After it has been graded, I want to withdraw it. Will it automatically be sent back like bitcoinsports.eu or do you have to request a withdrawal???
Sent you a PM! |
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Site is down.
Thanks, we are looking into it now. We believe it is on our host's end, but confirming now. Should be all set, sorry about the downtime! |
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Site is down.
Thanks, we are looking into it now. We believe it is on our host's end, but confirming now. |
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Just wanting to drop by and say GREAT site. Also wanted to get an update on Nitro 2.0 progress ? Can't wait to see how you guys make the best sports book even better!
Thanks for the note ar8003, really help us to stay motivated when we know our users are loving the site! We are working very hard to get Nitrogen 2.0 out as soon as possible. Thanks for being so patient! |
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site is down nothing working I am also waiting but nothing happening its long time
Sorry, we had some issues this morning, but everything should be back up and running! |
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It's been more than a day since the end of the game, my Rijeka +0.75 vs Dinamo Zagreb (Croatian football) bet hasn't been graded.
Hi ctlaltdefeat, I sent you a PM. The fastest way to get a hold of us regarding grading issues is via email ( support@nitrogensports.com) or the support form on the site! (especially with the forum craziness lately!) |
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Something funky is going on with the NFL bets for tonight. Today - Monday, September 30, 2013 Baltimore Ravens+3-105o43-1137:24pm Miami Dolphins-3-105u43+102 New Orleans Saints+110o47.5-1057:25pm Chicago Bears-121u47.5-105 Miami Dolphins+7-113+256o48-1057:40pm New Orleans Saints-7+102-290u48-105 BAL vs MIA, NO vs CHI, and MIA vs NO.... the third one is correct. Hopefully the lines are correct, too, because I like Miami for the upset.  Oops, looks like we got this all sorted out now. Thanks for the heads up! |
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I have a MLB bet not graded and the game was over hours ago. Is there a problem with the site?
The bet is graded and the problem is solved. Thank you very much for your email. Most of the time we aim to have bets graded within a few minutes. This time there was an issue with the auto-grading and this fell through the cracks. The quickest way to get a hold of us is through email or the support form. Sorry about the delay! |
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Your UI is pretty and you seem to be the only ones that let me do my 6-point teaser bets at the moment, but why do you have to have a deposit system rather than an address generated for each bet slip? Also, why are bitcoin bets denominated in USD? Lastly, why can't I place a bet on the spread and the line in the same game? Would love to see these changes, I'd place at least a couple bets a week during the football season if they were made.
1. Depositing takes about 15 seconds on NitrogenSports (we allow you to bet with zero confirmations) so I am not sure why this is a big deal? You can deposit, create your betslip and submit. Depositing brings with it a bunch of other advantages as well: you get instant feedback that your bet has been accepted, and if you hold a balance, you can then bet via mobile where sending bitcoins to an address is not as easy. Id be curious to hear what advantages the '1 address per betslip' system has. 2. When betting with bitcoins on NitrogenSports 1BTC = 1,000mBTC (it is not in USD) 3. Currently, we have restrictions in place to limit correlated bets, but we agree that we can relax these in some cases (betting over with spread). We will take a look at this. Let me know if you have any other questions! |
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Can you add something to the interface to request a cash out? I always have open bets so I never go 24 hours without an open bet to allow a withdrawal. In fact, I'd like it if we could have several different withdrawal options like:
1. Withdraw any available balance as soon as it's available
2. Withdraw custom amounts at will (maybe set a limit to 1 per day)
3. Withdraw entire balance if no bets are open after 24 hours (current behavior)
I would use either option 1 or 2 (2 preferred), but I don't like option 3. I'd rather not have to send a PM each time I want to withdraw (however, I would like some security measure in place so the withdrawal address cannot be changed easily).
Hey retrapher, thanks for taking the time to give us some feedback. We are working on this, and hopefully will have some news soon! |
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matches end and my balance still showing 00 mean I won 2 bets and waiting for balance to up but its still nothing want to next bets but has nothing in account please do some quick work waiting for reply
sorry its done I have all some late but now ok Cool, just shoot me a PM if you have any other questions!  |
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I want to open account but need some information if I deposit through bitcoins then can I withdraw through skrill or any other way or just I can do this through bitcoin
Currently you can only withdraw through the same method you deposited with. bitcoin-->bitcoin or skrill-->skrill. We have discussed potentially allowing users to buy bitcoins with skrill, or cashout bitcoins to skrill, but that would essentially make us an exchange, and it is not something we want to get into right now. Hope this answers your question! |
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Is something wrong with the server? I keep getting 502 Bad Gateway.
We were doing some work on the server that we didn't think would cause side effects, but obviously it has.  You should be good to go now. Tell me if you are still having issues. |
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