i was VIP customer in bitcasino  i deposited more then 10 bitcoin in one year

i was their regular customer

i never had issues before but on april 4th 2019 i was played three card poker in evolution in bitcasino.io

1) i clicked Ante 20mb  i didnt see coin placed inside  circle
2) so i clicked again i didnt see coin was betted again
3) again i clicked i didnt see coin
time ran out and i see 60mb was betted all sudden resulted 120 mb waste 


when this bug or glitch was reported to customer service they say there was no issue with their why the hell i would like for 120mb which i deposited 10 bitcoins and never reported a issue i was even VIP in bitcasino.io

i asked their manager number and they refuse to respond and close my chat and ban it for 24hours