damn, i swear its like a week ago someone had a similar issue.
esp with their security, and they also had a 2fa as well.
This is scary? What happened? I am thinking to send money there, but this does not look very well.
theres that saying, you get what you pay for. my advice is go buy it locally on localbitcoins or coinbase if you are located in the usa.
the next exchange would be bitstamp.