You already poured in some money for the pre-order, right?

As per their terms & conditions, refunds seem near impossible. Have you approached them with request of refund yet?



I just received a message back from Innosilicon (I think the use of a Chinese contact in between helped) but they naturally didn't tell anything useful. Just that "Final specs will come soon." and some reassurance on how important customers "the rest of us" are.

Yeah pricing of A5 was (and is) absurd... with the (550/280)*n -formula the price for a single A4+ unit would be fine with me - IF they can deliver in the promised timetable (that is mid-nov - mid-dec). Let's see.

I'm quite lucky to have a Chinese friend, located in shenzhen area. He is trying to contact Innosilicon in behalf of me via QQ or something (very weird side note, they have no listed phone numbers). I hope I'll get some answers through that route, if they happen to have better responsiveness to a fellow Chinese... let's see. I'll naturally post any information I get here.

Oh ffs. 

Anyone got any news from Innosilicon? I've just approached them with rather angry email. This is not how a serious business should be run at all. Thanks to their extremely slow "customer service" it makes me feel that they don't bother to answer emails. Even to customers who have somewhat significant money already in. Makes this whole thing very shady...

Oh, so unfair.
But good for you, if so.

However; I have zero import duties as well for computing hardware here - it still doesn't mean that I don't need to carry taxes for the imported goods - at least here they are two separate things.

I just had to check this out. Would've been weird and awesome if you didn't have to carry any taxes importing stuff but it appears you do. There seems to be a 2500$ limit, anything under would be free, anything over will cost you. (That 2500$ is over 10x more than what we have here). But it also isn't quite as simple; check out:

https://importdojo.com/us-import-duties-taxes-how-much-and-when-do-i-have-to-pay-for-import-tax/

That appears to be quite good source of information, it also has a link to a calculator. Hope it helps.

-kb8679-

Thanks. IMO that's great news regarding the shipment value.

And yeah, reselling one or two is probably the way to go if it comes to that.


-kb8679-

Hey-a. My first post here.  

I placed a pre-order for 10 A4's just a week (give or take few days) before they announced the A4+. I personally feel pretty excited about the A4+ but this was not what I ordered. The price is going to be so much higher than I originally thought.. nevertheless, I'm sticking with the order (I mean, what choice do I have?)

My experience doing business with Innosilicon is somewhat mixed. They do answer to mails, but with a delay and if you happen to ask more than one question, they don't bother to answer the rest.
After making the payment (naturally with USD, the exchange rates for both LTC & BTC are outrageous), I had to wait 2 weeks before I got a confirmation that the payment has been accepted (was expecting this to take the usual 5 business days). This period was very distressing.

One thing I'd really like to know; are they willing to make the shipment with lowered value (due to ridiculous import taxes)?

Anyone else in this same situation right now? Are you planning on taking the upgrade option (and yeah, funny that they call it an option. They kinda left me feeling that there is no option, they WILL upgrade your order anyway, though I might be totally wrong here)?

Also, about the shipping costs. They use DHL, but does anyone have any idea how costly that is going to be? In my case, the shipment is coming to Europe.


-kb8679-

EDIT: Just to be clear, I'm not considering the old A4's anymore at all. If the price goes too high, I hope I can at least reduce the number of units.